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4.5

Based on 144 opinions finded in 2 websites

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Nº 60 in 282 in Malvern Hills

Nº 11 of 89 British in Malvern Hills

CUSTOMERS TALK ABOUT DISHES WITH..beautifulporkroastcookedsalmon
Score

comment_iconOpinions

Nice fish, reasonable carvery roast

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Julian Dawson . 2024-08-25

MORE AT Google

Great place to enjoy a tea, even the food is absolutely good and tasty! ❤️ Nice view also

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Mihaela Larisa Rușeț . 2024-07-06

MORE AT Google

Had a celebration lunch here on Saturday lunchtime, 8 June 2024. Food was tasty, well cooked and presented. Atmosphere in restaurant was good, not overly busy but not quiet, waiting staff were very helpful and pleasant. Would definitely return here again.

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markdroitwich . 2024-06-08

MORE AT TripAdvisor

Took my mum for the Mother's day afternoon tea, which included a (very delicious) elderflower fizz cocktail. Afternoon tea was delicious and well presented. Scones in particular were gorgeous! Lovely surroundings. Staff very friendly although it took a while for our tea to arrive - I had to really catch someone's eye. I felt the afternoon tea was quite expensive (just under £26 per person) but didn't mind this when including the 'complimentary' cocktail. Otherwise, it would have felt overpriced.

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Emze . 2024-03-17

MORE AT TripAdvisor

This restaurant should have more support. The staff are wonderful and the food is excellent. I’ve been several times and it’s never let me down!

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Tour615955 . 2024-03-14

MORE AT TripAdvisor

Decided to give this place a try, and we were not disappointed! Lovely decor, attentive service and delicious food, we will be returning! I think we were most impressed by the bread of the sandwiches, fresh and not just plain old dry white! Also the scones and sausage rolls were yummy! Thank you for a delightful experience!

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Young75 . 2024-02-25

MORE AT TripAdvisor

My Wife & I went for an afternoon anniversary lunch. Excellent waitress service. Polite, friendly and knowledgable of both menu and wine selection. Easy, relaxed atmosphere with scenic views of the Worcestershire countryside. Good selection of starters, variety of mains and good selection of puddings. The Beef was outstanding. Really. Melt in the mouth. WOW factor ! Pudding was a Berry Crumble with custard. Again, 10/10. What a hidden gem this place is ! This is a Retirement Complex with a Restaurant open to the public. Would I visit again ? 100% yes. Price of two mains, two puddings, two large wines, plus a full bottle of wine, including a 10% non-obligatoey tip, circa £95.00. Well worth the visit. Excellent facilities, clean, tidy, spacious between tables and absolutely wonderful food. We will return & soon. Once people get to know what this place offers in Restaurant (food) terms, service & the quality of service and food presentation, it will take off to the moon........Beautiful place !

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David Swift . 2024-02-06

MORE AT Google

Our first visit to this restaurant and won't be our last. Smart, comfortable surroundings; friendly, professional welcome. The menu has plenty of choice, we had a starter, main and one dessert. Everything was beautifully cooked and delicious, the waitress was competent and friendly. My husband said the crumble was the best he had ever eaten! I was too full for dessert, the helpings were so generous. This is a real gem in Malvern and luckily for us only a 20 minute walk away. We look forward to our next visit.

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MJM48 . 2024-01-19

MORE AT TripAdvisor

Excellent and generous Afternoon Tea. Good selection of sandwiches, gammon slider and sweet items. Evening meals are also great, well prepared, tasty and well presented.

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Graham Anderson . 2023-12-09

MORE AT Google

We went to Aldwyn’s after we left a disappointing experience the Mulberry tree,honestly we couldn’t have gone anywhere better.The service was fantastic,very very friendly waitress who spent so much time and effort with us.Also food came out really quickly too.The food was of exceptional offering too,the gluten free options were amazing too which was pleasing as I was gluten free.The food was just outstanding,sensational and wonderful(if that is an understatement!).My starter was probably the best starter I’ve ever ever had at any restaurant I’ve ever visited,I had the ham hoc,everything was wonderful and I loved the ham very very tasty and also the fried bread was the most wonderful I’ve ever had and fried perfectly.Also both the sauces were lovely too and exceptional.I loved the parsley and veg too.Portion sizes were like a main.Also the steak was exceptional too,very tasty,very well cooked and tender.Also I love the bbq mushrooms too that come with it,tastes very nice,the mushrooms were delicious and juice streamed right down my throat.Also the bbq sauce was great too,tasted similar to the hard rock bbq sauce which I am obsessed with .A replacement for the hard rock that closed down In Birmingham in circa 07.Also my salad was delicious too.Also I loved the chips,the nicest Chunky chips I have ever had,really nicely seasoned too and actually a little different to what I am used to.All food was good portions,piping hot and beautifully presented.Also dessert was delicious too,my chocolate fondant was lovely best I’ve ever had,tasted delicious and I loved the nuts and also the strawberry on top tasted really nice.Also the pistachio ice cream was the best I’ve ever had and I loved the green thing too,Very nice icing as well.The atmosphere and decor was lovely too,loved the lights.I loved the music playlist too,had a good mix.The toilets were amazing too,very clean and you even had towels too.I loved the balcony too,amazing to admire the beautiful views of Malvern.Cannot wait to return

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Z3026OWandrewn . 2023-10-07

MORE AT TripAdvisor

We enjoyed a dinner here last weekend but what we hadn't realised is that this is an in house restaurant for a retirement home! The staff were very welcoming, the furnishings and settings very stylish and we enjoyed our meal. We were just conscious of being non-resident, especially as the neighbouring conversations seemed to be about medical ailments and powers of attorney, that's why the atmosphere wasn't what we hoped. I'd still recommend coming here for a nice meal, but just be mindful of this.

