The best restaurants serving Pizza pasta food in Stoneygate Leicester East Midlands

I have been coming here for 20 years or so. Had the odd poor experience but an apology always followed up once I made it clear on my next order. I don't know what is going at this place recently but the two girls they have just hired here haven't got a clue ! I rang through to collect my order. Was told to wait two mins for the fries. Waited around 5 mins in total. Was asked to pay £14.50 for family meal deal whereas usually I pay Around £13.50 (with delivery) because I ordered half & half !?. The poster on their wall says £13.50 and I looked at it which followed with a comment "oh the owners haven't changed it". False advertising. I get home. Which takes no more than 5 mins. Open it up and the pizza just looks Terrible. ! It's cold. Moist due to probably just sitting there on top of the oven with the other pizzas they have just readied quickly. Hardly any toppings on there. The coleslaw was practically liquid. Just a crap experience from pizza cottage and I really the owner looks at this review seriously because I do not ever write negative reviews but today really took the piss ! I rang up to complain and the girl on the front said I'm sorry. I then asked why did you ready the pizza so in advance for then to keep it cold ! She said it wasn't me it was the owner who did the pizza ? Liar. The owner wasn't even there. I won't be coming back here again unless I get a response and all those reviews prior to mine actually get actioned with some proper service and manners on the phone ...didn't even bloody know how to say please or use any manners when taking an order !

Ordered A doner Wrap And 12 Chicken Wings. I ended up getting 10 chicken wings and when I asked for garlic mayo and lettuce on my doner wrap i only got meat. However the chicken tasted very good and the doner meat was tasty.

Great customer service I have been a long time customer now always perfect delicious food.