Arcade Bar in Edinburgh, City of - Phone Number, Reservations, Reviews

Went there last night, really excited about having some Haggis whilst on a short work visit to Edinburgh! I have to say that unfortunately the experience was ruined by the lady waiter working upstairs. Terrible attitude, her energy was completely off. On top of that she kept smashing, banging stuff really loudly behind the bar next to the dining guests which basically just added to the lousy atmosphere she managed to create. The haggis was good to be fair, but the service plays an integral part of the experience and this was hands down the worse service I had in a while.

Delicious haggis and nice atmosphere to sit in. But you have to be really hungry for the haggis portion. Beer (ale) is also very drinkable. The male waiter was nice and the haggis was served within minutes. Only the blonde lady in the service/counter was a bit taciturn and not very customer-oriented, unfortunately.

1st day in Scotland. Google search for “best Haggies” and hey, we’ll give it a try. Honestly, it was excellent! What's more, the waitress and waiter are smiling and friendly. I recommend with your eyes closed. (NB: and since we went there for the Haggies, I won't talk about the choice between more than 90 whiskeys!!!)

Not sure if it’s the best haggis as they claim but it was clearly a great one! We had a lovely dinner with some whiskeys. Definitely worth it.

We are so lucky that there was a table for us when we walked in. Our waiter Sebastian really made us feel welcome and comfortable, and were delighted to guide us through the meny. Food was both well presented and delicious, and there was never a lack of a drink. A hearty experience we will not forget!

Best haggis I've ever eaten! Great portion and definitely worth trying. The service and atmosphere are amazing. One of my favorite places in Edinburgh!

Rude waiter and decent food...will not be returning

I absolutely loved the charm of this place! The atmosphere is cozy and welcoming. I tried haggis for the first time, and it was delicious—definitely exceeded my expectations. Even though a reservation is usually required, we were lucky to get a table right away. After discussing our general preferences, the waiter recommended a whiskey, and it turned out to be an excellent choice. Overall, a wonderful experience with great food, drinks, and service!

I visited the restaurant because it presented itself as traditional Scottish, but I was disappointed with the food. The taste didn't appeal to me and may not be what you expect if you're looking for an authentic Scottish experience. The staff were attentive, but the price is high for what they offer. Although the portions are generous, the quality and flavor leave something to be desired. Maybe not the best choice for those looking for a traditional meal.

« Best in town » like they said

The best haggis than I eat in Edinburgh

Nice place but unfortunately I didn't have a whiskey expert as "sold"

Alliance of traditional and contemporary cuisine which works wonderfully in this place! Adorable waiter

I just had a frustrating experience at this place yesterday. It may have been bad luck, as one member of staff seemed "not in it", and one was extremely rude. First, a man with an American/Canadian accent greeted me and, despite being a bit over-the-top, seemed nice. I ordered haggis nachos to go, and a coffee to drink in. He told me to grab a table. He was about to charge me for both (implying he would serve me the coffee and nachos), but he was "summoned" to the kitchen, so off he went. Meanwhile, I sat at a two-seater table with my things. Another staff member rudely told me to move to the bar because I was only going to drink coffee, and my food was for take away so I can't seat on the table even though there were plenty of available tables. Annoyed, picked up my stuff on the floor and I moved. The American guy returned with my nachos and asked if I still wanted the coffee, even though he was supposed to make it earlier and I patiently waited for it whilst he went to the kitchen, and I moved to the bar after sitting comfortably at a table, only to be asked if I still wanted the coffee. There was so much back and forth about whether he could make my coffee. So much unnecessary hassle! When I’d had enough and said, 'You’re making it too complicated, so I'd leave the coffee for now, his response was, 'I could still make it for you, BUT…' I was screaming on the inside, thinking, 'Dude, just make the damn coffee already!' But I politely said, 'Nevermind.' But then, to OUR surprise there was a coffee already sitting coldly in the corner that was supposed to be for me made by the other staff but forgot to give it to me because he was so busy asking me to move. I could have had it whilst the other staff was in the kitchen?!! Honestly, what a chaos! The American staff said he wasn’t sure if I still wanted coffee because nachos get soggy. Yes, I’m aware! I wasn’t showing the slightest doubt about whether I’d still drink coffee, even if my nachos were for takeaway. Why was he making decisions for me? He was huffing and puffing while taking my payment after I expressed how frustrating my experience was. Didn’t even hand me cutleries. I had to ask somewhere else for cutlery so I could eat on the train." I thought Anna was known to be strict in her selection process of employees.