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H W . 2023-10-06

MORE AT Google

Food was excellent and very well presented. Service great and always with a smile. Go check this place out - don’t be put off by the location..

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Adam Brown . 2023-08-26

MORE AT Google

We went for afternoon tea on Saturday and were totally delighted with the food, which was beautifully presented on a contemporary version of the three tiered serving platter. The sausage roll was probably the best we have ever tasted, the bruschetta was a delight. The sandwiches were totally fresh on very good quality bread. Moving on, the cakes were all very tasty and not too sweet and the scones which rounded off the tea were also delicious. Service was unassuming but excellent, especially from Jai, who was bright and cheerful. All in all a terrific experience, and the quality outshone even Betty's of Harrogate, which is usually the gold standard for traditional afternoon tea. Well done, especially the chef!

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Peter W . 2023-08-14

MORE AT TripAdvisor

Beautiful beautiful beautiful. Cannot be faulted in anyway. My favourite place to dine in Malvern, Ledbury and Worcester. A pleasure to come back time and time again and never have any complaints.

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Foodmadkim . 2023-07-18

MORE AT TripAdvisor

The food at Aldwyns is fantastic. Everything is great quality, tasty and exceptional value for what it is. We like Aldwyns so much that we held our wedding breakfast meal here! And we weren't disappointed - they did a tremendous job, could not ask for a better day. The food was incredible, all guests thought so too, and they catered exactly to our requests. The menu the chef created was creative, delicious and beautiful. The staff were absolutely amazing. Very caring, thoughtful, nice and always go above and beyond to please everyone. The restaurant is located within a retirement village, hence why it doesn't get many visitors, but I would definitely recommend it. Walk-ins are welcome and there is visitor parking too. Can not thank Rebecca and her team enough for an incredible day. We can't wait to go back next time we're in Malvern!

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Liam L . 2023-04-18

MORE AT Google

Wonderful afternoon tea here. Very inventive savoury and sweet options. Great service from Lizzie and colleague. Beautiful setting.

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trissy Rowley . 2023-04-06

MORE AT Google

Mother’s Day afternoon tea fabulous staff very helpful food a drinks lovely very quick and lovely people

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Peter r . 2023-03-19

MORE AT TripAdvisor

Our first time here, lovely decor and views! Food was fabulous! We had Sunday lunch. 2 of us had the turkey, which was lovely and moist, 1 had the vegetarian quiche, which was delicious, and 1 had the salmon - cooked beautifully! 2 lovely, polite, friendly waitresses who were running back n forth serving everyone and doing a brilliant job! Will definitely go back again!

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Julie Morgan . 2023-03-15

MORE AT Google

Food was stunning here and the service was amazing. We will definitely be back

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Catherine Colgan . 2023-02-24

MORE AT Google

Brought my mum for lunch before a matinee at the festival theatre and thoroughly enjoyed it. The food was delicious, generous portions, beautifully presented and very tasty. The service was excellent too. Would definitely return if in the locality.

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Catherine Evans . 2023-02-12

MORE AT Google

Friendly staff, good food and not too expensive. Would definitely come again. Worth booking though so you're guaranteed a table.

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Sacha Redman . 2023-01-30

MORE AT Google

Food is delicious, service is attentive and they allow you time. We have been a number of times and feel so lucky to have a high quality restaurant like this at a reasonable price. This is a truly outstanding restuarant where old fashioned values are still upheld. We love going as it a beautiful restaurant we really appreciate good food, good service and wish to take your time and take in the surroundings. I saw a review commenting the service is a bit slow, well if you want American style dinning where they just want high trough put of customers and revenue and where you are brought the dessert menu straightaway after finnishing your main course then please visit a chain restaurant. The correct etiquette is to allow at least 15 -20 minutes between finishing your main course before being offered the dessert menu. So many British restuarants have forgotten this etiquette and are moving to American style commercialism responsible for over consumption and pollution of the planet and demise of the critical natural world. But still we continue adopt like sheep the mass marketeers brain washing advertising and social media celebrity influencers paid recommendations.

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386gabb . 2022-11-06

MORE AT TripAdvisor

Best cooked breakfast in Malvern! Butchers sausages and bacon. Friendly staff, proper pot of tea and linen napkins. We finished off with a swim and sauna at the Audley club downstairs. Brunch served 10-12 Mon-Sat - highly recommended.

