Allard's on the Quay in North Tyneside

We had a meal and drinks in September, the food was amazing very tasty we had the flat bread. we were served by Claire, her customer service was top notch and she couldn’t do enough for us. She was very chatty and happy to be at work. We will definitely return with friends Thanks for a lovely meal and a 10/10 experience Well done Claire

The service from the blonde girl was absolutely superb.

Arranged a birthday party, they asked in advance for what people wanted. to make sure they had everything. I didn’t realise it was so it could be cooked then. The food was cold, not like it’s supposed to be, completely different to the menu.. o er cooked like you could not eat it.. Total waste of money and very disappointing for all. Then a service charge on top lol 😂 . Been before and was so much better. Never again

Food wasnt steaming hot yet wasnt a long wait. Reasonable price tapas and drink for 2 .

Great place, love the tapas, on this occasion our telephone booking wasn't registered, luckily people left so we were able to get a table to have food as planned. Really nice food and the manager I presume couldn't apologise enough.

Thank you to all the staff at Allard’s for making our wedding day amazing, honestly everything was perfect so stress free, relaxed and really good laugh. From start to finish you all made it work!! Totally forgot there was a restaurant down stairs, and with having the outside area and toilets upstairs it made everything that little bit easier. The food was unreal and the chef took all our stress away and there was more than enough for 4 times round!! And the room looked amazing! Thank you all again from Shareace and Graham aka Mr and Mrs Thompson 🥰🥰🥰

Very slow food service on the day but can't fault the quality. Delicious - literally some of the best tapas food around.. Service staff great, shame about the kitchen backlog.

We went to allrds on the quay today for lunch tapas and wine which was delicious nice and hot. We had our dog with us she was given water and lots of love. We will definitely be back a great experience

Visited this morning as a treat, sat outside in the sun. We were asked to order at the bar, which we were happy to. Our order was two lots of pancakes with bacon, blueberries and syrup, two mini stotties, a side of hash browns, two hot drinks and two soft drinks. Total was £69 which in my opinion is very pricey but we were expecting a quality breakfast so didn’t flinch. When the pancakes turned up, the teenagers were vastly underwhelmed. Three small pancakes which apparently were ‘tasteless’, three rashers of undercooked bacon which had no colour and white fat still on (would have been okay had it been crispy), a handful of blueberries and a drizzle of syrup. Stotties had the same bacon which appeared to have been cooked in the North Shields sun rather than an oven/grill/pan and sausages which were actually okay. Sitting in the sun was lovely until a delivery driver came and parked his van right next to our table (not the fault of the restaurant but it didn’t help us enjoy our experience unfortunately) despite every other table being unoccupied and him having loads of space to park next to them. All in all, we are very disappointed with the whole experience. Food was poor quality for the price, presentation was distinctly average however the prices are well above average. We won’t be back.

Very nice place, food was tasty and hot. 3 tapas 2drinks each £50 will be back.

Worst breakfast on the Quay by far, we ordered avo on toast and Spanish benedict and the eggs we well over done and there was no salsa verde as described and tiny amount of avocado with the Spanish eggs which looked horrendous, we were kindly still charged for the average coffee when getting a refund, never again!

Got everything. Great food, great staff and great decor...and if you love your chandeliers. You just have to go!

Superb new menu....top class, delicious tapas

Visited a few weeks ago and had the pizza which I remember was absolutely lush ! great service and a great night all around. 👌

Went here for a meal with my wife and dogs, food was of a reasonable quality, I don't know if we arrived pretty late but they had ran out of a couple of veggie options, service was a little slow but this may have been due to not a lot of staff on for what looked like a medium busy night for them, happy to have dogs inside, they also offered us water for the dogs, would come back here but need service to get a little better that's all 😜

We love Allards for food & drink! Our go-to is Front Street Tynemouth weekend afternoons. Allards on the Quay however is not quite up to standard. We waited 50 minutes for our food for 2 of us despite it being dead! We spotted the chef outside at one point while we waited jumping up and down on the huge commercial wheely bin trying to squeeze in more rubbish!! There’s always something on the menu they haven’t got or have ran out of a kitchen staple.. we ordered an Irish coffee as we’d enjoyed it so much the week before in Tynemouth (it came black in a tall glass with cream on top) On the Quay it’s served as a normal coffee in a cup and the young lad just chucked a shot in it.. ?! I queried the difference and he was so over-it .. virtually couldn’t be bothered to account for it saying he’d used cream.? It was not even warm either.. we don’t understand why there’s such a huge difference in quality, menu options & staff in the same chain.. bizarre. Not sure we’ll be back..

