Based on 91 opinions finded in 2 websites
Based on 91 opinions finded in 2 websites
Nº 868 in 1203 in Northumberland
Opinions
Had a lovely meal came here for a holiday. Food was beautiful and the staff was so friendly and sweet.
kira cooper . 2024-11-11
MORE AT Google
Disappointing Experience at Amore Restaurant As regulars at Amore, we looked forward to Sunday Lunch, confident in the quality of food and service we’ve come to expect. While the food itself was to a satisfactory standard, we were deeply disappointed by the service, which fell far below what we are used to at this establishment. We understand the restaurant was busy; however, we’ve seen it far busier in the past without issue. The major issue today was the lack of efficient service. Despite having plenty of staff on duty, none seemed particularly observant or aware of the tables around them. We had staff repeatedly walking past our table to the kitchen empty-handed, seemingly oblivious to plates that needed clearing. After finishing our main course, it took 15 minutes of waiting before we finally had to ask for the plates to be removed. It also took an unusually long time for our order to be taken initially. In previous visits, we’ve always felt warmly welcomed and treated with care. Today, there was a noticeable absence of organization and no apparent leadership among the staff. The lack of coordination was striking, leaving us feeling neglected rather than valued as we have on prior visits. Sadly, this experience has left us feeling sad and disappointed… We will not be returning!
Gavin Simpson . 2024-10-27
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A nice experience, Can't give 5 stars. Staff good , polite , friendly.
paulnod . 2024-10-23
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I had a seafood risotto. The dish was well filled, but not very warm and neither tasty. Elsewhere in the reviews I have read that spices were missed. I can only confirm. The young servants are doing what needs to be done. The noise coming from the boxes was so loud that I have asked to turn it down. Then it was better but still, it’s a beautifully stylish restaurant. Why must the music be at the level of a nightclub? Other people have written about it too. Is it the young staff that doesn’t know or the management that doesn’t care?
Marcel van Kampenhout . 2024-10-20
MORE AT Google
Lunch time deal, fantastic value, generous servings and really tasty.
Catherine Marsh . 2024-10-18
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Went into Berwick on a very rainy Wednesday afternoon, looking for somewhere to escape the drudgery, came across a sign for Amore, they do a lunch special of 3 courses for only £12.95. The place was nicely decorated, and the service was quick and friendly. The food was very tasty and with great value. Recommended, and not just to escape the rain.
Andrew Whitton . 2024-10-16
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3 of us had lunch today have to say the food and portion size was amazing we will be back
Tina Venn . 2024-10-09
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Visited yesterday as part of the Hotel I was staying in, the hotel staff told me “feel free to visit the restaurant bar connected” I went in, served by a lovely young girl and I asked for a table for one. She said “sure, let me check to see if we have any free tables, we have some bookings” when the cafe manager came across and looked me up and down, rolled her eyes and rudely said “you no having booking?” Erm no, I’m staying at the hotel sorry. “So no booking!?” No. “No booking, no table” after a repeat of this for a few minutes and the utter rude attitude given by the cafe manager (that’s what her badge said) I decided I’ll just leave it. Can’t comment on the food, however decor looked nice and the young girl who served me was nice, shame the manager let me down
Jamie Barker . 2024-09-12
MORE AT Google
A few glitches with the processes behind the service (mistakes with orders) but the staff were amazing and the food was good.
M Johnson . 2024-09-09
MORE AT Google
We visited recently and didn't have a table booked, so kindly they found us somewhere to sit. They told us there was an Approx hours wait for food which we accepted (the waitresses were lovely) , but it took half an hour to even take our drinks order, and we were sat in a colder overspill area at the back. No atmosphere, poor quality food & overpriced for what it was. Thankfully we were passing through and did not read any reviews beforehand. Has potential and may be better when reserving a table but overall a poor experience.
Lucy Marie Johnson . 2024-09-08
MORE AT Google
Absolutely amazing great staff quiet atmosphere and amazing food served piping hot overall amazing restaurant highly recommend bread given for free as starter!! AMAZING!!
Matilda McCraw . 2024-08-29
MORE AT Google
Amazing meal. The food was great, and the staff were absolutely wonderful!!!
