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4,5

Based on 1.151 opinions finded in 3 websites

4.5Ambience4.5Cuisine4.5Price4.5Service
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comment_iconOpinions

There was a lot of food, but it was uncomfortable because they kept asking if I needed anything more.

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SHINee I love . 2024-03-09

MORE AT Google

Very good Italian restaurant. We go there quite often, strongly suggest a visit!!!

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Gianluca Bianchi . 2024-02-18

MORE AT Google

Mushroom pasta was flavourless it’s just cream and mushrooms the potatoes side with the breaded chicken were too old and dry. I tried peppe at Kingston and I had exactly the same mushrooms pasta and it was soo good

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marwa fahmy . 2024-02-14

MORE AT Google

Great place! Been going for many years now and the food never disappoints. The vibe is great and the service is very nice everyone is polite and attentive.

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Barbara t . 2024-01-28

MORE AT Google

I recently had the pleasure of dining at this Italian gem that left me beyond impressed. From the moment we walked in, the staff's smart attire and warm welcome set the tone for a delightful evening. The ambiance was perfect – a calming atmosphere created by a crackling fireplace, soothing background music, and the soft glow of candles on each table. Despite our time constraints, the staff ensured prompt service without making us feel rushed, allowing us to savor every moment. The menu boasted reasonable prices, and the quality of the food exceeded all expectations. The Pollo Loggia was a revelation, a dish to be remembered, while the Tiramisu was a perfect finale – indulgent yet surprisingly light. This dining experience was nothing short of exceptional, making it the best meal I've had in years. The genuine care shown by the attentive staff, combined with the deliciously memorable dishes served, created an evening to remember. I am eagerly anticipating a return visit to indulge in a leisurely exploration of the entire menu. It's no wonder the place was buzzing even on a Thursday evening – it's a true culinary haven well worth revisiting .

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Kim Wilmshurst . 2024-01-19

MORE AT Google

An amazing experience, wonderfully hosted by the attentive and friendly staff. The dietary needs of our party were fully catered for and the dishes were full of flavour. The portions are big, fantastic value, and the decor has a very homely vibe. A great place to bring family and friends, highly recommended!

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Alisdair Smithies . 2024-01-16

MORE AT Google

it is delicious! I liked everything except the narrow spacing between tables.

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SueHyun Chung (Kate Lee) . 2024-01-12

MORE AT Google

I highly recommend this place! Every time I've passed by, it's always bustling with people, which piqued my curiosity and interest. Today, we decided to pop in for lunch. The staff were exceptionally courteous. We ordered calamari, lasagne, seafood pasta, and garlic bread, and I must say, the food was absolutely delightful. The calamari, in particular, was a hit – I would urge everyone to give it a try!

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Luka L . 2024-01-08

MORE AT Google

Amazing pizza! Get the large and share with someone you care about. Great vibes and warm atmosphere. Recommended!❤️🍕

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Emily Julia Kuipers . 2023-12-29

MORE AT Google

One I Kingston is not good at all but the New Malden one is fav. Friendly staff too.

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Prashant Amatya . 2023-12-27

MORE AT Google

Great food & atmosphere. It was really so the food took a while to come, but it was well worth the wait.

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先生James . 2023-12-19

MORE AT Google

Big portions of classical italian food, classical singer for the night, and homely setting for a christmas party

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Mathu Karunanithy . 2023-12-11

MORE AT Google

Excellent service, nice atmosphere! Four of us went to dinner and had lovely time, nice food, well priced and excellent service with a smile. Thank you for looking after us Emanuele! We will definitely go again.

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Tony Egan . 2023-12-05

MORE AT Google

Have been many times. Great place, friendly staff and wonderful food. Gradually working my way through the menu. Good atmosphere if out with friends.

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Wendy M . 2023-11-21

MORE AT Google

Took over 2hrs hours for our cold food to arrive. Put Cheese on my partners diner when she said no cheese. Had the cheek to try and add 20% service charge. The worst. This place use to he great under the old management.

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J Wed . 2023-11-21

MORE AT Google

An old favourite, never lets you down. Another lovely meal, great atmosphere and service responsive to every need (two milks for the tea!). Even the defiant child who refused everything on the menu was eventually won over and left happy.

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Tom Connor . 2023-11-14

MORE AT Google

Highly recommended! Incredible hardworking staff and even better tasting food. Will definitely return!

