Based on 3.167 opinions finded in 2 websites
Opinions
Late every week and always something missing
Denise . 2024-10-25
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The best fish and chips and the boss really cares for his customers. A+++
Veronica . 2024-10-25
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I will never buy from you again! £7 or more when I ordered fish and chips! I received just chips I will report this!
Barbara . 2024-10-24
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Great fish and chips and around the cheapest in SW London
Martin . 2024-10-12
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Great food as always. Bonus that everything is Halal !!
Clarice . 2024-10-08
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I think you have a cheek to charge £4 or even £5 for a bag of chips and it’s literally a scoop… I wish I could share a image of my chips portion size it’s ridiculous
Danielle . 2024-10-07
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Great food but lay massive portion of fish great burger sausages and battered sausage chips could have been a little bigger for the price but all in all fab!!
Jenni . 2024-10-05
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Proper chippy chips and a smile to go with it :)
Georgia . 2024-10-03
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The chips and wings are usually really good. This time I ordered it was late, and the food was just about warm. The chips evidently had been refried and they gave us the bottom of the chips so very few were actually soft but that didn’t matter anyway bec they were all hard and stale, almost inedible. A true waste as I didn’t eat them bec I have weak teeth. As dissatisfied as I am when I ask my year old to make me a cup of tea.
andrea . 2024-09-30
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My order was late because my address was not correct on my order. When I spoke to Ace, they corrected the mistake immediately and delivered my order without hesitation. Brilliant service.
Veronica . 2024-09-28
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it was really lovely. and my neighbour enjoyed it too. As I recommended it to her. 👍👍
Shaun . 2024-09-27
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The food was good my battered sausage was missing from my order.
Cherrelle . 2024-09-24
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My order was incorrect but the food was nice. I received 2 piece of chicken and wings when I ordered wings.
Cherrelle . 2024-09-22
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Foods always gd, they have the best hot wings at the moment for me. Good are always cooked well.
andrea . 2024-09-18
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Beautiful fresh good as always 🥰
Audrey . 2024-09-14
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Food was great service was great came quickly would definitely recommend
Malakai . 2024-09-13
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ordered at 18:33, arrived 20:20. Called restaurant at estimated delivery time (19:35 they said driver is leaving now)
Semanur . 2024-09-05
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Love ordering from Ace never disappoints and the driver was so kind to return with my forgotten drink. Thanx guys🙂
charlene . 2024-08-27
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excellent service always polite and well presented
Jennifer . 2024-08-22
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First and last time ordering from here. Took an hour to send it out for delivery. Restaurant is 6 minutes away by car, took over 30 minutes to get to me. ‘Large’ portion of chips were small, hard chips with enough salt on to fill an ocean. ‘Large’ fish was small, bland, thin and overcooked (get better fillets in Iceland) saveloy had no ‘snap’. Just unpleasant tasting mush like dog food. Won’t go back again
Charlotte . 2024-08-22
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Nipped in to grab some fish and chips. Took ages to be served after placing our order because Deliveroo/Uber Eats orders were given priority. Got back to friends' house to find the side of baked beans we'd ordered and paid for was missing. Couldn't be bothered to go back to argue the toss. Portion size was small and the chips tasted as if cooked in old fat. Glad this isn't our local chippy.
Paul S . 2024-08-17
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Order Was Sent 'Almost' Exactly As Requested!! We Really Appreciate That. The Only Problem Was The Chips Were VERY Tough! We Specifically Requested SOFT Chips!!!
We-Appreciate . 2024-08-14
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Had to ring to chase. Food cool & dried out...not nice
Chris . 2024-08-13
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Best Morley's in South West London!!!
Zoe . 2024-08-05
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Everything Was Just Right Today!!!! Very Enjoyable & Order Notes Listened To!!!! 👍
We-Appreciate . 2024-07-31
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food was excellent lovely and hot driver very polite
Anthony . 2024-07-30
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This little gem opened in west Norwood over two decades ago and the food still tastes amazing. You cannot get fresher or tastier Doner meat than they do here in Norwood or even south london. Portion sizes are good and they read your notes & customize your order perfectly.
Hakim . 2024-07-27
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first time order, I can see it's a good service, so a little late was ok
Sandra . 2024-07-26
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Food was excellent nice and hot
Anthony . 2024-07-19
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fresh, hot and always good quality 👌
julia . 2024-07-10
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bit late but it Saturday but food dose amazing
Scott . 2024-07-06
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I ordered from this shop before and it was ok. This time... wow - the amount of grease on the fish and chips sucked out all flavour. The large portion of chips was small, and the fish seemed really old not fresh and hard. I put some of the fish out for our cat who eats most things and she would not even touch it! Delivery was also right on the maximum limit of 1 hour. Very disappointed, will not use again.
