The best restaurants serving Pizza pasta food in Brentwood East of England

Great place for a family night out. Fantastic waitress called Lisa who can remember everyone's order without writing anything down. Bring cards so you can play snap etc. We came away having felt really welcome.

We ordered a vegan cheese and tomato pizza amongst a family meal deal as our daughter has a dairy allergy. Upon collecting the order they gave us an original Cheese and tomato pizza. When querying the order the manager was extremely rude and said we would have to order another pizza as they had made the wrong one. He then refused to correct the order. After eventually agreeing they had made the wrong order, he then refused to recook the rest of the order and said it would have to be eaten cold. We asked for our money back and to cancel the order and he refused directing us towards our bank to refund the money. Such a bad experience and this was before we even had any food.

I'm gutted to be writing this as normally I like to write positive reviews. However, this i feel is needed so to not have anyone else in the same boat. We booked our son a birthday party at Nuclear Races (which was fantastic!!), we wanted to order dominoes for the children after the party so we called to pre order. The manager asked us to confirm exactly where so not to get confused, which we done, the manager was confident he knew exactly where we were. Unfortunately the driver did not and kept asking us where we were and where was he, us trying to help as much as we could, but not knowing the area very well it took a lot of us googling and searching to try and help him find us. Luckily a lovely man at Nuclear said he'll have a drive around and try and find him and thankfully he did. After 45mins and countless calls, we called Dominoes while the lovely man at Nuclear jumped in his car to hunt down the pizzas for our very hungry gang of children who were now extremely impatient from the adults being distracted trying to help the driver. Unfortunately our disappointment grew when another lady said another party had the exact same situation to us. Even worse the manager at the branch wasn't really interested on the phone and offered us a voucher if we lived in the area - we don't! So basically just shrugged his shoulders and said it was a shame! Freezing cold pizzas arrived nearly an hour late but at least the order was correct and we finally got them, just a shame we missed out on my children's next party as they were starving after not eating the freezing pizza. Very disappointed with the attitude of the staff and driver. Won't be going back and won't be recommending to anybody and will also be informing Nuclear races incase they would like to start recommending another take away company in future.

Can't even make your order correct. Muddling up pizzas and then fobbing you off saying will get you next time. Will be finding a different branch