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Stefan Stefanov . 2023-11-13

MORE AT Google

I have ordered a spaghetti ragu for take away and it was the best ragu I had in uk in the past 11 years, thanks guys amazing job. Mario.

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Amie Manning . 2023-11-11

MORE AT Google

Authentic Italian food and excellent, professional service. Thanks a lot!

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Lina Lewis . 2023-11-03

MORE AT Google

We come here when we are in the area, a proper no-chain family Italian restaurant. Authentic Italian meat and fish dishes plus pizzas and pasta. Good wine list too.

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David Richardson . 2023-10-17

MORE AT Google

Real Italy in New Malden, Very good italian kitchen. Best Service. You make us feel in Italy!👍😉 regarda from Germany

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Jörg Kemper . 2023-10-08

MORE AT Google

Disappointing. Service started off well but got worse as the meal went on to the point we gave up on ordering a sweet. Food was ok. Wouldn’t bother going back a 2nd time.

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Mike C . 2023-10-07

MORE AT TripAdvisor

We have been going to Al Forno for many years and have never been less than completely satisfied with both the food and service, a special mention to Fabrizio the manager,a really friendly guy. Ignore the very few negative reviews,go along and try it for yourself you won't be disappointed.

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Camper53433637498 . 2023-10-06

MORE AT TripAdvisor

Great food Very busy. Need reservation

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Kwangjae Oh . 2023-09-27

MORE AT Google

What a horrible experience we had since our last visit in 2021. We have been regular customers for years, and we were really looking forward to come back after since the pandemic. First, service was the worst. We were rushed and not attended enough throughout the evening. We try to order something, and midway through the order, the waitress decides to just leave the table leaving us with outstanding requests. This kept happening during the whole dinner. Second, the tagliolini with truffle were so tasteless and bland, I had to keep adding salt, pepper, chilli olive oil just to get some taste out of it so I can finish my plate. And I am usually not a fussy eater. The pasta itself was undercooked and very doughy/chewy, too. We ordered extra pepperoni on our pizza, and in our opinion, there was no visible difference to the amount of salami put on it. What came out to us is what it would normally would've come out with. Thirdly, I ordered a tiramisu which I was really looking forward to, given all the experinece so far, that this will wash all the bad away. How wrong was I... The tiramisu was nothing short of a small whiskey size glass stuffed with layer of lady fingers and a layer of mascarpone with just a shy amount of sprinkled cocoa on top. Upon looking closely at the so-called tiramisu dessert, I noticed that the lady fingers were so dry and not soaked in coffee at all. I decided that I won't be having this and wished to return it. When we received the bill and after we paid for everything we had but the tiramisu, we were asked by our waiter how our food was. So we though, oh, someone actually cares and wants to know, how nice. Little did we know that no one actually cared, and the only reason we were asked this was so that we can be told by the Manager how wrong we are, how we have no right to complain about the food or the service, how as a goodwill gesture we weren't charged 2 pounds for the extra pepperoni (which on the contrary was on the bill, and we paid for with no objections), how the Manager is sick of customers telling them how Italian food should or should not be, how we have no right to object or say anything negatively about their precious chef's dishes, how we don't understand nothing, etc. In conclusion, and after reading through previous reviews too, I can confidently say that this seems to not have been nor will be the first or last case. There seems to be a clear pattern and common complaints about same thing, but that no one will ever take that constructive feedback away and try to improve. Needless to say after years of supporting this local business, we will no longer be returning. Not just for the terrible food experience, but more so for the horrible customer service we received from the Manager.