Great looking place inside very quirky, food excellent, went in for haggis experience, definitely got that, drinks and service great to.

it was the perfect dinner for our last night in Edinburgh ☺️ they were super kind and we really enjoyed our time

I ate haggis for the first time here. It was wonderful, very rich and dense but delicious

The a-b-s-o-l-u-t b-e-s-t-e Haggis we ever got. A must for every connoisseur! Scotland at its best!

A very pleasant first night experience in Edinburgh. You can call me”Ned” was a wonderful host.

Four of us (a family with two children) went in at 6pm to have a drink but they sent us away, probably because it was approaching dinner time (sic!). Not very friendly. We'll try again (maybe).

Excellent haggis, very kind barman

Second time here, we came a year ago and had the haggis which was incredible. In town again and wanted to come again, had the fish cakes and deconstructed pie, very basic and boring and frozen vegetables? Paying premium we expect the best. I had a glass of wine that was mediocre nothing like last time. This is the place to come for the haggis and that is it. Service was luke warm and we did not feel comfortable. Sadly I would not return a third time. Good luck

We had a great time here. The food was excellent, the service exceptional, and the friendliness top-drawer. We loved it so much that we came back for a second night!

Unfortunately the food wasn't all that we'd hoped. It's ok for a filling meal, but as tasty as it could be. Also, while the old armchairs add a nice quirky touch, they are badly in need of reupholstering on the seat and extremely uncomfortable and not the best for anyone with a bad back.

Good service and friendly staff. We tried haggis and fish and ships. Both were very tasty. I loved the ginger beer Crabbies.

The haggis was very good although a little too spicy but accompanied by 50 cl of cider, it was OK. The staff is welcoming and caring. The bill of 80 euros including tip is a little high for 2 dishes and 2 drinks. But once in a while...

A place not to be missed to taste delicious haggies! With whiskey sauce of course. It's very spicy, in mince, burgers, or with chicken! The fish cakes and Scottish salmon are also worth trying. A good address in short!

We stopped here to eat haggis. A warm welcome from the attentive staff. We bought Huggies balls and towers. The soup of the day was pepper soup, it was very delicious, but the bread with it was a little stale. The portions are quite satisfying. Stop by here.

Nice place - probably wouldn’t bother with again. Had the houllumi burger - wife had some sausages - we’ve had better.

Great decor. A friendly welcome and very good food. What more could you ask for?

Three of us went there, I has eaten delicious steak & ale pie. Two of them has ordered Haggis, Neeps & Tatties with whisky. The whisky sauce recipe seems not right, it was dark brown gravy, the haggis tasted not right @ pepper much disappointed 🫤

Loved the Princess Diana Haggis and Espresso Martini!! A great end to the day at the Fringe after seeing the best show ever, The Things I Did While Waiting for You to Fall Back In Love With Me by Sarah Hogewood!

The best haggis in Edinburgh, and a choice of whiskeys that defies the imagination!

After sitting at the table, looking at the menu and choosing, they made me get up because I was also with my minor daughter. Apparently after 9pm people under 18 are not accepted.

The best Haggis in the world. And they have a really nice staff with excellent service. They also made the best Glutenfree Haggis. We really enjoyed our meal. Regards from a couple from sweden

Excellent haggis and wide choice of whiskey

Very rude staff and almost shutting the door in our face because we had a child with us, apparently they don’t cater for under five’s, something about a licence, but we couldn’t see anywhere where this was shown. Very pompous, you should be more inclusive for children and disabled in this day & age or at least not be so rude to patrons wanting to come in

Not only do they really serve one of the best if not the best I have eaten in years in Scotland, their hospitality and kindness is as well impeccable. After a long walk it’s the place to rest and have excellent food and service. Thanks Sebastian and your colleagues. Do not shy if it seems crowded, there is plenty of space in the first floor.

Inconspicuous, but incredibly delicious. Great ambience and nice waiter who pointed out to us that he would also be happy to bring a children's portion for our little one. I thought Princess Diana Haggis was just crazy. My men found the regular haggis perfect and served as a tower and served as a portion was more than sufficient. We recommend.

This is literally my FAVORITE place to eat in Edinburgh! The Princess Diana haggis is to DIE FOR!! Cannot recommend enough!!!

We come here every single year from the states for Ed Fringe and it is always a hit! Best haggis in the city. Definitely get the Diana sauce.

The food was really good, and the waiters were very kind. We enjoyed the experience and are sure to come back!!

Super friendly service. Food was delicious, vegetarian haggis and sauce was great.