Frankie Lunn . 2024-08-17
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Very nice food. Service ok but could be better
Ann Brown . 2024-08-16
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Not really a restaurant as you have to order at till, collect your own drinks, you also have to describe where you are sitting bearing in mind you have never been so have no idea what to say, staff have no idea what they are doing, a member of staff asked me if she should answer the phone ! Outside garden is lovely and unexpected. Won't return.
Keith Bell . 2024-08-15
MORE AT Google
we got great value, the dishes are large, the food are delicious and nice service.
HC Chuang . 2024-08-13
MORE AT Google
Fantastic food and lovely attentive staff would highly recommend!
Stevie T . 2024-08-09
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My partner and I was there yesterday, we got our order taken in just a few minutes the food was lovely it took them half an hour to clear our table and I asked the waitress if we could order puddings and we were also going to order a few more drinks and the waitress said she would be back, 40 minutes later she still never came over so we ended up just paying for what we had and left
Amanda Simpson . 2024-08-06
MORE AT Google
Went to Amore restaurant for my birthday as we happened to be in Berwick and we were seated at a corner table away from most other tables, (even though the place was virtually empty and did not start to fill up for about half an hour), next to a table of 8 bottomless brunchers who had numerous trays of cocktails being delivered and consumed at a rapid pace and therefore very noisy, so much so that I could not hold a conversation with my wife, I let it slide as did not want to make a fuss. My starter of garlic mushrooms arrived and were tepid going on cold and my main of beer battered haddock should have been called beer battered batter as there was virtually no haddock inside, the chips were greasy and the spoonful of mushy peas were straight out of a can. On the plus side my wife's starter of bruschetta and main of chicken breast was lovely. The servers were very good and apologised for my cold garlic mushrooms, but no offer of a bill deduction for the poor food provided.
Stephen Maddison . 2024-08-03
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Poor service and dirty tables outside with bird mess and lots of old drinks bottles and glasses left out. Such a pity as it looked like a lovely spot however staff were not particularly on the ball! I waited for 5 minutes to be served at the bar and had to ask a waitress twice before she left to find staff. Drinks were quite expensive, even by 2024s standards and although we were going to order food we decided not to after the poor bar service. Food looked quite uninspiring and certainly not something I was worried about missing out on. Such a shame as the venue has potential however, a messy outdoor area in the height of summer wasn't particularly welcoming. Tidy up and ensure staff are around to serve in a timely manner.
Alan Carter . 2024-07-31
MORE AT Google
Excellent service, plenty of helpful staff, delicious pizza.
Jane Verrill . 2024-07-31
MORE AT Google
I got very mixed impressions: the spaghetti carbonara were quite good while the insalata caprese was extremely disappointing: the tomatoes were of the cheapest kind, totally unripe and this in the height of summer! The mozzarella was supposed to be buffala but it didn’t taste at all like buffala and probably it wasn’t. I told the waitress but there came no reaction and the salad was charged fully on the bill. Could it be they think so far north nobody knows about Italian cuisine?
Caspar Dechmann . 2024-07-24
MORE AT Google
Lady supervisor rude and not customer focused. Obviously not interested in sales. Kitchen rule the staff, too busy so wouldn't serve us. Did have table reserved at 8.30 were the kitchen busy??
Jan Stewart . 2024-07-21
MORE AT Google
I had seafood risotto that was absolutely divine, and my friend had the sea bass and gnocchi. Both tasted fresh and delicious and were almost perfectly cooked. The wait staff were young, but I absolutely cannot fault their service. Absolutely top-notch. Can I give more than 5*?
Karen Filby (BratQueen) . 2024-07-13
MORE AT Google
I've got to be honest, I was sat near to the hatch where you can see the kitchen staff cooking. Hygiene was shocking, if I'd seen it before I'd eaten I would never of touched the food.
