Alexandra & Victoria in Sefton

A much better meal than I expected delivered to a really high standard in a restaurant full with quirky brilliance and very carefully and loving prepared

Room was small and poorly appointed,guest guest quarters were locked off at night so were unable to complain about other noisy guests who kept us awake most of the night until about seven a.m. we were told by the manageress that a refund would be put back on our card but this has never materialised.

Me encantó la selección de desayuno continental o inglés. . agradable sala de desayuno bien ventilada. Y por el precio de £4. 50 buena relación calidad-precio,

Super ubicación justo en el paseo marítimo, teníamos una habitación doble deluxe que era encantador y cálido, ropa de cama muy limpia y preciosa. La habitación estaba en la planta baja y en la parte delantera del hotel. El personal era súper simpático y un desayuno fantástico! Sin duda me alojaría de nuevo. xx

He tenido un par de veces aquí y nos alojamos aquí, a veces tienen artistas en fin de semana. . Hacer un desayuno encantador. . Tenía un par de comidas. bonito

Really good we loved it. In better weather you can walk along prom. We went to a Turkish restaurant nearby good food! The staff at hotel recommended it. Breafast was good although I don't eat cereal the was any amount and two large jugs of orange juice with jug of milk, brown or white bread for toast plenty of jams and really good coffee. Can one ask for more????

This place does not exist. Now albert and Victoria Hotel and doesn't serve meals although there is a sign outside stating meals available. The hotel is disgusting, the breakfast was nice, but rooms very bad. As hotel rate it nil.

Three ladies went up to Southport for a conference and stayed at the Alexandra and Victoria hotel in Southport. Bedrooms are very small with two single beds and one fold out bed frame. The first night we did not rest because there is no sound proofing and you can hear all the comings and goings. The douvet's are so narrow that you cannot cover comfortably. The 'z bed' which was actually a metal bed frame with half an inch of covering had no mattress - this was slept on for the three nights. In the morning I went to reception to ask if I could have a wider douvet and a mattress for the bed frame. We received blankets which were more comfortable. The bed frame had a duvet for a mattress. Later in the evening when we came back to the hotel, there were only two cups in the bedroom and we fancied a cup of tea. I went to the reception to ask for a cup or mug and was told: 'You are so demanding!' I had no wish to remain in that hotel a moment longer but had no choice as they don't give refunds. Incidentally, they say they don't take payment immediately but they do. They will give you every excuse for that! There breakfast menu illustrates two sossages and two bacon strips but you only get one of each. Very poor management and not a nice atmosphere.

Good Breakfast, cereals, juices, full cooked all good, quick service, very pleasant............................................................

We booked our Christmas Day meal here, in early November having seen the advertisement in the local paper. At the time of booking we asked them if they could deal with a couple of vegetarians, they said that would be fine, and accepted the booking. When we turned up on Christmas Day, the menu had no vegetarian option. When requested, were informed that nothing was available. The one vegetarian with the party (the other veggi was lucky enough not to be able to make it) ended up with carrots and sprouts for their Christmas dinner, as even the roast potatoes had been cooked in meat juices. No attempt was made to provide anything whatsoever. As for the meat option, it represented everything that used to be considered poor about British restaurants: soggy overcooked vegetables, gelatinous gravy, tough meat. Very poor indeed! I live in Southport, and will never consider visiting this restaurant again, and would advise any visitors to avoid it.

Small portions, expensive and very overpriced, cheap ingredients, nasty manager who will give abuse if you dare to complain. Changed managementnt about a year or so ago, and has gone from a gem to the worst restraunt and pub food in southport, even though it claims to be 4star! The great chef has also left under obvious dissagrement of this managers lack of morals. Needs to replace the manager or bring back the previous or close. Manager should be ashamed of how he has destroyed one of the best restraunts in southport!

Used to eat here a lot, even the owners used to eat in thier own restraunt and was always nice atmosphere. However, food quality very poor, portion sizes not even enough to fill up a 5 year old little girl! When complain, met with a barrage of ride insulting coments about how I know nothing about service or food, which is wrong as 22 years in higher management in this field! Manager just trying to justify why he is failing, sack him and bring back previous, even lost the great chef as he dissagreed with what crap he was being asked to serve up! Avoid at all costs!!!!!

