The best restaurants serving Other cuisines food in Banbury Neithrop Cherwell South East

Never had a bad meal, always quick and delicious! 100% recommended!

I decided to have a quick lunch in Coffee#1 in Banbury today while I was in town running errands. I often visit here with my Border Collie Puppy as it's great for socialisation training but today I was on my own. On arrival I noticed that there was only one person behind the counter, I was the only person in the queue until I started to place my order and then three other customers arrived. I ordered a panini and a decaf oat milk cappuccino. My drink was served once the other people in the queue had placed their order (which made sense) and then the server proceeded to make our drinks. I was given a number for my table and I found a seat and sat down. Some fifteen (15) minutes later I still hadn't received my panini and I saw my server venturing outside of the cafe. I went back and spoke to the 'new' person behind the counter, informing him that I was still waiting for my panini. He investigated and noted that my order was still on the clip at the back of the counter. He told me he would get it to me shortly! The server's name was Luke (the new server) and I have to say he managed keep my faith in Coffee#1. He apologised when he brought my sandwich to the table and said he would have offered me the opportunity to speak to the manager, except that the individual who first served me, and di not action my ticket WAS the manager. He hadn't conducted a handover which would have incorporated any outstanding orders! This is very basic. Luke apologised again and offered me a free coffee to make up for my wait. He was courteous and pleasant and managed the situation splendidly. Thank you Luke, you were a superstar! So plaudits to Luke but a big thumbs down for the manager. I believe it is important to give feedback when things go wrong, but note I have also included the things that went right, for balance. Thank you Susan Portman

No vege baps left at 10am so couldn't have bap and drink deal for£5-99, asked if I could have vege toastie instead same deal at lunch from 11 , and told no ,I think a little cater for the customer would do them a lot of good especially as it looked like they can't get stock levels right , probably thr mass of meat baps will.be thrown away