Based on 2.082 opinions finded in 3 websites
Based on 2.082 opinions finded in 3 websites
Opinions
fillet was too much salty. Felt like they didn't filtered the breading. They sent a very large and extra portion of fries instead of regular one.
Fahad . 2025-04-03
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I order food two time is to bad wing i ask please not same last time but send again bad wing please make sure send good ! Cold and to small!
Kurdish Mcr . 2025-03-29
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Food arrived late and cold as a business you rely on repeat custom what a shame wont order from you again
mary . 2025-03-28
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Food arrived 35mins late and was ice cold. No communication from takeaway or the driver.
Adeel . 2025-03-27
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Very shocking spice dipped sauce dried up very fast the patty was not good chips were not it paid 80p for 2 sauces the spice sauce smelt awful mayo was mayo aleast the irn bru was good and it was cash only
chicken xx . 2025-03-21
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Delivery driver was great! And food is on point as usual
Zoheb . 2025-03-17
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The spicy chicken was good but always salty
Khalil . 2025-03-14
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Just to let everyone know.. if you dont have cash.. they kick you out of shop.. i told them i dont have card with me to cash out only phone to pay and they said they cant serve me.. because this bussines runs only with cash .. thank you Philadelhia Fried Chicken!
Denis Petre . 2025-03-10
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Food was delivered really late and food was not warm
Saqib . 2025-03-06
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I Orderd yesterday 26 of February 2025 I Orderd number 6 cheese burger they gave me chicken wings I seen it when I went home I was shocked in fear
mazin Mohammed . 2025-02-27
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Nice big portions reasonably priced fills you up
Helen . 2025-02-25
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Bad service no working by number! Im number 10 but still wait number 22 gone
A K . 2025-02-25
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So disgusting please you pay £10 for a meal but still they will charge you extra for a cheese slice in a burger, extra charge for red salt, extra charge for ketchup 😂 as well as mayonnaise 😂
Haris Aslam . 2025-02-23
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Amazing hot fresh food, amazing taste. I almost always get food delivered home and it is always hot, fresh and delivered so quick. Usually food is home within 25 minutes of ordering. Sometimes quicker! I absolutely love their spicy chicken burger and wings are yummy. If it's a weekend, I recommend getting the Philadelphia Family bucket as it has chicken, sides, burgers and drink at good value for the whole family. That too comes hot and fresh. A definite must try!
Abbas Sheikh1214 . 2025-02-20
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Fast service, soft and tender food and good priced too, was definitely worth revisiting. Highly recommend
Ely for Eli . 2025-02-18
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Lovely fresh food as always! Only negatives are that the drinks weren’t very cold and they didn’t add the red salt themselves they sent it in a tub to do myself which isn’t as nice for some reason! But still love the food quality fast delivery and good customer service!
Kelly . 2025-02-15
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I ordered for collection by accident and called to change this to delivery. I was waiting over 40 mins, when I was told it would be around 10. The customer service is appalling, the person taking phone orders needs to attend a complaints handling course because he just seems to end the call when there’s a problem. Disappointed with the service, I’m a regular customer of Philadelphia. Worker to be addressed about his communication skills. Delivery driver said he was only given food 5 min prior.
Rahila . 2025-02-13
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What’s happened to the dipped burgers….barely using any dipped sauce and dries up so quickly. Not much fries with the meal at all. Comparing it to Miami, you get so much more fries, higher quality chicken and more care with the dipped burgers. Plus the price rise isn’t matching the quality. Positives - fast, not much wait time compared to Miamis, decent quality food for price and good wait time.
Charlie Joseph . 2025-02-12
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Been waiting 1.5 hours, still not arrived called the restaurant twice and they have no idea where it is. Told it was on the way half an hour ago! Not happy!!
Jessica . 2025-02-11
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One of the best chicken burgers I've tasted anywhere. If you ever visit this part of manny I recommend these guys. I will the next time I'm in Manny 😁😁👍🏿👌🏿👊🏿
Marcus Haley . 2025-02-10
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didn't arrive till 8pm an was freezing cold awful
Neka . 2025-02-09
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Burger was extremely greasy and chicken tasted off. Rang the shop to complaint snd the operator on the phone started kicking off. Shocking customer service. Avoid at all cost. The asian guy on the counter clearly dont care about the business. Need to be sacked
Astro Bot . 2025-02-09
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The food arrived over 1.5 hours after we ordered. When trying to call the restaurant it kept saying user busy. When the restaurant finally answered the call, the staff insisted that they had tried to call when I had received no calls at all.
