Arros QD in City of London, Westminster

Estamos perplejos de que un restaurante de estrella Michelin tendría una comida horrible, muy mal servicio combinado con un precio muy muy alto por la mala calidad de la comida y la experiencia. La paella que comimos fue cocinada por alguien que acaba de aprender a cocinar o por alguien que no sabe cómo se cocina una paella. Era un desastre caliente. Nuestra recomendación, ahorrar su dinero, su paciencia y su pallet a toda costa y simplemente mantenerse alejado de este lugar.

Resto londonien très branché, on y a excellemment bien mangé! Plats savoureux et riche, carte des vins vastes et service au top. Budget élevé.

auténtica comida española en un excelente y atmosférico comedor - la comida era de alta calidad y el vino estupendo - ligeras desventajas era el servicio mixto con un entrante que no llega y larga espera para el entrante y más contenido ya sea pescado de carne o de otra manera más allá del arroz habría mejorado los platos aceptando la paella es el arroz - pero una velada encantadora, sin embargo

Excelente comida fue decepcionado por el servicio. El personal de camareros era frío y poco atento. Teniendo experiencia con la comida y el vino español, encontré al personal desinformado. Muchos de los vinos de su carta de vinos no estaban disponibles. El sumiller era inútil. Lástima que la experiencia general se llevó del disfrute de la comida.

Hice una reserva para 8 personas el viernes 14 de junio para celebrar mi cumpleaños. Invité a amigos cercanos y familiares y nuestra experiencia fue terrible. Empezando por enviar un email al restaurante y recibir la respuesta el mismo día de mi reserva y siguiendo con el trato que hemos recibido por parte de Jaume. Dos de mis invitados trajeron dos pasteles y uno llegó no en perfectas condiciones así que nos dijeron que no lo sacáramos así que terminaron trayendo uno pero la paella seguía en la mesa y la mesa estaba sucia así que uno de mis invitados le dijo a Jaume que no trajera el pastel todavía y primero despejó la mesa y Jaume se molestó y tomó la paella de una manera muy molesta golpeando a mi invitado con la paella. Después de que cuando me cantaron feliz cumpleaños y aplaudieron, Jaume vino de una manera muy grosera a decirnos literalmente "me bajais la voz un poquito" sonaba como si estuviera hablando con la gente en un aparcamiento fuera del club. He estado 3 veces desde febrero en Arros QD y celebramos 3 cumpleaños y cada vez incluso el personal estaba cantando feliz cumpleaños, pero esta vez conseguimos que Jaume solo fuera grosero e irrespetuoso. Después de que uno de mis invitados hablara con Jaume por la forma en que nos hablaba y nos hablaba de que uno de los pasteles estaba roto y solo querían que lo viera, mi hermana que habla español fue a comprobar por qué tardaba tanto y Jaume le dijo "el estupido este me esta tocando los cojo..." este estúpido tío me está tocando las pelotas, (sí las que tiene entre las piernas). Cada vez que he estado en el restaurante todo el mundo era muy agradable y tuvimos celebraciones de cumpleaños sin ningún problema. Después de nuestra última experiencia no tengo ganas de volver porque no voy a ir a un restaurante a que me traten así y la persona "responsable" del cierre me arruinó la cena de cumpleaños.

とても素敵な雰囲気ではある。しかし、味がねえ～。メニューの内容もねー。下調べをちゃんとしてたら美味しいものがあったのだろうか？普通にパエリアを食べたかったのだが、大きな皿にちょこんと５～６個の海老と貝だけのせて、それが良いと思っているのがわからない。変なメニュー。パエリア目当てで行ったが、しょっぱいし、感動なし。焼き物はここでなくても、日本で食べても同じ。残念な店。サービススタッフは感じ良い。グーグルでよい評価してねと頑張っているが、頑張る方向性が違う。メニュー作りと味付けを何とかせい。

Ristorante spagnolo elegante e raffinato. Abbiamo mangiato una paella di mare davvero ottima . Come antipasto assaggi di formaggio e jamon , buoni ma porzioni davvero molto scarse. Nel complesso molto caro.

