Based on 41 opinions finded in 1 websites
Based on 41 opinions finded in 1 websites
Nº 574 in 722 in Stoke-on-Trent
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156 Opinions
I have a severe peanut allergy and this place doesn’t have suitable allergy guidelines, I have had a dish that doesn’t normally contain peanuts, I have ate this and have gone into a severe allergic reaction and have had to be hospitalised as I nearly went into anaphylactic shock, I have contacted the restaurant to question what oils they use to cook their food and if this dish contains peanuts which they answered yes and I made them aware I have severe nut allergies, peanuts being my most severe allergy, and I made them aware they do not have any allergy guidelines, they had absolutely nothing to say to me and were talking in the background to eachother in chinese so i don’t know what was being said regarding the situation and they showed no compassion whatsoever which is appalling, it’s the law for menus to show what allergens are contained in a dish and I searched for the dish I wanted and it didn’t show any allergens contained so I felt safe ordering it, People with allergies shouldn’t have to ring up takeaways every time they wish to order food. People in the food industry aren’t taking peoples allergies and dietary requirements serious enough and it’s putting peoples health and lives at risk, I could of gone into anaphylactic shock which has many complications but i’ve still got the aftermath of a very bad reaction, this takeaway should be ashamed of themselves and for anyone wishing to order who has allergies ring them directly and ask for the ingredients of foods instead of going through what i have because of their non existent food allergy guidelines and not showing contents on the menu, i’ve never had this issue with any chinese restaurant