Based on 382 opinions finded in 2 websites
Based on 382 opinions finded in 2 websites
Opinions
Lovely food, very friendly staff.
George S . 2024-11-05
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"Absolutely Amazing Thai Experience!" I recently dined at @sir&madam, and it was hands down one of the best Thai meals I've ever had! From the moment we walked in, the ambiance was warm and inviting, with beautiful decor and traditional Thai elements that set the mood perfectly.
Kanchan KARKI . 2024-11-02
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Hi, we have been coming to Sir and Madam for 20 years probably and the food has always been great. We had a takeaway this evening that turned up 40 mins early, the starters were cold and the mains were nowhere as good as they used to be, very disappointing
Andrew D . 2024-11-02
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Not the restaurant it was. Give it a miss
Carol Golsby . 2024-10-26
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Unfortunately it appears that there are new owners here now so the quality has dropped considerably. Service was poor and disorganised. Servers eating crackers while serving food. Servers wearing cleaning gloves while taking orders. Shambolic. Food was poor. Poorly presented, overcooked and below average. Wanted to leave a review so people are aware this is no longer the same Sir and Madams as it once was.
Oliver Lester . 2024-10-11
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This place and the staff was the best, i had a great time, and the food made me stuffed aswell! Love it here. Thank you everyone !!
Elliewastaken . 2024-10-05
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We used this place for more than 2 years and always supported this business. However my other half was charged double the last time he went there and also he collected the visits to earn a complimentary meal as a bonus - but they ignored this totally. What’s the point of your loyalty scheme then? We are not ordering from them anymore.
E F . 2024-09-06
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We’ve been going to this restaurant and getting takeaways from it for 15 years. It’s always been authentic and excellent until this evening. We had a takeaway that was very disappointing. Most of the food was very overcooked and much of it looked and tasted like it had come out of a jar/packet. I wonder whether it’s changed owners recently.
M T . 2024-09-03
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Takeaway ordered for delivery on JustEat. Panang curry, massaman lamb and yellow curry. All absolutely spot on. Thought we’d ordered way too much but ate the lot. Easy 5 stars.
Richard Scott . 2024-08-11
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I eat in your restaurant and recommend it regularly. But Take away . via Uber eats. I don’t know if they use a different kitchen and chef for take away the Royal thing seems a bit odd ? Soup meant to be clear, if was chilly powder in water with a few bits thrown in . Very Greasy noodles dish . Fried chicken “covered in a thick sauce “ had nothing but a bit of frying oil on some chicken, but no sauce?? Over £42.00 badly spent.
Wachen . 2024-08-08
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Take away via Uber eats. Really poor. I eat in regularly and it’s always good but this was so poor and expensive I really wish I hadn’t. Soup was water with chilli. Powder no curry Thai read curry sauce on dish as description. Nothing but a greasy oil … why on earth would you waist your good reputation with rubbish like this.
Mark Machen . 2024-08-08
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Lovely food and service - would definitely recommend
Jack Wood . 2024-07-28
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Today I am very happy because today was a beautiful day in my life it was my birthday.. not to mention time to chat with friends due to busyness I went to sir & Madam and their service is to much splendid veespecially the interior design was very amazing ❤️ sir & madam lots of items delicious specially panang curry and sir and madam pad thai to much yummies 😋they’re interior design mind attractive 🤗 when i get free time I'm continue going there for my dinner or lunch..thq sir and madam team for great service 🙂
Md Jafrul Islam . 2024-07-27
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Food was great but unhappy about the portion size of the honey chicken usually it’s much bigger.
sam attrill . 2024-07-20
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Poor food. Ordered from here tonight for delivery and felt compelled to leave a review because the food was really not good. Starters were OK but arrived freezing cold. Not even slightly tepid - stone cold. The worst part was my Pad Thai which literally tasted of nothing but egg/flour from the noodles. No sauce, all stodgy & clumped together with no flavour whatsoever. Incredibly disappointing. My husbands green curry also was pretty flavourless compared with other Thai Green curry’s we’ve tried & it had hardly any sauce so was not really like a curry. Overall just really poor food especially for the prices charged & you can have far better locally. TT in Weybridge is 1000x better.