Ottima esperienza. Abbiamo apprezzato moltissimo la paella con cozze e gamberi e la guancia di vitello. Bel locale con servizio gentile e professionale.

An exceptional dining experience where not only the food was amazing but the service is unmatched. Abel, Percy and the sommelier AT with attentiveness and warm hospitality elevated our meal to new heights, ensuring every need was met with a smile.

Disinterested staff. Mediocre food and no attention to detail. Paella was tasty but given how long we waited for it we expected more and for it at least to be hot. Dietary request logged at booking appeared to not be known to staff. Celebration request made on booking also ignored. If your Spanish restaurant doesn’t have any Jamón Iberico you probably should let diners know when you hand out the menus. Disappointing apart from the view of the fires roaring away in the kitchen.

The restaurant staff were surly at every interaction, unhelpful on the phone, unwelcoming on arrival, rushed at table service. Food was OK just, prawns were a bit slippery even though cooked, the Paella was really disappointing as no fish or anything else for that matter, stops of fat pig cheeks were not to everybody's tase, form over substance. at 10.30pm they switched the lights on and said time to go as we are closed !! a bill of almost £200 per head and treated like a nuisance. The place wasn't that busy, I can see why, I won't be back.

Pon The service was very efficient and a good selection of paellas along with the wine recommended by the Somelier Juancarlo (Rioja) very good recommended I will be back soon

We thoroughly enjoyed the sommelier's (Jean Carlo) recommendation, La Montesa, at the restaurant. The wine perfectly complemented our meal, and we appreciate the expertise in suggesting such a delightful choice.

We has a nice lunch at Arros. The front of house team was incredible, Jeancarlos and the rest of the team really make it awesome. The food was just good, but I spect a bit more… coming from Quique Dacosta I was thinking I would have the best rice ever and was vulgar, nothing special, good taste but that’s it. It was missing flavour, spices, socarraet,it was missing love. The txangurro rice had almost no crab and a plane seafood rice underneath, a just-graduated student from any cooking school from Spain would do a better rice and obviously not change you £28 per head. The starters were just fine… a tuna tartar, is hard to make it wrong, it was just a bit small the amount. The ceviche… fish cured in lime juice, in this case was concentrate lemon juice plus some chilies and a bit of fish. Completely different dish than the one you see on the website. And then the artichoke with pork belly or neck; the artichoke was alright but the pork, was hidden, the dish was alright only a bit too plane. I fell sorry for the customer that goes there expecting that the food would be amazing because of the atmosphere and service but the main point of the visit, the food is just fine, this is another place using the michellin name + Spanish label to increase the value of some dishes that are ok but not spectacular as I would expect. We pay like £75 per head with a nice bottle of wine. I would have pay 35 for that meal to make it fair. I wish the best to everyone working there and more modesty to the one making the menu and pricing it. Come down my friend!! Don’t try to be rich in a couple of year!!

Amazing food and wine + fantastic service by Jean Carlo. Will be visiting again. The paella was amazing and the wine pairing recommendation made all the difference!

Jean Carlo, the sommelier, made an excellent recommendation with the Finca Constancia Médium. Its buddy, juicy, and easy-to-drink qualities paired perfectly with the paella matanza, and it fit well within our budget. Muy rico!

Jean Carlos recommendation of Clio to pair with the Paella Valenciana was outstanding. Then he showed us the cellar , amazing experience! We will be back

I thoroughly enjoyed the AN/2 wine recommended by Jean carlo, with its delightful tobacco notes. It paired exceptionally well with the beef cheek and the duck and eel paella, creating a fantastic culinary experience. Kudos to Jean carlo for the excellent wine suggestion!

I booked dinner for my husband’s birthday and it was an amazing experience! Adrian took care of us very well and looked after every detail during the dinner. We will return soon!