Aroosa . 2025-02-07
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Account has been hacked over £200 worth of orders have been made fraudulently and there is no way of getting in contact with just eat !!!
Vicky . 2025-02-05
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Didn’t deliver I need my money back . Was waiting over an hour and didn’t receive order I need money back.
Salieu . 2025-02-02
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First visit with my son and certainly we weren’t disappointed. Ordered a meal which includes a fillet burger with fries and 3 wings. Everything was delicious. Will be going back when we get a chance.
ML Doctors . 2025-02-02
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Very nice taste and good prices
anjum shaah . 2025-01-30
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Good shop nothing amazing nothing bad though either, good atmosphere staff are loud it fits the chicken shop vibe. Solid chicken shop food not much more too say
Ennio Mazzola . 2025-01-27
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The burger was cold but its on time
Aya . 2025-01-26
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The taste is not the same as it used to be.
abdul basit . 2025-01-26
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Always nice but you today remove that guy he doese not know how to make a wrap please
Qasim Shahzad . 2025-01-26
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Food hasn’t arrived been waiting 1hr 30mins
Mohid . 2025-01-23
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Spicy Chicken Burger were divine and the fries nice and crispy.
Mohamed Zahid Vaid . 2025-01-09
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Very bad costumer service . Doesn't know how to talk with costumers Every time same mistake . Then force you to come forget it come next time if you do every time same who will come next time . The guy in front should know How to speak with someone.
waqar . 2025-01-08
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Good size chicken burger Good value for money Quick service
I A . 2025-01-04
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Never use this takeaway, shocking customer service from the driver and shop agent. Driver left food outside my downstairs door as we live in a flat and my wife couldnt pick the food as minding our 1yr whilst I was at work. Shop agent very rude!!!
Brian . 2025-01-02
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Good ole reliable when it comes to the spicy chicken burger. We tend to gatekeep this now in the community. Everyone will say go to so-and-so instead Phillys fell off, but that’s how we protect this place. Go queue up 45mins for your order if you enjoy that sort of thing, you won’t find that at Phillys. I don’t know what the workers look like cause I have never been inside this shop for longer than 120 seconds. 11/10 they never let me down, never got my order wrong, they always open when I need them to be. Single half spicy with cheese meal, mayo on the side and rubicon mango.
Kasem Al Zohbi . 2024-12-30
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Only downside was I wasn’t able to receive my coke I bought, which is mildly frustrating.
Aqil . 2024-12-29
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Delivery time was just under 2 hours the app was updated 20mins after order to say my food was on the way its an 8 minute journey i rang after an hour to ask and was told my food is out 1 delivery driver taking 5 food arrived cold
tasawar . 2024-12-26
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I have not reciprocated this order
Nazish . 2024-12-26
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Hi guys I don’t generally write reviews but I highly recommend that you guys don’t eat from here especially that spicy chicken sandwich with that terrible spicy sauce. I have been up since 6 am with severe diarrhoea and it’s currently 11:35. If you’re looking for a thorough bowl cleanse then please eat by all means. If not, stay away!!!!!!
Abdisalam Ali . 2024-12-25
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Travelled from London and stopped over to this chicken shop as I was passing by. Absolutely bad service. Chicken burgers were oily and stale. Do not visit unless you want to stay in the toilet. Food given to the homeless to enjoy. Disgusting 🤮
Shortyblitz786 . 2024-12-21
MORE AT Google
food is good but one burger order spicy but the both burger is normal
Sana . 2024-12-07
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Taste less food staff not professional dirty sitting area waste of money other thing they are only taking cash 👎🏻
Hasan Younas . 2024-12-07
MORE AT Google
Ended up getting food poisoning last night. I was in a horrible state alongside my wife. Ordered chicken burger meal x 2 and some wings. Never ever am I going again. 0 stars
Zain . 2024-12-06
MORE AT Google
Food was absolutely cold, no taste just horrible to be honest
Wendy . 2024-12-06
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Food was freezing cold and waiting over 2 hours for the food
Lauren . 2024-12-05
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Ordered 7 burger meals and 3 burgers were pink in the inside, not sure about the other burgers and a couple of people got sick because of this, fries were all cold, avoid this place needs to be investigated. got a stomachache from this place and i heard a lot of people getting a stomachache also
Usman Ali . 2024-12-02
MORE AT Google
There was some missing items in the food and I would like a refund.
