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The best restaurants serving Other european-cuisines food in New Town Colchester East of England
2 Restaurants on GastroRanking
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Outdoor
773 Opinions in 1 websites
Went for afternoon tea yesterday with my mum as a birthday treat and sadly did not have the best experience. We arrived at 2.30pm and there was a 20min delay before getting offered any tea and then there was a further 15min delay before getting the sandwiches. There venue was not busy - only a table of 2 and a table of 10 when we arrived both of which left not long after we arrived so for the majority of the time we were the only ones there. The tables were not cleared so we had to look at messy tables which spoilt the ambiance. The staff were quite rude and kept telling us they were busy - even when we were the only ones there. Near the end of our time they started moving chairs from the room we were in to a different room again making us feel very uncomfortable and forcing us to feel like we needed to move. During our time there we spoke to the Events manager to raise our concerns and were offered 2 free glasses of prosecco. This experience cost nearly £60 but do not feel the experience received warranted this cost sadly. Over the last few years we have used Greyfriars for a number of occasions including my wedding reception and always had great experiences but yesterday's experience has sadly deterred us from wanting to go back.