We have been a recurrent customer at this restaurant, visiting 7-9 times a year. The previous management provided an amazing customer experience taking care to the minimum details. However, since the change in management, I'm disappointed to say that our recent visit left much to be desired. They no longer seem to care about their customers. For instance, we ordered a cheese starter priced at £38, and to our surprise, they brought an entire cheese, without any prior warning or explanation. Additionally, they failed to provide the complimentary starter offered to ALL customer tables, except us. Also, the manager was listening us to speak Spanish and he was replying to us in English even if he could speak Spanish. Please remember that this is a Spanish restaurant!! What's even more disappointing is the lack of attention from the new manager. No one came to ask us how our food was, which is the minimum you'd expect from a restaurant of such reputation after spending £340 for 2 people. It's a shame that they've lost a loyal customer, as we won't be returning. The decline in service and customer care is quite disheartening.

The best paella in London! All dishes are very good flavour. They have a large menu of different paellas, will come back and try a few more other ones next time. The only downside is that scallops and lobster sizes are a bit small.

I ordered the beef cheek which was succulent and tasty. The paella was a big disappointment served in a large pan but very small portion certainly not enough for two males and at 66 pounds quite shocking. Had the chocolate dessert which was delicious. Only 2 Spanish beer choices and not the best range altogether disappointing.

This restaurant is tired and absolutely not Spanish. The waiters are not Spanish and didn’t understand any of our questions on Spanish food. No tapas. No Manchego cheese. Only one Ibérico ham. We shared three starters which were mediocre at best. A choice of paella - which you can see being prepared in an open kitchen - but the one we had - Valencia with chicken and rabbit - tasted absolutely awful. The sommelier recommended a wine ‘similar to Marlborough’ which, when we tasted it, most certainly was not. It was so awful we returned it. Tiramisu had a rock hard base and was covered in cream from an aerosol. The whole meal was just awful.

Service was quite incompetent. Chef extremely unflexible with demands for a guest with food allergies. Considering that the restaurant is Spanish, and as Spanish person, i know we cook food from scratch , it should have been easy to adapt a dish for an allergic person. Food was alright, but not overwhelming and definitely overpriced.

The food was good (not exceptional) but the service was widely disappointing: 1. They brought us the menu with the spirits and cocktails list but not the wine one. 2. Once we finally managed to order the wine, we were initially brought the wrong bottle...

Excellent food , ambience and service. Seafood paella and sweetcorn top notch. Kale salad and scallops melt in your mouth! Must visit

My husband book before we went to see Cabaret. And we where surprise how good the food was. Manager Juan very attentive and knowledgeable . The only think we where dissatisfied with was the dinner was book on the ground floor and they did not...

Last night was an exceptional evening....for all the right reasons. We had the joy of eating the Discovery menu, with wine pairings chosen by the house. Too long to go through everything, but the Truffle bomb, the kale salad with an amazing tomato jelly, and...

I visit Valencia regularly which is the home of Paella. This is the nearest to traditional paella you can get in London. For those previous contributors who think a crispy base is strange it’s because the stuff they’ve been eating that’s been boiled or heated...

The paella was a little different than those we’ve had in Spain with a crispy bottom. The scallops were tasty but super small. The restaurant is very stylish and on the expensive side. The open fire cooking is good to watch. The desserts were beautifully...

Not my best experience!!! We ordered a paella but it seemed more fried rice than a propper paella. In my opinion undercooked or just fried and quite salty probably to make you order more water or fizzy drinks. They will charge you for every single...

Absolutely ‘Paella Valenciana’ was stunning and one of the best I have ever experienced, however other dishes (Topside beef tartare and Corn-Fed Baby Chicken) were bland. バレンシアパエリアは絶品でこれまでいただいてきた中でベストの中の一つ。一方、他の料理（ビーフタルタルとベイビーチキン）は凡庸。

Loved that the paellas are for sharing although this might not suit everyone if different tastes. We chose the Arroz de Matanza and it was fab. Artichoke and crab starters were beautifully presented and delicious. Wine was excellent if a bit pricy. Atmosphere and service...

We had the pleasure of eating here on a business trip. We enjoyed several paella’s. The best was the tomahawk steak. It’s a bit pricey was worth it. For appetizers we had the baby chicken, pulled pork coca bread and Juan Pedro Domecq which were...

Having been so impressed after our first visit in November we decided to book again in January. All praise to Arros it was amazing. Arroz QD have elevated rice cooking beyond all levels with staff to match. It is not the best I have had...

