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The best restaurants serving Other cuisines food in Quantock Vale West Somerset South West
1 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
343 Opinions in 2 websites
First and foremost the waiting staff and kitchen staff are a credit to the company. I cannot fault them at all. They were polite and helpful, the food was outstanding. If you requested anything they were happy to help. Every single guest commented on they portion sizes being generous and the food quality being amazing. We had an intimate wedding reception with a weekend stay. There were no pre warnings to other guests that a wedding was being held, no signage from the hotel. We felt quite uncomfortable with the disapproving looks some of the guests gave us. No special greeting for the bride/groom. Our bridal suite wasn't dressed for a wedding, there was no nice special touches, the bridal vanity station could do with updating or at least a bigger mirror and more comfortable chair. the manager who met with us was quite rude and very rough while handling my home made wedding cake, I heard after the fact that the cake had been damaged and had to be repaired by the groom. Communication lacked throughout the booking process, things we were offered and asked for weren't present on the day. It's an extremely lovely hotel, perfect for a standard weekend away. Bathrooms could do with updating they felt quite cheap. Floorboards are extremely loud but it does make it feel more rustic. i wouldnt recommend it to people for a wedding unless they privately hire their own wedding coordinator for their big day. The location and food really were amazing if it wasn't for that and the waiting staff my review would have been 2 stars. Management needs to shake up a bit, of the 3 managers we met 2 were rude.