Alici's in Haringey

Me and my friend came here for the first time after seeing so many good reviews and we loved it. We both had lamb shish the meat was so succulent and the chips & salad were good. I had a virgin mango daiquiri and that was really nice. We also had dessert, my friend had a baklava with vanilla ice cream and I had chocolate brownie also with vanilla ice cream, which was amazing. We will definitely be back.

Despite the poor reviews for this place, I actually had a great time. Booked a table a couple of days in advance. The place is very instagrammable. Menu is accessible via QR code. Could have done with some AC as it was very humid inside. Really liked the dish I ordered. I think the mocktails are overpriced. Though service is not friendly or super attentive, it is speedy

Amazing interior. Tasty food. Good portion sizes. Good and very quick service. Looks like a great place on a summer evening with the open roof. Would definitely come back.

We were recommended to go here by the air BnB that we stayed in. The restaurant was well laid out, accessible clean and welcoming. The staff couldn’t have been more attentive. The food was superb. I had the sea bass, beautifully cooked and well presented. We were visiting from Portugal where I am used to good fish!! Try a smoothie, first class. Everything about the evening was perfect! I highly recommend a visit if you are close by. When I next visit London I will go there again!

Very surprised to see poor reviews of this restaurant, and I can only speak as I find. My wife and I visited here for dinner tonight, for the first time, and had a lovely time. We were made very welcome by friendly staff, shown immediately to an unreserved table and then left to peruse the menu with our drinks. Great range of food and drinks available. I had sheesh and my wife had sea bass. Our meals were freshly made, arrived promptly, cooked perfectly using fresh and colourful ingredients. Good portions and good flavours.The restaurant itself was clean and well-decorated/furnished, and our experience of the staff was very positive. They were friendly, engaging, eager to help and took a pride in their work. And the icing on the cake was the complimentary (and delicious!) pastry dessert after our meal. Special mention to Zilan, Sonya and Gokhan for their service to us. On tonight’s experience, I would have no hesitation in recommending Alice’s to anyone, and we will definitely be back.

Amazing service, our waiter Gokhan was fantastic, the friendly service and wonderful atmosphere, that’s before we even ordered and ate our food, we had a fantastic meal, it’s not the first time we have been here, it is becoming one of our favourite places to eat, it’s amazing for breakfast, lunch or evening meal. Thanks Gokhan for your friendly and professional service

I saw a couple bad reviews on here. I usually like this spot on the other hand. Come with friends have a nice burger have some shisha and some rakı. I personally enjoy it

I took my friend for her birthday . The food was nice but overpriced. Some of the staff could have been a little more friendly. I found some of them a bit off but the lady waitress was very polite. Every time i got up to go to the toilet i hit my head on some stupid pipe decoration hanging from the ceiling. I am only 5 ft 2 inches. Tbh i will not go again. To me service is part of the dining experience.

Nice setting and aesthetics, but food is terrible. We ordered the American twist and the sausage was poor quality and the pancakes tasted like raw dough. My friend’s fried egg was undercooked with the egg white still raw. When she informed the waiter, he brought over a small plate and asked her to scoop the raw egg onto it so they can change it. Therefore, she still had bits of raw egg remaining on her main plate. Surely, they should’ve taken the whole plate away and redone it on a new plate so there’s no raw egg remaining. Shocking.

Food and service at this place I'd rate as average. We got the feeling they wanted us to go because plates, napkins, cutleries were taken away from the table the moment we finished our meal. And not all at once, one by one because we all are at the different speed. So, we had a waiter there all the time and this was not because he tried to make sure we are well looked after. Not once someone asked us if everything is OK. And the food just so disappointing , not the taste but the options on the menu. Just doesn't fit the interior of the place and the overall look of the restaurant. Like someone just thought 'we can just serve anything'. Shame.

Drove an hour to this restaurant baring in mind we have a toddler with us, we reserved a table before hand but arrived slightly late due to no parking, once we found parking paid for it. Went in only for the staff to tell us that our table has already been given away. No other table available and that due to having a small child they cannot allow us in the shisha area. Understandable however note that the shisha area was infact empty so this could have been provided to us but they sent us away. Poor service and rude staff, no consideration of having a child with us nor the travel distance. Won’t be coming back here again.

What was meant to be a lovely family remembrance dinner, turned into absolute shambles. A family booking was made days in advance to seat up to about 14 people, when we had arrived, they had incorrectly booked us in the shisha lounge resulting in us waiting an additional 15 minutes for our table. Once we were finally seated, they took forever to bring our drinks out, which they also messed up and served one of the non-drinkers on the table, AN ALCOHOLIC DRINK. Which then took them another 10/15 minutes to replace. Also bare in mind, before seating us they told us we have our table for a maximum of 2 hours. WITHIN those two hours, and after ordering everything at the same time (to avoid multiple trips to our table) we were served 3 starters, the rest of the food did not come, but plenty of plates were being served to the majority of their customers in the shisha lounge within those two hours. The customers in the shisha lounge seemed to be the main focus. None of the staff came at all to update us on what was taking them so long to bring our food out. We ended up cancelling everything and dining elsewhere.

A booking was made days in advance and when we arrived no table had been set for the booking of 14 people. Once we were eventually seated we were placed by the kitchen area we went on to order drinks which were mixed up when they arrived. We ordered food and waited up-to 2hours for it to arrive ( it never did ). In this time there was no update as to what was going on with our orders. Food was being served to people in the Shisha lounge as this seemed to be their focus. We ended up cancelling all orders and leaving. Absolutely terrible and ruined a birthday remembrance dinner.