We came here a while ago after we tasted food at the Southport food festival and the food then was absolutely superb. We went back quite recently and at 7pm on a Friday night the restaurant was empty, should have realised then that something was wrong. I ordered garlic mushrooms, when they came they were greasy, badly cooked mushrooms on an anaemic, microwaved white bagel with lettuce, a slice of cucumber and slice of tomato (very basic of salads). I ate a few mushrooms but left most of it as it was quite dreadful. When the waitress collected our dishes she did look a little uncomfortable as I clearly hadn't eaten much. The worst was yet to come, hubby ordered "fall off the bone" lamb shank. It was tough as old boots with rock hard vegetables. My lasagne was really dry, no succulent juices or melting cheese, it looked like it was a ready meal that had been overcooked, then microwaved to remove as much moisture and flavour as possible, then served with what was quite possibly the same dire salad that came with the starter, The waitress did admit that the former chef had been sacked but even somebody with basic kitchen skills could rustle up something better than this. Avoid at all costs.

I went for lunch today, with three friends who specifically asked me to book the Dining Room having eaten there previously and being delighted. I ordered a Steak and Ale pie that was actually mushroom and steak (in that order!) I hate mushrooms, and wouldn't have ordered them had the menu specified them as an ingredient. Nothing on the plate was made in their kitchen - it was all bought-in frozen and then microwaved. I can honestly say that it is easily the worst food I have ever had in Southport (and I live here and eat out often). My friends were all very disappointed with their meals, too. We didn't stay for desserts, going instead to a decent restaurant for those! A greasy spoon or inferior pub would have served a similar standard (cheaper!) There are so many excellent eateries in Southport, so the Dining Room is totally off my menu for the future.

My husband and I were treated to a meal here for my husbands retirement. The place was dark and dingy and the reception area was confusing. Didn't look like a restaurant the staff did not appear to be happy. Wish we hadn't bothered the food was dreadful the steaks were charred and the onion rings looked as of they had come out of a tin. Seven members of the party demanded a refund which they did get. We would never go there again or recommend it to anyone.

I will make this a brief as possible, on arrival the reception is very unwelcoming and very dark lots of chairs and cluter. We booked our one night stay at this hotel on Booking.Com it was listed as a 4 star rating, and the pictures...

We booked to stay at the Albert & Victoria hotel, last weekend. It was a treat for me, from my daughter owing to my illness. We arrived at the Hotel and because they could not offer us the twin room that we had booked, they...

Went for afternoon tea with mulled wine with friends and have to say it was the worst we had ever experienced. The mull wine was cold, the sandwiches could have been better described as "doorstops" and disgusting at that, the 2 couples at the next...

Like other people who have reviewed this restaurant (and others in the restaurant at the same time) we were dining on a Groupon 5 course taster menu purchased for £25 for two, but advertised on the offer at over £80 for two. On arrival the...

Can not fault the place. can not fault the people, can not fault the comfort or their meals, Breakfast to die for, would not get it in the Ritz,

Last year the food and service at the 'Dining Rooms' (Victoria and Albert hotel in southport) was superb and couldn't be faulted. This year it was awful. Spring rolls looked like they'd come from the Tesco 'every day' range. My 'medium rare' fillet steak was...

me and my sis were staying in southport for a shopping weekend so when i saw a groupon deal for festive high tea at this hotel thought that would be a nice treat for us both,it was priced at £19 instead of £50 per couple...

I will be short and to the point on this review as i dont want to remember the experience again.Husband and i went for afternoon tea at this establishment after a nice day of christmas shopping, as we entered we were shouted at from the...

My family and I have just got back from the rip-off experience of our life! It's New Year's Eve (Dec 31, 2012). We've had a nice family Christmas with my Father up from Oxford to help us celebrate the Christmas & New Year. My wife...

We purchased from Groupon a five course taster menu for two people with wine for £25 = what a waste of money. The restaurant is shabby and smells like a greasy spoon. We were shown to our table which had dirty cutlery and glasses. The...

Absolutely dreadful, dried up sandwiches, no choice of tea drinks cakes - you get what you are given which is all bought in - no home baking.

very high standards and you can actually see the chefs working in their kitchen, we had steak that was cooked to perfection

Having purchased a Travel Zoo voucher for the 5 course tasting menu we had no idea what to expect. When we walked into the crowded and rather shabby bar we didn't expect very much but the crowd, including ourselves, were quickly and efficiently seated in...