Ben Smith . 2024-07-11
MORE AT Google
Best food in the whole of berwick, food came within 10 minutes of ordering and quality wise you really can't get much better than what was given here
Kian Chungleong . 2024-07-04
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Hi guys just before I publish this review,we have been in a few times and every time the staff has changed,so what is wrong, Was in Friday 21 june,2 waiters on,had reservations done through Dojo, was seated quickly, ordered drinks quickly, ordered food when the drinks came back,all very quick, but this is when it starts to go wrong,we ordered soup and pizza off the lunch time menu,and after 20 minutes my wife could see the 2waiters were looking at our table,and went back to the till area,we think what had happened was the waiter that took our food menu had not put it through the till, still waiting and nothing said to us,the the cutlery came, one soup spoon and one desert spoon,the the waiter that took the order brought the soup over,30 minutes now,my wife asked if everything was ok,no answer, The food was good and good portions and prices, but if it is too busy, because we seen them taking food outside,more staff is needed
John Robertson . 2024-06-22
MORE AT Google
Lovely food. Good wine. Friendly staff.
Hermitage Cottage . 2024-06-15
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I ordered a takeaway, the service was very good. Sadly the food was not so good. All measurements are relative, so Amore was rustic authentic, and bland.Whereas my local pizza shop is a another level, far superior. I ordered a Margherita pizza, a garlic bread and linguine Bolognese. It was impossible to distinguish between the pizza and the garlic bread and both were disappointing. The Bolognese was bland, no seasoning, no flavour, and half of what we ordered went in the bin uneaten. I don't like to give negative feedback, it's not to put people off, it's to give you an opportunity to do something different.
Craig Jones . 2024-06-15
MORE AT Google
Great music. Interesting place worth a visit
Vita B . 2024-06-09
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Music was so loud that we needed to shout to be heard. This wasn't during the evening or live music but a Saturday lunchtime. The food was nice but the burger was a little pink inside, not to everyone's taste.
Mathew Knott . 2024-06-09
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For lunch we ordered the favorites menu chicken pie 2× and beef pie 1× including a lovely local pint of beer. The pies were served with red cabbage and freshly cooked/fried and salted, all looking very nice and tasted great. With the meal we also enjoyed a lovely red and a white glass of wine. The driver had a diet coke 😊Service was great and very friendly. Compliments.
Piet Berkouwer . 2024-06-08
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Exceptional serving staff. Very tasty food, well priced.
Vince Giles . 2024-06-05
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Not the greatest experience, manageress charming. Too quick service, fast food. Bought pate, possibly arancini, needs to be better.
julie sneddon . 2024-06-04
MORE AT Google
Lovely service went for a potato skins starter and roast beef huge portions and the Sunday roast came with plenty veggies staff go out of their way to make you feel welcome
ang thompson . 2024-06-02
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Unfortunately, substance over form. The place seems to be of a high standard, but the food is underseasoned and generally tasteless. The service saves the situation and the atmospheric music. The toilet is a nightmare, needs immediate renovation!!!
Gosia Grabowska . 2024-05-28
MORE AT Google
Booked well in advance but when we arrived there were no lunches left. They could have called as really looking forward to it . Poor service
Mary Dillon . 2024-05-26
MORE AT Google
Great restaurant , decore, fantastic food , excellent waitresses
Neil Parmenter . 2024-05-20
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Looked closed as we walked up Greeted by member of staff at door who explained you can eat in beer garden or inside. We opted to sit outside as weather was nice Girl cleaning tables disinterested. Finally explained we had to order and pay inside. Lady indoors abrupt and disinterested. The food was lovely, would we return? No
Antony Clewlow . 2024-05-14
MORE AT Google
Stunning food last night. Great young team managed very well under the guidance of the friendly manageress. Excellent value for the food we had Sharing platter was beautiful as was belly pork
John Davidson . 2024-05-05
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Had a lovely meal. Very nice staff, friendly and helpful.
Helen Purvis . 2024-04-20
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Called in for lunch 2 courses £10.95 approx. Gorgeous Spag bol and served hot which we prefer rather than slightly warm. Very good size portion. We both had Apple crumble definetly the best I have tasted in a long long time. Never ever tasted crumble like it before, it had a lovely crunch to it and came with a large jug of custard tasting very creamery. Nearly forgot the hubby had chicken,pancetta and cream sauce. Will defintly be back very soon. They also do a takeaway service. Compliments to the chief
Susan Gilroy . 2024-04-17
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Beautiful restaurant, great atmosphere,with live music. The food was amazing,
Terri Easton . 2024-04-07
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Food was delicious and very accommodating staff . Would recommend.