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James Richardson . 2022-10-15

MORE AT Google

The staff were very polite and professional. The food was excellent quality and furnishing beautiful. Very impressive restaurant and the food very good if you like good quality. Very reasonable price at £25 for 3 course Sunday lunch. Booking again to go with my husband.

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386gabb . 2022-09-18

MORE AT TripAdvisor

Had a lovely beef roast - perfectly cooked with excellent gravy. The vegetables were also quite delicious. The chocolate raspberry tart was delightful.

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Andy Raheja . 2022-07-03

MORE AT Google

Very friendly service and delicious food although the wait for the main course was about 40 minutes we did very much enjoy our meal and would eat here again.

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Gilly . 2022-06-28

MORE AT Google

Sunday lunch - booked 1.15, arrived slightly early, ordered wine, 1 soup , 2 main courses from set menu. Soup was slow to appear, but very tasty & hot. Long wait with no further attention, although very few customers( most having "afternoon tea" - at 1.30pm !? ). Main course finally arrived at 1.30 - dry turkey slices, not hot, roast potatoes which had been standing & gone soft. Overcooked,dry yorkshire pudding & oily roasted carrot & beetroot- all dunked in dark brown gravy of unknown origin. Only diabetic need to eat made us tackle it. Staff excuse was " head chef off & very busy with cream teas ! " Still very few customers to be seen. Needs serious attention. Advise avoid.

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Janet Wilkes . 2022-05-29

MORE AT Google

Belated Mothersday afternoon tea. Beautiful surroundings, once we found the car park! Food delicious, beautifully presented. Prosecco lovely. Service good. Price very reasonable.

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Wendy Diamond . 2022-05-28

MORE AT Google

I had Sunday lunch here and the food was exceptional. The service excellent and the atmosphere was good. I will definitely return.

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philliphowell . 2022-05-15

MORE AT TripAdvisor

This restaurant is based within a retirement village, so fair to say the average age in the restaurant is almost certainly above 70. This itself is not a problem as both the retirement properties/village and the restaurant are very well kept. However, I cannot help thinking that the restaurant is catering purely with the elderly residents of the retirement village in mind as the portion sizes and the quality and choices appear to reflect this. limited menu. For example, on this visit, only 2 starters to choose from, 2 choices of meat for main and 3 deserts to choose from. One of the starters was Tomato soup, a basic starter. Main choice of Pork loin or turkey crown. On the menu it states all mains come with "crispy duck fat roasted potatoes, honey roasted beetroot, glazed carrots, buttered broccoli, and a yorkshire pudding with a red wine jus (GF on request)" As you can see from the photo of my pork loin, there was no yorkshire pudding, no buttered broccoli although there was cauliflower to replace that I assume. As it's pork it would be reasonable to expect stuffing or even pork crackling but no. The photo was exactly how I was served the meal with the veg already on the plate, previously I've been served the veg in a separate dish and there was a lot more on that occasion. On the latest visit, some people were served with the veg in a separate dish and some were served with the veg already on the plate, this place is very inconsistent with it's standards. Same with condiments, sometimes they serve them on the table, sometimes they don't bother at all. It happens every single visit to date, to the point it gets tiring pointing things out. Only 3 deserts to choose from, one of which was fudge cake with a scoop of vanilla ice cream. I don't expect a piece of cake to be on the desert menu, it's obviously bought in from caterers as well, I can get a homemade piece of cake for £3:50 from a very nice coffee shop. There are restaurants not too far away that are head and shoulders above this place offering a nicer meal for similar price. The meal I had was something I'd expect to eat at a garden centre. This place needs to decide, does it want to continue to cater for the residents as it appears to be doing so or is it looking to get more outside business, if it does it needs to improve because there are places doing it better at the moment.

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Restaurant-and-hotel . 2022-03-21

MORE AT TripAdvisor

We visited Aldwyn’s during a one night stay in Malvern. The venue is a 10 minute walk from the town centre and really is a hidden gem! We received a friendly welcome by the staff on reception and on our arrival into the main restaurant. I have read on a couple of other reviews that younger diners felt they weren’t made welcome but myself and my husband are in our early thirties and didn’t experience this at all. The restaurant itself is decorated beautifully and is light and modern - perfect for my husband who is visually impaired and requires good lighting. We visited on a Wednesday lunchtime and it was very quiet - one other table of diners in the restaurant and another table in the bar. This didn’t matter to us though and we really enjoyed our meal. We both had pork which was exceptionally tasty, followed by a passion fruit and white chocolate tart and my husband had crumble. These were also delicious! They also offer an extensive cocktail list - I had a pina colada! We will definitely be coming back and will bring family with us next time. Thank you!

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LibbyDavies90 . 2022-02-24

MORE AT TripAdvisor

Beautiful food and ambience was delightful

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Phillip Howell . 2021-11-21

MORE AT Google

5 of us went for Sunday dinner. What a lovely light, quiet place to eat. Staff were very friendly and attentive. Loved the fact that we weren’t rushed between courses. The food was delicious and plenty of choice for meat eaters and vegetarians or vegans. Just disappointed that they had run out of the pear crumble for dessert. The afternoon tea delivered to the next table looked amazing too.

