The best restaurants serving Other european-cuisines food in Hamilton North and East South Lanarkshire South West Scotland

Fancied Indian rather than hotel food on our way through Hamilton on holiday. This place had parking and space at tables which was good but I am not surprised as they are not very hospitable and changed our order to a rubbish tikka masala when we wanted something more interesting. 1970s style rubbish curry. Waitress was charming, host man, terrible. Definitely will not go back. Most expensive meal out we’ve had in a very long time.

Feedback on Recent Dining Experience. I am writing to express my disappointment with the service my family and I received during our recent visit to this restaurant. Unfortunately, our experience fell well below the standard we had anticipated. We placed an order for a family of four, but the visit was far from satisfactory. Initially, only one adult meal and a portion of chips for the children were served. The garlic bread, side orders, and the second adult meal were missing. By the time the rest of our order was still outstanding, my partner had nearly finished her meal, and the children had eaten all their chips, then had to order more so that they were not sitting with nothing. I approached the staff three times to inquire about the missing items. The response I received from the manager, Thanos, was highly unsatisfactory. He explained that other orders, including takeaways, were causing delays. I pointed out that prioritizing dine-in customers, especially when their orders were incomplete, should take precedence over takeaway orders. However, his response lacked urgency or concern, and he simply walked away after stating he would "watch for it." After waiting for an additional five minutes with no progress, I requested a refund for the items that had not been delivered, which was processed. I would like to acknowledge and thank two staff members, Lee and Daryl, who were empathetic and offered cake and complimentary ice cream for the children to help mitigate the situation. Their efforts were appreciated and made a poor experience slightly better. However, despite their kindness, the overall service was disappointing. We left the restaurant dissatisfied, and I regret to say that we will not be returning. I hope that this feedback is taken seriously and that improvements are made, particularly in terms of managing and prioritizing orders and delivering a higher standard of customer service.