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K T . 2023-09-23

MORE AT Google

What a horrible experience we had since our last visit in 2021. We have been regular customers for years, and we were really looking forward to come back after since the pandemic. First, service was the worst. We were rushed and not attended enough throughout the evening. We try to order something, and midway through the order, the waitress decides to just leave the table leaving us with outstanding requests. This kept happening during the whole dinner. Second, the tagliolini with truffle were so tasteless and bland, I had to keep adding salt, pepper, chilli olive oil just to get some taste out of it so I can finish my plate. And I am usually not a fussy eater. The pasta itself was undercooked and very doughy/chewy, too. We ordered extra pepperoni on our pizza, and in our opinion, there was no visible difference to the amount of salami put on it. What came out to us is what it would normally would've come out with. Thirdly, I ordered a tiramisu which I was really looking forward to, given all the experinece so far, that this will wash all the bad away. How wrong was I... The tiramisu was nothing short of a small whiskey size glass stuffed with layer of lady fingers and a layer of mascarpone with just a shy amount of sprinkled cocoa on top. Upon looking closely at the so-called tiramisu dessert, I noticed that the lady fingers were so dry and not soaked in coffee at all. I decided that I won't be having this and wished to return it. When we received the bill and after we paid for everything we had but the tiramisu, we were asked by our waiter how our food was. So we though, oh, someone actually cares and wants to know, how nice. Little did we know that no one actually cared, and the only reason we were asked this was so that we can be told by the Manager how wrong we are, how we have no right to complain about the food or the service, how as a goodwill gesture we weren't charged 2 pounds for the extra pepperoni (which on the contrary was on the bill, and we paid for with no objections), how the Manager is sick of customers telling them how Italian food should or should not be, how we have no right to object or say anything negatively about their precious chef's dishes, how we don't understand nothing, etc. In conclusion, and after reading through previous reviews too, I can confidently say that this seems to not have been nor will be the first or last case. There seems to be a clear pattern and common complaints about same thing, but that no one will ever take that constructive feedback away and try to improve. Needless to say after years of supporting this local business, we will no longer be returning. Not just for the terrible food experience, but more so for the horrible customer service we received from the Manager.

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Кристина Т . 2023-09-23

MORE AT TripAdvisor

Very impressed with this place. I hadn't been here for years but I shall certainly be returning soon. Good, hearty Italian cuisine and the portions are very generous. The staff are welcoming and very cheerful.

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TrevorW904 . 2023-09-16

MORE AT TripAdvisor

I recently tried 'Tagliolini Nordic'. I don't know why the name is Nordic. So, while ordering the food, I was a bit confused. There were pork and mushrooms in a creamy sauce. It was savoury as I think. If they offered more funghi options, it would be perfection! BTW I'm thinking of revisiting here!

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Soo K . 2023-09-12

MORE AT Google

I had the pleasure of dining at Al Forno for lunch, and I must say it was a delightful culinary experience that left a lasting impression. From the moment we entered the establishment, we were greeted with warm hospitality, setting the stage for an enjoyable meal. First and foremost, the menu at Al Forno offered a wide array of delectable options that catered to a variety of palates. The pricing was remarkably reasonable, making it accessible to a broad range of diners. It certainly left me eager to return and sample more of their enticing dishes. The meal commenced with a pleasant start as we were presented with an appetizer of garlic oil that was nothing short of remarkable. The infusion of garlic into the oil provided a delightful burst of flavor that was both aromatic and delicious. It was a memorable beginning to our culinary journey. Moving on to the beverages, I must emphasize that the coffee at Al Forno was an absolute standout. Its rich and robust flavor profile was a testament to the care and quality put into each cup. It served as a perfect complement to the forthcoming courses. Now, onto the main course, the pizza we ordered was a true testament to the art of pizza-making. The crust was perfectly crisp, and the toppings were fresh and flavorful. What truly elevated this pizza to excellence was the outstanding tomato sauce. Its balance of acidity, sweetness, and depth of flavor was simply exceptional. It showcased a level of culinary craftsmanship that is rare to find. Another highlight of the meal was the calamari. Cooked to perfection, it was tender and crispy, served with a delectable dipping sauce that enhanced its overall appeal. It was a testament to the kitchen's dedication to maintaining high-quality standards. However, as with any dining experience, there were minor areas of improvement to be noted. One such aspect was the volume of the music in the restaurant. While a vibrant atmosphere can add to the overall experience, the music was at times excessively loud, making conversation a bit challenging. In conclusion, our lunch at Al Forno was a delightful culinary journey filled with memorable flavors and impeccable service. The reasonable pricing, exceptional garlic oil, outstanding coffee, and remarkable tomato sauce on the pizza all contributed to an enjoyable dining experience. Although minor adjustments in music volume could enhance the overall ambiance, it is clear that Al Forno has a lot to offer to both local diners and those seeking an authentic Italian dining experience. I eagerly look forward to returning to this establishment to explore more of their culinary treasures.