Food is always absolutely delicious and you always get filling amount for the price. Staff are so lovely and helpful and the atmosphere is so relaxing and calm. I come yearly with family and this will always be our first choice to eat at! Really strongly recommend this place to anyone visiting!!

Great atmosphere to eat haggis, very helpful staff.

An absolute gem of a place..staff so friendly, place clean and welcoming, great choice on the menu and the food…omg amazing. We come to Edinburgh yearly and this is always our first visit! If you are gluten free they cater for it and even do a gluten free haggis which is really good. Prices are also totally dependant on your choices of food and drink too. If you visit this beautiful city, then this is a must.

Our favourite restaurant in Edinburgh. Good food, large portions and fantastic service. THE best haggis in Edinburgh. They even do a gluten free haggis. A MUST visit. Can’t wait to visit again.

Amazing food and great service, big portions definitely worth the price. Clean and welcoming definitely a place to keep coming too.

Absolutely great place for Haggis and Whisky! They have gluten-free and vegan haggis. GF was very good

The rating given is just for the food.The food is tasty and really good, however the host was not welcoming, not sure why. They don't bother to give a smile, just put a flat face.The service is slow, nonetheless food tasty.Now the main question, would i visit the restaurant again, probably not as there so many other resturants out there with good food and host who would make you comfortable.Hospitality is a thing!

We had a delicious dinner here. We had haggis which they could make gluten free as well! It was absolutely delicious. The staff was very kind and helpful. We would definitely recommend this place! The tall waiter was very polite and did absolutely not fart next to our table (for reference see an earlier review).

Excellent steak and ale pie, really cute atmosphere as well!

WoW. My first haggis ever. Finally, I dared to taste. It was so finely prepared and nicely presented. Strongly recommended.

We've been here at dinner and we had the salmon and haddock balls and the haggis, which was delicious! I've also had a pudding with caramel, I loved it!

Haggis was good. Service is terrible! Mind the 12,5% add up, and the tip request at paying.

We ate the "haggis bon bons", regular haggis and "cranachan" for dessert. The food was all very tasty and beautifully presented. The service was friendly, helpful and fast. This restaurant is highly recommended to try haggis in different ways in an authentic environment. Top!

The best restaurant in Edinburgh in terms of the quality of the food, the welcome and the incredible whiskey menu!! Honestly, nothing to complain about. We went there several times during our stay. The haggis is excellent, the fish and chips and the haggis burger too. Honestly, don't hesitate, come in, sit down and enjoy!!!!

We been at dinner tonight. Very tasty food, interesting. We were served by a tall, stout waiter. Quite a nice guy, the only thing... he farted while serving our table... he didn't apologize - a bit tasteless... Normally I wouldn't add this opinion at all, but it's so distasteful that I have to....

The food was delicious, but the service was sometimes terrible. I've never felt as unwelcome as I did here. On the one hand, the tip was already included in the bill and then you were asked to tip again when paying with your card. The plates were not cleared, the waiters were inattentive. After I had paid, the waiter turned round without saying a word. No goodbye, nothing. As I said, you don't feel at all welcome here.

Lovely staff and such delicious food! My German friends said the haggis here was the best they had tasted. Such a nice setting as well. Would thoroughly recommend, and we’ll definitely be back!

Great food but amongst the rudest staff I have ever encountered, it's not worth it!

Sure the haggis was great but the staff definitely made us feel VERY uncomfortable. Only worth it as a last resort.

What a wonderful and cosy little restaurant! As I imagine a lot of visitors to Edinburgh do, we wanted to try haggis. So after a little Google search we found Arcade. It had a beautiful quaint atmosphere, lovely decor and the staff were great. After walking there on a rather warm evening I was fanning myself with my menu to try and cool off and the waiter noticed this so he opened the door for me to get some cool air in which was very kind. They had an enormous selection of drinks, including many many whiskeys, much to my husbands delight! For dinner I went for the haggis tower and trust me the picture does not do it justice, it's massive! But also super tasty 🤤. I opted to go without the whiskey sauce just down to personal preference. My husband had the pie which was absolutely delicious also. If you are in Edinburgh and want a cosy restaurant with delicious options, then this little gem will not disappoint.

If you want to eat haggis, this is the place for you. If you like drinking whiskey, you can try your hand at a very large selection here. Despite the fact that it says on the homepage that reservations are only accepted in exceptional cases, it is very important that reservations are made here. If you don't do this, the service will often overlook you for a while

We went here as it was recommended by our tour guide for Haggis and it was lovely. We had a great experience as the staff were friendly and helpful with recommendations. The Haggis was delicious!