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anne b . 2021-10-20

MORE AT TripAdvisor

What a lovely place. Fantastic food and great service. Highly recommended.

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anne brammer . 2021-10-17

MORE AT Google

Absolutely fantastic! Went for Afternoon Tea to celebrate a birthday, and we couldn’t have been looked after better. Every single member of staff went above and beyond, and we couldn’t fault the experience. The food itself was delicious - so much food, too! A top notch Afternoon Tea, in a lovely setting - will definitely be back! Plenty of parking, beautiful setting, fabulous staff - there’s nothing not to recommend.

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ElissaV241 . 2021-10-16

MORE AT TripAdvisor

We came here for an afternoon tea to celebrate an anniversary. Whilst the food was fantastic, the service was really poor. Outside of giving us the afternoon tea, nobody came to us for the 2 hour stay. Despite our attempts to get some attention this didn't happen, others around us got attention, just not us as we probably didn't fit the typical demographic. We had to go to the counter for more drinks and to pay our bill. Really disappointing as the food was fantastic and if the service was better we would definitely be coming back, but I couldn't recommend this place after our experience today.

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Mark Stansfield . 2021-10-02

MORE AT Google

First up I have to say the afternoon tea itself was the best I’ve had - fabulously fresh, tasty and a great selection! But unfortunately this was undermined by the service… We are a young couple in our 20s who booked this after lots of research to find a good afternoon tea. On arrival we noted it was in a retirement compound - no problem at all - although I wonder if us not fitting the usual demographic caused us problems. Our reception on arrival felt a bit frosty and impersonal - no friendly chit chat or smiles. We were not offered any drink menus so felt rushed into ordering English breakfast tea - I wonder if there were other teas available? The afternoon tea itself arrived in good time but again with little communication/ friendliness… after this we were unable to grab anyones attention for the rest of our stay, whilst the tables around us had frequent checks to see that all was okay. We had to walk over to the bar in the room next door to request more tea, where my partner says he got a disapproving look for this. We hung around after finishing our tea but nobody came so in the end left our plates and went to pay at the counter - again with no smiles or conversation. I wonder if the venue doesn’t like younger people (people outside of the demographic/ target audience for the retirement complex) visiting - if so it may worth making this clearer on your website! Thanks again for the lovely food.

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198ellies . 2021-10-02

MORE AT TripAdvisor

Booked sparkling afternoon tea for Sunday 15th August. No staff in reception. Found restaurant staff to show us to table. Food arrived after 20 minutes. No drinks and no staff on floor. Went to bar, fizz eventually arrived. No tea. Called waitress to ask. Still no tea. Eventually paid and left. Emailed manager Simon Williams with complaint. Prompt acknowledgement and promise of feedback. Heard nothing. Sent repeat email, no response. Chased by phone. Promised call back. No response. We wanted to deal with this complaint privately but have become totally frustrated with the lack of response so are forced to place this in the public domain. We have previously enjoyed our visits to Aldwyn’s but right now find it hard to foresee a return visit. We look forward to a constructive response.

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stevecO4689GH . 2021-09-23

MORE AT TripAdvisor

We had a belated birthday celebration here for family and friends and it was perfect, just what I wanted. The food was excellent, the staff were helpful and friendly and the venue was lovely, it was very relaxed and the attention to detail was great. We had afternoon tea and everyone said how much they enjoyed it and what an amazing find it was.

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moonmin_troll . 2021-09-12

MORE AT TripAdvisor

I booked lunch here for my wife's birthday. It was 1:15pm on a Monday and we found ourselves the only diners – no matter. We were shown to our table and given menus. The restaurant was deserted. A table for two hadn't been cleared and had the remains of a meal, its chair pushed out in the aisle. A vacuum cleaner stood centre stage abandoned mid-clean. We felt like we'd boarded the Marie Celeste. We ordered some lunch and waited. And we waited. After about 20 minutes the young lady came and said there was a delay due to a problem with 'communication technology'. We had a wander round, looking at the art on the walls. We went outside to the terrace where there were several tables, chairs and umbrellas but the terrace looked like it hadn't been swept in days with pine needles, paper biscuit wrappers and litter under the tables. We went back in and the young lady returned to say there was a further delay due to problems with 'communication technology'. She returned a third time with the same reason for the delay by which time we'd figured that problems with communication technology probably meant that the chef was still in bed and wasn't answering his phone. As our wait approached the hour we got up and left. We were offered complimentary desserts (no, thank you) and weren't charged for the bottle of water. All in all, very disappointing. By now it was too late to go anywhere else for a birthday lunch so our day was well and truly spoiled. Would we recommend it? Of course not.

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Richard E . 2021-08-20

MORE AT TripAdvisor

Lovely place for a relaxed treat. Great food and friendly service. The afternoon tea was brilliant.

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Helen Worrall . 2021-08-05

MORE AT Google

We went for a meal here on a Saturday evening. The decor and feel of the place was lovely, although perhaps some classical background music (rather than nothing for half the evening and pop for the other half) would have added to the ambience (although...

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kate m . 2021-07-25

MORE AT TripAdvisor

Great ambience. Good food. Worth a visit.

