Alpine Lodge in Conwy

Disgusting attitude from one of the male staff members! What started out as a lovely afternoon turned into a horrendous experience. The bar is supposed to be dog friendly however when my dog had a wee a staff member accused me of just ignoring it when he had blatantly stood and seen the dog wee and i hadnt noticed as I also had a 9 year old with me (these things obviously happen) He then proceeded to argue with me in the middle of the bar about a little bit of wee, telling me I should have told someone, but I'd seem him watching and he had already noticed! I will not be returning, due to this staff members vile attitude! For the record the girl behind the bar was lovely and very pleasant!

Ordered a sausage sandwhich was told it wouldn't be long as there was no one else waiting g for food as it was very early It took over an hour for them to give me my order for it to be dreadful

I can honestly say this place was great before lockdown…….. Issues… There is no real service here, Firstly the staff are not motivated, no eye contact, no conversation, no smiles. Staff don’t work as a team. Example 8 people waiting for coffee, 1 barista doing all the drinks.. one stood making signs, one stood around waiting to serve people (no one was at the til at this point) Secondly.. Issues above may help with some background music in the place.. it’s like a morgue and with the staff morale it feels like it. Screens are still up which gives a hostile atmosphere. Thirdly.. Food.. pre lockdown food was served on plates, sandwiches were lovely and fresh…Coffees in cups.. currently and still served in paper cups, such as waste and not recyclable. Food served in takeaway cartons which are left under hot-lamps. Put some form of music back in there, start serving food on plates and using tea and coffee cups, take the plastic screens down.. It may make the staff happier and get some job satisfaction when they can interact with the customers. Also it needs brightening up on there too… it’s just a little dull

Ordered tea and bacon butties for 2. Tea arrived with dirty milk jug, asked about our butties 30 minutes after ordering, waitress advised the chef said the was a problem with his grill. No apology for wasting our time, apparently no frying pans or a microwave to overcome the chefs dramatic issues. This place was a dump 10 years ago, nothings changed. Don’t waste your money supporting this dirty and inept greasy spoon.

Had an excellent Sunday roast here for lunch. Great value for money, good quality food and staff were very polite with quick service. Stunning views looking over Llandudno. You’d be pushed to get a better spot to enjoy a Sunday meal

I came here the other day with my five children and husband for lunch and drinks the parking was quite easy they had a disabled and non-disabled access to the alpine Hut the staff were brilliant kind warming nothing was never too much trouble the food was absolutely beautiful and very good value not to mention the absolutely stunning view into Llandudno sea that I will forever remember amazing I don't normally write reviews but thought I'd have to take the time to write this one thank you for a pleasant visit and we will be returning every year and our annual family holiday

My wife and I and a friend visited just for morning coffees and a piece of cake. The coffees were good and the slices of (various) cake were large and tasty. The staff were friendly, efficient and very helpful. The views from this restaurant are wonderful. The building itself could perhaps do with a bit of TLC.

My daughter and I visited the Ski Centre after finding the Cable Car closed. We had a game of mini golf, costing 4 pounds each. The course is in a nice enough location, but is very shabby, in need of repair and needs stones etc removing. After the golf we went into the cafe for a drink and a "hot" crepe. What a disaster! I have never waited so long for a pancake in my life. The cafe wasn't busy and people who had ordered burgers etc got theirs before our first disastrous crepe arrived. When it arrived it was stone cold and crisp, so back it went. The second arrived (my daughter was still waiting for hers), and it was like thin, dry rubber. Back it went again! I asked the lad to swap both crepes for waffles instead. Fifty-five minutes after placing our original order, the waffles eventually came. Other customers were asking about the delay too. I very rarely complain in restaurants, but on this occasion I decided to ask to speak to the manager to give him chance to sort things out before I wrote a bad review on here. The manager came down after about 10 minutes, but only spoke to the staff and never came to see me! I eventually went to ask the waiter where the manager was and he just said he'd give me my money back. The waffles themselves were ok, but the wait was totally unacceptable in a relatively quiet cafe. I looked at a few other reviews on here before I wrote this one. I was shocked to see that people were commenting up to 7 years ago about the state of the decor, tables and toilets, as nothing seems to have changed! Such a shame. As others have commented, this place should be a goldmine in the right hands, with such gorgeous views. The whole place needs money spending on it and maybe some training for the manager in customer service. I do not blame the staff one bit as they were pleasant enough.

What a scruffy, dirty dump this is. Crying out for refurbishment. The outdoors area look like it has never been swept, littered with fag ends etc. Very unpleasant experience.

We only used the alpine cafe after stumbling across it whilst walking back down from the Great Orme. We had a lovely beer and hot chocolate with a great view and very friendly service!

