Pizza Express - Brentwood in Brentwood

Great place for a family night out. Fantastic waitress called Lisa who can remember everyone's order without writing anything down. Bring cards so you can play snap etc. We came away having felt really welcome.

Our server wad Caly, who was very tentative. The food, cocktails & wine were all very nice and good value. The manager dealt with a slight grumble of no loo paper in the loo. All was very satisfactory

Just ordered two pizzas via Deliveroo (costing £47, but had a rubbish day (had our cat put to sleep this morning) so we wanted a treat). The alarm bells on arrival was they felt lukewarm, and hadn’t been sliced up. And then we sliced them. Oh dear - the dough was uncooked and they were completely floppy (unappetising pictures attached….). When we called to complain (taking 10 minutes before anyone answered - Monday in Brentwood must be really busy), we were told it’s not their fault and we need to complain to Deliveroo. Remind me - where were the pizzas cooked? Never ordering from pizza express again, and certainly not eating at any of their restaurants too.

We had a lovely Easter evening at this place!! The food here is absolutely delicious! We only had good comments about the food. My wife had the Classic Lasagne and the Mozzarella caramelised onion garlic bread, while I had the Garlic Tiger Prawns and Chicken Romana, which is my favourite. There is a genuine concern for the visitors by the staff. They were cool and attentive 👍 Also very neat and tidy place and we will definitely visit again

Staff and always really lovely and very helpful. Food is really good and arrived quickly. It's a shame it's always so dead in there, last two times we've been there by ourselves mostly other than one other table

Came here on mothers day was very busy but that didnt affect the service. Ellie was our server she guided me through the menu with my allergy. Very friendly thankyou.

Great Service From Chinju - Highly Recommend

Nice Italian style restaurant here in Brentwood. Staff are very pleasant and helpful.

Food was fantastic and Kacper was an amazing host. Would recommend. Came for a girls brunch and service was awesome

Amazing food, great atmosphere and excellent staff, will defo be coming again

Lovely staff this evening great choice of food for me i had the seafood pasta dish really enjoyed this ....empty plate

When we went there was only one person serving. People started to leave after long waiting. The food was cold and the portions really small. We paid £70 for 2 adults and 2 kids.

Had a group Xmas meal there, staff were very accommodating when we sought a different table set-up. My Peri Peri Chicken Penne would have benefited from a bit more chicken.

Solid Wildwood. Good food, lovely cocktail. Can't fault the experience:)

Excellent level of service, relaxing atmosphere. Food was great. Highly recommended

Just popped in for a quick bite to eat as was working locally. Food was good and friendly staff all round good experience

Food and service were actually very good. However, if you have some appointment or meeting after lunch, you might need to allocate enough time as they really take you to a very relaxing meal experience. Oops... I am late.

Myself and the wife popped down to the High Street and just had a lovely meal in wildwood Brentwood, tasty food and get service from Ellie.

Hello, we dropped in just for drinks and desert, and was served by a waitress call Lucy.. she was helpful, friendly and professional.. restaurants need more staff like her.

Had an excellent meal. The service was top notch by our waitress, Taylor, she was so helpful giving her suggestions/ recommendations, coming over and asking if everything is ok or if we needed anything.

Very good food, brought out in a timely fashion by a very friendly waitress, Taylor, thank you!

Really nice surprise meal. Good food, lovely friendly staff

Excellent with a large group of 20. Great food, big portion sizes too!

Good Italian food as you would expect and even though the waitress said they were short staffed, there really was not a long wait for our food.

Comfortable atmosphere, food was nice and staff very friendly. Thank you :-)

This was a great meal with excellent service to boot. Our waitress, Lisa, was fab. This old work mate reunion was made all the better for her engaging manner and super service. The food was classic P.E. ; decent, fresh and very tasty. One thing to avoid is the side salad. Total rip off price wise, it consisted of a few leaves and a couple of tomatoes for nearly £5. The main reason it’s 4 star and not 5 for me is that the restaurant itself looks tired and in need of a refurb.

Food was lovely Service was brilliant Had a good experience

Wildwood has gone downhill. The employees are incompetent and lazy. They take orders which they can't fulfill, they are rude over the phone and unapologetic. Always exceeding the initial delivery time (by 40 minutes today). The food is delicious so the kitchen staff isn't the issue.