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Simon Thompson . 2021-07-23

MORE AT Google

We decided last minute to find a restaurant for dinner. Everywhere was full but this popped up with plenty of space, normally a red flag but I really didn't want to cook so it was this or a takeaway. What a wonderful place, decor was...

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AJSNO2 . 2021-06-27

MORE AT TripAdvisor

Another great experience, great food, service, atmosphere and value for money. Thanks to the staff for the perfect Father's Day afternoon

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CWP48 . 2021-06-20

MORE AT TripAdvisor

My family and I visited for Father’s Day Sunday lunch. We were greeted by extremely lovely and friendly staff who showed us to our table and took our drinks orders. The sirloin steak was mouthwatering and cooked to perfection while the Salmon looked very nice...

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Relax02442009811 . 2021-06-20

MORE AT TripAdvisor

We ate here on a Tuesday night, unfortunately it was not busy at all but I'm certain that there'd be an amazing atmosphere if busy (for afternoon tea maybe?) whilst admiring the stunning views. The staff were friendly however I think the food let the...

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IndyS83 . 2021-06-15

MORE AT TripAdvisor

We went to this restaurant as the website looked amazing and the menu looked brilliant. Other than the staff being really kind and helpful and the views being incredible the restaurant was a complete let down. The food was terrible - the lamb rump (£18.95)...

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Lolly H . 2021-06-10

MORE AT TripAdvisor

Fresh, well balanced dishes, subtle use of flavours. Wish I lived closer so I could visit more often. Staff, very friendly and welcoming. Definitely recommend if you're in the area.

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Matthew Dunn . 2021-05-31

MORE AT Google

Fantastic! We went here for afternoon tea around lunch time. Everything served was superb and fresh. We were absolutely stuffed once we’d finished. The setting in awesome and was made even better with the sun allowing us to sit outside. The staff were very friendly...

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JB-AMG . 2021-05-31

MORE AT TripAdvisor

Lovely calm atmosphere and decor. Staff are extremely friendly, polite and helpful. We went for the 3 courses. Food was fresh, perfect portion size, great flavours. Will most definitely be returning when in the area. I recommend the King prawn linguine

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mattdQ9831UD . 2021-05-31

MORE AT TripAdvisor

A varied menu using fresh produce with imaginative preparation and presentation. Good but unobtrusive service.

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ragtimeband . 2021-05-26

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I was treated to mothers day lunch. There was a good selection on the 2 course menu I chose the roast pork which came with a very good selection of vegetables, cubed beetroot was unexpected however it made a lovely change. The meat was very...

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Eve2701 . 2021-03-16

MORE AT TripAdvisor

We waited ages for our coffee and it was then warm not hot. There are lovely views in the restaurant but the coffee lounge has no aspect..

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vivienwelland . 2020-03-05

MORE AT TripAdvisor

We have today had a three-course lunch here. Have to say. Staff friendly and helpful. Wheelchair access is fine. Access is flat to the restaurant. The disabled toilet is also fine for our wheelchair. Lunch. Simply superb. All three course fantastic. We ate everything! Very...

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Allan G . 2020-03-04

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Lovely setting, great food and drink (excellent value for money) and the staff are great. We have eaten here several times, evenings, Sunday lunch and Christmas dinner and never been anything other than very happy with all aspects of our visit. Need to try the...

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CWP48 . 2020-03-03

MORE AT TripAdvisor

Lovely calm atmosphere with friendly staff and great facilities for membership

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Pauline Wolfe . 2020-02-21

MORE AT Google

My husband and I visited Aldwyns at Ellerslie on 26th January for Sunday lunch. This was our second visit to this superb establishment. As ever the meal and service was absolutely outstanding. The beef was beautifully tender, just how I like it. Nothing is ever...

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belle28 . 2020-02-20

MORE AT TripAdvisor

Went with my mum and 5 year old daughter. We had a lovely time. Food was delicious and plentiful. Restaurant was clean and smart. Staff were fantastic. Highly recommend

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Aimee H . 2020-02-19

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I visited Aldwyn's this afternoon with my husband and my parents for afternoon tea. We were a bit uncertain due to some recent mixed reviews but we really enjoyed ourselves!Firstly, the restaurant and bar area (and the loos!) were beautifully decorated - it was all very clean and the chairs were comfy. We were notified that there would be a bit of a wait for our food to be delivered but time soon flew by as we chatted and looked out at the scenery. Our server was very attentive and checked up on us regularly. He also talked us through the different food items when they were delivered to our table. The food was excellently presented and it was all lovely - we particularly enjoyed the cheesecake and the salmon sandwiches. As it was February, we had the Valentine's Menu which also included a glass of (very nice) Prosecco.All in all, service was excellent, food was lovely and the atmosphere/surroundings were great (although it was a quiet day, there was music at just the right volume to provide ambience but allow for conversation). We had a wonderful time and will be returning again later in the year.

