GastroRanking-logo
Score
OpinionsNoteGoogle1134.6

comment_iconOpinions

I had an afternoon tea at the Arkle in The Chester Grosvenor purchased for me as a birthday present. My partner & I selected a mixture of traditional & gentleman’s afternoon tea to share between us. The traditional is finger sandwiches and the gentleman’s was bigger items including Welsh rarebit, chicken roll & an amazing battered haddock sandwich. The sweet treats were beautifully made and it was made extra special with a chocolate happy birthday! The selection of teas was vast, I went for English breakfast and my partner chose the rum coffee tea which was really different but very nice. The service was great, it did get a bit quieter with servers after 4pm though. There isn’t a dress code at this time, I dressed a bit fancy as it was a special occasion but others were very casual so anything goes really!

site_logo

Joelle Laming . 2024-05-18

MORE AT Google

Afternoon tea was excellent, superb food and excellent service, a real treat. Would recommend.

site_logo

Lucy Kite . 2024-01-06

MORE AT Google

Delightful food and drinks, so attentively and precisely served.

site_logo

William Shaw . 2023-12-21

MORE AT Google

It's clear Arkle are aiming for a Michelin star and there were some excellent dishes such as the brill and roast almond mousse of Michelin standard. The bread selection was amazing although showing loaves on the trolley table side as was done previously would be more theatrical. The wine list of just 5 red and whites was disappointing. There were some service errors - forgot a glass of red wine (although put on the house), dropped the pre dessert and served shellfish to my wife who had an allergy meaning I had to eat the fish course alone whilst it was recooked. The price point is very high given no star. The canapés were bland and lacked any punch. The mushroom custard dish was unusual and we both left parts of it. Overall a nice dining experience but still falls short of a Michelin standard and at that price point I would not return.

site_logo

James Lawrence . 2023-11-24

MORE AT Google

Very enjoyable way to spend a few hours having fine wines with special friends..

site_logo

simon roberts . 2023-11-12

MORE AT Google

Stunning meal, had the 10 course tasting menu with accompanying wine flight and cheese course utterly faultless and stunning

site_logo

Stephen Parry . 2023-10-30

MORE AT Google

We paid the Arkle a second visit with friends. My first review still stands. You pay for what you get. The food was flavoursome and artistically presented on the plate with top-notch service. Worthy of my previous 5-star review with excellence on a plate. Beautiful flavours, presentation, and service. We'll return and recommend.

site_logo

Buddug . 2023-10-26

MORE AT Google

Food and tasting menu, we’re absolutely amazing. Enjoy every mouthful. Staff were brilliant and the tasting wines were well matched. Rooms aren’t as spectacular as the food, but nice touch with the handmade chocolates and wine.

site_logo

Lisa Bowyer-Jones . 2023-10-16

MORE AT Google

Been there last year for my other's half bday dinner and it was until this day our very favourite testing menu! Coming back for sure if we around.

site_logo

Monika . 2023-09-03

MORE AT Google

Every dish boasts quality ingredients prepared with expertise, but the real star is the wild halibut, an absolutely standout offering that celebrates the fish's fine quality in a creative and delightful way. While the rest of the menu is executed well, nothing matches the "wow" of the halibut. The scallops, eel, sirloin and duck are enjoyable but not extraordinary. Deserts are tasty but miss a unique punch.

site_logo

Vitor . 2023-07-30

MORE AT Google

The food was incredible here, and the staff very welcoming, really making the experience. I must say one negative though as is my duty for allergy sufferers - I am lactose intolerant and had pre emailed this to the restaurant. When we got there, they knew this and referenced it. I was impressed that all members of staff seemed to be aware. On one course the staff member told me I could not have the lobster dish because it was cooked in butter. This was different to what the first member of staff had said as she had discussed with me if that was what I wanted. No bother, all the food was delicious. Imagine my surprise then that tucking into my tomato pasta alternative it was covered in cheese... To be fair to the staff, they did all seem mortified and gave us a free drink each. However, if I was allergic to dairy that's a really serious mistake to make. We were out celebrating so I let it slide more than I normally would and I did end up feeling bad for the servers! The end to end experience was fantastic, but be prepared for a long night. From the start of our booking to paying it was nearly 4 hours and we didn't have the cheese course. Not sure if that's usual but seems a long time...

