The best restaurants serving Other cuisines food in Alverstoke Gosport South East

What an absolute gem of a place, with lovely ladies running it. High standard of food and service, so much is handmade there. They were so busy and we were happy to wait not in a rush. This appears to be an absolute must for the local community you could tell so many were regulars. We were on a walk leaving the car at a local garage and popped in but we will be back. Absolutely charming place.

I booked to eat here with my family for my birthday and to say I am disappointed is an understatement. It was a Sunday and the majority of our table ordered a Roast. When the roast came out and I can only describe it as something you would expect to see at an Asda cafe, in fact i think an Asda cafe would do a better job. There were cubes of chicken, 1 slice of beef about the size of a 50p, and well what they called roast potatoes, they were boiled hard in the minute and not at all roasted and equated to probably a quarter of an actual potato. A couple of spoons of frozen peas and carrots and a soggy yorkshire pudding, but not only was the food of very poor quality it was freezing cold- with a charge of 18.95 per dinner! As my family sat around the table saying its ok dont worry its your birthday and trying not to make a fuss I decided this was not a meal I was happy to accept so within 5 minutes of food being delivered I went to the bar. I politely asked to speak to the chef, 2 young girls came out apologised but there was no further roasts available to correct as they had run out, I said I was happy to pay for our drinks and the pizza one person ordered but the roasts were unacceptable. They said they would look at the bill and bring over an amended bill. As much as I was disappointed at the quality I was happy with the apology and reduction in bill. It was at that point a young waiter came to the table who said unfortunately we have rang our manager and she has said you have to pay for it given its been eaten (it wasnt eaten, we tried a couple of mouthfuls and discarded the rest, mind you a couple of mouthfuls could be explained as half the plate given how small it was) I offered to speak to the manager on the phone if it was a problem and this is when things turned rather sour, the manager was not at all helpful in fact she complained I had interrupted her evening with her children, she then accused me of shouting at her staff which was far from the truth and things were civil before she got involved. I explained she either needed a manager on site to deal with these problems or she needed to be here herself to which she continued to say I was ruining her evening with her children. I felt really sorry for the young staff on site, they clearly did not have the authority to amend the bill or any manager present to deal with such complaints, which i imagine if they carry on serving food like that there will be a lot. The staff were polite at all times but were really let down by the manager whose attitude was shocking. Needless to say we left and will not be returning which is a real shame, the pubs location is fantastic the staff on site were polite, but their food is appalling and the manager non existent and lacking any customer service.