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Star Mike . 2023-09-10

MORE AT Google

I worst service in restaurant what I have experience he is don’t accept drinks and dessert only Never come back

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Lukasz Buczok . 2023-09-09

MORE AT Google

Spaghetti was unpalatable tasteless 👎

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Mariusz Marcinkowski . 2023-09-04

MORE AT Google

My daughter chose this restaurant very last minute. They were able to accommodate us for 8pm which was perfect. I never leave a tip but on this occasion I did because of the great accommodating experience, great food, and wonderful staff I can not fault this restaurant. If you want great service and food come here. They were so busy zooming up and down, but they still had time and thought of their customers. We didn’t ask or tell them it was my daughters 18th birthday but they brought over a tiramisu cake with candle and sang her happy birthday with music. Was totally unexpected and really made her night special. You can’t get a better experience in my opinion then Al fornos

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Maria L . 2023-09-03

MORE AT TripAdvisor

Fantastic spot for fresh & authentic italian food. Service can get a little busy during peak times but other than that, stellar restaurant.

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Joe Y . 2023-09-03

MORE AT Google

First visit and definitely won't be my last. Risotto best I've had in ages. Service was good and staff were pleasant. I always enjoy Italian food and Al Forno did not disappoint.

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Maureen Beighton . 2023-09-03

MORE AT Google

Food was good but service a lot to be desired, we waited nearly an hour for our starter and almost another before our main course arrived, we even cleared our plates from the table ourselves as we got fed up sitting with dirty plates in front of us, I know they were busy but not our problem, its a shame as the food was good when it arrived but we wont be going back

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HazelEff . 2023-09-03

MORE AT TripAdvisor

Thank you for heart shaped Margherita with mushrooms. Apart for the fact that it was delicious it also made me smile. Would highly recommend this restaurant. Friendly staff and talented chefs.

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Nina A . 2023-08-31

MORE AT TripAdvisor

Celebrated my 60th birthday with some friends here and we had a really nice time. It was a Saturday night so the restaurant was busy but somehow not too noisy which was great.

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Becky Norman . 2023-08-28

MORE AT Google

Have been coming here regularly for the past 10 years and the standard has remained high throughout. Just a lovely place to relax and enjoy great food and drink at sensible prices. Kudos to Fabrizzio and the team

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Anthony Cheverall . 2023-08-24

MORE AT Google

Great family-run Italian, that consistently makes very good dishes. We particularly like their friendly and attentive staff, who made our children feel very welcome.

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Maria Rican-Sevitz . 2023-08-21

MORE AT Google

We literally love this restaurant. Always have such a lovely welcome. Everyone is so friendly, atmosphere is great, and food delicious. Can't recommend enough!

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Dawesie . 2023-08-19

MORE AT TripAdvisor

Great family run restaurant with many years experience, best restaurant in New Malden

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Hazel Mason . 2023-08-08

MORE AT Google

We arrived at 12pm and there was only one table occupied (not busy at all), we sat at the table and we're served by a very unhappy waiter. We proceed to order our drinks and food and had to wait 20 minutes for a garlic bread that we ordered for starter and another 10 for the main course, despite the fact that there was only one other table occupied. To make matters worse a table with people that arrived after us ordered garlic bread for starter as well was served before us all because they seemed to know the manager and were there chatting and laughing with him (nothing against that but I don't think it's fair/professional that they are served before people that have arrived before and have been waiting for longer). Very disappointed!

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Nicole Rocha . 2023-08-07

MORE AT Google

Great place to eat. Good service. Excellent food.

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Carole M . 2023-08-03

MORE AT Google

Took a while to order drinks but all was good after that. Food delicious & plenty of choice. Good atmosphere and obviously popular!

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Rosemary Bruton . 2023-07-21

MORE AT Google

Really lovely restruant and the theme and singer nights are amazing

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Jonathan Burns . 2023-07-09

MORE AT Google

I did a deliveroo and I wasn’t expecting the Calzone that arrived. It was basically a half Pizza with toppings. They should’ve put a better description of their version of Calzone. Too pricy and not a good Calzone. I would have out 0 star but I can’t.

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Jenny francisco . 2023-07-09

MORE AT Google

Slow service. Had to go looking for the bill

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Martin Creasey . 2023-07-08

MORE AT Google

Lovely restaurant in the heart of New Malden. A Frank Sinatra tribute act was singing during our dinner service & he was really good. Knew how to get the crowd singing & dancing along. The food choices were so good, it was difficult to choose what to eat! I opted for the chilli prawns to start with lamb shank as a main. Both dishes were flavoursome & presented well.

