Asda Cafe in Chorley

ordered alcohol and crisps, only crisps where delivered

Most of order missing and took over 2hours for delivery!

£12 of items missing, Asda wouldn’t sort out and just eat wouldn’t refund!

Many items missing very unhappy

FUMING MISSED THE TWO IMPORTANT & MOST EXPENSIVE ITEMS FROM LIST NO BOX COCA-COLA £17.21 PLAIN BAGLES £2.28

Absolutely shocking 3rd time ordering through just eat and the order has not arrived in full, I’ve lost out on £3 the first time, £6 the second and now £10 as just eat won’t refund! Asda just makes you go through just eat, it’s theft why not just cancel the order?!

2 chicken tikka meals with rice not delivered

Once again order missing items. £22 order and £19 missing another battle on the way with just eat to get a refund as they believe they can take your money and order but not deliver the goods. Do not order through just eat I have this problem every time

the driver who brought my shopping did not deliver Jack Daniels !!!

My items were not delivered. And also had to wait 2 hours for a delivery time. They did not require cooking time and are no where to be seen!!!

forgot the main thing in my order which was chicken

Missed item off and wouldnt refund

First time ordering and found it to be so easy! Items arrived packed in bags and deliverer was very pleasant. Thanks

ordered 3 items on received 1 2 of those were gonna be my tea

Don’t expect to get all your items but do expect to be charged for them

this is the second time I have ordered and again there were items missing but charged for. i have received a credit after complaining. overall the service is very good.

missing items from delivery suck as strawberries and kids yoghurt drinks

Three missing items from my order

this is about the tenth time requesting a refund on missing items. so far not had one so just eat owe me hundreds. I am disabled so can't get out to shops

I never get my full order but then never get a refund for missing items. I am disabled so have little choice in ordering online

Food badly packed and eggs where broken

2 hours to get delivered items missing. not enough staff picking orders

This is the 3rd time of items being missing from my shopping no msg to say if there out of stock or anything

Items missing and no receipt with the item

delivery never arrived. I booked delivery for 8:40am. booked in advance last night. it's 10am it's marked as delivered but I still have not received my shopping. absolutely ridiculous.

why am I not informed when items are out of stock, it let me order a pork joint which I was planning to cook for Sunday lunch then the order arrived without it !!!!!!!!

Forgot the wine had to request a refund….

box of nescafe mocha s is missing from shopping but otherwise good

Half the order split and leaked all over the bag and items missing how ward is it to place items from a list into a bag

Awful service. 2 items incorrect and 1 item completely missing from our order.

I didn’t get half the food I ordered I want a refund

only half of what I ordered arrived

Delivered very late with half of the products ordered missing, and no notification to say these items were out of stock. You should notify this and ask if a customer would still like to proceed with the order before sending it.

I ordered tropical large mango as well . Didn’t get that

App states it was delivered however I have had no delivery. Requested a full refund.

near everytime i order, there are missing items, more often than not its the bottled water

When you have the main item you wanted (and the most expensive missing from your order. You contact just eat and are simply told they say we will look into it and get back to you within 7 days.

near everytime i order theres missing items, and its usually the water i order.. its rare the full order arrives.. now i have to order some watee again. there needs to be a sollution to this..

Forgot the soup! Covent Garden

giant strawbs are missing from the order

The service at this store is absolutley abysmal, half of the items missing and other items wrong again. 3 out of 3 orders now missing items! No more!!

no ham on delivery requested a refund for the ham no refund given

Missing items ,left a comment two days later still no refund very poor.

order missing the free range eggs

Missing items and delivery time kept changing. Quick refund by just eat though.

item not received... requested a refund to be told it was refused ... 2nd time this has happened !!!!

The food is value for money, staff are friendly and the kids eat for £1 offer is great. The cafe isn't clean though, but they always have spray and blue roll on the side so you can wipe the table and chairs down yourself. It's unfortunate as the staff are so nice and do their best as it's always busy, but the customers don't care and leave their tables in a complete mess.

Wrong items delivered and over a HR 30 late.

quite a few items wasn't delivered but I'd been charged for them.

