Art of Siam in Newcastle-under-Lyme

Beautiful restaurant in Newcastle and the lyme tucked away in a corner. The atmosphere is great service is very slow, but it could be just because we went on a Saturday without a reservation and they still accommodated us and they were quite busy. Food had great flavours were amazing. We tried Tom Yan soup with prawns and pork ribs for starters. For the main we tried green Thai curry with prawns with egg fried rice and jasmine rice and for desert we tried the sticky mango rice pudding! We had a great experience overall. Sticky rice in the dessert could be a bit more softer to make it a more enjoyable experience. I will definitely visit again. 😀 The hardest bit is to park quite far and walk in the weather UK blesses us with.

Stunning food, absolutely beautiful decor, and the staff are excellent 👌

I love this restaurant. it's just so different from anywhere else in our area. It's wonderful food, great service, and atmosphere

Top quality food amazing value too

Lovely food, great atmosphere and great excellent staff. Set menus are excellent value A very underrated venue for the town. Will be back very soon

A lovely restaurant with a great atmosphere. Excellant service and lovely food.

Best Thai in Staffordshire Lunch is a special bargain £12 for 2 courses

Amazing experience from start to finish the food the staff the interior. I was so impressed by the amount of gluten free options and the quality of the food was just outstanding

food is fine but staff there is unfriendly and looks cold

Very disappointed. Rather depressing restaurant with dirty toilets. Size of main courses miniscule and also tasteless. We were that hungry, we ordered takeaway pizza when we got home. Service good, but off-putting when six or so waiting staff are all stood together staring at you waiting for you to move. Very expensive for what it is.

The first time I went over Christmas I was served really quickly. Starters were out within 10 minutes. This last time I went and we waited 50 minutes for starters. Another couple of ladies came in 30 minutes after us and got their starters first. Same with the mains they got theirs first. We were so hungryyyy. We had considered making a complaint but once we ate our food we were happy and I would of felt guilty as the staff are all so lovely. We will still return as everyone is human and can make mistakes. The food is good and the staff are friendly. I would still recommend this place 🥰

We booked to have dinner at 6pm for six people.When we arrived there,we were told we're allowed to eat for two hours(6-8pm).I was surprised.It was not mentioned in their website.When I complained about that,they said it was mentioned in the email they sent to me.When I checked this email once I got back home,this policy was not mentioned in my email as well.I am unhappy with this insincerity.I was the host of dinner on that day for my colleagues.I was quite stressful we would not finish our dinner within limited time. Please declare your policy in your website.

Food tastes AMAZING but not given item on order and over phone told we did have the item (we didn’t) and that we could come and watch the CCTV of them putting the item in our bag. Highly unhelpful, rude and never got a solution- they just kept saying they put the item in the bag, when they just perhaps just made a mistake and could have simply apologised.

Third meal tonight, still just as good as the first over a year ago, always happy with the flavours, the portions and the service. Would recommend.

Genuinely the best restaurant in Newcastle. It is consistently good and the food is extremely delicious. Amazing veggie and vegan options. It is truly good quality, authentic Thai food. Great value for money. The ambience is lovely, and the restaurant is extremely clean. I always come here whenever I’m in Newcastle, and I always leave very satisfied and wanting to return. This restaurant deserves to win “best restaurant of Newcastle under Lyme award”.

I very rarely writes reviews, unless I really have something worth saying that might be helpful to others, but I want to take this time too say a massive thank you to all of the staff as when I visited on Thursday December 14, 2023, I was on my own and do not mention to the members of staff that I wasn’t feeling great because that particular date would have been my late husband’s 61st birthday. It is the very first time I have felt brave enough to make some kind commemoration since he passed away in early 2017 and I have no friends or family within the area. I want to say to the people reading this with you that I am so grateful that I made the decision to visit this restaurant as I’ve been past many times, but I’ve never been brave enough to go in because obviously I don’t visit restaurants because I’m on my own and I find it very intimidating. The staff were so welcoming to me and the level of hospitality was outstanding. My starter was the prawn & chicken sesame seed toast. As the pictures show, the portion was perfect for me, although I must confess I had eaten a piece of toast before I took the picture, so I apologise to the restaurant, I must give context and say there are actually 4 pieces of sesame seed toast and not 3. 😉 I then followed that up with the mixed seafood stirfry with soft noodles. As you can see from the picture, this time I remembered to take the photo before I started to eat it, lol! 😅 For me, the portion sizes were perfect and I must recommend the Prosecco as I can be a bit fussy with Prosecco but this was spot on. Also extremely fair prices as well as my whole meal including my tip came to about £38 which is very reasonable given the outstanding levels of hospitality, quality and quantity of my meal, and to be honest would happily pay more if the prices were raised. 🤗😎 On the basis of being a solo diner, I would like to mention that a gentleman came in and sat in the table just in front of me, just as I was finishing my meal and was also treated with exceptionally high levels of hospitality, and that made me feel very safe and confident that as a solo traveller/diner, I would be very happy to come back to the art of Siam restaurant as a regular customer, and I hope that this review encourages other people both solo and non-solo diners to pay a visit to this restaurant, as I cannot praise them highly enough, and I look forward to visiting them again very soon. 🤗🤗🤗