site_logo

Verity Washington . 2023-07-10

MORE AT Google

Fabulous tasting menu enjoyed in comfortable surroundings with wonderful service

site_logo

John James . 2023-06-17

MORE AT Google

A delicious afternoon tea with fantastic service from the team.

site_logo

Alexander Berry- Blanchard . 2023-05-27

MORE AT Google

The food (tasting menu) was excellent but the associated wine tasting menu was poor at £75pp. Order your own wine. And the service was certainly not Michelin star standard. Work to do on this front. Not quite value for money yet because it’s £125pp for the tasting menu so it’s Michelin priced but not a star classed experience.

site_logo

Ian W . 2023-05-12

MORE AT Google

One of the best restaurants I've ever visited (probably the best!). From the moment we arrived, we were treated with great care. We opted for the tasting menu, which began with a range of canapés (my favorite was the one with red caviar and pomegranate notes). Afterwards, we were ushered from the bar to a spectacular dining area where we had an incredible experience. The service throughout the evening was friendly and knowledgeable. We even had the opportunity to chat with the chef towards the end, amusingly about how to cook asparagus. Thank you so much for this memorable experience! We will definitely be back.

site_logo

Tatiana Lebedeva . 2023-05-11

MORE AT Google

What can I say about this hotel, what a treat,from arriving the first day to leaving on the last.staff are very nice and very helpful the main menu in the evening is well worth a look at.the rooms are nice and comfortable and kept very clean,l loved my time here,hopefully I will be returning soon.the carpark is easy enough,put in the post code they give you and walla you end up at an entrance and a lift on the 2nd floor of the carpark,straight into the hotel.loved it.

site_logo

Anne Aspinall . 2023-04-29

MORE AT Google

We’ve just had the most wonderful evening. The food was fabulous, and was made extra special by the lovely staff who made the evening for us. Thank you x

site_logo

Sarah Fenton . 2023-04-15

MORE AT Google

Amazing food and service... definitely recommend....

site_logo

David Guitton . 2023-04-09

MORE AT Google

Visited to do the taster menu on a Thursday night, was excellent from start to finish!!!! Highly recommend

site_logo

Lisbeth Griffiths . 2023-03-25

MORE AT Google

Excellent meal and service. Staff were friendly and the food was really amazing. Had a lovely evening.

site_logo

Dan Walmsley . 2023-03-24

MORE AT Google

Very nice afternoon tea with very good service The only thing I would criticise is the table we were given was far too small for 3 people to sit comfortably and enjoy considering it was quite expensive a proper table would have been more suitable than a low sofa and a small coffee table

site_logo

Pam Lloyd . 2023-02-26

MORE AT Google

Quite outstanding. If the Arkle doesn’t get its Michelin star back, then there is something wrong with the system. The tasting menu was imaginative and not a course failed to impress with ingredients and flavour combinations that both surprised and worked. Fantastic attention to detail and precise presentation. Feeling obliged to use local produce doesn’t always equate to quality, but they seem to have found suppliers up to the task. The fish was perfect. Friendly, knowledgeable and unpretentious service. Couldn’t fault it. I don’t normally photograph my food.

site_logo

John Langford . 2023-02-04

MORE AT Google

Fabulous fine dining…..well worth every single penny spent!

site_logo

Ann Fraser . 2023-01-29

MORE AT Google

Had a lovely 8 course tasting meal here on the 27th of December for my 40th birthday. The food was absolutely stunning and the service was fabulous, very knowledgeable staff but very welcoming and friendly. Couldn't fault it at all. Made our evening very special as we had just gotten engaged then came for our meal and it was exquisite 👌 so thankyou very much for making our evening perfect .

site_logo

Melinda Harris . 2023-01-10

MORE AT Google

My wife and I had the tasting menu and it was excellent to be honest, certainly up there with the best we've had. The service, as you can imagine in an establishment such as this, was top notch. All staff were friendly, professional and very knowledgeable. We ate at the Savoy a couple of months ago and the service and food at the Arkle genuinely blows the socks off the Savoy. Very expensive by the time you've had a bottle and a few cocktails (our bill was just shy of £500 for 2 of us), but you genuinely pay for what you get here. It's very good.

