The best restaurants serving Portuguese food in South West Scotland

Absolutely terrible, even by a chain restaurants standards. Came in at 3.15pm and had ordered my food by 3.20pm. My halloumi fries arrived within 5 minutes but nothing else. I thought they would just be coming. Then I presumed they’d maybe arrive once we’d finished the halloumi fries, but no. Sat waiting until 3.53pm when a table that had came in half an hour after us, got their food. I asked a man wearing a purple shirt where our food was as everyone that had came in afterwards had food and we only had halloumi fries. He went to the kitchen to see where the food was and within five minutes it was out. Cold and obviously rushed. No apology or good will gesture offered. Put the food down and disappeared. Won’t ever be back. Terrible customer service.