Okay the entance is nothing to write home about and there's no English beer but the menu was excellent and we were not disappointed with the quality of food and service although there was a limited selection of wine. Overall excellent value for money and...

We have only visited for afternoon tea which was nice - we went using a Groupon voucher so it was value for money - I'm not sure it would have been worth the full price. Staff were lovely and very helpful but the place itself...

Went with a party to sample the tasting menu with an offer from Moneysaver.com. We had a very enjoyable evening. Whilst it was not like any other tasting menu I have had the food was good, my steak 'bleu' was properly cooked. the only disappointment...

been here today for the best value for money lunch in this town.I had black pudding fritters which were really tasty then to follow I had cheese omelette with salad and new potatoes. The omelette was the best i have ever tasted. My partner had...

We attended this restaurant. Paid £39.99 for a 5 course meal. There was a small quantity of tasty soup,next a starter the mains. All but one of the mains had a surcharge of £8 then no choice of dessert -a small quantity,2 inches square, of...

Vouchers purchased by friends via Travelzoo, the meal was very well presented and very tasty with staff very polite. If the hotel were to offer these vouchers again I would recommend they alter their menu - i.e. on one side of the paper you are...

We purchased a Travelzoo voucher for a 5 course taster menu and after reading some of the reviews we were very wary. We could not have been more wrong. It was a full 5 course meal and everything was superb. The staff were all very...

excellent eating house on the promenade michellin star chef to boot staff very friendly well run establishment .

I had black pudding to start (very tasty) and steak in pepper sauce (also very tasty) though would have preferred home made chips rather than frozen. Would return for sure.

If you look through all the reviews you will see mixed messages about this place. The main food/taster reviews seem reasonable. However, the reviews for the afternoon tea are really bad: if you count them up the score is 7 bad vs. 2 good. This...

Travelzoo offer for 'tasting menu'. Pre-starter (soup), starter, main course, dessert, cheese, coffee, one glass wine included = £25 for 2 people. Excellent value for the money and really tasty, well-presented food. Every course was good. Service was prompt and polite - hard-working waitress. On...

We went to the Alexandra & Victoria restaurant on a Travelzoo deal. We were a little aprehensive after reading some reviews on Tripadvisor but had no need to be at all. The staff were very attentive, and the meal was aboslutley delicious. How they can...

after reading all the bad reviews i was dreading going ,,,i bought my meal voucher off groupon and it was for the 5 course taster menu..when we got there we nearly never went in because it didnt look to good from the outside but am...

My husband purchased a groupon offer for a "champagne" afternoon tea. - The drink served was not champagne, not even a cheap cava, it was semi sweet with a rather strange taste and colour. - The sandwiches were the worst I have ever been served....

worst one I've ever had.scone was terrible and 3 tiny sandwiches,one with just 3 slices of cucumber!Come on you can do better than this.Very poor value for money.

Excellent meal food delicious and service great. would definately recommend! Will be returning soon.

I'm not sure exactly where to start so I'll begin by telling you that I recently had a champagne afternoon tea for a similar price at another hotel in Cheshire. Now whilst I was not expecting the surroundings of a Southport promenade hotel to that...

Having booked a group on deal that mentioned a la carte and tasting menu we were expected something interesting, we were disappointed. Our expectations were diminishing before we arrived after some rudeness when booking our table as the member of staff was beyond abrupt. On...

The place is what you want it to be. if you want a sleep,, tell them, if you want to go to the theatre,, ask them. They will do whatever they can and they will give you the sneaky places to go if you want...

We pre-booked on the internet afternoon tea at this Hotel (local to us). Having read so many poor reviews we thought it only proper to add our comments. We arrived (6th September) about five minutes before the scheduled time and were greeted pleasantly and politely...

A five-course taster menu was booked for us as a birthday present. When we arrived we found the front entrance less than appealing and the bar/lounge very disappointing - very shabby, old and not very clean; so much so that my husband refused to buy...

Did not like idea 5 course special the food are most add on supplement, and only 1 toilet for a hold restaurant!

