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The best restaurants serving Turkish food in Didsbury West Manchester North West
1 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1976 Opinions in 4 websites
Unsafe Food Practices and Unacceptable Service Our recent experience at this takeaway was truly horrible. The issues we encountered ranged from food safety concerns to poor service quality, making it impossible to recommend this establishment. Food Quality and Safety: Our chicken tikka we ordered was problematic. The naan bread was excessively soggy due to an overabundance of yogurt sauce, meaning it was just inedible. My partner then fell severely ill with diarrhoea 5 minutes after eating the meal, raising serious questions about food safety practices. Hygiene Concerns: While waiting for our order, my partner observed deeply concerning kitchen practices. Staff members were using the same utensils to handle both chicken and burgers, a clear violation of basic food safety protocols. This cross-contamination risk is unacceptable and potentially dangerous. The staff are also extremely rude, and this place has a history of poor customer service is equally troubling. They are known to previously have been extremely ride and abusive towards a wheelchair user and due to illegally denying her access, and actually having received a visit from the police as a direct result of this staff misconduct. This staff rudeness and unpleasantness, as reported here also by other reviewers, paint a picture of a consistently problematic environment. Given the combination of food safety issues, hygiene violations, and a track record of unacceptable staff behaviour, I recommend potential customers to avoid this takeaway. The risks to both health and well-being far outweigh any potential benefits.