Would rate this place 0 if it was an option. Tl/dr: terrible service. Took them 2 hours to grill chicken wings and still left without eating. Issue 1: I called days a head to make a reservation for the restaurant for 8pm for a large group and was assured they had the capacity to seat us. Today we arrive promptly to be told the reservation was set up for their shisha lounge so we had to wait 10/15 minutes for them to arrange seating for 15 people in the restaurant area. Issue 2: They did not have capacity for the booking and squashed 15 people around a 12 seat table making it very squashed and uncomfortable. No one was able to explain why they accepted a booking beyond their capacity. Most like for the money. Issue 3: We placed our drinks and food order at around 8:30. 15 minutes later only 3 people received their drinks and one of those were incorrect. It took another 10 minutes for the rest of the table to receive theirs. Absolutely ridiculous. Issue 4: It took around 45 minutes to receive 4 out of 5 starters ordered. The last one never came. What did come was bland and unseasoned. Issue 5: FROM ORDERING FOOD UNTIL WE LEFT 1 hour and 20 minutes had passed. No mains received. We were told there was an issue with the kitchen which was a blatant lie. We were sat right in front of it and could see the cooks clear as day cooking and sending orders out. Only when we requested to cancel half the orders placed did they started trying to find out where our food was. Mind you it’s now 9:50 and our booking was supposed to be from 8pm til 10pm. We then told them to cancel all the food and request the bill. In the 10 minutes it took to sort the bill out is when they managed to finish cooking our foot and was ready to serve. As far as I’m aware it doesn’t take well over an hour to fry chips and grill chicken wings. It was too late. Issue 6: We asked to speak to a manager several time and they failed to show their face. Issue 7: THEY HAD THE AUDACITY TO INCLUDE SERVICE CHARGE! We were patient with them as it was a special occasion but the service was abysmal. Never in my life have I had such poor service from an establishment. We finally left hungry at 10:30pm hungry. If you’re thinking of going here don’t bother.

Really nice restaurant excellent food nice atmosphere, buzzing music. Excellent service from a lovely waitress Yasmin thank you so much. I will definitely go back.

Terrible Experience, guttered with customer service as well as environment; came here for a friends' birthday party reservation. Birthday completely in ruins -Table was unset after the reservation time had started - Refused to let us sit as not all participants had arrived even though the restaurant was significantly empty. -Environment was not as advertised- was bland and boring

Love this place so much Comforting and chilled vibes Lovely staff and excellent service every single time I go. Thank you to the staff and especially ZILAN she always has a smile on her Face and she is always welcoming us and others with good/positive energy!!!

I HAD FRIENDS COME TO STAY, AND THEY WANTED TO TAKE US OUT FOR A MEAL. WELL WHERE DOES ONE GO LOCALLY. I WAS AWARE ALICIS HAD OPENED SOME TIME A GO. I LOOKED AT THE REVIEWS BUT WAS PREPARED TO GO AND FIND OUT MYSELF. I FOUND THE STAFF TO BE VERY FRIENDLY AND NICE.NECIP SERVED US WELL , BUT THE WHOLE TEAM WERE LOVELY AND THE FOOD WAS GOOD . WILL RETURN THERE AGAIN AND SUPPORT THEM IN OUR LOCAL COMMUNITY. I DIDNT TAKE TOO MUCH NOTICE OF THE BAD REVIEWS AS IT IS HOW ONE PERCIEVES THE PLACE AND BE POLITE TO THE STAFF. THEY DO A GOOD JOB

Alicis has probably the worst customer service ever encountered. The food and drinks are so mid but overpriced. furthermore, the shisha is concerning and should not be served here. I have given it many attempts as i thought maybe i am not used to it or im not feeling too well but i was wrong. every time i would have their flavour-less, burnt tasting shisha, i would come home and immediately vomit. i have spoken to emergency services about this and they have confirmed that i had gotten ‘Carbon monoxide toxicity.’ this is poisoning after hookah smoking. i have spoken to many people about this and have all felt the same way. On top of the horrible shisha, you get waitors that are unbelievably rude and force you to order more food to the table as there are ‘too many people with less food’ or ‘our policy for shisha is 1 between two’ i think that customers should be able to order freely without feeling pressured to order so much food and crappy shisha with paying a ridiculous price. overall i am not happy. do not recommend this place at all, don’t bother wasting your outfit, time and money x

I booked here for my daughters birthday and boy was I in for not a very great evening. I gave them the birthday cake to put away until we were ready. I asked them to bring it when I told them ,they bought it out singing ‘Happy Birthday’ and the birthday girl was literally just getting back from the loo. Then we said we didn’t want to it cut as we are Continuing elsewhere and the waiter came over put the lid on a squashed our £75 cake , right down and damaged it . I was mortified. At first the manager said he would refund me the cost but when he spoke to his waiter the waiter told him that we came with a squashed cake so therefore he can’t do anything. The guy that squashed the cake was laughing , no customer service . Rude !! Manager then said he would offer the money but I’d have to leave our cake there ( like really what on earth !!) Eventually after 45 min debating and them radioing security like I was going to do a runner they gave me a discount . But honestly I wouldn’t come back here as customer service is terrible . If they had dealt with it properly it would have been different . (He only wanted to take the service charge off which is not compulsory anyway ) Joke !!

My experience at Alicis today was fantastic! The beauty of Alicis is firstly how i get treated with so much respect by the staff and owners. I love the food and cocktails made by the fabulous Laura. The djs are wicked and plays amazing tracks.....This shisha lounge is a must to come to. This lounge attracts people of all ages and nationalities.