The best restaurants serving Pizza pasta food in Firth Park Sheffield Yorkshire and The Humber

I have been going to Pepe's since Sept 2005 & have always had good food. Today i ordered a pizza and some chips only to find that they were cold, but my hunger was overwhelming. The food order that came to £14.00 was not value for money. I decided to phone Pepe's and make a complaint. I explained to the lady on the phone, and the response was "well it's not my fault" Having been in customer service for a few years, this was not the typical response of somebody that is skilled at their job. I asked for the manager & all he did was offer me £10.00 back for soggy cold chips & a cold pizza. THIS IS THE LAST TIME I WILL EVER EAT FROM THERE.

Food is really good if you can wait for it, incrediable slow service. Shop is always cold, n

Chicken was burnt and dry and chips were dry. Could not eat any

TOTALMENTE horrible esta noche, otra vez. Te di el beneficio de la duda y pediste de nuevo pero de nuevo das el peor servicio. Pierde las patatas fritas de la comida de trozos de pollo, argumenta en la llamada telefónica que no lo has hecho, toma veinte minutos para que las patatas fritas lleguen en realidad, momento en el que los trozos de pollo están fríos como piedras y ni siquiera tienes la decencia de reemplazar esos también! Totalmente inútil, cero atención al cliente. ¿Es curioso cómo parece que esto sucede cuando se usan puntos de recompensa para pagar, tratando de cortar esquinas?

What is going on with this place. Used to be the best I the area but just went in and charged £3 more than advertised and when questioned the menu in shop he said prices have gone up? Then update your menu please. Refund given after argument but just not acceptable