Hannah P . 2024-07-13
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We love Sir & Madam! Our go to asian take out the best Thai food in Surrey! Can’t wait for my next visit!
Gerdi Scholtz . 2024-07-06
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We had a lovely dinner for our step dad’s birthday. Amazing food and great service! Highly reccomend
THE KRACKEN SAURUS . 2024-07-06
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I recently dined at Sir & Madam and had an exceptional experience. The food was outstanding, with each dish bursting with flavor and expertly prepared. The service was equally impressive—attentive, friendly, and efficient. Highly recommended for anyone looking for a delightful dining experience.
Md Sopon . 2024-07-06
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Excellent food, very authentic Excellent service. Will definitely be coming back!
Tom Critchell . 2024-07-06
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The food was delicious and i love the service.
sudarshan khanal . 2024-07-06
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Great food and great service. We will be back soon!
Paul Smith . 2024-07-05
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Come here many times and never disappointed! Food is always lovely and lovely staff too.
Grace Peralta . 2024-07-05
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Service was shocking. Never again. 1st and last time. How so many people lije this place is beyond me.
Adam Dalton . 2024-07-04
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We had a lovely evening at the restaurant this past weekend, the food was delicious and just the right amount. There isn’t much for a child but my boy was satisfied with chicken satay dish and rice. He also got extra special ice cream which he got treated to by the manager/ owner free of charge. Lovely gesture 👌🏼
Catsy_81 . 2024-07-03
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Lovely for food.so yummy green curry and special papaya salad..✌️✌️
Rumman Mahmud . 2024-06-29
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Lovely eating in or take away! Thanks Seb
Seb Sharpe . 2024-06-22
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Amazing Thai food. The spring rolls, prawn tempura and green curry are so delicious I haven’t tried anything else… yet. Always get amazing service from Johnny!
Sean Peche . 2024-06-22
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Absolutely superb meal, the staff are so friendly and the food was amazing! We will definitely be back.
Cepta Paterson . 2024-06-09
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My go-to Thai restaurant for comfort! I keep ordering over and over! One day they got my order wrong on Just Eat and without me having to ask they sent me the correct item to my door! AMAZING SERVICE
Natacha Chaudhary . 2024-06-01
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Great thai food and service. Lovely staff who were very attentive . Good atmosphere for a week day night. Will definitely visit again.
deborah a . 2024-05-22
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Excellent Food & Top Class Service
shafik bhuiyan . 2024-05-13
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Absolutely Beyond Expectation. Quality Food & Excellent Service. We will definitely visit the restaurant again. We loved Crying sizzler with spicy chilli dip a lot.
Osman M . 2024-05-13
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Beautiful restaurant with lovely menu and staff
Oaji Academy . 2024-05-13
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Wonderful Delivery service on our 12th Wedding anniversary
UMI 7 . 2024-05-13
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We were at Sir and Madam on Saturday night (27th April) for a joint birthday dinner for my husband and myself. We were a large group - party of 17 and we pre ordered the food as recommended by the restaurant’s efficient manager Johnny. All the dishes from starters to mains were incredibly delicious and served in large portions. We didn’t order any desserts as we had 2 huge birthday cakes waiting for us at home but Johnny insisted on giving us free ice cream which we thought was a kind gesture. We were also impressed with the waiting staff who always had a ready smile and were quick to give us everything we asked for - more prawn crackers/drinks/rice, extra cutlery/serviettes, etc. Our compliments to the chef and special thanks to the entire staff for an absolutely superb evening at Sir and Madam. We will be back!