Ibrahim . 2024-12-01
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Always they missed my order they singing songs them language they not understand people order. I order 2 meal for the kids they missed my chicken strips. Really annoying on this people.
Abdul Wahab . 2024-11-25
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Chicken was cold and sweaty and not great to eat at all, next time I would rather drive there
Raja . 2024-11-25
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So bad gave me stomach ache. Not the same burger it used to be few years ago. Their hygiene ratting is 3 for a reason.
K K . 2024-11-21
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Food was really nice i ordered a single chicken burger however there mayonaise was too creamy
Haroon Usman . 2024-11-18
MORE AT Google
Food was alright. Had some issues though. We said 2 spicy chicken burgers with cheese, and the employee said "2 cheese burgers" which we quickly corrected. He seemed annoyed like we mispoke but he clearly misheard. When we got the food one burger was spicy the other was a regular chicken burger which was annoying. The chicken felt a bit dry and not that juicy. Didn't seem fresh or high quality. The spicy sauce on the chicken wasn't that spicy it could be spicier. The food was good, not great or amazing, just good. The chips were fine, could be crispier.
Natures Smurf . 2024-11-13
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The food place is 20 minutes away from my house I was unsure as to why the delivery was scheduled to come at 7:45-8:00 as I ordered my food at 6:50 I wasn’t happy with this service as I had to go collect my food myself and as I called the restaurant they already had my food ready I am unhappy with this delivery service and I was charged a delivery fee for my own travels ultimately.
Pharrell . 2024-11-08
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Never received it. Waited an hour and half and was told it was out for delivery. Rang again after two hours and they said the order hasn’t even gone out yet.
Simon Lee . 2024-11-01
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After trying virginia chi Ken in Oldham, salah's in Bradford, miami Krispy MCR, new York Krispy MCR and florida chicken in MCR; I heard a lot of hype on this place and I thought I would give it a whirl. I went for spicy chicken sandwich and hot wings. I have to say food was awesome and better than the above mentioned and reasonably priced. The coating on chicken was delicious - spicy with a crunch and wings were out of this world Customer service was brilliant, as the guys were very polite. Yes, one of my favourite chicken place in Manchester and I would definitely visit here again. Recommend to all.
PURPLE RAVEN . 2024-11-01
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This place is the one for your dipped burger / wraps wings etc. Never fails to impress always 10/10 slaps everytime. In my opinion the best one around compared to all these other chicken shops. Service is usually very quick the only con for me is they don’t take card and secondly the drinks are sometimes warm. With a spicy burger you need an ice cold drink to wash it down.
Usman Hussain . 2024-11-01
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Order didn’t arrive and the customer service on the call for this restaurant was so rude. Asking me to be patient when the delivery is not coming on time. I have applied for refund and never will buy from rude people who doesn’t value time.
Madiha . 2024-10-31
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Philadelphia Fried Chicken is hands down the best spot for chicken burgers! I've been a regular for years, and their quality has never wavered. The chicken is always juicy and full of flavor. Their consistency is unmatched, and you can count on a great meal every time. Highly recommend if you're craving top-notch fried chicken!
YP . 2024-10-30
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One of the best food place in Greater Manchester by far if you’re looking for fast, cheap and a lot of tasty food this is the spot
Hamim Kakar . 2024-10-29
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Always 10/10 - shame dont accept card payments. Prices have gone up
Hamza Ayub . 2024-10-28
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3rd class food. Dirty inside, no one cleans the tables. Off course overrated. Never goona suggest this place to anyone.
Dr. Mosaddeque Mamur . 2024-10-24
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Good value and nice selection deals.