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BeccaLamb . 2020-02-18

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I took my mother for her birthday for afternoon tea after seeing all of the positive reviews. Such a shame that our experience was so bad! Arrived and stood in the bar for several minutes while the three young bar staff stood behind the bar chatting. After a few minutes we were beckoned over! They confirmed that we were there for afternoon tea and we had requested no cranberry on our turkey sandwiches. We were sat at the table and were given tea but no options of what tea we could drink. We were not provided with any afternoon tea menu to tell us what we would be eating. The afternoon tea was brought to the table and there was no explanation as to what the food was. The sandwiches had cranberry in so had to be sent back. The scones were burnt and hard and the mince pies were clearly shop bought. The cheesecake was so distrusting that we could not eat it. We were there for about 2.5 hours. Not once did anyone come to our table in that time to see if everything was ok and I had to get up once to find a staff member to ask for some more tea. An extremely disappointing experience, poor service from staff who obviously couldn’t be bothered. We would have perhaps come back to have lunch or dinner as we are local but the whole experience put us off. We won’t be returning unfortunately.

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lovemyfood1977 . 2020-02-15

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We chose Aldwyns at Ellerslie for celebrating my Sisters Birthday with Afternoon Tea. We were uncertain about choosing a restaurant which also serviced a retirement complex. But boy were we delighted that we did! The location overlooking the Worcestershire countryside is stunning and although we couldn't take advantage of the outdoor terrace due to the time of year we enjoyed the very contemporary and comfortable interior of the restaurant. The Staff were very attentive and courteous, and the service was exemplary. We took advantage of a special 2 for 1 offer for afternoon tea and this can sometimes be reflected in a reduced quality product being provided however, not in this case we were delighted with the excellent quality, content and variety of our "tea", with fresh and delicious ingredients and which catered very well for our parties particular dietary requirements. We took advantage of a "Prosecco starter", and there was a constant supply of tea and coffee as well as being offered other refreshments during our stay.We had a thoroughly enjoyable afternoon here and are planning our next visit to enjoy another one. From our experience we would certainly recommend you try Aldwyns at Ellerslie for a special Afternoon tea experience.

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Y2906UHrichardd . 2020-02-09

MORE AT TripAdvisor

The starters were alright but the smoked salmon and avocado mousse came without any bread. The beef was overcooked and tough with uninteresting veg and the plateful was luke warm, one of the 3 servings came 5 minutes after the rest. We ordered 4 coffees which came in cups not very warm one might of expected a cafetière, and 2 desserts which never came at all. The service was very slow and when I complained about the whole meal the 2 members of staff said they were short of one and were not surprised at my complaint. As a previous reviewer has said the wine list is very expensive, an ordinary Argentian Merlot £31.

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tillers71 . 2020-02-02

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Booked Aldwyns as a new restaurant to try for when we go to Malvern. Booked based on the previous reviews on here and facebook. The wife and I were staying in the Abbey Hotel and wanted to peruse the wine list before heading out for our evening meal. As it's not on the website, we stopped by to get a copy emailed over. The list is not extensive - which is cool by us and the choice is still good. And the prices are competitive for the restaurant.Don't worry about not being retiring age to dine here - we're 30 somethings and was made to feel welcome from the moment we stepped in the door - both times. The reception team and the staff in the restaurant / bar are friendly, polite and welcoming. The restaurant itself is gorgeous - art decor and classics with a modern twist. And during the day, I am sure you would be able to see for miles. However in the evening it is cold - the air con and under floor heating don't play together nicely, as I was told. The food is hit and miss. My starter was served cold - which i wasn't expecting - but it was supposed to be like that (didn't say on the menu). My mains with the chicken, beetroot and blackberries was good - beautiful flavours all mixed together. The wife's halibut was good too. For dessert I chose the plum pudding - however that was cold too including the crème Anglaise (not room temp or tepid) - i did mention it to the waiter at the time and i was told my comments would be passed onto the chef. My wife's cheesecake was not what she expected. Aside from the food, the evening felt rushed - we had three courses, and wine within the hour and out within an hour and a half. This did dampen the experience. We were also the only ones on a Friday night. I know it's part of a retirement village, however the general public can dine there too and non residents were in the bar area. For me / us this is bordering on two to three - based on everything - experience, food, surroundings - mixing classy restaurant, friendly staff with odd tasting food in a cold, empty restaurant. Look, we will give it another go - now that we know what to expect - just not in January though - and we'll wear something warmer for the winter months.

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Jannon01 . 2020-01-20

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We visited Aldwyn's at Ellerslie today.

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Aimeebaby6 . 2020-01-19

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A nice restaurant open to the public.good food and service.

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Simon Thompson . 2020-01-14

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We had delicious afternoon tea but did rather bring down the average age on the clientele! We weren't sure what to expect and it appears to be part of a retirement village but the restaurant itself was very pleasant and comfortable. Sandwiches and cakes were plentiful, served in deco style, 3 tier tea displays, and tea was "bottomless". The gluten free selection was really good too. Not sure whether the cakes were made in house or not but they were nice, and the sandwiches were fresh. The staff were friendly and efficient so all in all we had a lovely couple of hours catching up!