Poor quality flat white coffee - does not compare well with outlet in Monkseaton. Very disappointed

Haloumi was burnt black on one side seems like it's been reheated. Cauliflower dripping in grease, mussels tasted like cats piss, absolutely awful, fish came in a sloppy uncooked batter and in top of that got our order wrong. Mac and cheese was the only plate that was eaten and we had to send food back.

Food was amazing. The service was great.

There was a huge discrepancy with the bill which charged £30 for 4 coffees !! Worth checking thoroughly before paying. Not sure I’ll be returning.

Just went for coffee and snack. That was OK. The seating arrangement could probably be improved. Better selection of cakes/scones than there used to be. Nice. UPDATE April 2024 Since the departure of the last manager the option of snacks to go with coffee has gone again. Such a shame.

Went for breakfast this morning. Awful atmosphere, poor service and food!

Really friendly staff & excellent food reasonably priced

A lovely place, great food, lovely staff. Thoroughly enjoyed it. Definitely recommend it.

When we arrived, the match was on and this meant the atmosphere wasn't quite right for a fairly expensive restaurant on Mother's day. It wasn't even a Newcastle match. Anyway, luckily the sound was turned off after the end of the match and the music started, but the TV screens remained on. Quite a few things weren't available on the menu. But we found something we wanted and the food was good. Ask specifically about the kids menu as it isn't advertised on the menu but is a reasonably good deal. Lots of ice in the soft drinks.

The staff were very helpful and polite food was great and atmosphere 👌

Up stairs, a fantastic pub, and function, really nice food, with Adam& Anna. The newlyweds. Thank you

We booked Allards for a post wedding party/celebration and I can't speak highly enough of the staff, food and service. A top night had by all and I'll be back.

Lovely seaside base, I was with good company as well.

This is definitely my favourite place on the Quay and the best of the Allard chain. Staff are attentive and make you feel very welcome and at home, really makes the atmosphere. The food, is always lovely.

Immediately greeted with a friendly welcome from the manager. Great food drink and screens for sport. The staff were friendly and attentive. Real classy decor and facilities. 5 star.

Afternoon tapas and a glass of wine for two £24. The staff were friendly and efficient. It had a good bustling atmosphere for a Wednesday afternoon. Only one recommendation, allow a hot drink on your offer. I didn't fancy a pint of pop, the only alternative was wine. Not a bad thing but on a blistery winters day, it would have been nice to have a coffee instead. Overall, a lovely afternoon and will definitely be back again..

A good restaurant bar which doesn't always get the trade it deserves

Great food and great experience… Ellie provided an excellent service.

Just went in for a few pints and it's nice bar an food looks good to. Well worth popping in .

Awful from start to finish. One server was friendly but clearly lacked training. Manager / owner & family was eating a takeaway in the middle of the restaurant all throughout our meal which should have been our warning sign for the food. Food (tapas) was shocking - definitely packaged and put into the microwave as no fresh ingredients or cooking involved at all - big waste of money.

We held part of our wedding reception upstairs. The staff went out of their way to make sure everything went smoothly and that everyone had a good time. The manager was really friendly and made organising the afternoon simple. The canapes were very tasty and went down well. The cocktails were lovely. The room is nicely decorated and they created a really nice atmosphere for our special day.

Very nice atmosphere and decor, service was a little slow. We visited 7.30 on a Friday night, the restaurant was quite busy but not full. The staff were quick to take our order and ask if we needed drinks. Unfortunately it took over 45 mins to actually get our food. We had ordered the chicken burger, cheese burger and chicken flat bread. The burgers looked amazing, very generous portions. I had the flatbread which was nice but a bit disappointing. I would suggest they serve it on a plate that can be heated as it was freezing cold. The chicken was no where near as generous on mine, they were very small bits which had dried out. When the table was cleared the waitress cleared half then started serving another table and left the other plates for around 10mins. We also had a drinks order which we had to chase up. I would give Allards another go as I did still enjoy it and my friends really enjoyed their food.

At a party, didn't have cider I wanted, chose another and that ran out, had to go downstairs for my drinks.

Was told when ordering it possibly 30 minutes for food placed order for the first time , was told after 2-3 minutes the system did not send order to kitchen placed order again, then again for the third time . The food eventually arrived cold eat what we could paid left never to return

Fantastic food, atmosphere and the most friendliest of staff.

Drinks were nice and very nice location and atmosphere.