Sarah Barnes . 2024-10-22
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1 of the best chicken burgers in the UK...
mr khan . 2024-10-21
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Nice burger chips very spicy and tasty
Samina . 2024-10-17
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Took and hour plus to deliver. Chips were chucked in a bag on top of a polystyrene box with the burger in it. Veggie burger tasteless, mayo put in chicken burger where no mayo was requested, could taste the old oil in the fries and bad boy burger was super oily. Have ordered previously from here and was ok but this time pretty awful. Won’t be ordering again.
ibrahim . 2024-10-11
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you should open in london, £££ waiting for you
Dot dot dot . 2024-10-10
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"I have been ordering from Philadelphia Fried Chicken for a while, and I have to say that the staff here are incredibly friendly and polite. The day shift team, in particular, treats everyone like family. They always go out of their way to make sure we feel looked after. The staff at the front who take the orders deserve special recognition for their outstanding customer service. They communicate with everyone in their own language, whether it's English, Arabic, Urdu, Persian, or others. This level of attentiveness shows how much they care about their customers, and it really improves the overall experience. Their body language, politeness, and warm smiles make every visit feel welcoming. I highly recommend this place for both the great food and the excellent service."
Kamal Sabir . 2024-10-04
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I am usually order food from this place as we really like it but today the person answered my phone call was quite rude! It was 15:50 and I asked if I can order some food he said something very fast without understanding what he is saying he hung up the phone on me I had to call back to understand what he just said. He said they start delivery at 4 o’clock? Seriously!! If you took my order I am sure you would take at least 10 minutes to prepare it !! That was last time I order from you guys as you don’t have a customer service skill.
Hivi Sadar . 2024-10-04
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Cheaters and deceivers. Ordered Philadelphia bucket and wait for 1:45 minutes. Everything came cold, burger, fries and chicken cold. Sides and wings were missing. When called to complain they kept on putting the phone down. Rubbish customer service
Malik Attiqe . 2024-09-30
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A rare food spot that actually lives up to the hype
Aqsa . 2024-09-30
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Chicken burger Price wise and burger at the moment best on the strip
Henri . 2024-09-29
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My absolute go to spot for a spicy dipped burger, literally cannot go wrong
Waqas Ahmed . 2024-09-29
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Philly’s! What a place. Their burgers and raps are top tier munch. Dining in or Takeaway, it’s always a great place to eat. Right next to the mosque, so can pray salah and then eat after. Definitely recommend, One of Manchester’s Finest.
Zayan Haji . 2024-09-26
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Terrible. Will go MIAMI or FAMOUS 5 in the future
Zak H . 2024-09-25
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1st time try burgers meal fries was not fresh and burgers was soggy and chicken was not fresh very bad customer service 👎👎
Miki M . 2024-09-25
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They doing same food just like miami crispy but pricey, compare to miami crispy.
Fary . 2024-09-21
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Juicy spicy chicken fillet burger. Delicious 🤤
Kalim Ahmad . 2024-09-20
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Missing items and burger with full of mayo spicy burger is look like normal..fries cold staff need traning ..waste of money and time ..
Adil Khan . 2024-09-19
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Food was good, but wrong drink was delivered, asked for Pepsi and received 7up.
Onkar . 2024-09-17
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The food quality is hit and miss. I have had wraps which are half empty, chips that are soggy or refried, and burgers which are soggy or buns stale. Staff have poor attitude. No courtesy or etiquette when speaking to customers. Staff use no beard/hair nets or gloves whilst handling food. Regularly get orders messed up. Check before leaving the shop otherwise they will not admit they got something wrong or have you an incomplete order. Accept Cash Only. There are cash points nearby, so you won't be stuck, but it's an inconvenience.
Osman Ahmad . 2024-09-17
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Nice and spicy burger as always
Sohail Patel . 2024-09-16
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Quality has gone down the drain. Chicken isn't cooked long enough. They don't use as many herbs and spices for their chicken anymore, just rely on the chilli sauce flavouring which is also very inconsistent. Prices have doubled since they opened.
Abbas wadiwala . 2024-09-15
MORE AT Google
Very impolite workers. They have zero respect to customers I don’t know how they are still in business. Food is awful. Many fried chicken shops in the city which I tried most of them, this is worst one by far. Very salty food. Very bad recipe. Does not worth the money. I even threw it away after few bites
Mohamed Aboelsoud . 2024-09-11
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Awefull burger..had no spice to it and was not fresh at all...chips wer dry and not fresh and a very tiny portion...not worth £7 at all...the standards have dropped at phillys...would never go again...thats coming from a customer who travelled an hour to go there...
Shazad Zaman . 2024-09-04
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Burger had Mayo when ordered without it
Joshua . 2024-09-03
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Best burgers in North Manchester and alll the territories above it
Faran Butt . 2024-08-31
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Food quality has gone down went their price absolute shocked me 6.70 for a burger meal when other takeaways eg. Miami, shake bee, rocoos have their burger meal for around 5.50 used to be a daily customer not anymore. Going to other takeaways.