I was looking forward to visiting and having a family meal Oh wow what a complete disappointment Run down dirty and dark Looks like a prime position. Just taking any profits and not investing Disgusting place

Searching for sustenance whilst having a wander this whole place was a fascination. Big and cosy inside I still opted for an outside seat. Had a locally brewed Great Orme beers and a waffle with all the trimmings. The latter was awful. My own fault. This place is what it is and I went in with low expectations and was pleasantly surprised.

Visited here as a party of five. We didn't chose any food but we all had various drinks. I had a nice Latte which was served with a friendly smile by the young waitress. Plentiful seating was available which included one massive table which must have been about twelve foot long. There didn't appear to be much on offer food wise but as far as coming for a coffee is concerned this was a welcome visit.

Visited here today and was shocked by food on offer, basically a roll (cheese, ham, turkey nothing fancy) and wedges £8 or panini and wedges £9. No drink included. We have been in the past and had burgers and much more choice. So I ordered rolls and wedges for the kids and was shocked at was bought out, for that price I was expecting a rather large roll but no they were small burger size rolls with a handful of wedges, for £8 I could have bought a pack of 12 rolls and a bag of frozen wedges as well as the cheese and ham, instead I paid £27 for 3 meals and drinks! Won’t be visiting again! Very disappointed

Thought this looked lovely from the cable car, so walked down to it for lunch. All they had were Cornish pasties and sausage rolls. We had Cornish pasties which were supposed to be hot. They were barely aired. We were very disappointed with the whole place. No atmosphere, and poor service.

Amazing food from this little slice of heaven. The compliments the views. Perfect place to relax whilst the kids have fun.

Fantastic views over the coastline from the lodge. It was very quiet on a Sunday morning out of season. Daughter enjoyed playing with the Lego and other games which are on hand. Toilets were clean but would benefit from some updating.

Precioso subir a este restaurante a través de un hermoso valle escondido, vistas fantásticas, la comida que teníamos era sabrosa y agradable y buena relación calidad-precio, pero decepcionado por el servicio realmente lento, tuvo que perseguir el pedido, y las personas que ordenaron más tarde fueron atendidas antes . Ambiente austriaco, pero no comida austriaca.

My husband and I wanted a low key wedding and somewhere to go after the registry office and before the hotel for the night. We popped in here and asked if they could reserve some seating for us. The manager was lovely and agreed to do this with no charge. Every one of our guests loved this place. The views are stunning, the food is very good and the staff are friendly. It is in such a perfect spot. We even went on the toboggan in our wedding outfits. I can't fault this place. It is special to us and we would highly recommend a visit. There is also a ski slope and lots of lovely walks from here.

Este es el café en el centro de Llandudno esquí. La comida es buena y no tan cara como esperaba, pero el punto de venta es la impresionante vista si sentarse fuera en el balcón. No es muy fácil comer lugar ir en Llandudno, pero merece la pena el esfuerzo.

Good for a drink and a snack. Very understaffed for the number of visitors but nice young people working.

Visitamos el lunes de Pascua, así que te esperas el lugar ocupado y era pero no excesivamente ocupado.

No había estado en el Alpine Lodge durante unos años, pero cuando mi hija una invitación a una fiesta de descenso más sno un sábado almuerzo la oportunidad para la familia volver surgió. Aún mejor fue en un día de primavera muy soleado y cálido, así que pudimos para sentarse afuera en la terraza disfrutando de las fantásticas vistas, la cual debe ser la mejor vista de cualquier sitio donde comer en Llandudno.

Lovely to sit and watch the ski slopes and go cart activities from the cafe adjacent to the ski slope. Fabulous views. Enjoyed a drink her recently

Pasó por aquí después de un gran diversión en el toboggan run con los niños, la vista desde allí es impresionante, y el chocolate caliente bajó muy bien después de estar fuera de las pistas por un tiempo, bien vale la pena visitar, incluso por las vistas!

Panini básico y patatas fritas, café estaba bien. El servicio fue rápido y la distribución era bueno para familias y personas en sillas de ruedas. Las vistas son estupendas, vale la pena subir! La comida era barata y una gran relación calidad-precio.

We called with our 14 month old son and 12 week old Labrador for a quick snack after going on the toboggan run. Staff were extremely welcoming as was the resident dog, Fergus!Views from the lodge are stunning, which is why we didn't notice the decor which other reviewers complained about. We had a panini each and a drink at a fairly reasonable price and went on our way. We would definitely call again.

We went here after our wedding and all our guests said what a perfect spot it was. Although we wanted a relaxed cheap and cheerful day so didn't take up a package, the staff were so accommodating, helpful and friendly. We even went on the toboggan in our wedding clothes. Great day. Amazing views. Gardens just below for more great pictures. Perfect!

We went to the Alpine lodge during our walk down from the Great Orme.The food was good and with quantity, the beer ok but toilets not clean. So the view is nice but not enough...

