21 Way Burger (Knaphill) in Woking

So a 1* review with no information, left a long time ago, resulted to a response from the owner, firstly I ordered burgers, secondly you got it all wrong about pizzas and blah blah blah. Get your customers straight, I'm not that person you're talking about.

We ate here with our nephew and were really impressed. Friendly service, food was fantastic. Freshly made burger patties, delicious and the Rosemary chips we all agreed were best chips we had had in ages!! The milkshakes we also delicious- made up fresh with ice cream. Yummy We will definitely be back - thanks!!

We were reasonably happy with the burgers. They were nice, though not amazing. I'm really impressed by the packaging. They have really thought recyclability - tin foil and boxes that are not oily. Well done on this. I don't know of any other takeaway that wouldn't have loads of waste. Kids drinks aren't as advertised though. It says fresh orange juice. I've attached photos of the actual drink.

I loved the options of drinks and types of food available. The chips were incredible. 😋😋

We had an amazing experience, the staff were very welcoming and friendly. Food was delicious, big portions! It was a hot day and the staff went out their way to bring us bottled water free of charge. Would recommend, and will definitely be back again :)

Amazing food! Remi is the best!

Great pizza Customer experience was amazing

I’ll tell you what, ordered for the first time tonight, food was very good for a takeaway especially in knaphill as options aren’t great! Proper meat burgers and chicken wings were good too! Delivery took 25 mins, food was still very hot when it arrived! Fair play!

Well prepared and seasoned. Polite owner

The food here is incredible. Really nice and approachable owners always offer fresh food in convenient time.

I had a caterer cancel on me 2 days before the event so stopped in to chat to the 21 Way Burger team. What an accommodating team who went above and beyond to make a plan to deliver the tastiest food for my husband’s 60th - nothing was too much trouble. I would definitely recommend them 🤩

Took two and a half hours to deliver the food half of it missing, we paid £100 for under sub par service. This company is an absolute joke and disgrace.

Unfortunately they just continue to get orders wrong - this is the third order in a row they have sent an order with sauce that is clearly marked as without sauce. Last time I will use them, which is a shame as the food is good. If you have an allergy, just bear in mind they will have little care for your orders in this way.

I didn’t fancy a drive into Ealing, West London for a good (halal) burger. So I settled for somewhere local tonight. I must say I was pleasantly surprised. The burger patty was on point. Juicy, somewhat smashed (I requested it as I like my burgers this way). It was very filling and tasty. chips were ok too. 2 things let it down, they have no sauces. A proper burger place in my opinion and what I’m used to have an array of sauces to accompany your fries. They had none apart from ketchup n mayo. The vibe in the restaurant was non existent. But then again it’s Knaphill, Woking. Food was decent. With better sauces it would be better, and abit of a vibe. Pricey though. £12.95 for a meal.

It was my first time there and I had a great meal. The burger was tasty and I can admit that it was one of the best burger I have ever tried.

I had been coming for some months now but last week had a problem with previous order as they had added Jalapeños to my pizza when I didn't request it! As soon as I told him he went into defences mode rather then accept my explanation that I could have been allergic and could have died from it. I got my delivery home afyer this debate and yet again gues what? They had added Jalapenos AGAIN even though i had specified i DIDNT want it. Rude guy and has no customer service skills.

Stop by to eat in as I was extremely hungry. Had a BBQ beef burger, sweet fries and wings. Had to take home wings and fries as was absolutely full after the burger! It was a really good burger!

Love the chicken wings! The best in UK , The rest in the menu could use improvement but I just kept ordering the wings

Lovely food and great service, the pizzas are really the best I've had for ages!

The beast one I will try in whole my life so goood I love it

We have ordered from 21 Way burger twice and dined in once. The very first order the burgers were a good surprise for us as we don't find any Halal burger options in our area. The time we dined it there was a long wait, it was their Valentine's offer so lots of orders that day. I choice the Spicy Chicken burger. The burger was scrumptious with lots of fillings, the sweet and tangy taste of the burger made it worth it. The chicken is organic and it was marinated well. I went for Vanilla milkshake which is always a good choice. Only issue is the wait and the burger buns are a little thick. Otherwise it's worthwhile. Great burgers for sure.