Azim . 2024-06-30
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I ordered a large cod and was sent a small againthe fish was disgusting greasy all batter I will not order from this place again
Pauline . 2024-06-22
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Fish was bit of a chewy the batter wasn’t very fresh and fish was pretty small. Chips were average and curry sauce was small and a bit watery. I did ask for salt and vinegar in notes which I didn’t get. For 18 quid pretty poor
Mike . 2024-06-21
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Excellent food donor meat and chips were lovely and hot the meat was nice and juicy aswell as tender the meat just melted in my mouth best chips shop in Norwood
Anthony . 2024-06-21
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Wow!!! This is the best fish I have tasted, freshly cooked and lots of fish inside the batter. Also had potato fritters, which were lovely too. Definitely recommend this fish and chip shop, with great friendly staff.
vickismith123 . 2024-06-21
MORE AT TripAdvisor
Fresh, delicious food 😋 So very well packaged 📦 Neat as a pin! Always enjoy their food
Naomi . 2024-06-07
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the chips were perfect and the beef and onion pie was really tasty.
lorna . 2024-06-06
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excellent service guaranteed food being hot.
Jennifer . 2024-05-25
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amazing customer service great people running this business
matteo . 2024-05-22
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Food was delicious. I had the grilled chicken burger meal, onion rings and curry sauce. The flavour was outstanding and the brioche bun was so fresh and soft. Food was piping hot too. Highly recommended.
Chantelle . 2024-04-27
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normally service is really brilliant and the food is nice and hot but on this occasion my order wasn't correct and had to call the shop as I asked for 2 cheese 1/4 pounders and got 2 normal burgers instead and my kebab meat and chips plus battered sausages were cold the shop did replace the burgers with two new ones
Anthony . 2024-04-10
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Excellent food and excellent friendly delivery driver. Would order again!
Ian . 2024-04-09
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Delicious as usual and lovely portions of food. Highly recommend if you ever fancy Fish and chips or something a bit different. I tend to opt in for the lamb chops meal, never disappoints. My kids love their sausages be it plain or battered, it’s my go to and it’s Halal.
Marie . 2024-04-09
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Paid £17.70p for a large Cod and Chips and the food was terrible. No where near the usual high standard from here. Cod was flat and really greasy and the chips were frozen chips (not what we expected and soggy) as opposed to the usual chip shop chips. Food went in the bin after a couple of bites. Very unlikely to order from here again as it was a complete waste of money.
Jo . 2024-03-30
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Absolutely fantastic as always. Thank you.
Adine . 2024-03-13
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customer service and food excellent
Mandy . 2024-03-04
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the food was prepared and delivered on time. the food was well prepared and tasted great.
Cherrelle . 2024-03-02
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food was fantastic delivery was excellent polite and friendly service thankyou
Patricia . 2024-03-01
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Chips horrible. Sausage in batter soggy and savaloy watery. Sad because we normally enjoyed our food from there but now time to shop elsewhere.
Tracey . 2024-02-28
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my first time ordering from you the food was beautiful lovely and hot delivery was excellent very friendly and polite thankyou 😊
Patricia . 2024-02-26
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Chips were not bad. But 4 pound daylight Robbery won't be doing it again Don't get me started On the kebab the salad was all slimy and soggy One slice of cucumber Look like he had given up Cucumbers are supposed to be firm this literally Wilted, as for the tomato nasty. tasted like mildew in the mouth..... not nice
Uniques . 2024-02-23
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The donner kebab and chips were lovely. But the battered sausage was a bit tasteless and chicken wing was very dry
Charlie . 2024-02-18
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Never received order and when trying to contact the restaurant they don’t answer the phone!!!
Pauline . 2024-02-02
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My Requests Were Fully Listened To! I Really Appreciate That. The Food Was Fresh, Hot & Tasty!!!!
We-Appreciate . 2024-01-31
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the food was really good and came hot.
Cherrelle . 2024-01-30
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Fast and friendly delivery. Good food, the meat was juicy and tasty.
James . 2024-01-22
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I was expecting better since this is one out a few fish and chips shop in West Norwood. The cod lacked a distinctive flavour and was VERY soggy inside. No crisp at all and the chips were undercooked, looked really pale. Overall, an average taste.
L . 2024-01-19
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excellent service in all areas food is always well presented. delivery courier are polite and well presented.
Jennifer . 2024-01-19
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hot when arrived and very nice. so happy with it.
Shaun . 2024-01-19
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Food are delicious as always! The chips was missing from order and they went out of their way to delivered them without any issues. Thank you guys
Charlotte . 2024-01-13
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Normally I order from here and the food is perfect but this time the Fish was very dry and over fried unfortunately
Shakiera . 2024-01-11
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Excellent service food delivered on time.
Jennifer . 2024-01-11
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Extremely late and chips covered in heavy salt I didn’t ask for any seasoning but they decided to cover the lot with salt inedible food never order from here unless you love to eat extremely salty and late food took over 1 hour and 20 minutes after ordering. Absolutely disgusting service
Sajidah . 2024-01-10
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Always great fish and chips at this place - and friendly delivery guy!
Will . 2024-01-09
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excellent customer services will use again.