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Alan G . 2023-07-08

MORE AT Google

Although the service was slow, I must admit, it was very,very busy. The place was full, and people were waiting to be seated. A little bit loud for my liking, but you could still hear yourself. The food was fantastic, really tasty. Book before you go.

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Mark C . 2023-07-04

MORE AT Google

It has been some time since we last visited. Physically, it looks quite unchanged. Everything was just OK.

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Robert Robinson . 2023-06-29

MORE AT Google

Really good food, never had a bad meal. Only downside is it gets very noisy, but would go back again and again regardless.

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Peter Fitzgerald . 2023-06-19

MORE AT Google

Again another excellent meal. Have been here for years and is the only restaurant that never disappoints. Sunday lunch was awesome. Calamari starter cooked to perfection...veal milanese beautiful. ..chicken with mushrooms and spinach superb...kids pizza mmmmm...and prawn linguine fantastic...only disappointment was I saw a table next to us order the fillet steak and I wish I had ordered that as well....it was massive!!! I love this restaurant!!!!

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Dominic Van Gaever . 2023-06-06

MORE AT Google

Perfect service from Emmanuela, lovely forno burger and after years of coming here for birthday celebrations for years and I'll definitely come back again. Thank you Emmanuela, you're a fantastic Waiter

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Silas Otim . 2023-06-05

MORE AT Google

Visited on a Saturday evening with my family, food was excellent service brilliant, waiters were all friendly & helpful will definitely be going again, when I'm next this way 😀

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Kathleen Gasparro . 2023-05-21

MORE AT Google

I am writing this review having just eaten at the Al Forno restaurant in Wimbledon, an experience I will not be repeating. Having eaten at Al Forno in New Malden on and off for over 20 years, I have to say this restaurant never disapppoints. The staff are super polite and welcoming. The food has always been of a high quality and generously portioned. I could not recommend this restaurant highly enough. Having experienced poor service and quality of food elsewhere, I will in future stick to where I now know is best. Al Forno New Malden, I love you.

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Martin R . 2023-05-20

MORE AT TripAdvisor

Always the best. Thank you guys keep uo the good work.

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Redin Dokaj . 2023-05-20

MORE AT Google

I am writing this review having just eaten at the Al Forno restaurant in Wimbledon, an experience I will not be repeating. Having eaten at Al Forno in New Malden on and off for over 20 years, I have to say this restaurant never disapppoints. The staff are super polite and welcoming. The food has always been of a high quality and generously portioned. I could not recommend this restaurant highly enough. Having experienced poor service and quality of food elsewhere, I will in future stick to where I now know is best. Al Forno New Malden, I love you.

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Martin Randell . 2023-05-20

MORE AT Google

As a seasoned connoisseur of fine dining, I recently embarked on a delightful culinary expedition to Al Forno, an Italian gem nestled in the heart of New Malden. Eager to explore the vibrant culinary landscape of this renowned establishment, I was left awestruck by the marriage of tradition and innovation that permeated every aspect of my dining experience. Upon stepping through the doors of Al Forno, I was instantly transported to the warm embrace of Italy. The elegant ambiance, adorned with rustic accents and soft lighting, exuded a welcoming charm that set the stage for an unforgettable gastronomic journey. The attentive staff, their passion for hospitality evident in their every gesture, guided me through an evening of unrivaled delight. The menu, a symphony of authentic Italian flavors, captivated my senses and left me spoilt for choice. The selection boasted a perfect balance of classic favorites and creative interpretations, showcasing the skillful craftsmanship of Al Forno's culinary team. From the very first bite, it was clear that the ingredients were meticulously sourced, ensuring a commitment to freshness and quality. To embark on my culinary odyssey, I started with the Antipasto Misto, a stunning array of cured meats, marinated vegetables, and artisan cheeses that danced harmoniously on my palate. The bold, distinctive flavors instantly transported me to the sun-soaked landscapes of Italy, evoking memories of a picturesque countryside. For the primo piatto, I indulged in the homemade Ravioli al Tartufo. The silky pasta envelopes, generously filled with a heavenly truffle-infused ricotta, elicited sighs of pure contentment with each bite. The delicate balance of flavors was a testament to the chef's exceptional mastery of the art of pasta-making, elevating this dish to ethereal heights. The pièce de résistance, the Bistecca alla Fiorentina, proved to be a carnivorous delight. The perfectly grilled, prime-cut T-bone steak, sourced from the finest Italian cattle, showcased a charred exterior giving way to a tender and juicy center. Accompanied by a medley of roasted vegetables and a rich Barolo reduction, this dish was an embodiment of culinary prowess. As the grand finale, I surrendered to the enchanting temptation of the Torta della Nonna. The velvety smooth custard filling, delicately perfumed with hints of vanilla, nestled within a flaky pastry shell. Each bite was a blissful symphony of textures and flavors, culminating in a harmonious conclusion to this extraordinary culinary voyage. Al Forno's commitment to excellence extended beyond the culinary artistry. The wine list boasted an impressive selection of Italian wines, expertly curated to complement the diverse range In summary, Al Forno in New Malden is a captivating destination that seamlessly combines Italian tradition with contemporary innovation. The restaurant's dedication to sourcing exceptional ingredients, coupled with the chef's extraordinary skill, result in a culinary experience that is bound to leave a lasting impression on even the most discerning palates. Whether you are a connoisseur of Italian cuisine or a culinary adventurer seeking new heights, Al Forno promises an overwhelming gastronomic journey that is not to be missed.

