The best restaurants serving Thai food in Overton, Laverstoke and Steventon Basingstoke and Deane South East

I am not a person who likes complaining nor believes in writing anything negative, but today I saw red. I took my elderly mother out for a relaxing lunch to this pub we and the rest of our family have visited many times before. We both chose the 'special' of calves liver and bacon, creamy mashed potatoes, peas and gravy. A simple dish to get right, you would think and a dish I have cooked many times, albeit with lamb's liver. Sadly, the liver was tasteless, overcooked, gristly with the outer skin left on and quite tough. The potato was mashed but not creamy. The peas were undercooked and had been left out to go wrinkly and unappetising. And the gravy was lumpy and anaemic-looking. Ugh! My mother and I both found the liver quite difficult to cut - not what you would expect from tender, skinned liver. And finding gristle is very offputting, don't you think? I complained discreetly at the bar and our plates were removed. Quite a few minutes later, the waiter returned to report that our food had been tasted by three chefs, no less, and was deemed to be perfectly alright. That has to say something about their standards. They agreed to replace one meal but not both which I found unacceptable, but I ordered a small fish and chips for my mother to keep her from going hungry - even those chips were under par - just like chunky oven chips you buy in the supermarket and not freshly made. The manager eventually - after at least half an hour of keeping us waiting - turned up to repeat the offer and to say that they did not agree that the meal was sub-standard and that nobody else had complained. I was so angry that I did not order another meal for myself and went hungry! I did not want to cause a scene and they were not in the least bothered that we would not go back to this pub again because, of course, they have plenty of satisfied customers. Have they got new chefs, I wonder? That food was nothing like I have had in the past. Bad attitude. No apologies. No-one ever apologises any more or takes responsibility for low standards, no customer loyalty. Just excuses and 'take it or leave it, madam'. Deeply disappointed. Spoiled our day.