Nice and relaxed place Pleasant staff Fish and chips were nice(parents had this) Moroccan lamb flatbread was ok(partner had this) North Shields potted crab 🦀 was ok, wasn't keen on the lemon in it(each to there own) Overall experience was ok

Always my favourite place to end a 20 mile bike ride and drink beer in the sun

Just turned up for breakfast but not open. Haven't updated their opening hours on Google. V.poor.

The food is really good n portions are massive. Manager/owner Cliff tries best with atmosphere but it's the boring tourist customers that stop it getting lively tbf n it's the only reason to knock a star off

We booked early for my husband's birthday to take advantage of the 4 tapas and 2 drinks offer. We ordered 8 tapas and one coke and a cocktail which we knew was not included in the offer. After another cocktail we requested the bill. We duly paid it without checking. We were charged full price for 4 tapas because we forgot to order a second drink. The offer of 2 cocktails for £12 didn't apply as the 2nd one was ordered after 5pm. Advice. Read the small print and keep an eye on the clock. Shan't be returning.

I had the 'Catch of the Day' which was delicious but the chips were far too brown for my liking. It was my first time eating here and had I known the chips would be like that, I wouldn't have ordered them. However I can't fault the service. Wonderful staff!

Food was ok but table for two was awful, right at the top of the stairs with a draft.

Lovely food, reasonably priced. Excellent service from really nice friendly staff. Had a lovely night thank you!

Loved the atmosphere & service.nice n friendly.i didnt have anything 2 eat but those that did enjoyed it.

We called in for a drink (and to shelter from the rain). Staff could not have been friendlier or service better. We'd already eaten but will be back next week after hearing diners on the next table waxing about the tapas menu. Everyone who came in after us also got a warm welcome. Not true of every bar on the Fish Quay. Not sure about the wall of shiny skulls though!

Thank you for a lovely meal, the food was very good and reasonably priced. I had hoped for more desserts but the pudding was delicious non the less. We will hopefully return soon

Had a fab breakfast. I had the brekkie burger, which came with hash brown and beans, while my friend had the build your own breakfast. The burger was awesome and the hash browns were really light and fluffy. Staff were lovely and there is a really chilled atmosphere. Would definitely recommend

Had the happy hour 4 tapas and 2 drinks. First class quality food and nice wine. Staff were very attentive.

Popped in after a walk by the sea, big variety on the menu, large portions, burger was really juicy and good quality meat, the fish was the best I’ve had, fresh, white and fell apart, chips were also unreal (fries and chunky cooked chips). Great location, clean, pretty and modern inside. Nice friendly staff, will 100 percent be back again! Also dog friendly - ruby approves 😝

Great to sit outside if you catch the 🌞 good prices as well

Poor man. Food was expensive and poor. Service was bad aswell. Got all our orders wrong, absolute shambles.

Food wasn't great, first time at the place. Nice friendly staff

Allards on the Quay (North Shields) My wife and i met the most attentive man (Jack Lynsey) in hospitality. A young enthusiastic gentlemen approached us to see how we were and to see if we needed anything else. After a few minutes of chatting it become apparent this gentleman is somewhat a force multiplyer within his industry. Jack displayed all the attributes of retail, diligent, trustworthy, knowledge ETC. Speaking to Jack for only 5 minutes it was. definitely so apparent his is due to be going places and i wholeheartedly recommend this gent for greater things within his industry with support from his superiors. Kind regards Darren and Layla Chambers.

Coffee is good but our food was average.

We visited Fish Quay on Saturday 15th April 23, we decided to try Allaeds on the Quay. We went in and were welcomed. As we were at our table, we noticed all the mirrors were dirty. You could actually see the dust lying on the mirrors. Even the main glass windows were dirty, especially the futherest one from the bar area. We only bought coffee and my saucer was dirty. A group of ladies came in, and I even heard their comments re the mirrors, and they all left before ordering.

Doesn't know whether it's a bar or a restaurant.

Nice place to chill out, beer nice plenty choice, nice atmosphere.

Brilliant experience! Food was fab and the service even better- jack was lovely and so attentive - would recommend

Food was great and staff were very welcoming, special mention to Olivia who was especially kind to us and very attentive to our needs. Will definitely be back!

Had a lovely meal here, service was absolutely amazing and our waiter Jack was brilliant.

A lovely relaxed evening spent here on Monday night, drinks and food and great background music. The staff in particular were fabulous and the service excellent, thanks guys !