C Z . 2024-05-03
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Delightful evening lovely ambiance
Tia Rose . 2024-04-28
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Food and staff is great. Highly recommend
ellenor yuraszek . 2024-04-28
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I have me been a huge fan of Sir and Madam since Guildford and later on when they had a takeaway in Woking but the times we ordered from West Byfleet have always been bad and today was no difference. First the positive. We ordered food at 9:45pm and the driver was at our door 10pm which is super quick but also a major red flag. The food was not cooked, raw chicken in the penang curry and the papaya salad smelled and had clearly gone off a long time ago and the ribs had also gone off and was smelling. STAY AWAY !!!
Tommy . 2024-04-12
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Many thanks for your help today with your kind chiefs, Happy Eid! 😁
D 2019 . 2024-04-10
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Have used this restaurant over the last 25 years and always had fabulous flavourful authentic Thai dishes. Sadly something has massively gone wrong here. Ordered a Chicken Green curry and 2 Massaman curries. Green was totally tasteless. No flavour of coconut, lemon grass, kaffir leaves, galangal or coriander ALL the basic ingredients were missing. Think it was cooked with just a spoonful of green Thai curry paste and a few bean shoots were thrown in. The Lamb Massaman fared no better.! Just fried up meat with Massaman curry paste. No taste of coconut, and none of the warm spices, typical of this dish - cardamom, cinnamon, cumin to name but a few & importantly there were no peanuts. None of the traditional garnishes or any taste in either dish. Whoever cooked our food cannot possibly be a chef. Truly awful experience.
Lorna . 2024-04-03
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Had a lovely night with friends. Lovely food and fantastic staff . Will come back soon . I specially like the complementary shots after dinner! 😊
Inma Gonzalez . 2024-03-22
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This used to be by far the best takeaway in the area but ever since it reopened after a few weeks of being shut late last year the prices went up and quality went down. Orders get lost or forgotten without explanation. I’m guessing the business has changed management and chef however they don’t seem to be listening to feedback and seem to be just looking to maximise profit at their customers expense. I can’t imagine I will order from here again after being a frequent visitor for a long time.
RMacrae . 2024-03-14
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Wonderful food, very freshly prepared and presented with care! made my family feel very comfortable.
Ozair Alam . 2024-03-12
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Went on a Saturday night. Moderately busy, fairly quiet not a lot of atmosphere. Waited 40 minutes for a very average starter. Then waited another 30 min for the mains. Main dishes were lovely. They did apologise for the good wait as apparently kitchen was very busy, however not really an excuse for a half filled restaurant on a Saturday night. 2 other tables left before they got their food. Empty dishes not cleared from tables quickly. Not terrible but wouldn't come back.
Amy Grant . 2024-03-11
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Have ordered takeaways from Sir & Madame for many years but since they’ve opened after closing for several weeks 2023 the quality of the food has gone down they use to be the best Thai restaurant food wise recently had 2 takeaways and very disappointed with both will not be ordering again. New owners/chefs?
Corinne B . 2024-03-10
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Over 2 hours for a takeaway delivery, I used to love this little restaurant, friendly people and the food was always excellent. I'm not sure what has happened over the last few weeks but it has been closed a few times. I managed to order today but it has been over 2 hours and still no sign of food..
perryburton0 . 2024-03-09
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Flavourful food and great service, with attentive staff.
Trevor Lewis . 2024-03-09
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Just had a meal in here with 3 others. The service was friendly and fast, the food was well cooked and flavoured and came out in good time.
Stephen Marshall . 2024-03-08
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Normally I can't go wrong with Thai but the last 2 times here I have felt let down by the food. Hasn't tasted authentic. Shame because the service and staff are excellent.
Nicky Smythson . 2024-02-29
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Lovely restaurant!! Great food, would definitely recommend
Elizabeth Franks . 2024-02-29
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Home Delivery included a salad that was off. The smell was awful as soon as opened so I have no idea how it was missed. I requested no mushrooms as I have an intolerance but all dishes contained large (obvious) mushrooms. Staff were helpful once contacted via the phone, a refund was promised however I have not received this and have had no further response from the restaurant after reaching out. Mistakes do happen but to serve food well past its best is too dangerous to ignore. After posting this a refund was promptly received
Phoebe Rose . 2024-02-20
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I believe this place has been open for a while and that is always a good indication that the food will be good, and it was. Would definitely go there again. Big and tasty portions.
