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Outdoor
The best restaurants serving Other cuisines food in St John's Lichfield West Midlands
1 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1130 Opinions in 1 websites
Myself and three friends met at the Owl for a get together before Christmas, one of us had been previously and said it was a nice place. We arrived on time for our 7pm booking. The restaurant itself was lovely and beautifully decorated for Christmas. On arrival we were greeted and shown to our table and given menus. A short while later our drinks order was taken, we did have to repeat the order a couple of times and a few minutes later our drinks arrived. Shortly after we ordered food, all off the 'festive menu' (1 roast turkey dinner, 1 roast beef dinner and 2 sea bass). It took over a hour for our meals to arrive, during which time nobody checked in on us or apologised for the wait. The restaurant didn't appear to be overly busy and there were frequency 2 or 3 members of staff just chatting to each other at the end of the bar. The food arrived and was nicely presented, if a little dry. While we were eating, nobody came to check if things were ok. Although my friends had finished eating, I hadn't, however the waiter came over and said he'd clear the plates for us, I explained I was still eating but he cleared my friends plates anyway. After I had finished eating my plate sat in front of me for over 10 minutes, during which time 2 members of staff were clearing and wiping adjacent tables. In the end I moved my plate onto the empty table next to us. We waited a while and managed to attract a waiters attention to order deserts (1 cheesecake and 3 ice creams). When the deserts arrived we were given 3 cheesecakes and 1 ice cream. The extra cheesecakes were swapped out reasonably quickly with an apology saying the chef had got them mixed up. Again there was no food check and no point during our meal were we asked if we wanted another drink. We were also not asked if we wanted coffees following desert. When we asked for the bill, it seemed to cause confusion as 2 of us were paying cash and 2 by card. We did explain that we would not be leaving a tip as we'd waited over an hour for our mains and the service had not been good although the restaurant didn't appear to be that busy. We were then told that there had been a couple of big tables in that evening. We left around 9:40pm. Overall, I enjoyed the evening as meeting up with old friends is always a pleasure, however based on this experience I won't be returning in a hurry. The place was lovely, the food was ok, the service was terrible.