I’ve been coming to the restaurant since it opened about 2017, the food is always good, service good too. I can never quite figure out why the place is not more popular as it’s a very good mean at a good price considering the town and the food offer available here. They have a strong range of gluten free dishes and while it’s probably. It quite busy enough for the owners, it’s good in the sense that patrons get good service, good food and it’s not too noisy.

Booked a table for 22 of us including 12 kids, two large tables in a separate area at the back had been set aside which was ideal. Lisa provided faultless service and we all left happy and well fed. Would definitely book again for a large group.

Great service. Food was good, large portions at reasonable prices. Not hassled and we enjoyed our lunch.

The food is hit & miss ,I had Risotto which was very bland Chicken & Asparagus, so was a little disappointed and some dishes are very overpriced.

Pizza is pizza but, our server was exceptional. Fun, friendly and experienced enough to know whether she has clicked with the table. Our booking was for 6 Friday 24 March 6 persons. Apologies for not noting your name.

Very pleasant dining experience, we had booked a table in advance and we were shown to our table immediately, the service was very good without the waitresses bothering us, the food was excellently presented and it tasted beautiful whilst being competitively priced, very impressed and will try to go again when we are next in the area.

nice food on the menu. good helpful staff as we were a group of 12.

Came on mothers day and service was great. There were plenty of gluten free options to choose from (for starter and main) which was great for myself and we all had an enjoyable meal.

Unfortunately it was very quiet when we went so the atmosphere was a bit meh. But service was great and thr food was nice.

We return every week because of the warm welcome we receive from Lisa. Lisa welcomes us with open arms and remembers our order each week. Even to the alcohol if a weekend. Thank you Lisa!

Friendly through and through. Come every week! Will continue because of the warm welcome. Food also continuously delicious

Lovely food, service great, value for money except the desert, could be more generous for the price

Staff were friendly. Service was great. The cheesecake was exceptionally good.

We've dined here a few times when visiting family. The staff and manager couldn't have been more helpful and attentive.

Every time we come in Brentwood Pizza Express we love getting served by Lisa. She is so friendly!look forward to coming back

Staff is very nice and helpful. King prawns are delicious strongly recommend. For main course, full rack of ribs are impressive.

There was such a lovely atmosphere from all the team at the restaurant and our waitress kayleigh provided a great service, could not fault anything.

Had a great meal and was served by Lisa who is amazing! Couldn’t fault her one bit, she was welcoming and very attentive xx

Went here with my kids, they had the time of their lives. Food was amazing and overall a great experience It was very organised and the staff were very polite

Great place , staff spot in Millie our waitress was fantastic, Natalia manages an efficient outfitxxxxxxxxxxxxxxxxxxx

Manger on shift was lovely so friendly polite and pleasant. Two waiters holly and Sian I think their names were was amazing, so friendly went above and beyond to help and polite. Such a great atmosphere and all the 3 staff seemed so happy. Thank you!!! Xx

I had a great experience with my family in Pizza express Brentwood! We was served by Lisa who had a lovely warm smile, was funny and welcoming to my whole family ! Billi cooked our pizzas which were wonderful! The whole evening was so great and the 2 ladies made it even better ! Thank you

Yes I know it’s a chain but the quality of food does vary from restaurant to restaurant! We booked our table for 5.15 as we were heading out to the local theatre afterwards. I had the padana pizza which was the tastiest one I’ve had out of the branches I have visited, my friend had the vegetarian cannelloni which she really enjoyed! We didn’t have dessert as we were too stuffed! It got very busy towards the end of our visit. There were a couple of issues. One was with one of the drinks and the other with the bill in that the app had not taken off the cost of the free dough balls. However both these issues were dealt with by our lovely server Lisa, without fuss or question 👍 Lisa was attentive, helpful and very pleasant. We had a nice evening

Had an amazing lunch at Pizza Express on a high street. Dellicious pizza, great service and very good value for money. Highly recommand

Kayleigh was our waitress and was very friendly and efficient. Food was served quickly and was yummy. Would highly recommend. We had a lovely evening Many thanks

Lisa is always fast, efficient and knows her stuff!!! She lets us order quick ( works well for us ) and we get our lovely food presented beautifully, we love Lisa

Lisa was our waitress for the night - she always provides a very unique experience and we love visiting the restaurant. Keep up the good work!!!