Danny Serra . 2024-01-28
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We believe they must of changed the chefs . The last time we visited the food wasn’t bad but this time the food was over flavoured . So much fish sauce in every dish . Sliced crispy pork was very salty . Pad Thai was too sweet . I have had Thai food before but this time round Iam afraid it was too much for our taste 👅 buds
Suzi . 2024-01-14
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Some people may count the restaurant a bit simple or plain. I really liked this place. The friends we were with I could hear them speak not like most places these days wit constant music or singing that is too loud. The food tasted really good. I'm a bit traditional and went for a green curry. There was no problem having to search for the chicken, there was plenty. It was great to sit at a table and be able to see my food . Again I find to often you go to restaurants and you fell you need to ask for a torch(flashlight) just so you can see what you are eating. If I had a complaint I do think the price is on the high side. Saying that we went on a Wednesday and they were doing alright for sure in customers. Would I go again definitely. I had no alcohol just a soft drink.
Peter Duffy . 2024-01-13
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Bland place. Food ok. Service good. Prices medium. Not for me a second visit.
Ted Jenkins . 2024-01-04
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Very nice food and plenty of it
Brian Crook . 2023-12-31
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The best. Always. Anya & Vincent
Anna Alexeeva . 2023-12-28
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Lovely food, always come back 😋
Hannah Simpson . 2023-12-22
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Lovely restaurant. . Friendly staff Fan food. One of my favourite restaurants.
Nannette Palmer . 2023-12-22
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Excellent,will be back for sure, tamarind duck was excellent
Tony . 2023-12-20
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As always a lovely evening, delicious food and a great welcome
Linda Portlock . 2023-12-20
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Excellent evening as always. Food is tasty and authentic.
Fiona Woolmer . 2023-12-16
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Lovely meal with friends, food was very good portioned. Service lovely,will be back soon!
Qilian Xia . 2023-12-15
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Quick friendly service, tasty food and warm cosy atmosphere
Marina Phillips . 2023-12-15
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Very good experience there. Food is delicious and service is amazing.
Mithila Farjana . 2023-12-14
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My birthday 🎁 party, lovely evening and lovely food. We had a great time.
dolores genuardi . 2023-12-08
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Fantastic food.i Love working hears.
friends club . 2023-11-11
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Excellent food staff friendly & professional. Lovely. Ambience
Valerie Pepperell . 2023-07-27
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I have ordered from Sir and Madam a couple of times and usually my experience has been good but unfortunately my most recent experience left me with chronic food poisoning. I am highly confident that this was due to the cooking and/or storage of the Thai sticky rice (bacillus cereus - which is due to cooked rice being left at room temperature too long). I hope this prompts the chefs to be more careful with their food preparation and hope for the sake of the business, and other customers, that this was just a one-off.
Henry Bookham . 2023-06-17
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I recommend to try the train station fried rice with chicken. It's delicious with big portion.👍
Kathy Hung . 2023-06-09
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Yet to have a bad experience, started to try different things on menu now, yellow curry and number 8 starter ribs are superb!
John Hovelmeier . 2023-04-22
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Suggested by our son we booked for 1 April for a party of five. What an absolute delight the staff are. We were torn on what to order for the starter so a mixed platter was suggested by the waitress (owner?) which would go five ways. It was divine. Prawn toasts, satay skewers, spring rolls and spare ribs. Perfect portion size and wolfed down by the five of us. A variety of mains - Thai noodles, Massaman curry but the Gai honey chicken was the winner (only just). With rice and some extra sides it really was a delicious meal. Huge thanks to the staff that evening, they made us feel very welcome and looked after us incredibly well. We shall be back.
