The best restaurants serving Pizza pasta food in Broad Green Croydon London

warm tasty food, love the BBQ pizza , will order again

The order was over 20 minutes late and an extra topping which I had paid for was left out of my pizza.

What a great surprise! A 2 for 1 offer on Tuesdays! My friend and I wasn't planning to go to Pizza Hut (and I hadn't been in many years), but am glad we did! I had a delicious gluten free Pepperoni Feast pizzza to takeaway and my friend had a non-gluten Hot 'N' Spicy Veg . The customer service was great! The female member of staff was friendly, helpful and professional. A lovely lady!

Got a call as they didn’t have any jalapeños they politely and respectfully asked if I’d like to have green chillies as a replacement. Also gave me an extra sauce pot.

This is my local Pizza Hut Delivery. It was closed for a while and then when it reopened, it's like they shoved a bunch of kids into the branch who do not know what they're doing, have never had a single lesson in customer services and, simply put, do not give a crap about their customers. Since they have reopened after COVID, I have purchased from them about 7 times and every single time there ahs been issues. Every time I have been gracious, understanding, explained to them how they could improve, explained, kindly what has gone wrong and how they can rectify it, the issues stem from waiting 90 minutes for pizzas to be delivered to wrong orders, to a mixture of both, not informing me of when they had certain in branch offers making me pay full price when I could have saved £5-10 just because I ask for that offer. They are shockingly non-proactive. One time, they had run out of deep pan bases, so they just decided that thin crust would do. So after waiting an hour and 20 minutes for my cold pizza, it was the wrong order. In that instance, the customer services guy gave me £10 on tab for next time I called. So when I used it and order a deep pan, I was sent a thin crust again. Today, I called in my order and went to collect it. They told me to come in 20 minutes, I came after 30 to give them more time. But it is my belief that they hadn't even put the pizzas in the oven yet. The guy at the counter assured me it would be another 10 minutes. I argued with him for about 10, then at the end he tells me it will still be another 10 minutes. So all in all, it still took my pizzas an hour to be prepared, even though I turned up to collect them. They did not offer anything for the poor service, neither did they recommend an offer which would have meant I 'd have received the pizzas I actually wanted plus a £5 back. Because they have 0 proactivity, they don't care about the customer, they barely know their own menu, they don't have any training and they are severely short staffed. Pizza Hut should ashamed. Whether they are incompetent or whether they are short staffed, I have been going to this Pizza Hut since it opened - I WILL NEVER EVER GO THERE AGAIN. THEY ARE INCOMPETENT AND DEALING WITH THEM LEAVES ME RILED UP WITH MY BLOOD BOILING. NEVER AGAIN - PIZZA HUT HAVE LOST A VERY LOYAL CUSTOMER TODAY.