Only have of my order delivered

I had missing items I want refunding

never again ordered only 3 items I missing not the first time missing bottle Mateus wine not the first time this as happened

Despite the multiple delivery time changes, the items were in stock and well packaged. Nice delivery driver too.

I didn't receive any creme fres or custard tarts in my order

It was missing items and I was not offered alternative or told the items were not available

First time ordered due to us having disabilities and the bad weather, 10 items delivered - 13 ordered , now have to wait up to 7?days to be refunded ?

Majority of items were missing

Cheese missed off delivery yet was pre paid for, not happy!

Main items missing with no notice prior to delivery.

Missing item only ordered 4. Funny how it was the dearest thing on ordered and now I can't replace as I've no money. Could take up to 7 days for refund which is a joke

Absolute joke of a place. If you don’t have items call and let the customer know…..don’t let them spend money on delivery for half a job. Had to put 1 star but would have given none.

Had items missing and nk way of contacting delivery company

So waited 2 hours for my delivery then once again its arrived with half my items missing do cross

it was an hour late, missing item and one item was 2 days out of date

Highly rude and my vape didn't arrive I order two vape. The guy ripped the bag on perpose and was rude towards the staff

it's been 3hours and not been delivered!!!

Once again half my items missing is it so difficult to actually pick the items !!!!

The delivery was almost 3 hours late!! I want a refund.

Made an order to avoid a trip out and paid a service charge but there was no point because I have items missing from my order.

Not happy. Ordered three things but only one came!

Retailer shouldn’t be on just eat. I’ve repeatedly had short orders from this retailer but have just had 1 item of 4 delivered which, with delivery and bag fees, means I’ve paid £6 for a £2 bottle of Pepsi with no option to cancel the order. Either retailer can’t keep its system up to date or can’t manage its staff to make the effort to find items.

Terrible half my items didn’t arrive and I was still charged for them

No tea bags delivered, rest ok.

Too often items are out of stock meaning I still have to go out to a shop.

Order missing items. Unable to speak to anyone or contact courier. Really really bad service and then apparently takes 7 days to refund.

Still awaiting refund in missing items from this order which I messaged about on the day it was delivered which is 3 weeks ago now

Loads of items missing. Terrible service

It turned up over a hour late and missing half my order .. bread with no sandwich maker it's a total joke tbh

Half of the order is missing, no one answers the telephone. Abysmal service!!

No washing powder!!! Charged for it !

This is the 2nd order in a row where something has been missing!! I don't know who is doing the orders but they need to be changed!

Items are missing 😢 I would not have ordered if I knew I was going to have this much trouble...

Didn’t give me some of my items

I ordered 6 items and only received 3

Not got what I ordered not even close

None of the items of my items received, received someone else's order

I feel sorry for the driver when supermarkets don't send what you ordered because you are asking where is the rest of your order it's not the drivers fault

Charged £13 for only receiving 2 items. Luckily I called the Manager of the store and he wiped the whole cost off. Hopefully

Missing item charged 14 quid for bottle of red and not received it

Didn't get delivered 3rd time this week i have had problems

Delivered in time but main items missing despite being confirmed, and charged for. Had to order dinner again and pay for new delivery and service charges. Not good enough.

Only 8 of the 12 items arrived. The concept of this is great but it's very expensive to have items missing.. especially when they are clearly not out of stock (unsure why they weren't sent)

I have vouchers and refunds which I would like to use But I've never been able to use any of them. I've used you numerous of times unfortunately service has been terrible, but I still support you, also left a good review for my last order. I would like your support now to refund all my vouchers for my next order..

Been changed for items not on the list

Goin to delete just eat its a joke

Some of the drivers are so ignorant! This morning he just left it on the doorstep!

Got everything I ordered. Delivery driver deserves a mention too polite and friendly 👍

It was over an hour & half late and was missing lots of items! I have yet to have a refund!

Ordered 3 items, 1 arrived. No contact, no apology. Nothing. I had to contact Just Eat myself to organise a refund. Appalling.

Missing items AGAIN, every order I get has something missing 😡