3 portions of wings finished me. Bbq ones are unreal and the buffalo ones are actually hot. These guys smashed it 10/10 thank you 🙏

Very friendly staff, delicious burger, cool place, kids friendly

Super restaurant je recommande !!

An absolute gem, amazing burgers and pizzas. It's a must try for everyone.

Wow we've just had the most amazing burgers and wraps from 21 Way in Knaphill. Super speedy delivery, and great value. Thanks very much - we will certainly be ordering again soon.

Excellent tasty food, large proportions.

Delicious burger! Please visit and support local businesses.

Really good local burgers. I've been back several times and always enjoy it.

Nice food. Love the spicy wings. Tad bit pricey but overall worth it.

Nice tasting burger, and the chaps working there were helpful and friendly.

First time visit. Certainly won’t be the last. Absolutely delicious. Great service. Nice packaging.

Brilliant, it is real food, I love that Burger

Burgers are delicious, specially the spicy version. Great service and overall a brilliant experience

I really liked the pizza and that bite from my partners burger was delicious, thanks for the great service. Highly recommend

Ordered the halloumi burger from them today. Was amazing

Dodgy delivery! The delivery driver reversed into my garden wall, causing considerable damage and drove off. After contacting 21 Way Burger many times, seems that they dont want to do the decent thing and put anything right - I am having to go though the insurers to get my property restored. Id avoid if that is their business practices...

Very very slow delivery and very disgusting customer service very rude

Great food and friendly service, highly recommended 👌 😋

Food arrived after 1hr 50 min. The food was cold. No apology. The driver had a bit of an attitude and then told me if we had put the postcode he would have been there 10 minutes earlier (ie. Still 1hr 40min after we ordered). We ordered through uber eats (but they use their own drivers) and our details are saved in the app. Nobody has ever complained about lack of postcode before. The kids burgers did taste reasonably good but were cold. The burger baps on the adult burgers were not terribly good. I suspect if the food had turned up warm and in reasonable time would have given 4 stars for the food. Wouldnt order from them for delivery again but might try pick up in future and give them one more chance.

Only like the chips..may be it would work for you as I don't like beef

Food is nice but the customer service and delivery time is a joke, not acceptable for order to turn up after an hour and a half on a thursday, I'd rather cancel the order lmao.

Food is 10/10 from here but delivery timing really lets them down, I’m waiting an hour and a half Friday and now over an hour again. It’s too long, quality of food and ingredients is great though.

I’m not a burger fan but I would give the BBQ beef burger 5 out of 5. It’s delicious, better than Five Guys. After I placed the order on Urber Eats, the restaurant staff called to check whether I have special instructions for cooking so they are very responsible in case I have food allergy. Usually I can only finish half of the beef but this time I had all, only left buns. I did ask for cooked onions to put in the burger and they forgot to put in, but this does not affect the taste. For the BBQ chicken wings I ordered, they are also tasty. There is a lot of sauce wrapping the wings. I find the sauce tastes like the one I had in a famous Korean restaurant in China Town, where chicken wings is their speciality. The food price is reasonable. I would recommend.

Tasty burger and chips. Food was well packaged and hot when arrived

Juat ordered from 21 burgers first time, gorgeous lovely customer service also.

I chose to order from this place as the reviews were positive and the menu seemed appealing. The outcome was disappointing. Worst place I've ordered from in a long while, and that says a lot as I order from new places rather frequently. To keep things short; The order took over an hour and a half to arrive, the food was cold on arrival, and the burger was raw on the inside and I'm pretty sure it was undercooked. The food was on the more expensive side, and topped with a chunky processing fee and delivery charge. The follow up customer service has proven to be non-existent. IMO, avoid this place. Be skeptical of it's seemingly glowing reviews, I question the legitimacy of them at this point.

