Africa 9JA in Liverpool

Dear Dominos Customer Service, I am writing to express my extreme dissatisfaction with the recent experience I had with your service on 19.8.23. To my utter shock and disbelief, your delivery driver arrived at my house at the outrageous time of 1:30 AM. This timing is completely unacceptable and disruptive to my household's sleep schedule. Moreover, this is not the first time this has happened despite me contacting the store, visiting the store and explaining to the drivers. I do not eat Dominos, I do not order from Dominos, Instead, your drivers deliver someone else's food to the wrong Address, my address, which is not even close to my location. This experience has left me frustrated, inconvenienced, and questioning the professionalism of your brand. People rely on timely and accurate deliveries, and this incident has shattered my confidence in your company's ability to meet these basic expectations. I kindly request that you take immediate action to rectify this situation. I expect a prompt resolution that includes: An explanation for the wrong address delivery time and time again. A commitment to prevent such occurrences in the future. I trust that you will take my concerns seriously and address them with the urgency they deserve. If these matters are not resolved to my satisfaction, I will be left with no choice but reaching out further to your head office and sharing my negative experience with others, if this is to happen again all food delivered here will be discarded and your brand will be damaged by not only my feedback but another disgruntled person who has not got their food. I appreciate your attention to this matter and look forward to your timely response. Sincerely, Paul Martin

Fabulous tasty food. Lovely staff , service was attentive. Food was tasty , well cooked and the right temperature. Well done all round

So not in keeping with the rest of the store. It looks good but the menu is sparse, poor, expensive and slow. Would not venture here again.

Ordered through food hub got texts to say order was being made, money was taken then followed a message saying we couldn't have the order but no explanation and a refund will follow in 3 days. Food hub also gave the wrong information to the opening times of the restaurant. Paying money out for nothing is highly unfair,will never order again and people should definitely consider ordering from here. I trust the refund will go in as promised.

Got headbutted as soon as i walked in by a local, then we had four drinks for us all and the table wobbles amd put all four drinks on the floor, complained to manager and he was useless so we left 25 pound down no drinks would not return!!!