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Claudia O'Grady . 2019-12-30

MORE AT Google

We ate here today for our anniversary and couldn't of asked for better service , all three courses were superb , not in an obvious place but more than worth finding ,a real hidden gem in malvern , if you want fantastic food at a reasonable price you wont be disappointed here

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H3986SWpaull . 2019-12-15

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This new hotel is situated quite near the Malvern theatre and in close proximity to the town centre. The hotel is finished to a very high spec and looks very nice.

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dinodamore . 2019-12-09

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We attended a charity fundraiser lunch for Malvern Theatres. The dining room is fairly large, very airy/light and beautifully decorated. Service is friendly and faultless. The wine list is VERY expensive (cheapest Merlot and Sauvignon was £60 for the two bottles - which were OK but not amazing) ... we would have liked a third bottle but not at those prices. IMO they should reduce the wine list prices by 20% - they would sell more. We also thought that chardonnay was a bad choice as the House White, it is very unfashionable nowadays. We were warned by friends before we went that the wines were very pricey. The starter based on amazing smoked salmon was fine dining. The main course based on lamb cutlets in a herb and mustard crust was almost faultless, but served on plates that were not hot, so the lovely pea puree was cold. Orange and chocolate desert got high praise. We looked at the normal lunch prices and they are quite expensive, but based on our experience they are probably worth it. Early days, but with a few tweaks this could be somewhere we will visit as a treat.

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NicandSue . 2019-12-02

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Myself and my friend got the opportunity to dine here as part of a prize we won. Such an amazing experience, amazing service, beautiful food and the most amazing. Would definitely visit again.

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E1866CLhelenb . 2019-11-30

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we have eaten on several occasions at Aldwyn's mainly on a Sunday for Lunch. The first few times were very good although service was a bit slow. The food was good tender meat lovely veg glazed carrots etc.

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marksgd . 2019-11-12

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Been coming to Great Malvern for many years and done all the restaurants. This time we tried Aldwyns at Ellerslie and what a gem. The food was excellent and service from Tia exceptional. Its not obvious where this restaurant is but please take the time and effort to find it as you won't be disappointed.

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neilb533 . 2019-11-03

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What a great choice of savoury & sweet. Best Afternoon Tea we’ve ever had. This was a present for a friends birthday, which we all enjoyed. We will recommend to all we know. Best Afternoon Tea in Malvern.

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Ruth D . 2019-10-12

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Wow ..fantastic afternoon tea ..food amazing. Staff friendly..great price ..best one iv ever had ..many thanks for the diabetic desserts..went out of your way ..definitely be back

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I268 . 2019-10-05

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We were lucky enough to stay overnight here last night whilst visiting Malvern and decided to eat in this beautiful restaurant. Such an attractive setting over looking the countryside. Lots of choice on the menu. Our dinner was delicious and cooked to perfection. We chose River Trout and Chicken with basil and goats cheese. We thought the prices were very reasonable for the excellent quality. The interior is also incredibly stylish. I would strongly recommend this restaurant whether you are a couple or a larger group and I think it would be particularly nice for a special family gathering - enjoy!

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RockHill_10 . 2019-09-28

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We were slightly put off originally by the location but the restaurant itself is really nice, fairly modern and the food was very good. We both had three courses and enjoyed all of them. Definitely worth a visit if you live locally.

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Richard S . 2019-09-25

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Treated ourselves to afternoon tea at this gorgeous restaurant and my goodness what a treat it was!! I have had quite a few afternoon teas in my time and for variety, originality, flavour and presentation this has to be the very best that I have had the pleasure of experiencing. From tiny scotch eggs and beef and Yorkshire pudding tartlets to gin and tonic strawberry cheese cake, every morsel was outstanding. We have big appetites and had made sure that we arrived really hungry.. and yet we needed the take away boxes to bring our leftovers home! Emily is a wonderful restaurant manager; she is always cheery and attentive and ensures the opulent surroundings feel friendly and inviting.

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NJTMalvern . 2019-09-24

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Had a great afternoon tea with a tray of different kinds of food items - both savory and sweet. All of which were great, and for a very reasonable price for the quality what we received. Staff was professional and friendly, as well as the overall feel of the place is premium. Would recommend.

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Artūrs Žukovs . 2019-09-18

MORE AT Google

Went there for afternoon tea, the location is not that far away from the centre, however, not crowded or loud as some other places we have visited during our stay in Malvern. Great service and very friendly staff members, the premises of the restaurant are very up-to-date, it offers both modern interior and a beautiful view of the hills and pine trees if you choose the tables outside, which we did. Enjoyed both the afternoon tea set with a colourful range of both sweet and savoury pastries, as well as the opportunity to spend some quality time with the family in calm environment.

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madarazv . 2019-09-18

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Had a great afternoon tea with a tray of different kinds of food items - both savory and sweet. All of which were great, and for a very reasonable price for the quality what we received. Staff was professional and friendly, as well as the overall feel of the place is premium. Would recommend.

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Arccaz . 2019-09-18

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I found this restaurant on trip advisor, not so far away from us in Worcester..so thought, after the good reviews, we’d book a meal for my birthday..