Been visiting this restaurant for many years and the food and service is always very good. I personally think if it wasn't for Lisa, the waitress, this review would be a lot different. She is always happy, helpful and just goes that extra mile to...

Great pizza lovely atmosphere and really good service the staff are incredibly friendly and welcoming will always help you and are smiley especially lisa!

Millie and Robert are always so friendly and helpful with our orders when we collect from Pizza express Brentwood. A real asset to Pizza Express and the reason we use this branch. The pizzas are always lovely and hot and exactly as we like them....

We had a lovely visit to this resteraunt. The food was lovely but most of all our waitress Lisa was amazing and made our experience. Thankyou so much !!

Would just like to say thank you to Ana and Millie for being so attentive and they made the experience so much better. Food really good as always. Thanks again Ana and Millie 5*’s

Ordered a pizza and dessert from Pizza Express (lol) in Brentwood, via Deliveroo. Despite being consistent told that my order was in the kitchen and on its way to me, it never arrived. However, I was told that the driver had delivered it! Presumably the...

Always a wonderful experience . Lisa and the team are so welcoming and friendly . Great place for a relaxed dinner- have visited every day of the week and always very Consistent

Been to that place for the first time and regret it, the food was terribly presented. There was an old blonde manager or she claims to be who was very rude. Noticed the way she talks to the drivers as if they are her slaves!...

I have pizza express a lot. I am a bit of a pizza boffin. The best pizza in the UK in my opinion is from Yardsale Pizza. Pizza express is a great restaurant but it isn’t where you go to get proper authentic pizza but...

Regularly visit this restaurant and cannot fault the food. The pizzas are always excellent. We tried the promotional snowballs which were were delicious!! Staff are very friendly and always accommodating. Our waitress, Lisa was exceptional - nothing was too much trouble and she was attentive...

Delicious food, amazing service by the very friendly team even though they were rushed off their feet. Sticking to covid rules - saw them ask someone to put a mask on to go to the loo. Tried their halloumi bites which are the best I’ve...

Brentwood's Pizza Express has been part of the town for almost 30yrs and is still the best and most consistently enjoyable places to eat locally. The staff are great. We reckon Natalia makes the best Pizza Express pizzas we've ever had and Lisa is the best...

Brentwood's Pizza Express has been part of the town for almost 30yrs and is still one of the best places to eat locally. The staff are great and the layout is perfect for birthday parties and gatherings. We love it and can only hope locals continue to support it and keep it open.

One of our first pizzas out since the easing of lockdown. Welcome lunch. Not too busy, but still nice.

This has to be one of the best in the Pizza Express chain. Nice venue, service with a smile, great food and a wonderful ambience, making this great value for an evening out. Well worth a visit!

Came here as a casual lunch with my mum. It was quite busy but a table was found for us straight away which was fine. Frosty and cold service though. I ordered the vegan zucca leggara and my mum ordered the american pizza. Both came quite quickly, the lady then went on to say ‘are you actually vegan’ and luckily I’m not, I’m vegetarian because they had smothered my pizza and salad with salad dressing that is not vegan friendly. My pizza was tasteless and the crust was undercooked. I had to ask for salt and pepper and the lady went, it’s quite tasteless isn’t it, do you want some chilli, I don’t like spicy food so opted not to have extra chilli. My mums american pizza was also undercooked but because we just wanted to eat and get on with our day, we ate what we could and paid. Cold service, mediocre food and it doesn’t look great that the waitress knew the pizza was good. Also if you have vegan options, make sure the chef is keeping it vegan. Probably won’t be returning here.

