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The best restaurants serving Seafood food in Norbury Croydon London
3 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1190 Opinions in 3 websites
We went for Sunday brunch and had our food. Then we ordered drinks through the app and we felt that it took a while so my partner went over to the bar and waited until other customers were served and once his turn, he asked the bar staff that he was ordered drinks through the app maybe 20-30 mins ago and waiting for drinks. What the bar staff did was checking one of the screens and said it's only 18 mins. My partner asked him politely and did not understand his attitude. As we saw part of the drink order was already done, my partner asked for the last drink that was not yet made. He then said he would not serve my partner because "he is a cock". Shockingly felt this is not how we expect someone to treat us in such a rude manner nor we ever treat people impolitely. My partner was upset and went back to the table as he did not understand what he did wrong nor was impolite to this rude staff. Another friend of us went over to the bar and said he did not know what happened and if we could have our drinks as we already ordered and paid for it and the response from the rude staff was "That's the last thing he would do". So I went over to the bar myself and asked for the rest of the drinks as its all been paid for. The manager told me if I was part of this table, she would refuse to serve. In the end, I asked for a refund which she did. I don't know if the truth was told by the bar staff, I did ask the manager to check CCTV to see who was rude. It still left me in shock to hear a staff called a customer "a cock"! Up til now, we still don't know what we did wrong. All we asked was to have our drinks which we have ordered and paid for. Excellent customer service!
6 Opinions in 1 websites
Este lugar, mi esposa y yo teníamos una recepción muy negativa y luego la actitud del personal. La comida estaba mal y tiene más actitud para mencionarlo. Me hizo sentir mal.Cuando conseguí lo que pedí fue horrible.No vayas aquí