The best restaurants serving Pizza pasta food in Boughton Cheshire West and Chester North West

The cigarette smoke Iun this store was too much for me. Papa John’s staff were smoking right outside the Chester store so the smoke was blowing into the store. I mentioned it to the person serving me but they said it was just blowing in, as if that was acceptable. The staff were also wearing Papa John’s T shirts. It was very unpleasant going into the store. This was 5:20pm 5/9/2023. Had I not placed the order online and already paid, I would not have stayed. Had I been ordering in store I would have left, I would have been unable to stay in the store long enough to wait due to the cigarette smoke. Not only was this a poor advertisement for Papa John’s but I would not want to eat pizza made by someone with cigarette smoke and ash on their clothing. I hope they at least wear aprons that they take off before they smoke. We were not given an estimated time to pick-up, we had to wait until it said ready. The pizza had not been kept warm in the time it took us to get there so the pizza was only luke warm.It would be helpful to be given an estimated time when the order is placed so that customers may leave earlier and aim to arrive when the pizza is ready. Traffic was quite bad in Chester at 5pm and it took us some time to get there. The pizza was delicious, if a little cold, so it’s shame I will be unable to visit the Chester store again because of cigarette smoke. I am asthmatic and cigarette smoke is one of my triggers.

I am sick to the back teeth of these companies like Pizza Hut using Uber to deliver pizza that’s nearly cold. When you pay £28.52 you expect to receive it piping hot with plenty of toppings you paid. Plus the manager at christleton Pizza Hut was a bit rude and argumentative. If that’s how you treat your customers then I won’t be buying in future