Better than i thought it was gonna be. Im a vegetarian and its nice to see a burger takeaway that does veggie burgers. Milkshakes are amazing too 😀

Absolutely rubbish food. Avoid at all costs.

Delicious burgers, plentiful and tasteful fries coming from a very welcoming crew of staff. I received a very thoughtful Christmas card in the bag when I collected the food too…

Best Burgers! This place makes fantastic succulent patties and juicy chicken. Mix and match ingredients.. double up, have chicken and beef, ask for extra crispy chips..they cater for anything you ask. On top of that Mas and the crew are friendly and efficient .. nothing is too much effort. Our favourite for burger night.

Really nice burger and fries. Friendly efficient service

Delicious food and lovely staff, I really enjoyed my Sunday chease burger in this venue.

Love the burgers here - simply outstanding! Edit: we've become regular customers and also recommend this place a lot to others. Best to order via the website and collect.

Tried this place for the first time last night, and was not disappointed. Very good quality ingredients and food arrived hot. It is a little more expensive than others we have used but we'll worth it. Would highly recommend and will definitely order again.

Tasty burgers and chips, excellent and friendly service - great combination!

Do Burgers get any better than this?, I think the answer is probably no, excellent, I had the spicy Mexican really good, salad and bun plus a great mix of dressings and hot jalapeño I must also mention the fries , crispy out side again worthy of a review of there own

This burger restaurant is by far one of the best in all aspects- quality of food, service, cleaniness, price etc! You definitely get your moneys worth as the food is so high quality, and very generous portions too! my new go-to burger place, I am so lucky I only live 5 minutes away from it. A must try honestly you'll keep going back!

Previously ordered from 21 way burger and it states in their menu ‘all burgers comes with fries’ decided to order again but wanted it delivered so ordered through an app. Disappointed that no chips were sent with my burger so called to enquire why.. turns out they don’t come with chips when ordering via an app even though the restaurant menu clearly states all burgers come with chips hence why I did not order a portion of chips. Please make this clear and update your menu to avoid this happening again. No apologies on the phone either. Poor customer service. One hungry and unhappy customer tonight

Well I finally made my way to the new Burger joint in my village. We arrived around 10:30pm, the shop was empty so nearly closing time. Ordered the Barbecue beef burger which comes with rosemary fries. I had no idea what to expect, however I must say once we got home I was pleasantly surprised. Firstly the presentation is definitely worth mentioning. The beef was a good quality and all the ingredients was fresh and tasty. 100% better taste and value than many of the high street chains. I have always been a critic, and to be honest I was totally blown away.I do hope others have the same experience on their visit. I will definitely be back. I wish them every success. Knaphill is a great little village with many takeaways and eateries. Excellent addition to the choice.

So glad we finally got round to ordering from these guys!! Yes it costs a little more than your standard and oh so bland chain affairs but you most definitely get what you pay for! We had beef burgers and the fries along with an Oreo milkshake- not a fault to be had. One of the employees (Rich) recommended the wings so we got some. OMG so glad we did! Tender flavoursome and the spicy buffalos have such a kick of flavour!! The packaging was also really well done, clearly these people care that your food arrives in perfect condition. So next time you’re thinking about a burger takeaway, avoid maccyds and support your local business. They deserve it!!!

Great burgers, cooked fresh when you order. Good meal deals and the chips are lovely. Rather pricy for a takeaway burger though. Over £20 for burger, chips, mozzarella sticks and jalapeno poppers...!

We had our first order from here at the weekend and I have to say I was pleasantly surprised. The burgers are really good. In execution, think a Five Guys style, but with a far better quality patty. I had a spicy one, I forget which, and I really enjoyed it. It's great to have a proper, quality, burger joint that gets that a good burger isn't a fat meatball in a bun. Guarantee this will be better than Ramsey's new place in town. Part of our order was a kids meal which honestly could easily pass as an adults meal. That burger was also very tasty, and came with loads of fries, and fresh orange juice too. Only slight downgrade was for the Rosemary Fries, which I didn't love. I mean, they were fine, but I've been lucky enough to eat some amazing Rosemary Fries in the past, and these were a bit lacking. I think using real Rosemary or Rosemary oil would be better than using Rosemary Salt, but YMMD. Oh, and that we ordered 2 portions but only received one. That was a bummer, although a single portion was enough for the two of us to share, just. Finally, props for offering 3 different types of Vegan patties, and a further veggie one. My wife is dairy free at the moment and honestly couldn't tell the vegan cheese wasn't real cheese. To the extent that she questioned whether you'd got the order wrong! You didn't, right?