We had come here for a Christmas meal for a group of us who go out once a year. My wife and I arrived 20 mins before the booking. We were left hanging around the doorway for a few minutes, by waiting staff determined to not catch our eye. Finally:“Table for two?”“No, we’re here for the big group booking”“That table’s not till 8 o’clock”.“Okay”Big pause.“Would you like to wait at the table?”As opposed to what, I wondered? Standing in the doorway for another twenty minutes?So, rather underwhelmed by the unsmiling welcome, we were escorted to the featureless corridor/back room where the tables were set up. A row of those uncomfortable tables for two which nobody can get their legs under, due to all the ironmongery. This part of the restaurant had air-con blasting frigid air all over us. I kept my jacket on. At least six other members of the party kept their overcoats on. Apparently, the air-con couldn’t be turned off in that part of the restaurant. Which made me wonder... it’s late December... why have the air-con on at all? Most of us are coping perfectly well at home without blasting our rooms with icy air. Most of us, I dare say, have the heating on. Not Pizza Express! To be fair, one of the more senior members of staff did his best to move the tables out of the cold, but it really did become like sitting in a corridor, then.Next up, the warm beer. Pizza Express are a pretty poor show when it comes to beer. Someone asked for a pale ale. “We have Thatcher’s” – a cider! – was the response. Anyway, all the beers they had were at room temperature. “Problem with the fridge”. Why not leave them out the back, it’s cold enough outside? Next person, "Lemonade, please", to be greeted with "We're out of Sprite".Many of us, including me and my wife, had been asked to pre-order food a few days earlier. Surely that would make things easier? No. Our order was forgotten, and we ended up eating 90 minutes after the booking time, after all our friends had finished. Everyone who had pizza commented that theirs was cold. “At least ours will be nice and hot”, I thought, freshly-cooked and all that. No. Wrong again. Both of our pizzas were lukewarm. Then out came prosecco for most of the party. In wine glasses. They’d run out of flutes. And the restaurant wasn't even busy; half-empty, in fact.Then, the pudding course. We didn’t have one, but the same problem happened again to others; pre-orders were forgotten about, had to be reminded, and some people’s puddings arrived when others were being swept away, having been finished some time. And don’t get me started about empty bottles being left on tables...Honestly, I hate to write a bad review. So far, I never have. But this was awful on every level. Everything that could be bad was bad. The welcome, the service, the food, the drinks, the temperature... awful. And yet Pizza Express down the road in Billericay is pretty good. They suffer from serving lukewarm pizza too; but the welcome, the service, the atmosphere, the temperature... all so much better.I will definitely not be returning to the Brentwood branch of my own free will.

A group of friends met up for a het together the various pizzas ordered were all of a good standard but service was very erratic either rushed or sloe

Fast n friendly services. The pizza of this place is very delicious at the fair price. The staff is very accommodating and attentive.

Had a pizza. It's the national menu so nothing individual. Service good. It's overpriced but most people has 2 for 1 offers mon to thur so ok

名前だけあってピザを注文してから提供までが早かったです。味は普通のピザでした。大きさがちょうどよく食べきれました。

Staff uninterested, slow to take drinks and food order and to bring bill. Bland food. Wouldn't return

Really good pizza here , base was made perfect and lots of pepperoni it was cooked to a good standards

We felt like having lunch out on a Friday - why not? The service was good with pleasant staff. The food arrived quickly and the pizza was very good - good base, nice toppings, etc. Not pretentious, and enjoyable

One of my colleagues told me about Pizza Express,so then I was looking on the internet on your website and I make a booking for today at 1.

Love Pizza Express as a chain and often visit when in London and want a quick tasty meal at a good price , but nothing beats the service at Pizza Express Brentwood ! The staff are so friendly and just the right level of attentiveness! Great place to meet up with friends !

Will be moving to Brentwood soon so decided to test out the local restaurants Lovely food and great service Tuna salad ! Will definitely return

The staff are always excellent and very attentive and welcoming to our child as well as us. The pizzas are always perfect as is all the food. A firm family favourite and thought here is much choice personally we say best in Brentwood.

Quick bite to eat Saturday evening - got to love a pizza express voucher.

After swerving the local wetherspoons (which has got a bit scruffy) we popped in for lunch, I had dough balls followed by an american classic pizza & my partner had caesar salad followed by pizza with a salad centre.

Rude waitress. Threw food at us, no eye contact, no conversation. Very disappointed. One waitress showed us how it should be done. A slight glimmer in a very poor pizza express. Small and cafe like.

We’ve eaten in here loads, typically with Tesco vouchers. We were just reflecting how every time, the food is good but far better, the staff are always so wonderful and welcoming. My daughter is always treated like a princess and fussed over and we’re so grateful for the lovely mid week treat. Can’t speak highly enough of the place!

Myself and a friend met for dinner, we had very nice food and used our vouchers, there are always good offers for pizza express worth checking before you go. Can be very busy with lots of children. Staff are good a little untidy but friendly and good service.