site_logo

John Parker . 2022-11-28

MORE AT Google

Exceptional all round. Professional and tentative staff in the dining room combined with flawless dishes from the kitchen.

site_logo

Rob Kelly . 2022-10-27

MORE AT Google

Terrific afternoon tea. Impeccable service.

site_logo

Miles Arnot . 2022-10-06

MORE AT Google

Fantastic high end food we had the taster menu. The staff really make the effort to make sure you are pampered and want for nothing.

site_logo

robert sherratt . 2022-09-17

MORE AT Google

Delicious afternoon tea. Great service.

site_logo

Emma Ritson . 2022-08-24

MORE AT Google

Absolutely amazing! Food was outstanding, service was excellent and the ambience made for an unforgettable evening.

site_logo

Lisa Cowley . 2022-07-19

MORE AT Google

Wonderful dining experience. Attentive, very polite, well presented staff which blended well with the overall dining experience. Expensive evening, but for special occasions worth it.

site_logo

Helen Dyer. . 2022-06-27

MORE AT Google

Visited here for afternoon tea with a friend. What a fabulous experience! The Arkle was beautifully decorated, the staff were welcoming, friendly and attentive and the food was divine! The cakes were out of this world, fresh, light and delicious. The attention to detail from the kitchen and front of house team is second to none. I cannot recommend this enough, it's a must for a special occasion.

site_logo

Emma Grove . 2022-06-21

MORE AT Google

Had a pleasant drink in the bar.

site_logo

John Shaw . 2022-06-17

MORE AT Google

Tasting menu was very good. I was impressed with how fresh and light the menu was and so full of flavours. Waiting staff friendly and willing to listen. Only small thing I would say is staff need a little bit more knowledge about the cheese they service on the trolley The bread was very good. In fact a wonderful experience all round.

site_logo

Jayne Dickson . 2022-06-09

MORE AT Google

Had a lovely afternoon tea food was lovely and staff very Helpful and friendly would definitely go back

site_logo

Jean Wilson . 2022-05-18

MORE AT Google

Without doubt the best restaurant I have visited.. everything was first class

site_logo

Lee Murphy . 2022-05-07

MORE AT Google

Had such a lovely afternoon tea here with Mum and sister. The staff were great and the food was exceptional!

site_logo

Lindsay Victoria . 2022-05-07

MORE AT Google

Lovely staff and a great afternoon Tea experience.

site_logo

Ian Walker . 2022-04-18

MORE AT Google

My husband and I went here for our afternoon tea two wks ago. It was a Christmas present from our son. I thoroughly enjoyed it. The food was lovely and fresh and the pot of tea very nice too, and of course my glass of champagne I thoroughly enjoyed. Staff were lovely and looked after us both.

site_logo

Donna Galeandro . 2021-08-18

MORE AT Google

Really enjoyed the experience. It had been an Xmas present from my grandson. Goid beautifully served and staff very helpful even taking photos if us

site_logo

Pat Monaghan . 2021-07-07

MORE AT Google

I've got a week staying at the Chester Grosvenor. Reserved a table at Simon Radley (booked it in March). They just phoned to say that they're not going to open that evening and they can't honour the booking on any of the other evenings. They offered the option of coming back to Chester "later in the year" which is not very convincing now; customer service is about trust.

site_logo

Bob Rayner . 2021-07-02

MORE AT Google

Fantastic experience. Warm welcome followed by excellent service, amazing food and wonderful wine. Superb sommelier and waiting staff. Couldn't have asked for more. Top notch!

site_logo

Todd Miller . 2021-06-14

MORE AT Google

Had coffee at this hotel. Staff very attentive. Wonderful experience.

site_logo

Mary Palmer . 2021-06-07

MORE AT Google

We do love our afternoon tea at the grosvernor. Could be more generous with the sandwiches!!!

site_logo

Lorna Cartlidge . 2020-12-26

MORE AT Google

Its an experience.. didn't love a lot of the food but that's me being fussy, no fault of the restaurant. The service and quality is great

site_logo

Kelly Atkin . 2020-10-20

MORE AT Google

Exceptional food and service, a real pleasurable experience in these difficult times.

site_logo

Carol Wilkinson . 2020-10-14

MORE AT Google

I worked here myself back in 1985 to 1995 under the leadership of Gilbert Schneider and Pete Woodward. The ambiance of the hotel is a wonderful now as it was back then. Excellent food. Fablous staff who genuinely care your experience from the 1st step through the doors.