Used to be such a lovely place to visit with great staff who was always smiling and welcoming, new owners are not what Thai culture is all about ! Used to be a romantic place with an amazing atmosphere, now it’s awful the staff don’t smile they just aren’t bothered about you tbh and they are quite rude, the food isn’t worth the money you pay pretty disgusting and very expensive, very slow service but extremely fast getting your bill ! I’ve been coming for over 15 years and won’t be going back to this fake Thai restaurant again

Popped in on a whim for dinner on a Sunday evening after 8pm. They were still open, the reviews looked great, but some customer pictures don’t look appetising. However we were pleasantly surprised, food was great. Staff were attentive, prices was quite reasonable and overall had a lovely evening and would highly recommend. Downside is that it’s on the high street and parking seems really limited, but it was fine for a Sunday evening as it was free street parking 😊

Rude staff pushing us to order more and giving vastly different portion sizes of the same meal.

We had a lovely meal. The only real problem was that the restaurant was quite cold. But we didn't let it spoil our afternoon.

Lovely place the restaurant itself is art! The tom yam soup with prawns is my fav dont miss out!! 😍

We ate here on a busy Saturday evening. They were good enough to bring our reservation forward by half an hour, even though they were almost full. The food was delicious and good value. The service was courteous and professional. We would definitely go again.

Nice surroundings, good service, fantastic food and a reasonable price. Will be visiting again.

Great food and service. absolutely loved your ribs,melting in the mouth !!! Service professional but don’t be scared to smile next time it would just make your tips better ! Overall great and amazing place good job guys .

We came today as a birthday dinner and. Wow! We've been here before, and this is WAY better than we remember! 100% reccomend

Pan Thai could be better but chicken was perfect. Atmosphere was great

After visiting Art of Siam with my work colleagues, and having a fantastic experience with brill food, I decided to take my family there to show them how nice it is. I'm sad to say that on this occasion, we were treated completely different. We arrived with 5 minutes to spare stood at the front door with the host walking towards the doors tapping on his wrist in an aggressive tone. Upon entering we WERE NOT welcomed with the same warmth and courtesy as my previous visit. It's obviously we weren't welcome. There was myself and my partner, an 8 year old and an 18 month old. Our 18 month old wasn't too happy so was crying. We did our best to soothe him but he's a baby. The staff were not happy, it was written all over their face. This obviously made us feel unwelcome. It's clear this place aren't accommodating for young families, they couldn't wait to get rid of us. The menu is catered for adults only. As there is no child menu items, I asked if they could make a smaller portion for my 18 month old. I was told no. I was then directed to some soft noodles that was just basically noddles and egg. I asked if we could have that and add some chicken to it. I was told no we don't do that. So we were forced to order an adults portion so our child could eat a proper meal. If you have a young family and want good hospitality, you would be much better off going somewhere else. It's clear Art of Siam don't like children there and we won't be returning.

We were in Newcastle for a meeting and the Art of Siam looked good. Inside it looked wonderful and the food was wonderful to match. Unexpectedly good.

Great food and lovely staff. First time ive been here and i will definately be back. Good value for money and the food was fresh, delicate and really tasty.. Well done

Staff are always amazing- managed fit us in last minute 8:30pm on a Saturday evening we were so lucky to get a booking! Booking always recommended as its popular! Food is always amazing and very fresh! Tried multiple dishes and never been disappointed- also good value for this Standard of food. We had a sharing platter and duck rolls 😍

Brilliant atmosphere as soon as you walk in, food was excellent and service could not be faulted, planning our next visit already

Excellent seafood soup and steamed fish with ginger. Great service and very friendly staff. Nice atmosphere. Great coconut rice and also excellent ice cream.

Me and my partner visited the restaurant yesterday evening. The food was ok but we have both suffered with very bad food poisoning almost instantly after eating our meal. Restaurant has been contacted and they said they would look into it and were very helpful. It just totally ruined what should have been a lovely evening out.

Took pur granddaughter here for a pre holiday treat, its a gorgeous setting with wonderful furniture & decoration.. A varied menu with helpful advice re allergies and explanation of spices etc Great service with very polite staff who are welcoming and friendly. Food was delicious 😋 Thank u Art of Siam for a wonderful experience.

Lovely food with plenty of options to choose from, service was great and everyone happy and friendly. We were in a reasonable sized party and had no issues at all.

What a gem of a place amazing food amazing staff. The best Thai restaurant in stoke on Trent we visit when ever we are visiting family as we live down south.

