Based on 894 opinions finded in 1 websites
Opinions
Poor service. no answer from reception, RANG 5 TIMES UNTIL PHONE STOPPED. Trying to find out what time the music would stop playing as cant sleep
Razoreu . 2024-10-16
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This was our second visit to this hotel, and the renovations downstairs are stunning. Stayed in a deluxe room on the second floor with views to the front. What a beautiful room, with one of the most comfortable beds I have ever slept in, it is well worth upgrading to one of these rooms. I would give the hotel and staff 5 stars, but unfortunately the food/drinks let it down. Food choice is limited in both the restaurant and bar, and the prices are extreme (£26 for a burger)! The restaurant and bar were pretty quiet, so that is quite telling. I was extremely disappointed in the breakfast, sorry, but it is one of the worst I have ever had. I was really looking forward to the freshly cooked choices (as per the menu on the website, and mentioned in reviews), but we were directed to a very sad looking buffet. Cooked food was luke warm with cold plates, there were no toast machines, and none offered by the waiting staff, my partner did ask for toast, but by the time it came he had finished his breakfast! I don't think we will return unless the restaurant improves.
Nic Oconnor . 2024-09-23
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Lovely hotel, excellent service throughout! Would fully recommend this hotel. Food excellent too! Thankyou
Tracey Kehoe . 2024-09-17
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As neighbours living just over the road, we have been delighted to witness the recent transformation of this wonderful building into a luxury hotel. So naturally, when we had friends visiting Coventry last weekend we all nipped across for breakfast on Sunday morning. I can only describe the occasion in one word; perfection. The staff were all professional yet friendly and cheerful, the breakfast menu was extensive and the food was all delicious. We had a table for six in a room just off the main dining hall. There was a basket of home made fig rolls and fresh pastries for the table and we all had a seasonal fruit smoothie. With a choice of first course, I went for the fresh fruit with yogart & local honey and to follow I chose the Full English. Everything was freshly prepared, beautifully presented and the whole experience was quite simply a delicious treat. Suffice to say we will be nipping over for more delicious treats on a regular basis!
Peter Nicholson . 2024-09-17
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Lovely hotel, really nicely refurbished with beautiful interiors. James was extremely helpful and offered us all a tour of the old church on the site on multiple occasions. This was an added bonus feature of our visit! Breakfast was delicious. Seemed like there were some nice walks just through the gate and past the church if you fancied it. The one issue we had was accessibility - you have to go all the way round the building to an accessible entrance, the ramp and doorways weren't optimally accessible either. The accessible bedroom also not as accessible as it could be. Overall though a lovely venue we hosted a great event there.
Emily Ashbrook . 2024-09-03
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Beautiful Hotel, with great staff and food. Close to Coventry and Stratford upon Avon
JPSE MediaLtd . 2024-08-03
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Nice hotel building which dates back to 1678 set in the countryside but close to motorway links. Friendly staff and good food both for dinner and breakfast. Comfortable rooms and clean. Would stay there again if in the area.
Mark Gibson . 2024-07-30
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Beautiful venue, staff are fantastic. The only issue was local roadworks but thoroughly enjoyed our stay.
Diane anyon . 2024-07-21
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Nice room, dreadful service in the restaurant. After waiting for 40 minutes for a chocolate mousse to arrive I walked out, real shame.
Nick Davies . 2024-07-18
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Great service Good choices of afternoon tea Calm atmosphere nothing wasn't a problem
Maria Goddard . 2024-07-04
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I stayed at Ansty Hall for a work conference and the staff and service was exceptional. The rooms were lovely and overall had an excellent experience. Highly recommend!
Simran Chahal . 2024-06-27
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Excellent wedding location. Staff were superb. A credit to Ansty Hall.
Frank Whitty . 2024-05-28
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Lovely hotel in beautiful surroundings. Breakfast was such a welcome change from buffet style. Would definetly recommend.
Karen Barnett . 2024-05-27
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Paul our server was very friendly, attentive and catered to our every need, the restaurant only had another couple in it so it was very quiet. Rooms average, bathroom had a bit of mould and trickled hot water out so took ages to fill up, room had no electric working on arrival but that got quickly rectified when notified. Birthday pudding and chocolate on arrival, Dyson fan in room and an overall nice view. Before entering room we found a toilet brush in the hallway which didn’t fill us with much hope.
Thomas N . 2024-02-18
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Really enjoyed celebrating special family birthdays together as a family. The staff could not have made us more welcome or been more willing to be helpful. They obviously took pride in working at Ansty Hall. The room was fabulous with a garden view, a bath as well as a shower, & a box of delicious chocolates as an unexpected treat. We all feasted on our evening meal - choosing different delicacies from a varied menu, ably served by Paul and his colleagues - and on a sumptuous breakfast also. The surprise birthday card and dessert for the birthday ladies was a lovely touch. Loved the decor of the newly refurbished reception rooms, so will be great to see everything finished. Thank you for a very enjoyable experience.
rjatieno . 2024-02-13
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Went for evening dinner for a birthday. Service from Paul was very good. The food was 10/10. Large portions and very high quality.
Shaun Haywood . 2024-02-13
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This was a birthday surprise organised by my partner. From the moment we drove up the drive to the moment we left was a fantastic time. Prince greeted us at reception and although we were early for check in said he would see what he could do to get our room early. We were then looked after by Molly in the bar who served us drinks and food. She was very attentive and polite. Our room was ready early and it was beautiful. The hotel were made aware it was my birthday and there was a card Prosecco and treats provided by them. The room was clean and the bed very comfortable. The evening meal was stunning and Paul our waiter could not do enough for us. We left and headed back to the room after our meal opting not to have dessert. A few min later one of the hotel staff was there with a complimentary dessert plate with happy birthday piped in chocolate and was so apologetic that they didn’t get it to me in the restaurant. Breakfast was served by Marianne and Calum who were both welcoming and attentive. We saw Prince at check out who was keen to know we had a good stay. I would love to come back again as all the staff made this a lovely stay.
Kathryn Hanley . 2024-02-11
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Handy location for travel, staff lovely, bathroom tiles in shower need a good bleaching, £20 for breakfast I would expect freshly cut ham not boiled, reformed and rubber like. Dinner was very nice, lovely staff at service.
Samantha K . 2024-02-11
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Only had a meal at the restaurant, but the staff were very friendly and helpful and the food was great.
David Morris . 2024-02-07
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Currently undergoing a re furb. The new areas look lovely. Staff were brilliant and worked around the closed off areas really well.
Andy Jones . 2024-02-06
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Lovely afternoon tea but Paul was full of knowledge and so friendly he helped make our experience interesting with his exceptional knowledge of the building and grounds ..
James Cox . 2024-02-04
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Thanks Paul for making the stay & dinner such a lovely experience! Love coming back to Ansty hall.
Frederick Bowlby . 2024-01-31
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The boss was abruptly rude and asked to pay cash for 10% discount. Very disappointed. Felt very rushed and ruined my hen night the food is ok
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Just want to give a big shout out and thumbs up to Lisa and her team at The Black Horse Bilton in Rugby, me and my Husband have eaten here on numerous occasions and have found the food drinks and staff great every time and would not hesitate in eating there again made to welcome every time