Everything about this restaurant was special. The squid ink paella is divine with cod as soft as mayo, the flavours surprise and delight at every turn (how the peanut sauce makes the broccolini alive, how the wakame and cracker compliments the tuna tartare) and the...

A fantastic paella with a top service. We wanted to try this restaurant for a while and we went this week. The restaurant is very nice and a service was very attentive. We tried and enjoyed the vallenciana. Special thanks to Gonzalo for the service

I’m from Spain and honestly this is the best paella I’ve had in the 10years I’ve been in the Uk! It’s a bit pricy but worth it. We had the grilled squid as a starter that was insane, very taste and the the quality of...

On arrival we were told that unfortunately the seafood rice was off the menu which was a disappointment as we had planned to order it. What a stroke of fate that was. We went for the crab rice instead and it was absolutely amazing! Cheese...

I visited on Sunday with a couple of friends, everything about this place is impressive. The decor, the little details and of course, the food. The menu was described perfectly to us by the manager and we couldn't resist ordering the Mediterranean paella. There was...

Superb food, with a superb service. It is always a pleasure to come back as you never disappoint my expectations!

I was treated with total disrespect after asking for a table outside for lunch. I explained that for health related issues I cannot have lunch inside. They completely disregard my request despite the fact of having several tables available. I won’t be coming back and...

I added Arros QD to my list when it first launched but had been worried about some of the more recent reviews. We were going to be in the area though so I decided to take a chance and give it a try for a...

I lived half of my life in Spain, and when I heard from arros qd and that belong to the great Quique Dacosta, the rice master, I couldn't belive it, so obviously I had to visit and it didn't disappointed me. All the food, the...

We had a really enjoyable dinner here (6 of us) - the vibe is great and the staff are all very enthusiastic and quirky, which is fantastic. The wine list is full of very unique Spanish wines so has loads of stuff you wouldn’t normally...

Slow service is something I can put up with as long as I am in good company but paying £70 for terrible, dry paella with a few rancid Prawns is unacceptable. The food was by far the biggest disappointment of the evening. I wish I...

We were very optimistic about eating here following a recommendation. Initial impressions were good with the stylish venue and lively atmosphere. We ordered our food based on recommendations from the server and also got a drink. Then we waited. Then we waited some more. After...

Exquisite variety of starters/tapas well presented and delicious. Wonderful waiters. The paella came a bit too late - was already in food coma! Comida fantastica y deliciosa! Thanks

This restaurant is the epitome of all-looks-no-substance. Ridiculously overpriced for the quality and variety of food and drinks. The service, as the venue, looks good and polished, alas lacking in true quality, with slow rhythm, confusing plates and tables, and (rather strategically) avoiding to mention...

We were a table of four, the waiter was very friendly but service was disorganised .We ordered a round of cocktails which arrived after the starters ,the table next to us which arrived after us received their drinks before we had ours. The starters were...

The minute you walk in you will realize how special this place is. The décor is beyond fabulous, glamorous, sensual textures that are visually stunning. The ambiance perfect, and the music is low to allow for conversation. The service is the perfect balance of professional,...

Outstanding food - Excellent ingredients and fairly sophisticated dishes. Would definitely recommend the Black ink paella, best one I've ever had. Great customer service too. I will definitely come back

One of my friends had recommended this wonderful restaurant to me that has such an amazing Spanish culture the food was 10 out of 10 and let me talk about the customer service which was outstanding.

My girlfriend and I decided to go to a restaurant of Spanish culture and I have to say is that Arros QD did not disappoint at all. The food was very flavoursome and I enjoyed every bite of my food. I personally ordered the galloway...

A colleague and friend from Valencia (Spain) recommended my wife and I visit Arros QD in London. The restaurant opened in 2019 shortly before the global Covid pandemic started and it has taken us nearly two years to eventually make it into London and to...

This friend who is a foody invited us for paelia. It was delicious. The bread is amazing. Followed by crunchy meat and fish (dark rice) paelia. Quite heavy though so not for every week. Wine list was also great we drunk spanish pingus wine as...

I went for lunch today at 12:30 and we were 3 adults and 2 kids. The restaurant is amazing, the manager and waiters are extremely friendly and professional. I was completely happy about the food. The best Spanish culinary experience in London. Congratulation to the...