Always great value. Steak was a little fatty today though.

Had been here a couple of times before, but not for a few years due to Covid etc. The venue is nice and spacious, authentically themed and has nice polite, friendly staff. There’s plenty on the menu to choose from, including traditional and speciality dishes. For starters we had the Thai Fishcakes and Mixed Meat Skewers and for the main course Chicken Pad Thai and Yellow Chicken Curry with Egg Fried Rice. Each dish was freshly cooked, well presented and absolutely delicious. It’s the best Thai food i’ve had in ages and we without a doubt will be returning!

Beautiful food super tasty, always a joy to go there. Super clean, Service is so nice and polite.

The food was lovely. Spicy veggie green curry. Coconut rice. My partner had satay chicken, moist and flavoursome. Would recommend.

Ordered from this restaurant via UberEats. Half of the order were not delivered. Bad, bad service! Will never order from here again.

Amazing food, lots and lots of vegan and vegetarian options which tasted amazing! Great prices and great atmosphere, busy on a weeknight which is always a good sign.

Food was magnificent 👍⭐️⭐️⭐️⭐️⭐️

Nice food not cheap,very quick service. Not a restaurant experience .ore fast food joint

Great restaurant! Very warm welcome, excellent food and impeccable service! A little extra: the waitress was very understanding towards our little baby who was crying. We will definitely come back!

Excellent service, lovely atmosphere and décor with Amazing food. Very attentive, warm and welcoming staff. We had the set meal for 2 with the Tamarind Duck, which was absolutely amazing. We will be back for sure. Thank you.

Delicious food, fast service, inexpensive price. Overall, excellent.

Recommend when in the area! Lovely Thai restaurant with lovely interiors, welcoming staff and wonderful Thai cuisine. Do suggest booking for the weekend otherwise walk-in is good during the week when it's quieter. Definitely will be back!

Food-fine, cost- OK but got the shock of my life when there is NO baby changing facilities. NOT family friendly. Had to change my poor baby girl on the floor!!!!! Outrageous that in the day and age this is acceptable. I appreciate it isn't a legal requirement but absolutely shocking. I will never return and never recommend.

Beautiful food, great atmosphere and excellent service.

Fantastic food can not fault this amazing place. Wish we had one in Essex. Will be back next time we visit stoke

Excellent food atmosphere and service. Cannot fault anything about the experience and price is very reasonable

Lovely Thai food with welcoming and attentive staff. The food/drinks are reasonably priced and we throughly enjoyed our meal. We will definitely be returning in the near future. The restaurant was also spotlessly clean.

There was some confusion with the order, but the food was fresh and tasty. Love the atmosphere, too!

Great food, Really good lunch menu at a good price, service was great too.

Lovely atmosphere and very good service. We came here with a friend from The Netherlands and everyone thoroughly enjoyed it! I can't personally review the food itself, as I just had a drink, but everyone at the table cleaned their plates and said how good it was! The decor is so beautiful, I couldn't stop looking at everything and admiring it! The tables too!

Service very good , meals all served together x5 no complaints on any meal , love the ambience to this restaurant, decent clean cutlery , really nice cocktails. All our starters were delicious hot & fresh, cannot wait to come back

Yummy food and very good cocktails. A lovely place to celebrate our niece's 21st birthday recently. Excellent lunch menu.

Beautiful authentic Thai restaurant with a very tasty traditional menu. All our food was really nicely presented and reminded me of when I lived in Thailand, thank you. Staff were so friendly and helpful as you would expect from a proper Thai restaurant, why can't British restaurant staff be like that ?

An absolutely lovely Thai restaurant. Food lovely and service amazing and quick. Went with four friends for a birthday night and we weren't disappointed. Went for set meal C and they allowed us to change one of the dishes for a meal off menu D so no problems there. It is not the cheapest of places but like everything of late the prices have gone up. But you get quantity in both the food and the drink so why put a price on a great night out.

Really authentic food, atmosphere a lot better than most Thai we've been to in the Midlands (exception maybe Thai Elephant Leamington). Three course meals for 4 and drinks plus gratuities for c£35 per head was exceptional value. Disagree other comments about portion size. Fish cakes probably the only disappointment. My beef Massaman was excellent. Service became very slow as the restaurant filled up (Saturday night so really busy), and could be a little more personable. Hence 4/5. Definitely will go again and would recommend.

Private house, locked door, smelled of cigarette smoke... Didn't dine

My favorite thai takeaway place , gonna try a eat in soon

Beautiful decor, and even better food!

Went with the family and were blown away with the quality of the food. Well prepared fragrant food served in a pleasant restaurant cooked to perfection. We all had different dishes but all were great, perfect presentation. Staff were attentive and it was a great...

