The best restaurants serving Pizza pasta food in Market Forest Heath East of England

Refused to bring the order 2 shops down from them. Was told I'd need to make it a delivery and pay extra.

I recently placed an order with Papa John’s through Uber Eats, excited for some food. Unfortunately, the delivery experience didn’t go quite as planned. My order took over two hours to arrive, which was much longer than expected. Since I ordered through Uber Eats, there wasn’t a tracking option, so I had no real way of knowing when the order would actually show up. I tried calling the listed number about 7 times to get a status update or possibly cancel, but I couldn’t reach anyone. This was a bit confusing, as the number matched the one listed on Papa John’s website, so I wasn’t sure if it was out of date or just very busy. Eventually, I ordered from a different restaurant, which delivered promptly. By the time the Papa John’s delivery finally arrived, I had already finished my meal. The courier was very polite and understanding, and I felt bad for him, considering the long drive he had to make to deliver the order so late. After looking into it, I realized that other customers have faced similar issues with delivery delays and communication challenges when ordering from Papa John’s through third-party apps. I hope Papa John’s can consider improving communication for these types of orders, whether by offering an estimated time update or adding contact methods that work reliably. This would definitely make me feel more confident about ordering from them in the future!

2 ND time this week that have ordered a delivery and the second time we are waiting over hour and 15 mins for a pizza a chicken wings to turn up. So just arrived no hot sauce with hot wings???? Pizza is cold. Won't be using your store again service terrible response from store when complaining is terrible. And what is the point of a pizza tracker app when it tells you your food is delivered 45 mins before it does. Papa John's here we come!!!!!