Came here with my wife,we had a bruscetta starter which was lovely,dough balls, were good,wife had the calabrese speciality pizza which i have to say is one of the nicest pizzas going,i wanted spicy tomato pasta which wasnt on the menu but the chef was only too happy to make me a penne arrabiata ,washed down with a peroni and nice bottle of wine,ambience was good for a Friday evening,maybe a little moretime needed before courses but cant leave a bad review for that,the staff very friendly...would happily go back..

I would never expect high end dining from a Pizza Express, I do expect good service, good food and a bubbly ambience. We got the first, but were lacking in the second and third.

I went to this restaurant last Friday with my son, daughter-in-law and two grandsons we were served by a very cheerful and helpful waitress called Lisa. My grandsons ordered dough balls which they really enjoyed we all had different pizzas and every one was well cooked and very tasty. We finished with coffee and desserts and the boys had brownies which they have decided are the best ones they have had. The staff are very friendly which makes the atmosphere great and all the customers seemed to be enjoying their evening. Would recommend to everyone I know.

Me and my mum regularly use this restaurant as it is local to us and they normally have deals on.

My daughter booked for 6pm on a Tuesday. She telephoned and asked in advance if. We could take a birthday cake for our 7 year old granddaughter's birthday. Was told it would be fine. On arrival we were seated with no problem, very nice lady. We secretly gave the cake to one of the serving staff who took it.

Had a really lovely lunch using our Tesco club card points. Three courses each was lovely and service was very prompt and polite. Will definitely return.

Last night I experienced Pizza Express in Brentwood. What a tacky restaurant. The meet and greet was joke, the woman just looked blankly at me when I quoted the name who had booked the table. Staff were surly everything was a fuss. The food was good and came quick once ordered. Access for disabled people is non existent! How in 2018 are companies allowed to operate with no ground floor toilet facilities? Access to the toilets was up an ancient iron helicular staircase which was very dangerous. The toilets are gross very small and dirty. Needless to say I want be returning!

I was at a loss as to what & where to eat last night. My fiance and I couldn't decide. Brentwood has many places to choose from, and we decided on Pizza Express. Haven't been to a Pizza Express for ages and was extremely pleased on the choice we made. We were never rushed or left unattended. The starters & main were great and the selection of both food & drink top draw. I had the Leggara Padana for main. Loved it. Too full for dessert, so we'll have to return. Big thanks to Danesh for great service and his quality recommendations.

Left very unsatisfied with first experience. While eating our sides and pizzas we saw an offer displayed on the small leaflets on the table, it included instructions of signing up, asking a member of staff for the table number and pay by app. Naturally, we showed the member of staff the leaflet and asked him for the table number as said on the leaflet, and asked him how it works. Clearly this shows we were interested on the offer, we asked the man and he said he would check for us, then as it says on the instructions we paid using the app. The staff never got back to us to update us, we waited for about 20 mins for our pizza that we claimed but never got. We humbly asked the staff again and he said "you paid on the app? Then, it's finished." As customers we found that answer outrageous, it was blunt and rude. It was also upsetting that he didn't even bother to at least tell us, until we asked. If we didn't ask, we would've waited for much longer. We explained that we asked him about the offer and he bluntly responded "I can't do anything about it. It's finished." This led to an argument as the staff was rude in tone and claimed we never told him we were interested in the offer, he also tried twisting our words saying we only asked for the table number, when we clearly showed him the leaflet with the offer and asked how the process worked. We ended up leaving but very disheartened at the disgusting response of the staff. Guys it was a very bad experience and unforgettable. Don't take your family to that place otherwise you can experience bad things too.

Mainly Amazing staff, amazing food, what more could i ask. however one not so happy staff, a little rude in my eyes

I came here with some friends on a Sunday so the restaurant wasn’t busy at all really. Our waiter was lovely took our drink and starter orders promptly. We had dough balls to start which tasted good- although not hard to get wrong really. Our mains were good as well as dessert except they had run out of one of our desserts which I would’ve expected had it been busy but never mind I suppose. We had a good time except for the constant staring and rude faces from the waitress working. It put a little bit of a dampener on our evening as we felt whatever we did or laughed at we had eyes staring at our heads. Maybe she was having a bad day but it really made us uncomfortable.

Recently visited Zizi at Brentwood. Food was great and we were served by two very attentive and polite young waitresses, Amy and Emma. Thanks for a great night.