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Ale Prdlajs . 2023-05-18

MORE AT Google

Very nice food, the best Italian restaurant in Surrey . Very nice Staff working.🫠

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ANNA WITKOWSKA . 2023-05-11

MORE AT Google

Best Italian restaurant in the neighbourhood, New Malden.

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Yun Baik . 2023-05-02

MORE AT Google

The best pasta and pizzas in England.

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PACO GARZON Joyeros . 2023-04-29

MORE AT Google

Fabulous restaurant, the food is delicious, staff attentive and friendly which contributes to the atmosphere also a great evenings entertainment, would highly recommend.

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Pamela Butcher . 2023-04-26

MORE AT Google

Fantastic authentic Italian cuisine . Delicious pasta and pizza and excellent desserts to die for ! It’s been a fav of mine for over 20 years . Always consistent and really lovely staff . I highly recommend this place !

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Lisa T . 2023-04-22

MORE AT TripAdvisor

The food was basic, and had no flavour at all. The service was horrible. And did not care about the customers wellbeing at all.

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윤지Y . 2023-04-16

MORE AT Google

Fantastic apart from the price of the umbrella. Food Atmosphere and staff were amazing we love going there . One of our favourite restaurants ❤️

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Marcia Sapeta . 2023-04-15

MORE AT Google

Came here for my birthday this evening, the food was great as usual the staff are super friendly the owner is such a great guy & we have booked for a night with Sinatra

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Sonny . 2023-04-12

MORE AT Google

Always friendly, always good food and good value.

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Adrian Dyer . 2023-04-08

MORE AT Google

Very good overall, and good value. Will recommend!

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RICHARD MASON . 2023-03-22

MORE AT Google

Lovely food and nice relaxed atmosphere

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Mark Dowsen . 2023-03-21

MORE AT Google

Hands down one of the best Italian places in London & Surrey I've been to. The starters, especially the mussels aka Cozze Marinara, come in a good size and are quite tasty. The pasta dishes, especially the 2 seafood pasta dishes, are simply delicious and quite filling, yet more affordable than a few of the Italian restaurant chains around, and the desserts are equally wonderful. The staff are quite jovial and make me feel at home, and they usually deliver the food at a timely manner. Overall, an outstanding place that I keep coming back to!

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Josh Woods . 2023-03-20

MORE AT Google

Always a treat to come to this family run Italian.

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Anna Kuczynska . 2023-03-20

MORE AT Google

I had many good meals at this place, with good portions, and good food! I visited other restaurants in the area together with some friends. and even my friends said the food quality at AlForno New Malden is far superior!

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Fabrizio R . 2023-03-15

MORE AT TripAdvisor

This Italian restaurant always does well Friday Saturday and Sunday is generally a good time to go it generally packed out by 7.30

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sarah francis . 2023-03-05

MORE AT Google

Loved it, great wine selection, great food, great atmosphere, and definitely going back again 😋 😀 👌

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Brian Barnsby . 2023-03-04

MORE AT Google

Great food and great staff, all food is freshly made and always happy to cater for your needs

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Fraser Markham . 2023-03-03

MORE AT Google

My wife and I had the most amazing wonderful time at New Malden Al Forno Not only was the food absolutely delicious but the whole atmosphere, genuinely family run Italian restaurant. must try place.

