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The best restaurants serving Turkish food in Stow Hill Newport South Wales

2 Restaurants on GastroRanking

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3.8

793 Opinions

location-icon197 Upper Dock St, Wales
Turkish
outdoor_seating_102081takeaway_102081delivery_102081

They were so rude never ever go there I asked for a frork and he did a rude face saying okay and they took 30 min for my food and I was the only one there and the food tasted bad it tasted like it been there over night and it was so hard and thick

restaurant_img
3.1

2488 Opinions

location-icon185 Upper Dock St, Wales
Turkish
outdoor_seating_101931takeaway_101931delivery_101931

Vile service! Ordered 4.47pm (it said 35mins delivery time) rang 5mins later to tell them to please make sure driver reads delivery instructions, yes ok he said. Called again 5.47pm where's my order "well your probably the last one because you live in so and so( if i order 2nd I should be delivered 2nd wth) I said well when did it leave he said "i wasn't here so I'm guessing 30mins ago" then at 18:05 I get a call from the driver he can't find my house BECAUSE SUPRISE HE DIDNT READ THE INSTRUCTIONS AND WENT THE WRONG WAY! Told him the directions to get here then there was still no order in my hands so at 18.15 I rang to cancel the order because wtaf is going on. I'm starving and just been sat waiting nearly 2hours for nothing. Even if he did show up finally the food would of been inedible because he had that food out delivering for nearly an hour at this point Never had an experience like this with them I am so disgusted and will not be ordering again. Because then I had no apology just a bitchy 'fine we'll get the food sent back" listen if i didnt want it i wouldnt of ordered it cz now i still need to go and order something else and wait another 40mins-hour, its not my fault your staff cant read simple instructions and choose to deliver my order last when i already waited over an hour!!! What a joke!!!! I want delivery for convenience I work 12hours shifts and don't fancy cooking but instead now I've just wasted my time the only positive is I didnt pay upfront on card because after what I just endured that last thing I got patience for is the bloody runaround trying to get my money back. Ridiculous!!!!