Si quieres una buena paella en Londres tienes que visitar ArroscQD. If you want a good paella with a Spanish style, this is your place. Very cozy place and you can even agree with the owner. The place is modernist and charm. It is not...

Sadly I understand that at this moment hospitality is struggling with short staff and they suffer because of it. I did not know this place but for a Tuesday there was a lot of people and I understand that it is difficult to keep up...

Interesting range of starters - had a selection and enjoyed trying all of them. The paella is second to none, massive portions so do not order excessively. Tomahawk steak is the best I've ever had... honestly cannot express how much I loved this place. Service...

We have eaten at Quique Dacosta’s restaurant in Valencia so had high expectations visiting here and it did not disappoint. This place has an amazing interior with a hugely impressive open kitchen and grill. The staff are attentive and the dishes are exquisite both in...

Fantastic experience at this amazing Spanish cuisine restaurant with a twist. A must! You will love the delicious food and the ambience. Lots to choose for all types of taste, amazing cocktails and classy interior.

Had the most amazing culinary experience last night with my son. Food was fabulous .....the tastes were unforgettable and so can't wait to try more of the wonderful dishes on the menu. Service 5*. Atmosphere was beautiful....colours so in keeping with fires that cooked the...

Very over priced, ordered lamb chops, when it arrived there were three individual lamb chops, very tasty but for £32 nothing else came with it, would have been good to be told we might need to order veg separately. Disappointed and hungry we paid up...

Food 1 star, drinks 1 star, price 10 star, service was ok … would never go back … what a rip off! And the quality of the food was poor too.

Food range hd some good variety and nice tastes. Service took a little time but worth it. A light and regfreshing lunch, with several plates that were good to share.

The food was good. Unfortunately paella for 2 per £69?! I think it's a bit overpriced to be honest. Also the service. A waitress dropped our bill on table and in second was back with card machine in her hands, we kindly asked for a...

I visited this restaurant recently with friends and it looked very posh but whilst the food looked the same it was really average. The first course was ok but not outstanding. The paella was awful! I have made a lot better myself and I’m strictly...

The restaurant is very nice, the ambience is smart and elegant. The food is tasty and well presented, however I think it’s a bit overpriced. The starters are ridiculously expensive if you consider the portion (Es. 4 asparagus on a plate with a bit of...

Restaurant mainly serves paella. Has three different varieties. They were all tasty but overpriced. Service was good. Hot a very good recommendation for wine.

The Tomahawk paella (@£66 pp) was burnt, and the lobster paella (@£45 pp) was v measly on the lobster - and when we complained at how burnt it was the charming waiter took it back to chef, then came back to explain this is how...

This place is a joke. The portions are tiny and served cold, and are staggeringly expensive. Paella signature dish is greasy and very underwhelming. Seriously a rice bowl from itsu is ten times better and 10% of the cost. Worst restaurant in London.

A complete and utter disappointment. Paella ludicrous at a vast cost and it was served tepid, and the so called cheesecake - no better. A restaurant to beavoided.

29 sept we went to celebrate my bday. I want it to go there for a while and I have to said I was impressed with the deco and ambiance.we had the Mediterranean paella , asparagus and presa iberica and we finish with the most...

Amazing paella, make me feel like I was home! The manager was very friendly. If you love alioli that's your place!!

I love paella and was really looking forward to visiting this place. The ambiance is great with interesting decoration on natural materials: cork, wood, lots of plants. Fun to seat near the open kitchen to see all the action. Service was flawless. But the food...

I don’t understand the hype with this restaurant. The food is just ok (and they lightly burned our paella). And the price...wwooowww!! Come on guys, it’s rice!! And the markup on the wine list more than doubles the price. Avoid!

Given this visit was after lockdown credit must be given to the measures taken to ensure the restaurant was a safe environment for patrons (temperature check, QR menus, space tables). The staff were friendly on arrival and throughout And the atmosphere and setting was nice....

I went with my friend to celebrate her birthday. The food was great. But the staff are truly the star of the place. We were attended by Graziano, who went above and beyond to make our experience memorable! Great vegetarian options. Thank you Graziano!

