The best restaurants serving Turkish food in Bicester Town Cherwell South East

Great Halal Restaurant , Clean and good service/ food

I had wanted to try this restaurant since it opened with Mediterranean food being my favourite cuisine. Today we had a reason to celebrate after I got a new job offer. When we ordered our drinks I asked the waitress for 2 portions of bread and hummus to keep us going as we had two hungry teens with us. We then later ordered starters and mains. The bread and hummus pre starter did not arrive and the first food to arrive at the table was the starters. I cannot fault any of the food and we enjoyed all the dishes. At the end of the meal the bill came and the two hummus appeared on the bill at a cost of £12. I mentioned to the waitress that these had not arrived, she was quick to point out that they had and that I had asked her to leave it on the table for the mains. This had actually been a falafel dish which had hummus on it. They then removed 1 hummus from the bill. I again pointed out that neither of the hummus arrived. The waitress then again said that I was wrong as she saw the dish which had pomegranate seeds on top. The dish she referred to was in fact babaganoush. At being argued with and indirectly called a liar twice I began to get very upset as my integrity was being called into question. The bill was well over £100 and if I could not afford 2 hummus dishes I would not be spending over £100 on dinner in the first place. Her disrespectful attitude and the way she made me feel has meant we will never return. This is a real shame as we had already said as a family how great the food was and that we really wanted to come back. The manager came over at the end and was very pleasant and apologetic. The dishes we did not receive were removed from the bill and he gave 10% off. I would like to make it clear to the restaurant however that this was not about getting discount or items for free. I am more than happy to pay well for good food and service but will not pay for items I did not receive. Such a shame that a rude waitress spoilt a happy occasion for my family.