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The best restaurants serving Thai food in Weetwood Leeds Yorkshire and The Humber
2 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
856 Opinions in 2 websites
Disappointing Experience with No Resolution I visited Zaap Headingley on 27/09/2021 and had a deeply disappointing experience due to a sharp piece of exposed metal on the Tuk-Tuk seating booth. It caused a laceration to my thigh and tore my jeans. Despite reporting the issue immediately and providing photographic evidence, receipts, and witness accounts (including the on-duty manager, staff, and even my mother, a retired GP), the issue was never resolved. The manager acknowledged that the defect had been reported previously but was not addressed, demonstrating a serious lack of care in maintaining the seating and customer safety. While the incident was acknowledged in earlier correspondence, I never received compensation or a resolution for the damage to my jeans. This level of professionalism is incredibly disappointing. I hope they’ve improved their seating and now treat their customers better than they treated me. Be mindful and check your table and seating before deciding where to sit and check your crockery for cracks that can harbour harmful bacteria and cuttlery for cleanliness. On a positive note, the food is authentic and tasty.