Applegreen in Lisburn

Go above and beyond !! Great service .. was having car trouble and the manager of the shop along with several other workers helped me and fixed my car! Couldn't be more grateful

Too expensive. Try my very best not to visit Apple Green garages even fuel is 4/5 pence above all there's and the food is never great or warm for that matter.

The staff in Greg's are lovely and friendly

Clean and nice food if a little expensive

Food quality has taken a dive and it closes early! Supposed to be motorway services 🤣

Good choice of food clean toilets ect

Handy, on the way to Belfast. Plenty of fuel pumps. Different places to eat inside with comfortable seating areas. Toilets etc on site.

Loved it great service assistant

If you stop here on the morning rush hr, be very careful. Unfortunately the design of the car park means that cars are using it to skip delays on the motorway and speeding through the forecourt. It's only a matter of time before before someone gets seriously injured.

Ordered my favourite coffee & steakbake but the latter was stone cold. Asked if it could be heated IP but told NO we don't do that here. Very disappointed.😣

Decent amount off eateries on the food court. The main shop is currently being upgraded to an M&S Foodhall on the Southbound side. There's plenty of parking and seating and a kids soft play area as well.

Very convenient for a coffee on the way north.

Place is disgusting, most of the tables are barely cleaned down, the toilets have piss everywhere, you can't flush some of them and even the tolietpaper dispensers are broke. Seems like a lot of money was put into building it but the maintenance has gone to shit. Would only eat here if you are desperate.

Worst Customer Service from Applegreen staff. Upon exiting fuel court, car indicated fuelling had not been successful. The staff said there was nothing that could be done until the morning and had to await manager, details were left and call was expected from the manager the next morning. Having fuelled car further down the road at another service station the same evening, it was evident the issue was with Apple Greens pumps not the 2yr old vehicle. Having not received a call , followed up and was informed manager was still not in, followed up with second telephone call and the manager was not only ignorant but had the audacity to reference us as their “buddy” and said we needed to take vehicle to mechanic as AppleGreen checked pumps regularly and they were not at fault. There was no accountability or acknowledgement that there potential fault even when explaining the situation, they actually had zero concern nor ability to provide good customer service and in fact hung up the phone. While the money is not the issue here as it was only £20, it’s the principle and the level of customer service experience was less than satisfactory. Rude and ignorant. Take caution if fuelling as while their pumps may be checked regularly that doesn’t mean you will get fuel. Complaint logged with HQ, but this behaviour from staff is unacceptable.

Handy for coffee and something to eat

Spacious for refuelling and for using services inside. Very easy to enter and exit the site.

Wide choice of food and drink available

Lovely store. Plenty of parking. Lovely food.

You can have food but you can't charge any electric cars. Why are you not catering for any electric car owners?? Please hurry up and make some changes.....

Good choice of food outlets but felt the seated areas could be a bit cleaner and are in need of a refresh

Nice clean place and lovely staff 👌

Thank you to the lovely ladies in LAVAZZA … such amazing service. Girls went beyond what I would hv expected and showed how much they care about the strangers they meet at their counter … Girls, you made my day 🩷🩷

Big bottles of mineral in the fridge, absolutely insane

If you are looking for somewhere to relax and have something to eat you couldn't get better. There is plenty of choice to suit all taste buds and loads of seats.

The clerk at the entrance looks like he's eating candy when he talks. And neither the cheese one nor the tortilla one was there 🤷

Great place for a pitstop, great selection of food that caters for everyone, toilets clean and in good working order

Chopstix, rip off! Just got the chicken in it, and gave me 5 tiny bits for £8.29 it’s laughable.

The place is in a rough state: doors are missing, water is all over the floor, the toilet roll dispenser is broken, the taps are not working, and there is no soap. It doesn't seem like there is a manager on duty today. Given how busy it is, it's disappointing to see customers being treated this way. I'm sure the toilets in the Apple green headquarters are well maintained and cleaned and checked every few hours. I hope these issues can be addressed promptly. Bty another customer left a review and noted the same issues. So nothing has changed in two months. Not good. (14,July)I returned today, I was curious if management got their act together. The toilet roll holder is in bits and the flush mechanism is missing and in a dangerous condition. There is soap! Looks like management is busy elsewhere.

Very Nice place to visit Helpful Staff,Great place and Great Golf in the Area

Disgusting. Tables were dirty, toddlers play area was revolting and baby changing area stank of piss

First class, layout service a+. Got food which was lovely.

This is my favourite stop on the way to Belfast, especially de Lavazza coffee shop where the ladies are so helpful and kind. The place is always clean and there is a great variety of choices foodwise as well as the shop. The toilets are always clean too.

Filled up without any problems, staff helpful

Quick stop for fuel and snacks, very handy!

