Delivery
Pickup
Outdoor
The best restaurants serving Pizza pasta food in Chichester South Chichester South East
4 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

492 Opinions in 2 websites
Franco Manca Chichester offers a pleasant dining experience with tasty food and prompt, friendly service. However, the way the 'optional' 10% service charge was presented at the end felt a little uncomfortable. With the total already inclusive of the charge displayed on the card machine, agreeing felt like the only smooth option to avoid an awkward situation. Saying no at that point would have felt like pushing back, creating an unnecessary moment of unease despite the service being perfectly acceptable. Ideally, the choice to add a gratuity and the amount should be clearly and privately offered on the payment terminal, empowering the customer without any perceived pressure. This single issue, the way the service charge was presented and applied without clear customer initiation, is the primary reason for a 3/5 review, overshadowing an otherwise positive experience. Despite this minor concern, the dining experience was enjoyable, and I would consider returning for the excellent food and pleasant atmosphere.

815 Opinions in 3 websites
We booked a table for Sunday evening, leaving our contact details as normal. We parked in a fairly pricey car park nearby and headed for the restaurant. On arrival we were told that there was an hour wait due to the number of delivery orders. I suppose we should be grateful that we were told this, rather than having to wait a long time for any food to arrive (as one other reviewer experienced, so it does look as though the staff are reading the online reviews and are now advising people as to the wait). Even so, given that they had our details, it would have been better to have told us this in advance, so we didn’t have a wasted journey. Not great.

255 Opinions in 2 websites
Terrible customer service. Ordered kickers didn’t get them with my delivery, when I rang up said I would get a refund which I never got, then they said would give a £10 voucher when I next ring for delivery. When I next ring up to order they said there’s no voucher against my number. Appalling customer service.