Mandy . 2024-01-07
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The food was fantastic and fresh! We order the peri peri 2 piece chicken and wings meal. I would definitely recommend to eat here :)
Joyce . 2023-12-29
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Lovely food nice and hot very polite staff an excellent service
Anthony . 2023-12-23
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The chips were lovely today, along with the rest of the food ordered. Food delivered within the time given and piping hot too.
Tracey . 2023-12-21
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Delicious as always. Everything on the menu is well prepared and packaged so that it arrives hot and ready to eat.
Farouk . 2023-12-21
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Didn’t like it too overrated, will not buy again!
Jade . 2023-12-20
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Best food that I ever had in South London kebabs great family 11 out of 10 food excellent
Paul . 2023-12-20
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Third order this week, food is amazing and lovely kind staff and boss
Annabel . 2023-12-15
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AMAZING FOOD BEST FISH AND CHIPS IN WEST NORWOOD
Annabel . 2023-12-15
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Food came on time and was nice and fresh the driver was also super chilled
Isaac . 2023-12-12
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I ordered a large chips didn’t even look like a large. The sausage was soggy and cold in the middle won’t be ordering from there again very unhappy
Dana . 2023-12-12
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So so delicious. Love this plaice.
Vivienne . 2023-12-10
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Great food, with a prompt and polite service 😀
ANTONY . 2023-12-09
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Food was good it's only the bread from the kebab was soggy
Cherrelle . 2023-12-09
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Forgot some items so redelivered great place honest staff and happy to put thing right 👍
Kam . 2023-12-08
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Good quality food, tasty and fresh
Fahid . 2023-12-04
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Can never fault this place the food is always good and the customer service is brilliant!
charlene . 2023-12-01
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The best fish & chips in South London. The staff are warm and friendly and the food is always cooked fresh and piping hot as it should be. Highly recommended.
Paul . 2023-11-24
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Food was lovely and hot as usual and staff very polite
Anthony . 2023-11-22
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Second time i've ordered and twice find it very good.
Patricia . 2023-11-17
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My Favourite place, always on point!
charlene . 2023-11-17
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Seasoned cod! Usually the fish is bland and you salt/vinegar/lemon to taste, but this was already nice and tasty. Chips were great too. Wanted a fish and chips and that's what I got. Delivery driver was nice too. Only possible negative is there was no indication of when anything was happening, the food just eventually appeared - within the time window though so I'm nitpicking. If you want cod and chips, this is a solid choice.
Andrey . 2023-11-14
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Well cooked and fresh and very good portion size
Stephen . 2023-11-06
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Lovely delivery service. Offered a free drink, which was a lovely gesture!
Chloe . 2023-11-01
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Great food and early arrival. Thanks Ace Plaice!
Robert . 2023-10-24
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The worst pie and chips I have ever tasted. I took two mouthfulls and binned the rest The chips were so dry even with loads of vinegar. NEVER AGAIN
Diane . 2023-10-15
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Very good quality food and service
Isaac . 2023-10-14
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Really enjoyed my cheesy chips so much I’ve just ordered again ☺️
kirsty . 2023-10-09
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quite a long wait but sooo worth it! Wonderfully crispy fish n chips and the peri peri wrap did not dissapoint either! Lovely meal!
Anna . 2023-10-08
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Polite fresh tasty good portions everything correct on time lamb Donner highly recomend
ricky . 2023-10-07
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Just love this place best Fish and Chips in Norwood 😊
charlene . 2023-10-06
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Great service great food and my favourite place especially as a non pork eater 🤗
charlene . 2023-10-06
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Amazing service and food! I order regularly and never had a problem.
simone . 2023-09-15
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Lovely fresh meal and it was a large order!
Louisa . 2023-08-24
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Tasty & traditional fish and chips, well-seasoned fried chicken and very friendly service.
Alexander . 2023-08-24
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738 Opinions
Loved this coffee shop I've stopped at many times for a coffee, located inside the station, with nice view of the station concourse. Today (30 October 2024 1pm) that all changed when I ordered a coffee and discovered it was only slightly warmer than lukewarm. I told the lady who served me (who appeared to be a manager) it wasn't hot enough, and to my surprise her reaction was to say it WAS hot enough as it had come from the machine, and she didn't appear to want to change it. Fortunately, the man dispensing the coffees overheard our conversation and immediately proceeded to replace my coffee. The new coffee was hot, at the correct temperature. Annoyed by the attitude of the lady/manager I then asked her whether the fact that the coffee had come from the machine meant it was necessarily hot enough, to which she replied yes. She then went on to say, defensively, that everyone had their own ideas of what is hot enough, and that she liked her coffee cooler! I told her I had had 100s of Pret coffees (which is true!) and knew when the coffee was below an acceptable temperature. What an awful experience, especially if she is a manager. I suggest retraining for her!
4753 Opinions
324 Opinions
Best CHIPS & Kebab ever Made been coming here since I was a child... moved out of the area STILL come back just for the TASTE of the food and the service has always been top tier Real Nice People Proper Business
1487 Opinions
26712 Opinions
Had to wait over an hour to get the order delivered, and it arrived stone cold. Appalling service JustEat.