Based on 2.463 opinions finded in 1 websites
Based on 2.463 opinions finded in 1 websites
Nº 359 in 599 in Solihull
Opinions
Enjoyed a lovely Sunday dinner at this hotel. Makes a change to be served by good, friendly staff. Very good food and excellent service
Mike Butler . 2024-11-03
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Great location and easy to get too! Impressive entrance to the hotel. Rooms not as impressive but still ok. Was very hot in the rooms for some reason. Nice place, friendly staff
Steve John . 2024-11-03
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In what world is it a good idea to test your fire alarm call points at 3am on a Saturday morning? Not even the courtesy of a prior warning if this is a regular process! Spa facilities filthy, staff on gym reception couldn’t care less if anyone was a member or a guest, anyone could just walk through. Rooms severely outdated yet you pay a premium because you’re close to the NEC and Airport.
Ravi Chopra . 2024-11-02
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Enjoyed my stay here. Entrance is tight off a very fast dual carriageway but good location otherwise.
Brian King . 2024-10-28
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Standard stuff in the room but smaller than most. Service was friendly, the EV charger was easy to get working once we found the QR code hidden behind a heavily tinted cover. A swim, sauna and jacuzzi was a nice easy to start the day.
Tony Sampson . 2024-09-28
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Best Afternoon Tea ever, great value, handy location & excellent staff. Visited for a 90th birthday & we enjoyed it immensely. Member of staff who booked it for us even popped over to say hello now thats what I call above and beyond excellent customer service. Thank you Arden Hotel for making our 90th birthday afternoon tea special for our family member.
J Cook . 2024-08-31
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Hugely expensive, very poor evening meal (burger, and vegi burger and chips) burger cold, vegi burger, still frozen in the middle and chips cold. Taxi ordered on check in at 4 am, waited until 4.10am then went to reception to find, taxi had not been ordered. £284.00 for a 12 hour stay and a weeks parking. Last time we stay. The location is great and the rooms are ok ( only 1 plug socket now though so take a 4 gang) we have stayed several times before but the prices have been ramped up, and the service, ramped down. 2 stars is generous.
Rob Hunter . 2024-05-02
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Great Conference Venue Free Parking for guests
Michael Broomes . 2024-05-02
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Very tired hotel good value for money. Make sure you book a slot if you want to use the pool and gym tho otherwise you may be disappointed
Nick Halliwell . 2024-02-12
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520 Opinions
Coffee✔️ Service✔️ Surroundings 🤨 Please, please, please will you refurbish this shop! It has been shabby inside and out for far too long and I’m not tempted to go again.