Best foods and drinks I’ve ever had, I recommend this place 100%

First time & definitely wouldn't be the last booked for lunch with friends and we all agreed the food was gorgeous, very helpful & friendly staff especially Jack & beautiful restaurant

We held our small wedding in the upstairs room yesterday Friday 24th of March 2023. Josh helped us with our choice of food from the corporate menu and was also there on the day. Our guests absolutely loved the food and everything was spot on. A huge thankyou to josh and the girl looking after us along with the chefs who cooked for us, you were all amazing. I would definitely recommend this venue for quite of food and staff.

Honestly the last two times I've had tapas I've been very disappointed! The satay chicken is really watery the sesame beef was like pulled beef (you cannot be charging so much for this if it's not actually beef pieces) and the calamari was so so salty! They must have a new chef because it was lovely before! Not sure I want to waste my money anymore.

Good food good service, but quite because of a Thursday night but Great.

Got there in between services had a bit of a wait did enjoy iced lemon tea great choice of drinks menu seemed limited but did enjoy tapas especially Hake. Strange though deep fried cod with wedges & mushy peas odd. Daughter had the beef salad which was on a batter not what she expected nice but odd again.

Great place staff were friendly and food was great

Service was at its best here today, despite not having a children's menu best efforts were made to accommodate our little lad, we noticed other little people that were there too so maybe a kids menu would be a good call? What was great about today's visit aside from the amazing food offering was that a member of staff was a parent and absolutely got it when we made attempts to put together a meal of sorts for him & a suitable drink! Everything was clean & tidy everyone was polite & attentive & we had a great meal too!

Great food, nice staff and good price as we had the tapas deal

Only went in for coffee, but the server was excellent, as was the coffee . Great atmosphere. Will return for drinks and something to eat from their inviting menu.

Didn't have food. The wife and I walked our dog to the quay and popped in for a quick drink. Staff friendly and location great. We sat outside and watched the world pass by for a while. Perfect.

This was a lovely setting the staff were extremely friendly the food in this case is a bacon and egg mushroom toasted stotty was really nice if quite expensive but I would definitely visit here again.

Went in for coffee only so can't comment on food but it is a lovely place (check out the upstairs floor and the outside space). Atmosphere is welcoming and staff very friendly.

Stephen welcomed us and was amazing throughout our visit. Very helpful and friendly. Amazing food too.

Excellent tapas fresh and plenty. Great offer 4 tapas 2 drinks £25 . Excellent service. Realy nice restaurant well worth a visit.

Attended a 50th birthday party here, nice venue, friendly and attentive staff and great buffet.

Staff are friendly and welcoming. Very good food. Had the 4 tapas dishes. Excellent quality and quantity. Great customer service.

Went for the choose your own breakfast option, quality of ingredients are amazing, staff are really friendly and would definitely recommend

Lovely place to have lunch before getting on the DFDS ferry!

Been here twice. First time we were seated right next to the staircase, where we were caught in the middle of two staff having an argument. Food was nice the first time but went again about 8 months ago and food was unbelievably salty. Allards on front street is much better.

Second time we have been for breakfast, had porridge both times and very tasty. Staff lovely and friendly, environment great and so cosy on a cold day Thank you

Food is amazing - Tapas deal is such value for money and the selection is large and portions are generous worth every penny ❤️

The food was disappointing. Not freshly cooked. Over heated up. Ordered mac and cheese and it was large pasta and runny sauce. Rice was under cooked. Will not be revisiting.

Warm Welcome, Brilliant Service and great festive drinks.

Coffee was ok. Suroundings not so Good

What a lovely place staff are friendly and are very helpful we went today we had a Pepsi and a bottle of dandelion and burdock and two fish finger stotties which were really scrumptious staff are just brilliant so friendly and really helpful nothing is too much trouble for them will be back next time we are here next year

Arrived for a birthday celebration, music was too loud, couldn't hear myself think! I love music but like to chat when I'm sitting at a table eating, had to shout across the table. The waitress was all over the place, obviously short staffed, poor girl.Food was sub standard, my sticky toffee pudding was the worst I've ever had, it was burnt and no toffee sauce! Won't be eating here again.

Has everything you'd expect, seats, toilets and staff. Give it whirl it's canny expensive but divvent expect 5* service

Really good breakfast. Loved the make your own breakfast idea

Very busy when visited. Food was good, had to wait a long time to order.

Top notch place Lovely food served by Lovely people 😀

Lovely setting enjoying latte's and soft drinks. Staff very helpful and professional! Defo will be goin back to try out the breakfast menu as the area is perfect on that sunny morning just to get ready for that day ahead.