Based on 44 opinions finded in 1 websites
Based on 44 opinions finded in 1 websites
Opinions
Despite the reviews, I went hopeful as the images of the food looked very appealing. 84 West is in the wrong location!! It ought to be situated in KNIGHTSBRIDGE due to the outlandish prices. The music is too loud to have a conversation If you want to sit upstairs it’s a minimum £1000 spend, (of course it was largely EMPTY!! When the food arrived, nicely presented, it tasted DISGUSTING and I picked at it before giving up… my friends also agreed that the taste was inedible…. 🤢 Won’t be long before this closes as I’m sure food inspectors will be paying this establishment a visit. I managed to check the food rating of this place , it was no surprise that it was rated 0- requiring URGENT ATTENTION‼️‼️ Check for yourself……
Pauline B . 2023-11-18
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Very rude staff, customer service is really bad even when you book in advance. They also have limited amount of food.
Barbz L . 2023-04-12
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Place has gone downhill. Very rude staff and terrible quality of food that as tasteless. What happened to this place? If I could give this place minus zero I would.
mandi2007 . 2023-04-11
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HORRIBLE!!!! Run as far away from here as possible you will regret it! Especially if you have a special occasion DO NOT TELL THEM IT IS YOUR BIRTHDAY. Once they know it’s a special occasion they will try to extort money from you and when you refuse to pay they will embarrass you on that day. They did it to me. Tried to cancel my booking that I made over a month ago, sent me email 2 days to my birthday trying to cancel and asking for £1200 that’s non refundable. On the said day I got there with my friends and they embarrassed us, refused to serve us food, I literally begged the manager to please not spoil my day and she was blatantly rude, the other man there who they said is the owner screamed at my Brazilian friend she was scared and tried to get an Uber that night to go back home, they called security to harass us I ended up crying, the humiliation was too much. I regret the very day I heard that name 84west, when I posted about it so many people said that was their exact same experience so it can’t be coincidence, I believe they try to cancel two days to your occasion so you desperately pay their non refundable exorbitant fees. So unprofessional. Bed service, everything is horrible there. This is the first time I’m making a Google review so you know I was determined to share my story. I have never been treated that way in my entire life. We ended up going to another place on short notice, where they treated us with the respect we deserve. AVOID AVOID AVOID!!!
MERCY O . 2023-04-11
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Very very rude manager, kept on using the F word on me and my friends! So arrogant that we had to leave our food and go home
Hieb . 2023-02-19
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Owner of restaurant was using the F word at customers, absolutely appalling, rude with zero customer service. I can not recommend or attend again.
Tour48455878967 . 2023-02-19
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We were invited to a friends party. Lovely ambience. Had some small chops. Very well made. Music was very good. Will definitely go back. Staff were attentive and polite.
vkv2023 . 2023-02-19
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I attended with my partner for a nice evening out after being invited by a friend. We were greeted by a young lady at the reception that advised us that we had to pay a £200 entrance fee and fir that fee we could eat what we wanted. I have never spend £200 on an African meal yet, I was looking for a nice venue for my birthday to go with a large group if friends. I will never go here again as I already know they are only interested in making money.
st_North . 2022-11-05
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I have tried to visit 84 West at every opportunity I can. I live in Dagenham so its a bit of a trek to Cricklewood. My 1st visit to 84 West was in July 2020. I have been chasing that high ever since. Unfortunately I know that it's impossible to experience that level of entertainment at for 84 West ever again. On my 1st visit every item of food was delicious, the service by the waiting team was spot on. There wasn't any live music, but the restaurant's vibe was excellent. I have been trying to replicate that level of entertainment, only to find my experience to be progressively worst than the previous visit.
