Alchemy Coffee (Paul Street) in Hackney

I bought 3 drinks and 4asun I was forced to take Pomo which I did not want and 2 herbal Drinks water and appletiser my bill was £85 I felt I was robbed ..same tactic they used when I went several weeks my bill was £92 i felt robbed badly .I am a chef myself it’s awful what they did ..rogue restaurant

Do not go to this cafe. The manager was awful. The staff are rude. I have been drinking 'vegan' hot chocolate here for months. I ordered one at the counter as normal ... 'one vegan hot chocolate please' ... I was told that they didn't have a vegan version - and never had. I told the manager as this is not acceptable and is also very problematic for people who are actually ordering vegan options due to lactose intolerance ... I was after nothing more than an apology and making them aware. He told me it was my fault for not checking and asking properly. WHAT!!!?? He embarrassed me in front of other customers in the queue and shouted at my boyfriend for no reason. Will never go back here again! There is a lovely independent cafe with friendly staff and beautiful pastries across the road and a few doors up - highly recommend spending your money there instead (also they also unndersatnd the importance of food allergies and veganism).

I booked a table for 18 people at to celebrate my husband’s birthday. We arrived at 1 pm, expecting to have lunch together, as I had clearly stated when making the reservation. Unfortunately, the entire experience was a disaster. Upon arrival, we were told to order through an app, but after trying for 30 minutes, the app kept saying they were too busy to accept orders. We had no choice but to go to the bar to order directly, where we were told the wait time for food would be at least an hour—despite it being peak lunchtime. After waiting patiently, one of our friends went back to the bar to place an order after confirming a new dish choice with his wife. When he returned to the bar just five minutes later, he was told that they were no longer accepting *any* orders at all, and that he would have to order through Deliveroo and have it delivered to the restaurant! This was at 1:30 pm, during peak lunchtime, for a group that had made a reservation specifically for lunch in the restaurant. To make matters worse, after waiting over an hour, we received below-average food that was overpriced and disappointing. This is absolutely unacceptable for a place that claims to cater to large groups and events. The lack of communication, delays, and poor service completely ruined what was meant to be a special celebration. If you’re planning a large event or want a decent meal in a timely manner, I would strongly suggest looking elsewhere. I regret choosing this place for such an important occasion. ---

unfriendly staff, they pretend to be cool and easy London fashionable but in reality they are careless it's chaotic and not well kept

Hugely disappointed by the staff's behaviour, the lady at the till, called me rude in front of the whole queue. Please do not go there if you respect yourself.