Although dogs are allowed in cafes thanks to a ridiculous EU regulation, I don't think it's ok for a dog to be roaming around a cafe, without a leash and especially not up at a table eating leftovers! I pointed this out to a young lass behind the bar who simply replied "it's the owners dog, it's ok".....The coffees (latte) were an exact translation; i.e. they were purely milk, NO coffee beans to be tasted. Table top was sticky to touch and the furniture and decor was rather dated and shabby, desperately in need of a re-fresh.I'm not a fan of dogs in cafes (I have 2 at home) and it can be off putting to those people who don't like dogs. Alpine Lodge is set in a fantastic location with an amazing view of the bay but you are let down the second you step inside. I expected better at one of Llandudno's top attractions. I recommend the toboggan run but eat/drink elsewhere such as the re-vamped Fortes on Mostyn St.

Didn't expect much but to be honest the food was great value and delicious , ok so its not exactly brand new or even particularly looked after but the food was genuinely nice and great value. It could really be so much more tho with a few quid thrown at it

Considering the lovely location of the Alpine Lodge, the décor of the lodge is disappointingly out-dated. We only had drinks, so nit sure what the food is like, but the toilet facilities (the female ones, at least) where awful.

Stopped and had a drink after visiting the Toboggan Run. I found the Chalet rather disappointing and felt it could have done with a bit of a make over. Seemed rather grubby. Great for children who at the time I think were having a party there. not very appealing for adults. One good point is the fantastic views.

Love the pub up here but the food is rubbish soggy chip bap with frozen fries chips and cheese with no cheese other than that its great !!

My friend forced me, to walk up to here to see the Dry Ski Slope and Toboggan, not forgetting the views.Well get to the bar areally looking forward to downing one. 2 people before us, So waited, waited and waited even longer.I thought I was watching the One member of staff on the in Slow Motion. Yawn.I had to ask a member of the vast amount of food servers is there anyone else on the bar. Another staff member appeared and yes, I get a beer, expensive beer to boot.Wasn't going to order food, But they had a sign for 2 sausage rolls for £1. Tasty.Please needs something doing to it and someone with Imagination. It could be a great place. Very busy and lots of money to be earned.Ah well.

Awful food, ponsy waiting staff, pricey for what they serve. Good views, though. I haven't been since but have been told by friends their experiences were similar to mine.

Having visited many many times I cannot understand why something isn't done to improve this place - it has the potential to be so much much better. It has a lackluster atmosphere doesn't know what it is or what it is trying to be. Beer is average taste but expensive and usually one is waiting to go rather than to stay. Food? don't even think of using this place for a special occasion its hardly suitable for anything other than if you are really hungry. Yet its in the most delightful setting overlooking the bay with good car parking. Beats me why it hasn't become a fish restaurant specialising in that type of thing. There is very little around like that. .

This could be such a stunning (and money-spinning) attraction, overlooking the ski slope and bay as it does. Instead what is offered is a very tired, shabby, messy, and depressing alpine lodge serving mediocre drinks (even two drinks caused the bar staff confusion). We can't comment on the food as we couldn't bear to stay for any. Toilets really dank, too. As a reviewer below says, best stick to the outside.

We visit Llandudno often and came for Christmas 2012. The first place we always go to when we arrive in Llandudno is the Alpine Lodge at the Ski Slope. There are great view of the bay and The Orme and they serve the best hot chocolates around!

I actually like the Alpine Lodge. Yes it is grotty on the inside but the food is very good value for money. The menu is a bit basic but everything I'd tried has been tasty enough. The views are the main selling point though and make it worth the effort. Don't be put off by the indifferent reviews, give it a try and make your own mind up, just don't go on a foggy day.

The Alpine Lodge is to be found at the Llandudno Ski Slope on the lower slopes of the Great Orme. I think it's fair to describe it as a building in need of a major redecoration, to be honest the interior is a dump. However if you can visit on a dry, sunny day and if you're lucky enough to snag one of the outdoor tables on the balcony there's no better place in Llandudno to grab a quick snack. The views from the balcony are great, not to mention you can enjoy watching the skiers on the ski slope below trying to dodge the sheep wandering aimlessly about. The food is decent enough and reasonable value but the main reason to visit is the view. Basically it's highly recommended but only on the condition you sit outside.

Visting Wales for the day and walked upto to the Alpine lodge but only to be served warm flat beer in the most grottiest, dirtiest pub ever. The table we sat at my shirt and drink stuck too, the floor was vile and the toilets made me gag. Although the view was amazing...

Lovely cup of coffee with fantastic views. You can also have a very reasonably priced meal

The cafe sits at the base of the ski slope, behind Happy Valley Park. A wonderful location with beautiful views. Sitting on the cafe terrace with a fresh coffee and one of their gorgeous cakes is just perfect. Well worth a visit.