TayoA27_08_2022 . 2022-08-29
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The food is Ok but comes late even though you are giving a 2 hr reservation. Worst of all is the manager is awful, she is unprofessional, stomping around and carrying an angry face. The staff were ok ish but being able to sense the staff thought she was unprofessional is not nice for diners at all. Food doesn't come in time, they also seem to rush you. Spraying the table when you are paying the bill. I wouldn't recommend here. Better go to another nigerian restaurant where you get the service and food. I regret my visit. That manager if she's the owner she will definitely loose custom for her attitude. If she works for someone , she need customer service training. Awful awful.
eg238 . 2022-06-12
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I have been to the lounge with friends in the past and service was really good but not this time. Yesterday the 18th of March I went there with my husband and we had the worst waiter ever. A smallish man with tribal marks on his face. Customer service was zero, the croaker fish was tasteles, I don't know if it's a different/new chef and when I complained to our waiter I was told I would have to pay £1 for sauce. I showed him photos of the fish to show there was no sauce on it but he insisted on the £1. Like that wasn't enough, our booking deposit was not added to our bill and the bill itself was inflated which we didn't discover until we got home. I know this is not the norm for the lounge, the owners need to check the guy who served us yesterday. He is a very sneaky one. I really hated the ambience and service yesterday. Based on this experience I no longer trust this establishment and would advice all who go there to check their bills carefully. If I could give it a zero star I would!
Afrobabe . 2022-03-19
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There isn't much I can say other than I was quite impressed with the ambience the venue had and the service provided was extremely good. The lady at the door, Toyin, I believe was superbly professional and friendly. She was able to accommodate our impromptu visit for drinks and snacks pending the arrival of guests who had made prior reservations.
3DMatrix . 2022-02-25
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Food is tasty the DJ is amazing! Location is good! It’s a place to be every Friday make sure to book
690ludimilaf . 2022-01-22
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I wanted to try this place before lockdown and didn’t get a chance until recently so I was quite excited. I’ll start with the positive, the venue has a lovely ambiance and the live band are really good. They really made the night and that’s why my rating isn’t a 2. The waitresses were also nice and friendly. Food was very average, starters were warm at best and very underwhelming. Nothing like the pictures. Mains were extremely disappointing, it’s the first time I have had Jollof rice I couldn’t actually eat. Food also took a very long time to come out. By the taste I’m not sure why.. Customer service on the phone was very unfriendly and borderline rude. Nice for drinks and atmosphere.
SallyannB_11 . 2021-08-02
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Great food. Great presentation of the food. The waitress was polite and friendly. Loved the sauce that came with the yam fries.
ToE1 . 2021-07-30
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Fantastic ambiance, cocktails, Great service, and the music was fab, I was there with a friend that’s strictly vegan and although there’s really not a lot of vegan choices on the menu. The executive Chef was on hand to whip up and amazing vegan spread...
Blackswanao . 2021-05-24
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Really happy I finally went to this place! My friends and I loved it. The staff was nice and food was dreamy. I highly recommend trying the baby back lamb!
Angelakull . 2020-10-15
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The food was truly awesome and unique. We also tried some spicy cocktails made by the head bartender and we loved so much that we ordered a second round. Nice atmosphere with good music but the service was a little odd. Anyway. 5 stars
653giannisa . 2020-10-15
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Went first time as i was invited from a friend Great all good -Its classy and clean -The food was perfect -Very friendly and attentive staff . -The dj also had a great selection that certainly added to the ambiance . -Highly recommend
aishamen . 2020-10-15
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Went last sunday for dinner with my family the place is based on the cricklewood high street the restaurant itself looks cozy Staff are friendly and the food is nice had sharing platter and main lamb chops with jollof rice both fantastic Will be sure...
endie88 . 2020-10-14
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I had been at this restaurant a few times with friends and generally had a good time. I then opted to take my wife there assuring her she would enjoy the visit. We decided to go for Sunday lunch. The online information clearly states they...
s0yinkas . 2020-10-13
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I visited this restaurant earlier today as some colleagues highly recommended it. Upon arrival at 4.30pm the venue was completely empty, only staff were visible onsite. Nonetheless I requested a table and was advised by the restaurant manager that the restaurant opened at 5pm. My...
Tara L . 2020-10-09
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Went here on recommendation, 4 of us on 19/9/20. Booked online, which was easy enough but there was no indication that after being there a while we would be asked to give up the table as we had been there since 7.30 (at 9.00 a...
Lula927 . 2020-09-20
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Service and food were average , again disappointed though by the overall meal here. Again friends were prioritised over customers
Rodhugheeeesssss . 2020-02-27
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A truly a goodnight out with friends celebrating a birthday.Lovely DJ good food and reasonable prices would definitely come back.
bambie2019 . 2020-01-19
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We went to the restuarant for dinner on a saturday. The atmosphere and vibe is actually really good. The food was quite decent but unfortunately the waiting time is way too long. We waited for an hour and the half for the mains. We asked...