Two of us went for lunch and chose sides and starters from the a la carte menu. All were delicious and very reasonably priced. Interior is lovely and staff were very friendly. Will be returning very soon.

Had a lovely dinner this evening! Starters and mains were super and I can’t fault the service. Very warm and welcoming setting, we will definitely be visiting again!

My boyfriend and I went a few weeks ago for dinner. It was a bit loud at first, and the table seemed a bit small for the heavy, choir like menu's. The food was excellent and the staff very pleasant and attentive. It was a nice treat out. A bit expensive for two, but it made for a enjoyable romantic, post valentine's dinner. As the customers near us left, it was just right. Not too lound nor quiet. Great service. I would go as far to say the staff could be more confident and assertive.

Lovley fresh authentic Thai food, I had the lunch offer which is great value highly recommend!

Friendly staff. Very nice ambience. The starters and the main course tasted really good. Highly recommended

Great vegetarian options, veg fresh and beautifully presented and cooked

We ate here on Sunday night. It was quiet but still a nice atmosphere. Service was prompt, and a reasonable price. We had a range of soups, and satays, all delicious. Mains were stirfrys and jungle curry, not to fiery but nice and fresh. We...

An amazing place to eat the food,service and atmosphere were lovely. The staff are very friendly and welcoming. A place we would recommend and we will definitely be going back.

The food has lost its taste very watered-down compared to the past

Each time I've been, the food has been amazing and the service is wonderful. Would highly recommend.

First time visiting and why have I only just found this place. Really nice food, staff were really nice too. Reasonably priced too. All in all a nice little place.

Authentic thai cuisine with lovely interior. Service is also great.

Excellent food, have been several times now and enjoyed the food each time, Pad Krapow and Jungle Curry are my favourites.

We have been to this restaurant lots of times over the years and have always found it to be excellent, however, our last experience was unacceptable. The prices have increased, the portion sizes have decreased (1 prawn each on one dish, two pieces of beef...

Awesome food . Desperate need of dedicated parking for pickups.

Outstanding as always. my favourite place to eat 🙂

Beautiful food, beautiful decoration, perfect service, amazing place.... Love it....

Excellent food at very reasonable price. Friendly and helpful staff

Excellent! Food, staff, atmosphere loved it all! Great menu with what I think is real authenticity. I had the jungle curry which tasted amazing with just the right level of heat. Really enjoyed the meal and will visit again

The whole restaurant is absolutely beautiful and the food really delicious! The staff are very attentive, it is always a great experience.

Excellent Thai food in a very nice setting. Extensive menu. Always a great meal.

Fantastic meal, great service and very good value

Great food and service. We've been going for a number of years now and it's always a nice treat if you like Thai food. They used to go all out with free crackers and elegantly prepared garnish vegetables, but that seems to have stopped now as things have become more difficult in terms of costs.

Excellent Thai food, friendly staff. The food was hot, fresh and of high quality.

Totally disappointed with every aspect of our delivery on Sunday 13th November. We had ordered a chicken, and a vegetarian pad thai, as well as starters and sundries. The starters were OK, but the main meals were inedible! Both dishes looked identical, beige, with not...

Always lovely quality fresh food

We don’t have many good restaurants (that’s food quality) to choose from in Stoke so last night was a pleasant surprise and will definitely be going back soon. The main courses were really a pleasure to eat just the right amount of spicing where you...

Had a delivery, wasn't chicken, was duck spring roll and cryspy squid. Honestly first time on squid, but tasty nonetheless, loved the spring rolls aswell.

Lovely and decorative place. The decor of the place was very good and pleasing. The carvings on the tables was a work of art. The food was equally tasty too. Ample seating place and very good service. All in all a very good experience.

Food nice and tasty, shame the hot aromatic soup which is supposed to be extra hot isn't very hot or spicy at all. Don't buy their Art of Siam cocktails, over priced and pre mixed with far too much ice.

Fantastic food good service. The food was served quickly and was piping hot. We were a large group and all the food orders were correct and served at the same time. The food was delicious. We had a couple of suggestions though it would be better if they could serve an alcohol free beer for drivers and a vegan menu especially a vegan pudding would be good they are very behind here most places offer a vegan menu.

Food wasn’t great, starters came out cold. Service was poor and felt very rushed.

Shameful place who belittled a 6 year old autistic girl and her mother. No.patience or understanding and some of the customers are no better, disgusting behaviour

I attended the restaurant with my family, one being my autistic daughter who cannot sit still. Some other customers made some really insensitive comments about her, even after I apologised and explained her difficulties the couple said it’s not excuse and complained about us. A member of staff come up to us very confrontational, apologising to the other couple who had been insulting to us. I feel the way the staff handled the issue was very unsympathetic and wrong which then made things very upsetting. Will never recommend this restaurant anymore neither will I return.

Food was decent. Staff polite and friendly, clean amenities and pleasing enough ambience