site_logo

Jannet Keating . 2020-02-07

MORE AT Google

7 bread choices, great waiters, great food and drinks really nice place for a special meal!

site_logo

Paul Gaynon . 2019-11-08

MORE AT Google

Outstanding tasting menu Fabulous service

site_logo

Karen W . 2019-11-02

MORE AT Google

Amazing experience for that High Afternoon Tea Total luxury outstanding service in a beautiful building.

site_logo

Carl Thomson . 2019-10-26

MORE AT Google

A fantastic evening for my wife's birthday. Five star plus from start to finish with impeccable food and wine. However this is only half the storey as the restaurant staff create the ambience for the evening ,all very attentive and knowledgeable. One day I must go and thank the chefs for the fantastic creations who hide behind the scenes. A massive five stars.

site_logo

Nick Taffs . 2019-10-06

MORE AT Google

Cold, gloopy and lack of flavour. We didn't bother to even finish our mains. I think people feel that it must be good and they are embarrassed to say they don't like it in case it reflects upon them. We felt ripped off even with a discount.

site_logo

suzanne hardie . 2019-09-06

MORE AT Google

Bread selection was the best I have seen at any restaurant michelin starred or otherwise. The food was exquisite, not the most technically wow food I have ever eaten, but everything on the plate served a purpose and added something to the meal. The only potential downside to this, is that for a couple we ended up on a quite large table which took away some of the intimacy of the restauran

site_logo

Kim Monroe . 2019-09-04

MORE AT Google

The most amazing afternoon tea you can find. Stunningly well presented, world-class service, explosions of beautiful flavours. Not a cheap treat but definitely worth the effort for a special occasion. Would definitely recommend booking in advance.

site_logo

Andrew Evans . 2019-08-07

MORE AT Google

For people who does not dispense refinement, good taste, being treat as VIP all the time and are a 5 stars food eater, I suggest this restaurant. Is it cheap? Of course not. But the experience in there worth every single penny.

site_logo

꧁༒N¡ทα dє L¡sbσα༒꧂ . 2019-04-27

MORE AT Google

Summary This place has a one Michelin star, is definitely not cheap and as such has to be compared to restaurants of the same caliber. We had the tasting menu with the wine pairings. The actual food was way below par and would only be worthy of 1 out of 5. The food lacked everything. Taste, seasoning and flair. The wine pairings were decent, hence the extra point. I have a more detailed description below to justify the score. The experience May I start by saying that the service was good. Our gastronomic experience started with some cripsy bites before we were seated in the restaurant. The actual crisp element was not as crispy and it also lacked flavour and seasoning - what eventually was a common theme on all dishes in fact. Our artichoke based amuche buche was ok but again weak on the seasoning. The artichoke component was not very obvious on the palate too. The sea trout starter was just ok. You ended up tasting just a smoked fish in your mouth. The lemon tapioca was ok but needed more. The dish did not feel special and was not balanced. The pie was probably the best dish but was really under-seasoned. The next fish base course that combined prawn, tuna and an unpleasant dumpling did not work. It was an unbalanced dish again where the components did not seem to complement each other. The roe deer was another gastronomic misfire. Even though the meat was nice and really went well with the Primitivo wine, the dish as a whole had too much fruit in it and as a whole dis not work. The meat on its own would have been better! Unfortunately the last 3 desserts were terrible. The meat was followed by a cheese based and fig dish. This was the worst dish of the night. It was pointless (cheese between main and palate cleanser dish), tasteless and with an unpleasant consistency. The palate cleanser was nothing close to what it should be. The acidic component was nowhere to be found and again was left with a bland sensation in the mouth. The final dessert (carrot candy) looked nice but again lacked flavour. It just felt like a soft, sweet thing in your mouth. Overall felt disappointed and given its price point would definitely not recommend.

site_logo

Konstantinos Argiris . 2019-03-17

MORE AT Google

Fir and I have to go back to go back and the subject matter how to the first time since it will be able and the subject matter how to the first half and I have to be the first time since it will be able and the first half of all time since I have to be a little

site_logo

عبدالله عبدالمجيد . 2019-03-13

MORE AT Google

This is more than just your average restaurant... it is a wonderful dining experience and you fully deserves the reviews you see. I can highly recommend you visit and can almost guarantee you will return.

