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The best restaurants serving Turkish food in Bridge Maidstone South East
1 Restaurants on GastroRanking
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19 Opinions in 1 websites
DO NOT WASTE YOUR MONEY GO TO MOMO INSTEAD 0 stars as even one star is too much ‼️‼️ I went with my friends and partner to celebrate my graduation at babaseesh i should have looked at previous review so this is a warning to everyone, cost of living is high so we expect a certain standard when spending our money. My friends and I were very excited for the bottomless brunch, but unfortunately, the experience fell far short of expectations. I would like to outline the specific issues we encountered in the hopes that you can address them. 1. **Slow Service and Bottomless Brunch Drinks**: As part of the bottomless brunch, we expected prompt service with cocktails, but the drinks took an unreasonably long time to arrive. Over the course of the event, we were only able to get two - 3 cocktails, despite the fact that the event was marketed as "bottomless." This was incredibly frustrating, especially considering the cost of the event. 2. **Unanswered Dietary Request**: Prior to the event, I emailed your team who did not respond as we also had a friend coming with a nut allergy and to let them know about dietary needs, don’t bother they don’t respond. However, this request was not acknowledged, and upon arrival, we requested two fish meals, the meals was not provided. We informed the staff that two of us required fish-based meals, but only one was brought to the table. We were told that another meal was coming, but after 30 minutes, we were informed it would not be arriving at all. This lack of communication and follow-through was highly disappointing. 3. **Unacceptable Handling of Refund Request**: When we raised the issue about the missing meal, we were met with poor customer service. The staff refused to offer any compensation and took a while to agree to refund the meal. 4. The staff were generally slow and unhelpful, and the manager was dismissive when we tried to address the issues. Their rude attitude only added to the frustration, as we were made to feel as though our concerns were unimportant. 5. The food was overly salty, and considering the high price of the event (£54 for just two cocktails), the value was simply not there. We left feeling that we had paid for an experience that didn’t deliver in any way. Given these issues, I would strongly recommend saving your money and looking elsewhere for a bottomless brunch experience. For example, Momo's RNB offers a much better experience in terms of service non stop flow of drinks , food, and value. Babasheesh did not meet any of the expectations set, and I would rate the overall experience a 0.5 out of 10. I hope you take this feedback seriously and make necessary improvements. Recommendation for vegetarians Would not recommend Vegetarian options They don’t cater for you so don’t bother going how a restaurant can say they only had one fish and no other options is ridiculous