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The best restaurants serving Other european-cuisines food in Westbrook Warrington North West

1 Restaurants on GastroRanking

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3.5

408 Opinions

location-icon910 Europa Blvd, England
Other european cuisines
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I hadn't visited IKEA Café for a while so I decided to pop in for lunch a couple of weeks ago for their infamous meatballs, chips, peas and gravy. On the plus side, the food served was as delicious as ever, so no complaints there. Also, despite the café undergoing a refurbishment as of present, I found the (limited) seating area to be sufficient, with enough tables for everyone, all of which were nice and clean. However, the main thing that let this place down was the time it took to get served. Yes, the queue was long but considering plating up meatballs, chips, gravy and peas takes about 30 seconds, it made me wonder why I was waiting in the queue for at least 15 minutes if not 20. I'm not sure if this is connected to the refurbishment but if the staff can't serve a queue of customers promptly, they shouldn't be open at all. I also visited a couple of months ago, this time at teatime and the queue still took the same ridiculously long amount of time. The staff serving were nice and friendly however I didn't particularly rate the younger members of staff on the tills on my latest visit. There seemed to be three members of staff huddled behind the counter. I went up to one of the two tills, only to be told that only one of them was in operation! So what was the point of IKEA paying two additional members of staff to not do any work and stand around like statues? Also, I was disappointed to see IKEA giving their customers wooden cutlery and paper plates to eat their food off. Even when I was in school I was served by school dinners on ceramic plates and provided with metal cutlery; not sure why a professionally run café can't do the same! Portion sizes have also decreased since my last visit, possibly a result of their new and ingenious paper plates. Overall, I still like IKEA Café and I would go again but if I were to advise anyone, I would assess the size of the queue before joining it and ideally avoid lunchtime when this place is likely most busy. If the queue looks long, it might be best avoiding the café until after the so-called refurbishment is complete.