The best restaurants serving Seafood food in Cleobury Mortimer Shropshire West Midlands

Easter Sunday lunch. We have lived in the area several years now and have tried the pub a few times. The positives are they have a lovely open fire place and sell local ales which is lovely to sit in front of with a pint. The staff are friendly and welcoming on the whole. Been a few times for normal lunch (burger and fries) and has generally been ok. We booked for Easter Sunday lunch. Aware the pub has now been bought by a group that own several other pubs so think the number calls through to a central location. Took a week of calling through each day to eventually be able to book. Expected it to be busy but it was only us and a few other tables having sit down meals. Starters were nice, although took a while to arrive. We ordered 1 chicken and 3 beef for our main meals. £25 per head for 2 courses. Chicken was ok, although when we asked for more gravy we were told there was no more (booked for 3:15). The beef (sold as Herefordshire beef) was completely inedible, really odd powdery texture, tough, really hard to cut and, far too chewy. Potatoes were described as cooked in duck fat. They were also tough to cut through, dried out as if they had been reheated a number of times. The chicken came with stuffing which was claggy and tasteless. Rest of the vegetables were ok. None of the party that ate the beef had more than several bites and then informed the waitress it was completely inedible. She apologised and took the plates away. We ordered another round of drinks and one of the party had a dessert which was nice. On leaving we asked for the bill and the waitress asked if our meal was ok (the same waitress we informed our meal was pretty much inedible), apart from our main?! She did tell us that she had informed the chef that we were not happy with our meal and that he had apologised. Unfortunately this didn’t come across as very genuine given she had her back to us when passing on this apology. We were then initially over charged for our meal (charged us for 3 courses each) and had to scrutinise the bill further before paying. Overall the experience was very poor. We weren’t looking for reductions or freebies. We were honest and upfront about the poor quality of our food without causing a fuss or deliberate embarrassment to the pub. We felt like we were treated with contempt by the place. Not a genuine apology, no chef or management that had the thought or care to come and either find out more about what was wrong or apologise in person. It’s a shame for the business most of all though because had that of happened this public review probably wouldn’t have needed to be written. Bill paid in full (over £150) for substandard meals and a few drinks for 4. Go elsewhere, plenty of nice pubs nearby with quality food.