Unrefined cuisine and above all overpriced for the quality... not to mention the tips scam at the end of the course - included in the bill and extra request (yes yes 2 tips!!) at the time of payment via credit card In short, we won't go back there.. for sure ;))

Haggis was indeed, really good! Also the atmosphere and decoration was great too. Stuff helpful and friendly.

The restaurant claims it serves the best haggis in town... which is absolutely true. The food was simply amazing and I would give 10 stars, if it would be possible. HOWEVER... When paying, the waiter didn't show me the bill, just told me the price and asked whether I want to add a tip, which I gladly did, as the food was great. After that, I found out that the service charge was already added! This is simply unacceptable! I had no intention to double the tip! (actually more than double, as the added % tip included the service charge as well) Honestly, this ruined my otherwise great impression of the restaurant, and my evening as well. What a shame... I really don't think that restautant on this level needs to set traps like this.

Nice place, attentive service, excellent food and wide range of scotch. Everything perfect, almost an obligatory stop for anyone visiting Edinburgh.

Our first haggis with whiskey sauce, really excellent. Well received with our 3 children. Friendly and fast service.

It's worth a look there. The food is very tasty

The soup of the day was incredible and the Princess Diana Haggis the same. One of the best we have tried in the UK

If you want to try haggis, you can try the cute balls here.

Really tasty haggis neeps and tatties. Probably my favourite Scottish dish.

The food was delicious, although the prices were a little high and they did not tell you that they added the tip to the final price, which is optional, but they did not clarify that at any time.

Best Haggis in Edinburgh. Huge whiskey selection. Ambience suits the city. Very good service and advice for food, beer and whiskey. Can only recommend everything!

Great place if you want to try tasty haggis. However, I ordered a steak asking if I can get a rare medium one and I received cooked beef with sauce and pie. When I was ordering, the waiter said the steak is already cooked and that he thinks it is medium. The waiter could had been better educated and could had informed me the dish which I am ordering is not a real steak as I assumed.

if you visit to scothland you should try Scotland’s traditional haggis dish. This place best for try that food. You have two options for sauce of haggis we have choosen creamy one

The best Haggis in Edinburgh ❤️ I recommend it

Ordered Haggis bon bons and fish&chips surprisingly delicious

I didn't really like it. But the atmosphere is nice

Very very good food! Highly recommend!

If you go to this place because it is nice and quiet, don't go upstairs to eat, it is a very different style. The music is techno disco music, which doesn't suit the place at all. We didn't like the atmosphere upstairs at all. We couldn't change because there were no tables downstairs. The haggi was good, although it is huge for one person. I recommend the Diana sauce, which is very good. The cheese board is pretty average. The staff was not as friendly as the one on the first floor.

First time having haggis an it was a delicious balance with the potato a the amazing whiskey sauce. whiskey sour was perfect an the sticky toffee pudding was incredible Highly recommend this spot, had awesome time thanks

Amazing place. Best in the city for haggis. Chicken stuffed with Haggis was awesome. Also did a great Guinness.

A fantastic place to go for lunch or coffee break. Love the atmosphere. Very good choice of whiskey. I go there every time I’m in Edinburgh Recomend.

Quiet place with delicious haggis!

The Haggis is marvelous and I recommend for everyone who can afford it

Very nice discovery.. Nice place, top service and cuisine I really recommend this restaurant

Great haggis, good collection of single malts.

Typical Scottish restaurant and its haggis are very good, we had smoked salmon, and it was very well seasoned.

My first haggis. It was fantastic. A nice spiciness and a really big portion. Delicious - again at any time.

Copious and good dishes, the accompaniments are also careful. The service is very friendly but very long, I recommend going there in the evening to fully enjoy the visit to the city. Very cozy decor

Wow. That’s all I can say. Service was great. I think haggis is my favourite food now. I had the Diana.

Great food and drinks. Fantastic atmosphere and friendly service.

We sat down to have a coffee and dessert, after we finished our coffee they immediately wanted to get the bill. I guess they don't want to entertain non-eating customers too much. I think this score is fair. The coffee was very good, the dessert was average.

Haggis was very good quality. Not cheap, but it is the centre of town.

Incredibly delicious and great service

Best Haggis in Edinburgh, attentive staff, nice atmosphere and not noisy. I recommend !!!

Very good restaurant. Perfect Haggie! A special mention for the waiter who speaks several different languages... Thank you for the welcoming !