Richard Fallow . 2024-04-06
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Will be my first stop off the next time I am in Berwick, food was excellent as was the service & price
Alan Young . 2024-03-26
MORE AT Google
Fabulous lunch. Would recommend the garlic mushrooms and pasta. Great friendly service.
Eunice Young . 2024-03-26
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Nice meal with friends, tried the afternoon menu with unlimited cocktails. Food was good service was very good with plesant staff.
Rcc . 2024-03-21
MORE AT Google
Lovely food, friendly staff and good fun
Vincent Doyle . 2024-03-20
MORE AT Google
Me and my husband had a day out in Berwick and saw this restaurant by chance, gorgeous decor friendly staff and lovely food. Definitely be back!
Donna Neal . 2024-03-17
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Excellent & great value for money...stopped here on Sunday 4 of us had the Sunday lunch and food was Excellent ..1 course £8.95 ..2 courses £10.95 ..3 courses £12.95. Give this place a try cracking value for money,they also do a bottomless brunch which is worth looking at.
David Muir . 2024-02-13
MORE AT Google
Not good. Pizza did not taste nice. Steak was undercooked and under seasoned
Claire . 2024-01-19
MORE AT Just Eat
Very good restaurant, really good background music, superb service and good food
Richard Hammond . 2023-12-28
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Great place for eat really nice atmosphere nice ffood and goid cocktails definitely going back
Catita Pirao . 2023-12-10
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Don't be confused this is a nightclub that also happens to serve food. It's an all you can drink for £25 kind of place, with blasting music and drunk people. Not a family restaurant. What a let down.
Kris Davison . 2023-11-25
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Brilliant, brilliant, brilliant. 3 courses for £12.95. Soup you could literally stand your spoon up in. Excellent tasty pizza and creamy, full of flavour ice cream. Brilliant table service (Natasha per the bill) with humor, politeness and a big smile. On a grizzly drizzly day, this place was a rainbow oasis. Definitely making another visit here soon.
Rob Rowell . 2023-11-20
MORE AT Google
Brilliant food reasonably priced. Music a loud
Joe Gallacher . 2023-11-13
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Great food polite staff recommended
Steve Frost . 2023-11-07
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I was going to give this place a swerve due to the rating. Very glad I didn't, the food was really good. I would recommend the pork belly and black pudding. Service was attentive but will dock a star as, management take note, you cannot understaff a reteraunt and deliver on customer service. Far too much to expect one person to handle.
Anthony McQuillin . 2023-11-02
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Well presented delicious food. We ate on a quite Sunday evening and thoroughly enjoyed our meal.
John Shepherd . 2023-10-23
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Went on Saturday night for a mates 18th, could not fault anything. Zoltan and Romany went the extra mile 100% deserve a pay rise.
Stephen Roughead. . 2023-10-22
MORE AT Google
Service is a real let down for the place. Been once before and the food was nice but a friend and I went and after 40 minutes of no service we decided to leave. On the website it says bottomless brunch 12-5 any day - we went on Saturday and were told no because there wasn’t enough servers..seems a bit unfair when there are paying customers for the service, willing to pay even after 40 minutes. In the end we ended up leaving even before getting a drink. Had to go and collect our own menus as none were brought over to us. It’s appalling.
Sara Lee . 2023-09-09
MORE AT Google
Wow! What an amazing restaurant for brunch! Food and cocktails were top notch, great value, fabulous staff and lovely decor. Kieran cocktails were excellent with him and Natasha and her two young female team members - all were so nice and professional. Next time I'm in Berwick-upon-Tweed, I'll definitely visit. Thanks guys!!
Natalie Moorcock . 2023-08-29
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Great food, lunch menu was good value. Cheers
Lee . 2023-08-29
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Had a 3 course Sunday lunch 4 of us enjoyed the lunch food was very good and the friendly service from Molly was exceptional thank you to Molly and the rest of the restaurant staff
tony wilkinson . 2023-08-06
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Had an absolutely brilliant evening at Amore. Food was delicious, drinks were fabulous and the service was excellent. All in all a great night.