We were having a drink in the bar upstairs, enjoyed the space so much they set a table for the 3 of. Food recommendations by our hostess were delicious, can't wait to visit again.

Appalling. Ordered on Deliveroo. Such a small portions that could not even feed one person. Below the average quality paella, just a joke. Sold as 250g of paella that are not even 100g! Don’t ruin your reputation if you can’t deal with deliveries - you...

Possibly the worst restaurant experience of my life. Convinced my entire family to come have dinner at your restaurant only to be left embarrassed and despised by my loved ones. Started the night off with obnoxious and untrained staff that made inappropriate remarks when talking...

Fabulous setting and decor. Myself and my friend were sampling the set menu which included the Paella option as a main course - Rabbit and Chicken Paella from Valentia is absolutely supperb. The starters we had were fantastic too but the Paella was awesome. Good...

We were at Arros with family and friends, ordered the set menu. Very nice paella, feels just like having lunch in spain!! Extremely friendly staff, specially María. Will definitely come back!

The venue is very chic with tasteful modern decor which promises much in terms of an exciting culinary experience. However despite the build up and the flamboyant presentation by the waiters, the food is distinctly average and not worth the prices charged. The three of...

Was looking forward to trying this much hyped. place. Disappointing though. Paellas look very pretty but are no more than average on taste front and not worth the price charged. Experience was not helped by a maitre d’ (1) suggesting a more expensive wine than...

Restaurant looks amazing. Went for a lunch menu on my own. You are not allowed to have lunch menu on your own. Ok, a la carte then. I ordered starter and main course. They brought the 2 dishes at same time. When I asked if...

Very good paella and good sized. This was my 4th time in the restaurant, but service was not at the level.

Had a great lunch at Arroz. The restaurant is lovely with a central open kitchen where you can see the chefs at work. The staff are all very helpful and knowledgeable, especially the sommelier who can guide you round the lesser known wines of Spain....

Delish dinner by Michelin starred chef - kale citrus salad / asparagus to start, iberian presa / vegetable chapas main and for dessert cheesecake and a giant cookie - very theatrical and very tasty

We put together a list of restaurants that we wanted to try a while back and then never got round to trying them. In an effort to rectify this, we booked in to ArrosQD on a Saturday evening to see if it lived up to...

I was very much looking forward to dining at Arros having heard it has the best paella outside of Spain. I was expecting a luscious, wet, seafood filled paella ... what a truly heartbreaking disappointment it was when the dish arrived!!! A one layer, burnt...

This is my second visit. The paellas are fantastically tasty although a bit light on the seafood for my blank ink paella with cod. The skewers are wonderfully charcoal grilled too.

It’s amazing,go there,eat some food and drink some wine.You’re welcome 😎 Best Paella anywhere? I think it might be. Great decor as well.

This place is beautifully decorated. The food is of Spanish heritage but with British ingredients cooked a la llama (on a flame) on a huge six-metre stove. Everything flame grilled you can think of like dishes octopus to tomahawk steaks. The staff were fun and...

Fantastic restaurant! Can't believe I hadn't heard of it before. Service was exceptional and the starters leading to a delicious paella were stunning. Cant wait to go back.

The place is extraordinary - a huge amount of trouble has been taken in the design and execution. Excellent and attentive service. I had the classic paella valenciana and it was very good, but I was rather disappointed with the amount of meat in the...

Arros QD is a Valencian restaurant in the heart of Fitzrovia from three Michelin-starred chef @qiqedacosta. It brings authentic Valencian gastronomy to London, serving traditional paellas with a modern twist cooked over wood fires. Paella was divine, wine list extensive, service efficient and friendly and...

Another Quique Dacosta Delight! In the heart of London sits Arros QD. Fantastic food, paellas cooked to perfection, the best! The service this second time round was impeccable, it told a story, it was enthused with passion

The beef cheek was excellent and the decor cool. Unfortunately we were let down by poorer service than we‘d have expected for the price. We won’t be rushing back in a hurry. The main dishes don’t have a garnish and there’s no birthday courtesy desert!...