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The best restaurants serving Vietnamese food in Great Yarmouth East of England

1 Restaurants on GastroRanking

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4.5

633 Opinions

location-icon32-33 St. Peter's road, England
Vietnamese
outdoor_seating_146753takeaway_146753delivery_146753

was very disappointed after all the recent good reviews. the thing that stood out the most was the terrible customer service and the lack of clear communications. one of the servers couldn’t understand very well, even basic things such as asking for water was too difficult to understand in which she had to get a colleague in order to be able to understand. the service was slow and unprofessional. whilst taking orders the other server kept pausing to have to look for numbers on the menu, which slowed the transaction a lot. even after all of that there were still so many mistakes, like they didn’t even know their own menu. the children’s chicken noodles was full of vegetable and onions, if we wanted that we would have just ordered the noodles with veg. and the second time we ordered it with specifically no veg it came with veg. the children’s fried rice was mushy, wet and bland. we had to get it done again but it seemed like they just tossed it back in the pan. they were serving dishes one by one with 10-15 minute wait times in between one dish which is absolutely ridiculous. the ribs and chicken wings lacked flavour. the vegetable dishes were very bland as well. the sweet and sour soup was good in terms of flavour but it came out the first time without any prawns, which is what we ordered. when we told the lady she said it doesn’t come with prawns but they could do it for us, news flash it was on the menu. the bun bo hue was okay, decent amount of beef, soup had some flavour but could’ve had more, and came with the right aromatics. overall it was just not very authentic, the service was flat out terrible, and the atmosphere was very uncomfortable.