Very good location helpful staff

Went to Greggs, staff very slow to serve you.. They doddle around, wasting time, and the customer service could do with a rethink. I had to ask to be served, and then I asked if I could have a bag as my hands were full. The guy just handed me the bag. I asked, "Aren't you going to help me put the items in the bag because my hands were full?" The guy just looked at me with a vacant look and stood just looking at me one arm as long as the other... I had to set it all down and put the items in the bag myself. People are so robotic and don't know how to give good customer service. I wasn't asking for a kidney. All I wanted was a helping hand.

Always clean and tidy. Staff are friendly. It's just a shame that some of the food outlets stayed open longer at night.

They sell my favorite sausage rolls hence 5 stars 🌟 the rest of the place is great also.

Plenty to choose from and clean

Great facilities. Very handy for a break before the westlink.

We had a quick stop for fuel and ended up staying for the food.

You need to sack the cleaner. The place is very dirty. And he's walking about doing nothing.

Clean services with plenty of choices of food.

Great place, everything you need, always stop when passing by

Used greggs this time awesome service thanks 😊

The camp guy with light blonde hair behind the till was very dry and not friendly at all. No thank you or hello, smile.... nothing. The toilets were in a terrible state. Not clean, broken tap and broken toilet flush button. Shocking. Good product range as you would expect from applegreen.

Spot on clean and tidy and everything you need.

Terrible experience with Burger King never ever again food not good order wrong and 3 zombies behind the counter

My mum and I were on our way back from Dundalk and my mum was hungry and we stopped off at had chopstix. Mum has a very small appetite. We were served by Shan. Wow what an incredible man. He was so incredibly kind thoughtful and patient with my mum. I can’t express how amazing he was. In all my life I’ve NEVER met anyone like him. He actually out of his own pocket ( I saw him using his own bank card) bought my mother her meal. I said no many times and was giving him the money but wouldn’t take it and said he would want someone to do it for his mum. It actually brought me to tears and will never forget what he did. He will be rewarded ten fold. Chopstix should give this man a massive reward and bonus because he really is an amazing person to do this. Thank you from the bottom of my heart Shan I’ll never forget what you did. 😭❤️ thank you

Stood for 10 minutes for a coffee at the subway unit. One girl serving whilt two other staff stood at chatted then went out the back. When the girl finished her customer i was told they dont do tea and coffee. Please put sighs up stating this please

Seats are stinking not a nice place to sit if wearing light clothing .and food on floors

Great quick stop for tour day. Every snack and beverage you neec.

Toilets absolutely disgusting and overall cleanliness dire!

I'm giving 5 stars. Because there was a problem. But have to say I was told to get in touch with Kyle hVe to say it was definitely getting sorted out regards dermot

Stopped by for a late lunch - enjoyed the food from Greggs

In for some fuel and food at end of day. The fast food selection is great and the seating area is open and clean. Staff on the counter and at food area are very friendly and helpful. Good selection of food items at the fuel counter also.

Good for breakfast multiple choices

Nothing open except burger king and the shop.

Een snelle hap voordat we im belfast zijn Spannend ontbijt veel keus

Easy parking all food outlets have great selection

The coffee station, food store and takeout options are awesome. If you're stopping for gas and do not need a long break. However, when we went the ladies toilets were unavailable and the only other toilet available was the disabled/baby change room, which did not flush and had not been flushed for at least 10 people prior to us going in. There is a very small kids play area, but it's outside ( so pretty cold in winter).

Airport-like atmosphere for a highway pit stop. Very nice.

Great Service Stop off the motorway, close to the City. Lots of Food choices, convenience store, petrol, parking and restroom facilities.

So this is really about lavazza I drink coffee, regular white coffee Tbh quite a lot of coffe 6/7+ per day From Lidl instant, McDonald's, Spar French press, drip filter expresso machine at home And of course S D Bell's Have been trying to get into a lavazza store for a while now as I do really like their coffee (at home) Omg Service quick and efficient without the Starbucks flaff Coffee as expected,, perfect Asked for my usual regular white coffee and the lady understood what I wanted!!! AND IT TASTED LIKE COFFEE SHOULD Take a hint StarHortons it's not that complicated Coffee is a hot caffeinated drink Not a sundae ordered In Italian Big ups to lavazza for making ordering a great coffee simple

Great stop for fuel, snacks, takeaway or sit in food, or if you just need the rest room. Well located close to city, and great that the two stations are available either side weather heading in out out of city.

The slowest place I have ever eaten

Good points: the fast foods on offer were fine, staff at the counters were friendly. The eating areas were clean & tidy. One of our party has a disability and visited the disabled toilet. It was open and it was clean. However transfer to the toilet was impossible due to the toilet seat being barely attached to the bowl. Interestingly the toilet check sheet was initialed suggesting it was cleaned & checked. This is poor governance especially for those who have transfer difficulties.

Purchased a tuna & onion sandwich from The Bakewell over the weekend. It was warm, with hard bread and the contents were rancid. The mayonnaise was off date due to the heat - they were not stored properly and don't think the fridge at the counter they were sitting in was even turned on. If I wasn't already on the road again before consuming I would have been straight in to speak with the staff about this. Health and safety issue, especially with being pregnant. Never bit into something so disgusting ever. No way to contact The Bakewell directly about this that i could fine. Awful.Avoid!!

