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The best restaurants serving Spanish food in Hale Central Trafford North West

1 Restaurants on GastroRanking

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4.4

1131 Opinions

location-icon173 Ashley Road, England
Spanish
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I hate to say it, but my experience at Hale was a far cry from what I’ve come to expect, especially after enjoying multiple meals at the Alderley Edge location. We were celebrating a friend's birthday, and while we appreciated the January 50% off offer, I can’t say the value matched the experience. Our booking was for 7:15 PM, and everything seemed fine at first. However, the first plates didn’t arrive until over an hour later, and even then, they came out in 20-minute intervals. We ordered 4 mains and 4 small plates to share, but by 8:15, three people had finished their meals while two hadn’t received a single bite. When we raised the issue, we were told it was "tapas style," which we understood, but not with the long wait times between courses. My main didn’t arrive until 8:50, by which point everyone else had finished, and the chips I ordered were cold. To make matters worse, my friend who had nothing to eat was left waiting another 15 minutes for her meal. We spoke to the manager (I assume), but he was of little help, and by that point, it was frustrating to watch other tables being served while we were neglected. We wanted to enjoy our meal together, not eat it one by one. We tried to remain patient and polite throughout, even leaving a service charge, but in hindsight, we don’t feel it was deserved given the experience. I’ll continue to dine at Alderley Edge, but sadly, I won’t be returning to Hale.