The food is fab however it has an open kitchen and we had to ask to have the fire door open even though it was raining hard as the smoke from the grill wafted through the dining room also the tiled floor was like a...

had a brilliant meal, got an offer for a 5 course taster via group on, staff attentive, really helpful, food superb, would recommend and definately going back

We enjoyed a five-course Taster Menu, which was excellently cooked and beautifully presented. The home-made mushroom soup was absolutely delicious (my husband doesn't usually have soup, but said he would happily choose this again!). Our second course was a smoked mackerel fishcake with mayonnaise, which...

excellent hotel with modern facilities that allow you to selfcater (if you want to) aswell as eating in. the breakfasts, evening meals and Sunday lunch were very good

We ate at The Dining Rooms on a reccomendation from our B&B hosts and we were not disappointed with our experience.The conservatory where we ate was large and airy and we had a drink while we waited for our table to be set up as...

I almost missed a good time. On first night of trip I generally won't dine at the hotel we are staying as I want to get out. And I thought the cabaret type entertainment might be little better than Karoke. BUT it was a GREAT...

Bought vouchers from Groupon for the 'Taster Menu', which was not as we expected. We were sat a our table for 25 mins, having arrived on time, with not even a drink to keep us happy. The surroundings were less than appealing. Sat in a...

Bought a voucher from Travelzoo....5 course taster menu means lack of choice, soup (on a hot evening?), one starter, chicken chasseur or steak (£7 supplement) one dessert, cheese and biscuits and coffee. The table was right by a singer + amplifier.....no chance for talking! Restaurant...

fantastic food great service....three course meal for under £30 with a bottle of wine....u cant beat it.

I live in Southport and visited for an afternoon tea with my sister, she lives in Yorkshire and had been given champagne tea for two as a gift. What a depressing experience , no tablecloths on the pine tables ,the 3 small sandwiches each were...

Had two nights last week here, location brilliant, staff very friendly, room was nice on the front, bed was massive. Food was excellent, could not fault anything

We recently bought a taster menu voucher for 2 from Groupon and had a fantastic meal at The Dining Room at Alexandra & Victoria, Southport. The staff were very friendly and attentive, food was served piping hot and was without exception delicious. We went on...

Needs a good facelift. Blankets horrible - no duvets or throws. Staff friendly. £50 a night hotel, no more. Breakfast excellent. Fire alarm needs fixing, went off at 7.30 sunday morning. No apology.

Staff not very friendly food average would try a different restaurant on our next visit to Southport

Had been looking forward to an afternoon tea with my mum at the 'Alexandra and Victoria' hotel in Southport for some time after purchasing a voucher from Buy a Gift. It all started ok, the waiter was pleasant enough although the 'restaurant' is rather small...

Despite a group booking one of two roasts were not available, no strawberries, took an hour to get served, not very exciting food ro service

SO AWFUL, I WOULD GIVE IT ZERO STARS IF I COULD After buying two vouchers for afternoon tea for two from the Buyagift website, myself, my husband and our six-year-old twins visited the Alexandra and Victoria Hotel in Southport and the whole experience was awful....

I had to wait for my meal 30minutes. That is a bit too long.

My daughter gave us a Groupon Voucher for afternoon tea. This was my mothers day gift. It was a disgrace - 1 quarter sandwich each of smoked salmon, cheese, the last straw was a cucumber one. In all 3 quarter sandwiches each. The victoria sponge...

clean and close to pier and other attractions, this is a nice place to stop for a coffee and cake. The Victoria sponge cake was to die for, light and airy. Ask for a fork or spoon to help you eat it.

This hotel is one to avoid for the sake of your bank balance.My wife and l stayed earlier this month and we paid by debit card on arrival.The hotel later that day debitted our account again without authority.This was discovered when we checked our statement...

The taster menu is fantastic, and very cheap! Lovely staff. I went here with my family and we all had a lovely time, and really enjoyed the food. I'd definitely recommend this restaurant.

Having been thre times I have always found this restaurant to be great.

Used before and enjoyed, phoned to book, failed to inform us under new management and hence menu new! Was still hungry after two courses, and coffee! House wine supposedly bought from previous management, had it before and was a lot tastier and stronger, only summise...

We are residents of Southport, and we took our visiting friends to the Dining Rooms at Alexandra & Victoria for dinner yesterday evening. We have eaten there on several occasions at lunchtimes, and have always been impressed with the quality of food, the service, the...

Thankfully I didn't have to stay at this hotel because having Sunday lunch there was more than enough to put me off ever going back. There was high expectation on entering the dining area as the walls proudly displayed framed photographs of the hotel chef....