Plusieurs fast-food et magasins pour une pause gourmande. Propre, facile pour se garer. A recommander

Bought coffee and a sandwich. Comfortable chairs to sit in

Convenient stop with range of eateries, shop, toilets and free parking. Clean and modern facility.

Had a basic sandwich from The Bakewell, chicken and bacon. Pitiful, the back half of the sandwich was just bread. No filling at all.

Accused me of stealing even though I payed for it.

Lots of lovely places to eat . Toilets available.

I bought a cake from the shop and got home to realise it was 4 days out of date, not very happy! Products on shelves should be checked daily to ensure they're in date!! Absolutely ridiculous!

Poor cell reception and WiFi, so it’s a good place to stop for a while, but not for work on your way

Great place no time limit on a pit stop so did not feel rushed.

Stopped of here for some food .Okay .Good variety .and tasted good

Friendly staff and good range of food and services. Tables were a bit dirty and toilets (female) were also a bit messy with toilet paper missing from some stalls. Baby changing facilities which is good

A good place for eating and relaxation.

Nice and friendly staff in the shop but the card readers are the worst,they are very slow and glitched out whist I was paiding for my items and the staff said it happens all the time, probably won't be changed till they break

I asked to see the shop manager. They brought me into a corridor, then went to find him. It's been half an hour and they still aren't back. How do I get back to the shop? I'm getting scared.

I've heard that the staff grow drugs in Burger King and mix it in with the food from Chopsticks. I gave some to my pet pig, Little Oinkers. He has not been well since, and I think he caught something from the workers, maybe autism or something. He also barks now, which shouldn't happen as he is a pig. I have to say I will not be back unless they fix my poor Oinkers.

Inside the building is kept clean but the truck fuel section is a disgrace and a fire hazard with in unemptied bins, bags of rubbish that smell bad, the dirt of the area is wild, also bad potholes are also a hazard.

Chap with long unkempt hair and beard was disrespectful in the handling of my purchases, was rather rude And unpleasant in both demeanour and attitude.

Subway staff member Jamie serving and making the sandwiches. We watched on as she incorrectly made people’s orders after being corrected. Once it came to us, I ordered a sandwich and my partner ordered a wrap, she continued to sigh and huff around and once my partner asked for it to be toasted she started banging items around. And to top it all off the wrap was done incorrectly and underfilled Totally unacceptable behaviour! Will not be back.

Applegreen stops are now almost everywhere and you will find one on whatever motorway you travel. We stopped here while travelling towards Belfast from Omagh and refreshed ourselves with a coffee from Lavazza before completing the journey home. All Applegreens are set out the same inside so you know in advance what you can get.

Maybe employing shop staff who barely speak English is a bad idea. Tried several times to make one of the staff understand what I was saying. Young manager had to help. Have you got something against hiring locals?

They keep the monkeys in cages out the back. Sometimes I hear them screaming. They make them drink petrol. I don't think it's right.

When i walked in this place i thought i walked into Ohio the place was in the short term "F***ed" all the staff were rude and the place smelled and looked like a palace of stensh.

Very slow. Not enough staff. The staff looked depressed and uninterested. Quite expensive. Good view of the motorway from upstairs. Toilets were flooded.

Called yesterday at Applegreen, Lusk, en route to south Dublin. Great to get a break and have a quick smack. Deliberated over which place to eat we decided on Bakewell. Ordered a chicken salad roll which was well advertised , a cagun panini, two cartons of fries.. The fries were cold having been sitting in the carton on display for some time. Complained and had them replaced 10 minutes later. Bland service from two staff who was personality minus. No apology whatsoever. Would never use Bakewell again.

Visited Applegreen recently. Long line in the shop and only one worker at the register. Shop not stocked out very well.

I Visited here this morning with my 85 year old father who is registered blind and our therapy dog who has been a god send since my mother's passing. I sat at the entrance as I am aware therapy dogs do not have the same...

I have tried to contact subway privately but have been unsuccessful.I however I feel you need to be awrae of this issue. On 3rd June I called at the applegreen service station on M1 near Lisburn on our journey south.We were not buying food but...

stopped of here to get lunch at greggs.should of drove on by.called in to get hot saug rolls .two guys on to busy talking.nothing in the ovens.it was lunch time.asked for two saug rolls had none,asked steak bake had none only thing there was two...

Time 2pm the height of lunch time, Ordered x3 sausage and chips, chips where cold, sausages were nice but only look warm! Disappointing again!

Nice variety of places to eat if you are stopping off on your way to somewhere else. Facilities in general are good and the fuel prices were reasonable given the current price increases + inflation.

This is the perfect stop during the drive. All the necessary shops, eateries and restrooms are available. Very clean and tidy place.

A one star? Why?? Well it si simple. You have a Greggs and you do not sell Scotch Pies. Absolute scandal of the highest order. The people of NI deserve the delectable goodness.