Dave Rodney . 2023-07-28
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Compared to previous incarnations of this restaurant the service was good. Thats where the platitudes end. We both had cheeseburger and fries ( even though my partner ordered thick cut chips ). The burger was both overcooked and bland the cheese was visible but i have yet to taste it. Onion rings were not visible as they were forgotten ( did arrive after asking ). The fries were edible. All this served the right side of lukewarm . Disappointing to say the least.
Inness Gray . 2023-07-27
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Absolute waste of 90 minutes waiting for food which still didn’t appear. Restaurant full of customers waiting, parties of 4 getting food brought out in dribs and drabs. Told only serving Sunday lunch & kids menu - fair enough but observed a table of 6 served burger meals?? Felt very sorry for waiting staff- I heard the chef working on the ‘hot plate’ being very very obnoxious towards the waiters, saw him throw pots & pans on the floor, screaming for spaghetti to another chef in the next room!!! He was stood doing absolutely nothing but moan at staff the full 90 mins - I was sat directly in front of him so I absolutely wasn’t mistaken in any way. Atmosphere was the worst I’ve very experienced in a restaurant- ever!! We dine out a lot. Great shame as we were regulars- never again. Gave 1 star for chefs service but all waiting staff were doing the best they could. Staff work well under good professional management. Management needs overhaul & A new head chef.
sorid492 . 2023-07-09
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Booked a meal for my birthday on Sunday night, and was looking forward to trying the mushroom risotto, only to be told when we arrived that they only do the Sunday lunch roast menu all day on Sundays. We should have been told this when we booked. Was not happy. Would only rate the food served as average. Parsnips and carrots looked like they had been cooked hours before and chicken was tough.
Alan Green . 2023-07-03
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Just had an excellent meal at Amore Berwick on Tweed. Best meal I have had in a long time. Thoroughly enjoyed the pork chop and sides. Staff are lovely . Can't recommend this highly enough
Barbara Macklin . 2023-06-19
MORE AT Google
Service wasn't great, waited a while to be served, then it was hit and miss if we got asked again, we ended up ordering at the bar, so not sure if it's table service or not! Food was nice but wasn't hot. Asked about choices of desserts, still waiting for the answer.....Would like to say they were busy but sadly the poor service wasn't down to be being busy. All was not bad, my husband did end up with seagull poo on his head after a fly by (which made me laugh) off to do the lottery now
Jennie Aldworth . 2023-06-14
MORE AT Google
Very good food, friendly and attentive staff, nice background music actually. We had starters, pasta and pizza, all really nice but especially the dessert tiramisu and profiterole were amazing.
frag tarek . 2023-06-06
MORE AT Google
Arrived at 12:30. Didn’t receive food until 14:30. When the food did arrive, they had got the order wrong. When challenged, a member of staff said they focus on serving Sunday roast dinners over their normal menu. In an Italian restaurant. Bizarre.
Patrick Baird . 2023-06-05
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Myself and my husband ate here yesterday. We had garlic bread with tomato and chilli as a starter and a pasta dish each. It was delicious, very authentic and the ingredients were great quality. We will definitely return
Wendy E . 2023-06-05
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The mussels were great, and pasta here is just like in Italy. Delicious!
Yuliya Barsukova . 2023-06-03
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The food was super tasty, very special.
Karin G . 2023-05-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2389 Opinions
As a regular we have been going to the Commissioners for a long time however we have recently had a few mixed experiences but we decided to give this place one last go today , and ordered lunch from the lite bites menu, which was very disappointing. 5 bits of scampi, very pale luke warm chips and warm tartar sauce. The pork baguette came in a large bun which was ok, but the chips were awful - scraps from the bottom of the pan, not a single decent bit of potato in the bowl. When we mentioned this to the lady who cleared our table all she said was sorry we’ve had trouble with the potatoes - looking at other folks plates there wasn’t much of a problem with theirs! Such a shame as this place has great potential but we won’t be returning for a very long time.
466 Opinions
This is the coffee shop with the loveliest staff ever! Everyone was friendly and helpful. Nothing was a bother and they even brought your order to your table with a lovely smile. Thank you