We heard good things about the food quality but unfortunately 21 Ways has not delivered on those reviews. Despite quoting already 90 min for deliver on two occasions they managed to delay the order by a further 60 min. Unfortunately the quality of the food did not deliver on the hype either. Soggy and cold food and over priced ... such a shame !

Amazing large burgers, thick and juicy (like butcher shop ones) Milkshakes are thick and creamy, with a great strong taste, like their individual names suggests. Fries are crispy on the outside and fluffy in the middle and same with the Sweet potato ones (the dip with them is really good as well) portion sizes are really good. Hope they stick around as 1000% I'll be coming back as have the rest of the burgers and milkshakes to try.

ordered lots of different things burgers was absolutely delicious and juicy wings were fantastic, chips were nice and crispy and milk shakes were beautiful. I cannot find any fault. perfectly packed and hot thanks 21 ways burgers will order again I totally recommend 21 ways burgers thanks you guys and well done all Best regards Ash

Delicious burgers and sides, lovely people. Order was ready bang on time. Definitely order again.

I am sorry but had to give 1 start, start with customer service, not good I had to wait almost an hour to get the food but I have even told it will take 30mins. Ordered 2 chicken burger and one portobello burger and protein of potato lettice. BURGER WAS TOO DRY it was really hard to swallow, no flavour at all. Chips with burger was OK but potato lettuce was nothing special.Way too expensive and unfortunately taste wasn't good at all.

Really good burger, would highly recommend.

Went back to give them another try tonight and the food arrived in 30 minutes and was still good. Not sure if they would manage on a busier night but was worth the second chance -------- The food was decent, but 2 hours 15 minutes to wait for it is too much even on a Friday night. To top it off the milkshakes we ordered were missing when the food finally did arrive. We had to chase repeatedly for updates, they didn't call us to tell us about the delay. They gave me a story about the first driver being in an accident but that the second driver was on their way, then had to call 3 more times to chase the order. Staff were reasonably courteous on the phone (the times they did actually answer). We did also get a refund on the milkshakes which is at least something. If you look on other takeaway sites and Facebook you'll see stories very similar to mine, so I'd advise avoiding until they can sort out their delivery service.

Food is really tasty. Burger is filling and the milkshakes are yummy. One down side is the customer service isn't good. We waited 1 he and 30mins for our food to be delivered and tried calling with the phone line busy constantly. I can't fault the food but the service is terrible.

I got a burger recently from a different place locally and it was bad, so I wasnt expecting much from 21 way burger, but my god when it showed up was like I hit the jackpot. Prices are quite high but it is what it is

Just ordered cheeseburger and chicken burger and both myself and my wife agreed it was one of the best burgers we have had. They even gave us extra rosemary fries which were amazing. Burgers were cooked to perfection. Please support them they deserve to do well when so many takeaways are terrible.

Excellent burger! The rosemary salted fries and the mozzarella sticks were also fantastic. The delivery was on time and was well packaged as nothing was soggy. Only downside is that it was good enough for my wife to steal my food.

Have had a couple of fantastic burgers from them, delivered using the Woking Eats app. Excellent service, really tasty & well put together.

Amazing juicy burgers. Rosmary chips were just perfect. Packing was very neat and recyclable. Brilliant experience and will definitely order again.

Brilliant burger and fries. Well done

First time trying this place tonight, arrived early. Great packaging so food was hot. We had two BBQ burgers and shared some Nacho's. All were delicious. Portion sizes were big. When you are in need of that gourmet burger but the pubs are closed or you just want to eat it in your PJ's instead, this hits the spot.