Azan Khawaja . 2024-08-28
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First time ordering here. Staff not very friendly Do not accept card…. Food over priced Quality of food poor After spending close to £50 they were asking extra money for dips…..
Tahir Zaman . 2024-08-28
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Best chicken fillet around the North of England. Cooked to perfection.
Alley Osmond . 2024-08-28
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Never got delivered so I wouldn’t know what type of review to leave
A . 2024-08-27
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So rude… extremely cold and disgusting foood… never going there again
aabi farrukh . 2024-08-22
MORE AT Google
No more the same quality, it used to be the best burger around this area now they just don't bother
Muhammad aslam Ranjha . 2024-08-21
MORE AT Google
Spicy chicken burger was messy but good similar to miami s. Yes definitely top 5 burger places I've tried. Cash only hence why I gave them 4 otherwise 5/5
ifty khan . 2024-08-18
MORE AT Google
Very bad service not worth the price and soggy burger with greasy chip never go back to them again
Aiman Hussain . 2024-08-15
MORE AT Google
I’m giving the honest review whenever I visit there they just asking straightaway not request from last one year I visit six time in the evening every single person holding a cash or they will take the order after that they give you to Number and tell them go get the cash from front of our ATM machine accept cash only cash straight away. Don’t bother customer need order food or not. Just ask state only cash doesn’t make sense every single even cheap Takeaway they have a credit card machine they have option in this is our bank account code and that’s it just a formality. I’m very disappointed and the food was very very bad now.
S Y . 2024-08-14
MORE AT Google
Best burger forever but they change the price 😭
Mirza Alamgir . 2024-08-08
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Delivered 15 minutes later and my chicken burger tasted off, very disappointed as was hungry
Yasin . 2024-08-07
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Lovely place for fried chicken. No place for dine in or sitting down but food tastes good and is economical.
Bilal Mazhar . 2024-08-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Worst experience I had yesterday. I come to this subway occasionally, never had any problems issue with anyone. But on this faithful day, the stars were not aligned with me. I came in to order my usual breakfast which is 6 inch Italian Hearty bread with 2 pouched eggs. A young lady was attending to me. She asked what salads do you want in your sandwich? I answered onions, sweet corn, lettuce and green peppers. Straight away she said “you are only allowed 3 choices of salad for breakfast” Now let’s give some context to this issue. I have never been told that ever before and I have been going there for years occasionally for breakfast. I simply told her that’s a bit outrageous as I have never been told that salads were limited for breakfast. She still adamantly insisted that the salads were limited to 3 for breakfast. So in order not to continue with the back and forth, I offered to pay extra just to have my red peppers included in my sandwich.. she declined and said “who even adds lettuce and green peppers in their sandwich ” ..I was shocked when I heard that come out of her mouth. I felt insulted and that was so rude of her to say that to a customer, I was so annoyed. The were other staff in the building controlling the other store, they came to ask what the issue was? I explained to them and the first thing I heard was you have to listen to her. I felt that they didn’t come to listen and resolve but to escalate the issue. So basically they asked me to leave the premises because I was furiated with their behaviour. This is shared incompetence within all the staff present yesterday as they saw and heard everything that happened yesterday..My Question here is where is the employees discretion in this situation to use common sense? I am now aware of the breakfast rules about only 3 salads. But was that information relayed properly? I would say No. I am always against the slogan “ Customer is always right” because I am aware that some customers abuse power and feed off entitlement. But in this case I just wished the employee used “Common sense “ and discretion to de escalate the issue.. even when the customer offered to pay extra. What difference would it make adding 2 or 3 slices of red pepper. I felt really disrespected and that really changed my mood for the day . BAD BAD EXPERIENCE! The worst is no parking! I have managed to endure that for a long time but yesterday was the last straw for me. Both female staffs handled the situation unprofessionally. I WOULD AVOID THIS PLACE AT ALL COST!
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Apparently a bottled drink and a cookie are not part of the meal deal.. Had a steak melt Cookie and bottled drink (Robinsons) charged £10.04 . Asked the server about the £9.79 advertised and got told the bottle drink is 30p extra . I didn’t do well in maths at school but this is a rip off .