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ENI Consulting LTD . 2023-02-28

MORE AT Google

Superb as always. Friendly staff and great food as it has been for many years.

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John H . 2023-02-26

MORE AT Google

I don't normally do reviews but it was such a welcome return to what used to be our "local". We had driven down from Gloucestershire to visit family, so have been more used to open fields than wonderful restaurants! As we didn't have a lot of time and had to get back on the road, we had the hearty Risotto boscola (I'm not sure if that's the correct spelling!) it was super tasty and such a generous sized portion, perfect for our teen boy! The recommendation of the Italian bubbles marked such a special day. Thank you team Al Forno! We'll be back again soon!

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ClareH1111 . 2023-02-24

MORE AT TripAdvisor

Absolutely brilliant and delicious Food the managers/owners are first class

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Russell Strickland . 2023-02-18

MORE AT Google

We as a family have been using this restaurant for many years but as of tonight not any more. My husband and son ordered starters and the main meal arrives 90 minutes after our arrival , which was ok because Fabrizio explained that he was two staff down and the restaurant was very busy. We have been coming here for years so no pressure. We decided to just go with the night.It was my birthday after all. Sadly when my plate was put in front of me, a beautiful looking Sea Bass, was also accompanied by a very distinctive black HAIR. I called Fabrizio over as discreetly as possible, there was a large table of people there and I didn't want them to see and hear what had happened. He took my plate away asking me if I wanted anything else. This is where I should have seen the warning signs. No apology. ....Sadly I did not. We had waited so long for our main course and my husband and son had their food in front of them plus I had gone off the idea of fish ( personally I could have left then but....) so I decided on a simple Bruschetta of mozzarella and tomatoes so I could eat something and my family would not feel ill at ease while eating theirs. Quick ( less than an hour) easy and hair free. This is my birthday for goodness sake, my day had been great until now and things happen so I was willing to overlook the hiccup. I didn't want to cause a fuss which would spoil my day but most of all the precious time with my family so I decided to go with the flow. My husband and son ordered dessert I didn't. The birthday music started and I assumed it was for the large table, they were constantly wishing someone a Happy birthday and generally having a great time. No it was for me. One scoop of ice cream with chocolate sauce plus a candle. Stay with me on this. The bill arrived. The Sea Bass was crossed off BUT I was charged £8.50 for the Bruschetta. The bill came to over £120. What upset me was the fact I had been charged for the Bruschetta. I called Fabrizio over and asked why he charged me for the bruschetta, (£8.50) I only ordered this because of the hair on my fish plate which I obviously could not eat! He told me he did not charge for the Bass, as there was a line drawn through this on the bill as though I should be pleased! Are you serious!! I would have thought he would be grateful the other diners had not seen or heard what had happened to me, but I did not expect him to charge me for something I was forced to order so that I did not sit at a table with my family enjoying their food with nothing in front of me which would have made them feel very uncomfortable. I would have thought at least this would have been free. I didn't even want it in the first place, but It was the only thing on the starter menu that looked quick to make. Fabrizio kept smiling all the way through while telling me he did not charge for the Sea Bass with the hair. Then you had the cheek to tell me you gave me an ice cream!!! What planet are you on. I am sorry Fabrizio but this is not an acceptable way to treat customers, especially those who tried to save your reputation in front of a busy restaurant. What a disgraceful way to behave. I hope you are ashamed of yourself. You are a disgrace. You do not deserve customers who try to help you when you obviously don't care about anything except the money you can charge. We have since seen your reviews..... they are not good. We have never felt the need to read them, after all we have been going into your restaurant for years.... but that was our mistake, one we will not make again. This has to be the worst restaurant we have ever been to. If you treat an incident like this so lightly it makes you wonder how much with regard to customer hygiene has been overlooked.

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ldavies2016 . 2023-02-17

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I am quite disappointed from the start, trying to book a table, but there is no online facility for this, I am calling but the person on the other side tells one moment and put me on hold for 10 min and then hangs up, why would bother to come at all!

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Bilyana Mihaylova . 2023-02-14

MORE AT Google

The best restaurant in New Malden. The food is very nice and the staff is very friendly and welcoming.