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alisond563 . 2019-09-17

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I am reluctant to share this stylish, welcoming restaurant as I want to keep it to myself but feel they deserve the publicity. This gorgeous dining area with a terrace overlooking the valley towards Brendon Hill is so inviting. It is matched by the wonderful staff who know what excellent service is. The lunch matched the high standards and my guest remarked “it was the best meal she had had in years”

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Caroline S . 2019-09-14

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Having been here for a wonderful afternoon tea last year we decided to pop in for our wedding anniversary. The restaurant is in the Audley Ellerslie retirement village complex in the centre of Malvern (we're about 15 years off that yet!) so an unusual situation however the bar / lounge & restaurant are beautifully decorated and has a great menu and welcoming, professional staff. Views are fantastic, food was very good.

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edieg24 . 2019-09-13

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My mum booked afternoon tea here for my birthday, we soon discovered it was a wonderful hidden gem! We sat on the terrace where they served us in the sunshine. A lovely relaxed atmosphere. We really enjoyed it, Afternoon tea stand was very indulgent with more enough for both of us. They even gave us a lift down to the train station after which was the icing on the cake! Looking to return very soon!

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Joshua S . 2019-09-12

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My wife surprised me with an afternoon tea trying out a new venue for us. I must say we had a lovely time and the staff especially Pat couldn’t do enough for us. Very personable and a credit to Aldwyn’s. Highly recommended and will be visiting again to try out a Sunday lunch! Thank you.

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GettingthereMalvern . 2019-09-07

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We came for afternoon tea during a break in the malvern hills for my mother in laws 70th on 25th august. A little worried at first as it seemed to be in a retirement complex but on arrival we needn't have been, it's an independent restaurant that just happens to be within a retirement complex. A beautiful location, spotlessly clean, very well furnished and a warm welcome.

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tony t . 2019-08-25

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Just had an amazing afternoon tea at Aldwyn's at Ellerslie. Food delightful, so much choice available, service impeccable. We went in for a look, four hours later, my mother, daughter and I were still enjoying ourselves (empty prosecco bottles aside!) A wonderful environment, and certainly a venue we will be revisiting. Cannot recomend highly enough. We are looking forward to revisiting in future for more Afternoon Teas, along with breakfasts, dinners and certainly a number of their entertainment evenings! Well done, Aldwyns, and thank you!

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Marina S . 2019-08-19

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A delightful way to cheer up a rainy Sunday afternoon enjoying a most delicious cream tea!

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janesC9956KR . 2019-08-12

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Me and my friend came here for Afternoon tea the other day and I must say it was one of the best afternoon teas I've had. We regularly go for Afternoon tea and it definitely didn't disappoint. The staff were all lovely and attentive, in particular Miles. Couldn't fault the food, experience or venue. I've recommended it to many people and would definitely go again! Lovely place and beautifully decorated.

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Heidisalis . 2019-07-23

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Food delicious and was able to eat outside on terrace. Service attentive. Lovely decor. My visit was for lunch - had the calves liver which was cooked to perfection.

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Jacqueline M . 2019-07-15

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Nice choice in each category. Excellent service. £26.50 each exceptional price. Top marks for catching the right vibe.

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pjayem2003 . 2019-07-10

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Food was fine, service rather slow but not enough parking spaces for the size of the restaurant. if you held a function there I don't know where every body would park because there is no other parking.

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AG100 . 2019-07-10

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Excellent food and great service. My first visit was Sunday lunch , real chefs that cook quality food . The afternoon teas looked amazing!

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Andyram67 . 2019-07-09

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We have dined at Aldwyns on several occasions for Sunday Lunch. The food is very good as are the staff. i had noticed that they advertise RIb Of Beef on the web site for Sunday lunch however i have yet to try it as its always a Rump of Beef. The rib would be so much better taste & tender than the Rump!!. Apart from that no negative comments . Today's Lunch was very good super Veg Nice meat (Rump) & a good serving Roast potatoes etc .

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marksgd . 2019-07-07

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I have just enjoyed a delicious lunch with my husband at your lovely restaurant. There was a great menu with clear guidance for dietary requirements that was very helpful for me as a coeliac. Our waiter was brilliant - very friendly and helpful and it was a beautiful setting.

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Lucy H . 2019-06-15

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This hidden treasure has only been open six months but is already leading the way for excellent cuisine in Malvern. We called in for Sunday lunch and were shown into a beautiful restaurant with stunning views. Our Hereford Beef main course was superb and served with extra brown gravy which accentuated the flavour. The service was impeccable and the whole meal an absolute delight and for the disabled it's all on one level. But I'd rather not want too many to find out about this little gem!

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Adesgraham . 2019-06-02

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Great setting, attentive staff and a real feeling of decadence all await you in this beautiful development and all with amazing views across towards the vale of Evesham

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JFHT . 2019-05-31

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Lovely afternoon tea. Very pleasant and relaxing.

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Linda King . 2019-05-24

MORE AT Google

After seeing Aldwyn,s at Ellerslie advertised in a magazine, we thought we would pay a visit `Saturday evening we popped in for a drink just to have a look really. The lady on the Bar was very pleasant and informative regarding the spa Restaurant etc . We had a look at the menu `& decided we would call in for Sunday lunch .

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marksgd . 2019-05-12

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