M3829PJlarryw . 2019-12-21
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Visited this place on busy Sat. Amazing atmosphere, welcoming staff and delicious food. We were served by Imran. There were slight delays in delivering the food but Imran was very apologetic, so we understood as it was quite busy. Totally worth the wait! Drinks were...
fmendz99 . 2019-11-27
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Terrible service and over charging with no breakdown in what we were charged for on the bill. Waited 2-2 1/2 hrs plus for meals after pre ordering, not being served at the same time, I had finished my dish before many other family members were...
Yet2 . 2019-11-26
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Went with my family joining a birthday party we had our orders preordered The manager of the place welcomed us and took us to our table with a smile After ordering our drinks the food arrived after 20 minutes lovely goats skewers and also sharing...
endie88 . 2019-11-21
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After preordering a month in advance, the food order was lost and the food was 3 hours late. We never got our sides and we paid 10 quid more than listed on menu for two min dishes. Several people left after 3 hours to meet...
Jade H . 2019-11-16
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The location, the ambiance, the Manager and his team (and the cleaner), the Menu and the musician/ DJ; everything about this place is brilliant! We had a super, great time at a recent Surprise 50th Birthday Celebration in October. The Manager pulled out all stops...
Bloomingorgeous4u2 . 2019-11-09
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I visited this restaurant on a Friday evening. It was a popular venue with all the tables taken. Make sure you book. Clientele? a good balance of millennial’s, some maybe slightly older. Do you want the buzz of a ‘Naija hang out’ ? Then this...
Julsinc . 2019-11-03
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Loved Loved loved this restaurant. The efo-riro is one of the best I have eaten in a very very long while! Meat tender enough, not overly spicy and it definitely had not been MSG'd 😁😁 The ambience and decor is very cosmopolitan and cosy with...
Gbolads . 2019-07-25
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The porschest Nigeria restaurant I've been in London so far. Sophisticated menu. Prawns are amazing. Nice location. Foul stench emanates from the toilet downstairs and occupies whole of restaurant. Admin really really need to look into and rectify this. Would have rated 4 star not...
Adesola O . 2019-05-10
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I was recommend this restaurant by a friend. I wasn’t filled with joy as we arrived the glass windows were smashed. Not the entrance I was expecting. However the decor was really surprising. The bar tender and hostess were really welcoming. We ordered food and...
Rodhugheeeesssss . 2019-03-22
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I and a few friends went there on a Sunday . The food was absolutely amazing and if you don’t like spicy you can go without the sauce but I absolutely love spicy . The spicy sauce with my fish was ACE . I will...
Tani M . 2019-03-18
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The food here is excellent, and they are very accommodating. I am a fussy eater but they made sure I had a meal I would enjoy. The food is all cooked from fresh and the staff are very informative. Would 100% recommend to family and...
Emily M . 2019-02-10
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This restaurant opened only a couple of months ago and we decided to go and try it with misgiving as the previous 3 restaurants that shared this address had not been successful. What a pleasant surprise. It is a tastefully decorated both downstairs and upstairs....
Patchs . 2019-02-03
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We were there last week while we were visiting london. The food was really tasty , very nice decoration, and perfect drinks. Staff was very friendly and helpful!
Νατασα Α . 2019-01-31
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Not sure what to say really, the food was ok and the decor was amazing but there were so many staff that we felt were just staring at us waiting for us to finish. Two customers and at least 8 staff which would make sense...
FreddGalway . 2019-01-30
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Thought I would try the new restaurant out and was not disappointed. Brilliant friendly service and staff. The food was fantastic, one of the very few places I have been where you could fault nothing.
LittleAndy13 . 2019-01-08
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Charming and very comfortable space. Lots of room between tables. Dinner exceeded expectations. Service was very friendly yet professional. A very relaxing environment to unwind for a terrific meal. We won't hesitate to return the next time we are in London!
moorehme . 2016-06-02
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The food tasted very fresh, all dishes came out nice and hot. They have a nice selection of wines, my recommendation is the steak!
Errin Y . 2016-05-05
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Great location for travelling round London. On a main high street so easy shopping. Food ok with average choice.
Caroline W . 2016-04-10
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