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Dominika Vargas . 2023-02-12

MORE AT Google

Amazing service and amazing food! Great atmosphere

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Hadi Ishaq . 2023-02-07

MORE AT Google

Fantastic food, service and atmosphere

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David J. Griffiths . 2023-02-03

MORE AT Google

We popped in on a busy night without a reservation and they worked hard to accomodate us. It was a music themed night with a swing singer - pretty good. Food was pretty average for a London italian, but it was priced reasonably. The waiting staff were attentive but lack of English meant communication was laboured. I would return if I was in the area, but I wouldn't go out of my way.

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Simon Jones . 2023-02-01

MORE AT Google

One of the best Italian restaurants around, would recommend

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Jiung Choi . 2023-02-01

MORE AT Google

Really enjoyed the visit to Al Forno. Food was rather nice. Probably one of the better Italian restaurants near by. The interior and feel of the restaurant was cosy and warm. Had a very homely vibe. Slight mishap; Restraunt doesn't use till printed itemised receipts, nearly got overcharged by £41... they corrected it rather quickly. But shouldn't have happened.

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Hakeem Nawaz . 2023-01-26

MORE AT Google

I always love eating here. The food is always bang on, wine is spot one, waitress and waiters are so friendly and charming. The Manager Frabizio runs a really good service. Well done team Al Forno.

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Vinesh Patel . 2023-01-25

MORE AT Google

I visited with my husband and an old friend, who is a regular in the restaurant. We sat down, and were offered water and menus. No rush, just a simple smile when staff walked past. We decided on our main courses, mine was a chicken dish with a creamy Gorgonzola sauce - I’m not a cheese fan but my husband said it was good, so I tried it - great choice, I skipped the funghi, mushrooms but that was personal choice. My treat was gelati, heaven in a glass! The guys had profiteroles and banoffee pie - each yo their ow . Great service, great food and I can’t wait to go back

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sunbeamlady01 . 2023-01-23

MORE AT TripAdvisor

Everything is perfect here. The food is delicious and the service is great! Lots of smiles, laughter and good vibes from everyone entering this place Staff well trained and always happy 😊 Thank you !

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s Sim . 2023-01-23

MORE AT Google

Awesome find along New Malden High Street! Went for Sunday lunch and we loved all our dishes.

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Sindu Rajan . 2023-01-22

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Very pleasant evening spent with family. Lovely food, atmosphere and friendly staff. Nothing was too much trouble.

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Jane Day . 2023-01-15

MORE AT Google

The food was delicious! There were 5 of us, and we were all really impressed and happy with the dishes. The service was also really good. Definitely coming back!

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Francisco Ponce de Leon . 2022-12-31

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Thursday 15 of December 5 of us had a wonderful evening with great food and faultless service.... The Atmosphere that evening was as authentic as an Italian restaurant as it can get. I actually felt as I was in Italy 🇮🇹..... On Ray Lowe (entertainer) incredibly talented with great crowd interaction...... He made the evening complete.... Well done to everyone involved 👋👋👋

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MGX UK . 2022-12-19

MORE AT Google

03dec..I order pizza 19h00.. arrive pizza 19h45.. I don't understand..cold pizza arrive.. Why cold pizza arrive.

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TOURS THAMES . 2022-12-03

MORE AT Google

Very nice espresso and fabulous staff too! The menu on Sunday is excellent

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Maura U . 2022-11-27

MORE AT Google

Had a good time at Al Forno. Food is full of flavour and staff are friendly. We had the seafood pizza which was a delight.

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Archana Paul . 2022-11-10

MORE AT Google

Ok Italian food with good price Had 5 birthday songs on one night

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Ella Dehghani . 2022-10-29

MORE AT Google

Just visited with my wife to this little Italian restaurant today.this Italian gem serves the best food and friendly services that I have ever been compared with others.the seafood pasta is brilliant and absolutely delicious.I urge all food critics to go and try out this place.you won’t be disappointed.brilliant food and services.very nice owner and friendly.this place in my opinion deserves a mitchellin star for the quality of food and service.will definitely return again.

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Gardens168 . 2022-10-28

MORE AT TripAdvisor

Despite it being a busy Saturday evening, my wife and I were greeted promptly and seated immediately. Our very attentive waiter Janos had water on the table and menus in our hands within seconds. Food choice was good and, pleasingly, nothing on the menu was...

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Anthony J . 2022-10-21

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