LouB1996 . 2023-04-07
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Front of house staff are not Thai, which means ordering off menu or having questions is a problem. Food good, service is good and the restaurant it's self is nice.
D Hollier . 2023-04-02
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We big ordered for a Mother’s Day takeout for 9 people and we were absolutely delighted with the quality and quantity of the dishes - pad thai, massaman curry, prawn curry and green curry all superb. Restaurant staff super helpful on collection - we will definitely do an eat-in. Thank you Sir & Madam for making our day special with your special food
Insearch0fadventure . 2023-03-19
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Really excellent takeaway. Delicious food and really good service. Used their on line ordering system and dropped by 15 mins later to collect and it was all ready. Restaurant was very busy. We will use them again for sure.
AandLReviews . 2023-02-10
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Best Thai around, food is impeccable and utterly delicious. This is a PROPER Thai, perfectly seasoned, very flavorful sauce, exactly as it should be. Make sure you order from the West Byfleet one (the one in Old Woking is completely different and not good).
Josh L . 2022-12-20
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I can’t believe I’ve not yet left a review after ordering from here approximately 2816 times.. I’m going to say it and I’ve done my rounds on deliveroo / Uber eats etc. this is THE best take out I have ever had. Every single dish is full of flavour, generously sized up too, not greasy and just amazing. Every dish that I try, blows me away. I can’t recommend this place enough, along with the Woking take out site too. I will never move out of my postcode because of this restaurant..
Holly . 2022-12-02
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Ordered through Uber eats. Delivered on time, hot and very tasty. Will be ordering again.
Peter Alexander . 2022-11-11
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Really disappointed after hearing such great things about this restaurant. We decided go get a take-away from here. We ordered a Thai red curry, a Katsu curry, sticky rice and starters. The food arrived tepid at best, the rice was the strangest thing I had ever seen - it was literally a congealed blob wrapped in cling film in a tub - it had clearly been microwaved but for to long as was no longer recognisable as rice - it was so bad I had to cook rice at home. The Katsu curry had hardly any sauce just lots of onion and was dry. The red curry was ok - however, the starters were dry and tasteless. So disappointed.
Macmonk74 . 2022-11-06
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Had not been here for a while, but decided to give it a go last week. Really happy we went back there. The food is excellent and plentiful, the service is also very good, the ambiance and location is very good. All in all an excellent night out. We will be returning.
BillandSuzanne1 . 2022-10-23
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Amazing friday night treat The Food was perfect. Prawn pad Thai, Vegtables in oyster sauce and duck spring rolls
L M . 2022-09-25
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Was travelling through and stopped here with my partner. Amazing food and very attentive service. Reasonably priced for the quality. We left very happy.
Marc Gossage . 2022-09-23
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Excellent food first had a takeaway as my other half wanted to go to a thia restaurant for his birthday !! The takeaway did not disappoint and the birthday meal was exceptional … fantastic staff as well as the great Authentic food … and great value … the samosa to Quote “ the best he has ever had” I think we have found a new favourite restaurant !
sally reardon . 2022-09-15
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Utterly disappointing! I don't know how this place got a good review at all. It has nothing to do with good quality or tasty food. They should fire the 'chef' who puts too much oil on everything and uses the same frying oil for a week. The food has no flavours, just the bitterness of the overused oil. It ended up in the food bin and we ate butter on toast instead. That was a way better choice.
Anikó Papp . 2022-08-12
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Lovely meal! the curry's are cooked fresh and packed with the authentic Thai flavours, rice and noodles are standard but plentiful of veg. Starters are not so nice and are very bland and cheap tasting. However our delivery was quick and lovely driver, and enjoyed the meal overall 😊
Rebecca Taylor . 2022-06-13
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Amazing little restaurant. Lovely staff there and the food is always fantastic. I've been here many times for various occasions and they never disappoint. Great for takeaway too as offer discounts for if you collect.
