Based on 5 opinions finded in 1 websites
Based on 5 opinions finded in 1 websites
Opinions
I and my son stayed in Crowne Plaza for 2 weeks. I always go to the 360 Restaurant to have breakfast and dinner. The staff are all very kind and polite, especially Paulo, he is professional to serve all customers. There are a variety of food and drink options. The taste are good and the temperature of the dishes is hot enough. Also the environment is comfortable. I think it is suitable for tourists to have meals there. I would like to come back 360 Restaurant with my family again.
Chan W . 2021-09-02
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We booked a table for the last night before lockdown as everywhere else in Surbiton was fully booked. The restaurant was very empty but we had to wait an extremely long time to be served our food. When it did arrive, we were presented with the worst meal we have probably ever had in a restaurant. The staff were really friendly but we will not be returning.
OJane . 2020-11-05
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The restaurant is a combined bar/restaurant area, too open ambience. Good service. excellent food. Have dined there twice now. Part of Crowne Plaza group.
Jack M . 2020-01-16
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First impressions were good, nice decor and layout...perhaps a little brighter than you'd want for a cozy dinner but not too bad. Service was good and relaxed, but without letting you feel like your being forgotten. However, the menu is definitely confused. They opted for a "around the world" cuisine, offering various dishes from different parts of the world which, to be fair, I have never seen work, ever. Unfortunately, this restaurant has not changed my opinion on this. The food itself looks appealing when it arrives at your table, but the flavours are almost missing entirely. I sense that there's a lot of cost saving with the ingredients as there were a lot of individual components that didn't deliver. Duck salad was tasteless with sour pomegranate. Our main course of Seabass on a cashew purée was just I'll conceived. Dessert was sooooo sweet I struggled to finish it. On the whole, each dish is wildly over priced, the food is bland and little details are missing (even the wine glasses are cheap... It might sound odd but you can sometimes tell a lot about a place by the wine glasses they choose). Service 5/5 Ambience 4/5 Food 2/5 Value for money 1/5 Average: 2.2/5
scornpaul . 2019-09-28
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We were highly recommended this THF restaurant and Wow what a delight and what a find! This is an amazing experience with high quality food tat is varied but has something for everyone and is of a high quality and with amazing flavoured tasty food fit for a king or queen. Selection is great but makes choice hard to choose from as it all sounds so nice and differnt. On our visit we were warmly welcomed and were served very proffessionaly and attenatively by the staff and the whole experience was top rate. If you are in tyhe Surbiton area it is well worth you're while to move out of the town alittle bit to experience this wnderful new restaurant and it is not overly expensive.
Robert B . 2019-08-11
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91 Opinions
My kids love it! Our favourite take away! Super friendly service Always fresh and yummy. Best in the area!
549 Opinions
As a family of 4 we have been eating here ever since it first opened including many extended family members and friends, group parties and family milestones have been celebrated here. The food has always been exceptional. However, last night 18th Oct 2024 we were presented with the bill whereby they added 20%VAT without warning or prior knowledge of this. As we were paying cash we had ordered based on this with a tip included for the staff. As a result the £120 cash I had didn’t cover the bill, let alone the tip which came to nearly £140 with the VAT added. The business owner refused to come and talk to us when we politely asked. A waitress explained that it was displayed on the back of the menu, and sure enough on the last page (which we didn’t order from) at the bottom it says all food and drinks are subject to 20%VAT to be added at the end, she added that their lawyer and accountant has said this is legal….well even if it is, they removed it immediately we paid in cash and left. The business is doomed if this is how they are treating loyal customers. It feels very sneaky, no transparency just out to squeeze as much money out of you as possible. If you’re adding 20% to everything just do that in the menu on all the items! They’ve just lost a whole lot of future custom. What a shame & a waste. Guessing people will revert back to Iro Sushi and Koroko. We on the other hand will be dining at the Japanese BBQ in East Molesey from now on. Ben
394 Opinions
Top Japanese restaurant, from the start to the desert. We were in three and had two set menus, the beef the sea and extra baby octopus. All was great and abundant. Also the tea was good. The service and staff was very professional and friendly.