site_logo

Charlie Wilkins . 2019-02-08

MORE AT Google

Quite impressed by the 8 course tasting menu!

site_logo

Nannan Shen . 2019-01-18

MORE AT Google

Fabulous food. Combinations were a delight.

site_logo

Peter Clarke . 2018-09-08

MORE AT Google

Luxury afternoon tea at it finest.

site_logo

Steven Ball . 2018-07-03

MORE AT Google

An absolute delight. A well earned Michelin Star that's been held decades. The room itself is very traditional with little room for fineries but the food is a pleasant dance on the palette. Technically perfect each course is full of flavour and memorable. Ingredients are fresh and the sommelier knows their wines (a wonderful trip of new world grapes). The bread selection was a welcome surprise but I'll remember the talbot most fondly (after the rabbit). Service is excellent (though waiter's rushed the food explanation a bit too quickly). An excellent evening and the menu will be changing soon which may give another opportunity to taste the chef's creations.

site_logo

Julian Johnson . 2018-05-27

MORE AT Google

Lovely experience, definitely recommend. Would do it again...

site_logo

wendy c . 2018-04-26

MORE AT Google

Went with my wife for a birthday treat which my daughter paid for. Very comfortable seating and tasty afternoon tea. I think the charge was expensive, and BEWARE!! they automatically add a 12.5% gratuity, which they should really ask may they take, rather than taking it and then saying "you don't mind do you?"

site_logo

Ron Ainslie . 2018-03-08

MORE AT Google

Shocking place food tastes horrible

site_logo

Ham Face . 2018-03-03

MORE AT Google

Exceptional service, food and atmosphere

site_logo

Chris Price . 2018-02-05

MORE AT Google

Fabulous restaurant. What a wonderful weekend in Chester

site_logo

Karen Jenkins . 2018-01-29

MORE AT Google

Beautiful restaurant with delicious food! A great experience I had in this place!

site_logo

Mariano Raíz . 2017-03-31

MORE AT Google

Expensive. But treat yourself to a Gentlemen's Afternoon Tea.

site_logo

Darren Hughes . 2016-11-23

MORE AT Google

Lovely afternoon tea. Service ok.

site_logo

Harmeet Matharu . 2016-08-03

MORE AT Google

Superb service matched by top quality food and drink. The wife and I just celebrated our Anniversary enjoying a sophisticated afternoon indulgence and were served with the highest of professionalism.

site_logo

Neil Williams . 2016-07-18

MORE AT Google

Similary restaurants in North West

restaurant_img
4.6

3192 Opinions

location-iconColiseum Way
British
outdoor_seating_193863takeaway_193863delivery_193863

The atmosphere was relaxing and the food was spot on. The added bonus being the prayer room. The service was great and Amina made us feel welcome.

restaurant_img
4.6

237 Opinions

location-icon61 Bridge Street Row East
Other cuisines
outdoor_seating_229209takeaway_229209delivery_229209

Quiet night, staff at the bar, they walked away from the bar as we walked in. Waited 10 minutes no one came back so we left, disappointed as we d heard it was good.

restaurant_img
4.6

99 Opinions

location-icon5 Faulkner St, Chester, CH2 3BD, United Kingdom
outdoor_seating_352178takeaway_352178delivery_352178

Fabulous bar with the most amazing friendly staff and top beers, nice wine, a good selection of gins and a tasty margarita would certainly recommend for a nice night out or a casual drink. The food collab events are also amazing - well thought out and executed. The rest of the time it is strictly crisps and nuts. Jarron and the team are knowledgeable and so helpful. A must visit

restaurant_img
4.6

1894 Opinions

location-iconThe Parade, Parkgate, Neston CH64 6SB, United Kingdom
outdoor_seating_377651takeaway_377651delivery_377651

Best fish and chip I've found in the area. 100% recommended

restaurant_img
4.6

4131 Opinions

location-icon70 Watergate Street
Brasserie
outdoor_seating_166811takeaway_166811delivery_166811

Exceptional food served with great attention to detail. The staff were all exemplary - friendly, helpful and genuinely kind. Can't wait to go back!