R. LeC . 2022-03-08
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We went in at about 9:00pm and there is on one dining there. The food serves very fast. The starter tiger prawn is good. I would give 4.5 out if 5. However, The chicken satay is too chunky so there is no taste inside. If they can cut the chicken satay into thinner pieces it will taste better. If they put chicken in marinade in advance they should leave the chicken in the sauce longer. For the chicken satay I would rate 3 out if 5. We ordered prawn green curry as a main, this dish is very delicious. It is not very spicy, only mild, the sauce is nice and tasty. Egg fried rice with green curry is a good combine. I would rate this one 4.5 out of 5. The price for this meal is reasonable. Overall, I would rate 4 out of 5. It’s a good dining experience.
Wu Helen . 2022-02-16
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Best Thai restaurant in Woking/West Byfleet. Such friendly and attentive service. Always seem to get the Pad thai or Drunken noodle and both never disappoint. Go after 6pm and park for free at the car park at the end of the road.
Luke T . 2021-12-31
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Nice food and always arrives on time, hot and delicious meal. The restaurant its a bit small but we are always happy to have a takeaway which is exactly the same taste as dine in.
AlexGuerreron . 2021-12-10
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Do Not trust their 'Vegetarian' dishes! We ordered takeaways, but instead of 'Vegetarian Pad Thai' - we received a Pad Thai choc full (¾ cup full) of soft cooked, PORK rinds! Confirmed by the only vegetarian present. No meat, just fatty, foul smelling rinds!? Unfortunately, we'd already dished up, so there was cross-contamination because the 'Vegetarian-Pork' noodles touched everything! Called immediately, no answer. Sent a message via Just Eat - nada! No call, no apology, no replacement, NO dinner!
Ren S . 2021-12-06
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Did a pick-up, food was piping hot and tasty. Would definitely go again!
Bobby Moore . 2021-12-05
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Food was ok not the best but alright. Not going to be rushing back
Robert Hudson . 2021-11-05
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Long established family business, great taste food and does delivery. Very authentic Thai food. The Duck is to die for.
Chris C . 2021-11-05
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Very tasty food and lovely friendly staff.
Marianne Wilberforce . 2021-11-01
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We ordered takeaways, but instead of 'Vegetarian Pad Thai' - we received a Pad Thai choc full of soft cooked, PORK rinds! No meat, just fatty, foul smelling rinds!? Confirmed by the only vegetarian present. Unfortunately, we'd already dished up, so there was cross-contamination because the 'Vegetarian-Pork' noodles touched everything! Called immediately, no answer. Sent a message via Just Eat - nothing! No call, no apology, no replacement, NO dinner!
renesM3384ZO . 2021-10-06
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This is the first time I have had a takeaway from Mr & Mrs Thai. The food was delicious. Had Phad Thai, honey chicken, shared starters, was very tasty.
Audleylighy . 2021-09-03
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Food was nothing special service and and staff were nice enough. Hygiene not good and would not recommend this restaurant.
jcboots . 2021-08-08
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The most wonderful food each time we have visited or had takeaways. Such generous portions with top quality food thank you! Love coming to your restaurant
foodandalcohol . 2021-06-15
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Lovely meal, and thanks for staying open and not rushing us out, let's hope business gets better after this lockdown
rob rockell . 2021-05-20
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Just had takeaway from them and the meal was very lovely thank you. Prawns in the pad Thai were crunchy and fresh and for fried food they even cut off a corner of the box lid to make sure food doesn’t go wet and soft too soon. I requested fried rice to be less spicy and it was great. Had a really enjoyable meal :)
Michelle Lok . 2021-03-05
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6 Opinions
We had another really good takeaway from the Frying pan. All food is freshly prepared when ordered, so if you simply pop in to purchase, you have a short wait, but worth it as the resultant food is superb! We particularly liked the chicken pad thai as well as the Tom Yum soup! The portions are generous and the service friendly. Highly recommended!